2759 results found

1. Shared document on server crashing upon opening

   > >I am working with colleagues on a file stored on a shared server. When they try to work on a document that I have worked on (documents that I have changed, not just created), InDesign crashes upon trying to open the file. If they then try to restart InDesign it continues to crash upon starting until they restart their computer. We have both tried updating InDesign and it is still occurring. Thanks!> >

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   2 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →

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   CLOSED  ·  amaarora responded

   To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

   We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

   We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.

   If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

   We seek your support in our continual effort to improve InDesign.

   —
   Adobe InDesign Team

2. 13.1

   > >Sometimes when I open a document that I've worked on, some frames (text or/and pictures) have moved 5 mm horizontally. Its random, not all pages but some. This is a great concern since we are doing 164 pages magazines for a client and we have to manually look through every page every time we open the magazine.> >

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   Need More Info  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

   We have released an update for InDesign CC2019 (v 14.0.1) which contains fixes for some key issues. If you are not already on 14.0.1 (build 209), then we recommend you to update to latest version.

   If you still face this issue even after updating, please send the following information to santalwa@adobe.com :

   Reproducible Steps –
   • What were you doing when the issue was observed in InDesign?
   • Error snapshot or video recording of the issue.
   • Is the issue related to a specific document(s)/asset(s)? If yes, can you please share the document(s)/asset(s) with us? Please package the entire document(To package the document, Go to File → Package)
   • Does trashing InDesign Preferences and Cache help resolve the issue? Please take a backup of the same before trashing them.

   Adobe InDesign team

3. quote mark position in RTL paragraph when Arabic and English text mixed and line break

   > >InDesign 20.2 (ME)> >In a paragraph where there is text contained within opening and closing quote marks and that text has a mixture of Arabic and English words, if that text happens to be at the end of a line and automatically flows to the next line then the positions of the quote marks reverses and are incorrect. If I force a line beak then it fixes itself, but it leaves me with text in one line that is shorter than it should be.> >This problem also appeared a few versions back, can't recall exactly when, a year or more I think, but then seemed to be resolved in a later update.> >PDF attached to show the problem (InDesign file can't be attached for some reason?)> >

   > >InDesign 20.2 (ME)> >In a paragraph where there is text contained within opening and closing quote marks and that text has a mixture of Arabic and English words, if that text happens to be at the end of a line and automatically flows to the next line then the positions of the quote marks reverses and are incorrect. If I force a line beak then it fixes itself, but it leaves me with text in one line that is shorter than it should be.> >This problem also appeared a few versions back, can't recall exactly when, a… more

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4. Indesign Crashes Every time I Attempt to Change the Font With Arrow Keys

   > >This just started happening this week. Every time I highlight my text, click on the font box, and attempt to cycle through fonts with my up and down arrow keys, Indesign freezes until I have to force it to quit. > >

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   23 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →

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   CLOSED  ·  amaarora responded

   To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

   We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

   We recommend you to upgrade to the latest version of InDesign 2020 (if you’re not already on it). It contains a lot of stability fixes.

   If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
   We seek your support in our continual effort to improve InDesign.

   —
   Adobe InDesign Team

5. ID 2021 16.1 - Text variable shows wrong content randomly

   > >When I use filename as text variable on the master template, the variable's output shows an incorrect value. On some pages (even Master) there are wrong letters in the filenames output, on other pages the filename ist correctly. It happens randomly in the same document. I've seen it in several documents.> >

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6. "Go to endnote reference" (or "text") feature not found in 2018

   > >"Go to endnote reference," or "text," not present in right click popup window on my version of InDesign 2018, nor is it present under Type Menu. But then this could only be in my application.> >

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7. InDesign 14.0.1 is crashing hourly

   > >For three days my InDesign 14.0.1 has been crashing almost exactly hourly. It just freezes and I get the spinning beachball. Only recourse is to re-start my Mac. I've uninstalled and reinstalled multiple times. Prior to this, I had downloaded Lightroom... I thought this might have been the initial cause. I uninstalled Lightroom and all my Adobe products. Any ideas?> >

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   9 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →

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   CLOSED  ·  amaarora responded

   To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

   We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

   We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.

   If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

   We seek your support in our continual effort to improve InDesign.

   —
   Adobe InDesign Team

8. ID incorrectly enables Overprint when converting a text to paths

   > >This bug has been reproduced in Indesign 15.0 and 18.5. MacOS Sonoma.> >When you convert a BLACK text to outline, Overprint Fill is automatically enabled in the Attributes panel. The ‘Overprint’ selection remains applied even if you change the colour of this object. > >I've just had a print advert blown out of the water by my client because half of his logo had disappeared. It was blue and was overprinted even though I hadn't set anything like that. > >It came about in the way described above: a text was converted into paths, the resulting logo was recoloured in blue - but it remained an object for Indesign to print over.> >

   > >This bug has been reproduced in Indesign 15.0 and 18.5. MacOS Sonoma.> >When you convert a BLACK text to outline, Overprint Fill is automatically enabled in the Attributes panel. The ‘Overprint’ selection remains applied even if you change the colour of this object. > >I've just had a print advert blown out of the water by my client because half of his logo had disappeared. It was blue and was overprinted even though I hadn't set anything like that. > >It came about in the way described above: a text was converted into paths, the resulting logo was… more

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9. URGENT: Add an "Empty Output" Option for Text Variables

   > >Currently, InDesign text variables (e.g., Running Headers) always display the last non-empty value when the source is empty. While this behavior can be useful in some workflows, it causes major problems in others. In publishing and educational workflows, >having an “empty” variable output display the previous value is unacceptable.>> >We urgently need a way to explicitly tell InDesign: >“If the source is empty, display nothing (truly empty).”>> >Proposed Solutions:> - Introduce a new special character (e.g., “Null Variable Marker”) that, when placed in the source text, forces the variable to render as empty.> - Alternatively, provide an option in the variable definition: “Treat whitespace-only sources as empty.”> >This is an urgent request. It affects daily workflows in publishing, education, and large-scale editorial projects and needs to be prioritized.> >

   > >Currently, InDesign text variables (e.g., Running Headers) always display the last non-empty value when the source is empty. While this behavior can be useful in some workflows, it causes major problems in others. In publishing and educational workflows, >having an “empty” variable output display the previous value is unacceptable.>> >We urgently need a way to explicitly tell InDesign: >“If the source is empty, display nothing (truly empty).”>> >Proposed Solutions:> - Introduce a new special character (e.g., “Null Variable Marker”) that, when placed in the source text, forces the variable to render as empty.>… more

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10. datamerge crashes after updating placeholder

    > >The Crash happened after selecting the word between the data merge tags << WORD >> and then clicking on the placeholder name in the data merge panel. I had to do that to update a datamerge placeholder that lost its link to its source after converting the document back from cc18 to cc17.> After relinking the data merge document, some of its tags still worked throughout the document and some didnt.> >

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    CLOSED  ·  amaarora responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    We seek your support in our continual effort to improve InDesign.

    —
    Adobe InDesign Team

11. Adobe InDesign 2020 - All text in my Indesign file that contains hyperlinks disappear

    > >(cont.) even though the hyperlinks panel show the links themselves the text is gone and I can't get it back. Hours of work is gone.> >I first started seeing the text is pushed together in the epubs I would export, especially moreso on the words with hyperlinks. After fixing a few things I export another epub and it is completely gone and it is also gone in the indd and idml files.> >

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12. Text with missing fonts are invisible in InDesign 16.1 macOS Catalina

    > >Missing fonts in a document were usually showed with a replaced standard font and a light red highlight, so it pops you in the eye directly.> In the new InDesign 16.1 on macOS Catalina 10.15.7 this feature is suddendly missing for me. The text with the missing font is completely invisible. Just an empty textbox. Just when you klick in it or open the preflight window, there you can see the errors.> >Did I miss some new settings? Sometimes you just want to quickly edit the text and generate the final pdf later. Would be great if can enable this feature again.> Thanks!> >

    > >Missing fonts in a document were usually showed with a replaced standard font and a light red highlight, so it pops you in the eye directly.> In the new InDesign 16.1 on macOS Catalina 10.15.7 this feature is suddendly missing for me. The text with the missing font is completely invisible. Just an empty textbox. Just when you klick in it or open the preflight window, there you can see the errors.> >Did I miss some new settings? Sometimes you just want to quickly edit the text and generate the final pdf later. Would be great if… more

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13. Recent files panel is unreadable

    > >InDesign Version: 16.1> >Steps to reproduce the issues: Open InDesign> >Expected result: Text of recent files would be readable and not stacking text on top of itself> >Actual result: Text stacks on itself and is completely unreadable.> >

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    6 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →

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14. ACTIVETED FONTS I work in file with the text on Gotham HTF

    > >ACTIVETED FONTS I work in file with the text on Gotham HTF. Book Font (original Apple) is my program for active/disactive fonts. On window (InDesign) Find Font I see that the Gotham HTF Bold is present 2 time, also Gotham HTF Book and Gotham HTF Blasck. But this problem is present only for Gotham, NO for Helvetica Neue Ltd std or ;inion or other fonts.> >Can someone tell me WHY? ... and escuse my badbad english I'm Italian ;)> >

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15. Grep expressions with ~F in a character class fail in endnotes

    > >The inclusion of ~F in a character class invalidates grep expressions in endnotes.> >InDesign version: 14.0.2.324 (with the GREP fix installed)> >Steps to reproduce:> > >Open the attached document. It contains a single page with text and an endnote.> >In the GREP tab of the Find/What window, enter the following GREP expression:> > >\d[^.,;~F]+> >And target the document. The expression matches from a digit up to the next period, comma, semicolon, or footnote marker.> >Expected result: The expression should match some text in the main text and in the endnote.> Actual Result: The expression does not match anything in the endnote.> >To show that it's ~F that's the problem, use this expression:> >\d[^.,;]+> >It matches in the main text and in the footnote, as expected.> >

    > >The inclusion of ~F in a character class invalidates grep expressions in endnotes.> >InDesign version: 14.0.2.324 (with the GREP fix installed)> >Steps to reproduce:> > >Open the attached document. It contains a single page with text and an endnote.> >In the GREP tab of the Find/What window, enter the following GREP expression:> > >\d[^.,;~F]+> >And target the document. The expression matches from a digit up to the next period, comma, semicolon, or footnote marker.> >Expected result: The expression should match some text in the main text and in the endnote.> Actual… more

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    Under Review  ·  amaarora responded

    Hi,
    Thanks for reporting the issue
    We are looking into it

    -InDesign Team

16. InDesign CC UI scaling problem on multiple monitors with different resolutions

    > >InDesign Version: Adobe InDesign CC 13.1 x64> Operating System: Windows 10 Pro build 1709.> Monitors: Portrait orientated Dell U2415 24 inch (1200x1920) with 100% windows scale option and Landscape orientated Dell UP3216Q (3840x2160) with 150% (Recommended) scale. > >Steps to reproduce the issue:> 1. Open InDesign CC on the 32 inch monitor> 2. Move all or some of the panels to the 24 inch monitor> >Expected result:> Panels in the 24 inch monitor should adapt to the resolution of the monitor the same way Photoshop CC and Illustrator CC does – crisp and nice.> >Actual result:> Panels don't adapt to monitor's resolution. If UI Scaling in InDesign preferences is turned ON and option scale to higher (or lower) supported scale factor is turned on, panels are slightly blurry. If UI scaling is turned OFF, then panels are way too small. All of this is due to improper scaling.> >Extra notes:> Please see my thread on forum with image previews –> >https://forums.adobe.com/message/10305558#>> >

    > >InDesign Version: Adobe InDesign CC 13.1 x64> Operating System: Windows 10 Pro build 1709.> Monitors: Portrait orientated Dell U2415 24 inch (1200x1920) with 100% windows scale option and Landscape orientated Dell UP3216Q (3840x2160) with 150% (Recommended) scale. > >Steps to reproduce the issue:> 1. Open InDesign CC on the 32 inch monitor> 2. Move all or some of the panels to the 24 inch monitor> >Expected result:> Panels in the 24 inch monitor should adapt to the resolution of the monitor the same way Photoshop CC and Illustrator CC does – crisp and… more

    9 votes

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17. InDesign 2025 Crashing Constantly

    > >Indesign 2025 has been crashing consistently since I updated it. The main trigger seems to be when you Option-drag any element. Text, image, shape. It immediately crashes. Any designer knows option-drag is a standard move for design work. This is very problematic. I have restarted, reinstalled, updated OS but still the same thing happens. Sometimes it now crashes when you PDF anything. Update has some serious glitches. Needs fixing asap.> >

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    Need More Info  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    We have released InDesign 2025(v20.2.0.036) with many stability fixes. We recommend you upgrade to the latest version (if you’re not already on it) as it is more robust.

    If you still face this issue even after updating, please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )

    Also, please send the following information to santalwa@adobe.com :

    • Reproducible Steps – What were you doing when InDesign crashed?
    • Video recording of the crash
    • Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide us with the document(s)/asset(s)? Please package the entire document (To package the document, choose File → Package…)

    —

    Adobe InDesign Team

18. ID 17 English LTR document with any RTL text exports as RTL epub

    > >I edited this to remove the urgent notice. The publisher does not want to publish this book as an epub.> >The basic problem remains, however.> >When exporting an epub 3.0 from an academic book written in English with some RTL text sections, typically tables with Hebrew and English text, the epub exports in reverse order. That is, the title page is at the end of the epub, and the last page of the text is the first in the epub. So far it seems that the presence of any RTL elements, even a single character, causes the epub to export as if it were an RTL book.> >17.2.1, 17.1 and 17.0.1 all export the same way.> >The reflowable epub export General tab has the Content -> Order set to "Based on Page Layout". That is the only option available.> >To reproduce, export to reflowable epub a book with a few RTL elements. I created a 50 page 6×9 in. lorem ipsum ID document with three Hebrew words in the first sentence; exporting the file as a reflowable epub results in the first page at the end of the file. Even a single RTL character is sufficient to export with the first page at the end of the epub.> >I cannot attach my .indd test file; it should be be easy enough to create one.> >The attached screen snap shows that the epub page ordering is from right to left.> >

    > >I edited this to remove the urgent notice. The publisher does not want to publish this book as an epub.> >The basic problem remains, however.> >When exporting an epub 3.0 from an academic book written in English with some RTL text sections, typically tables with Hebrew and English text, the epub exports in reverse order. That is, the title page is at the end of the epub, and the last page of the text is the first in the epub. So far it seems that the presence of any RTL elements, even a single character, causes the… more

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19. InDesign Suffers Major Performance Issues When InCopy Files Are Linked To .indd File

    > >I use InDesign a lot for production art. Mostly I layout text and images for product manuals that range between 110 - 250 pages. It runs like a champ on both my Dell XPS 8930 and iMac 2019. Both machines are robust with 32 Gb of ram. However, once I convert text and graphics to InCopy files, I see a huge drop in machine performance. Doing the slightest things like updating the ICMA / ICML file will hang or crash InDesign. Even saving the file can take 2 minutes. I've had 3 instances where the InDesign file got corrupted from crashing so much. I keep sending crash reports to Adobe, but they have yet to address this.> I feel like I'm walking on egg shells with InCopy. It's become very frustrating to work with.> >

    > >I use InDesign a lot for production art. Mostly I layout text and images for product manuals that range between 110 - 250 pages. It runs like a champ on both my Dell XPS 8930 and iMac 2019. Both machines are robust with 32 Gb of ram. However, once I convert text and graphics to InCopy files, I see a huge drop in machine performance. Doing the slightest things like updating the ICMA / ICML file will hang or crash InDesign. Even saving the file can take 2 minutes. I've had 3 instances where the InDesign file got… more

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    1 comment  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →

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    CLOSED  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received an email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding: Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2021(v16.0.0.77) as it is more robust and contains a lot of bug fixes.

    We seek your support in our continual effort to improve InDesign.

    —
    Adobe InDesign Team

20. conditional text leaves a bullet with blank line when using a bullet list

    > >Indesign v16> >We use conditional text and have noticed that using bullets with this would leave a lone bullet when swtiching the conditional text off. There's a work around to and a line break and switch the bullets off which allows the condition to work as expected.> >Would expect bullets to work with conditional text without the need for an extra line, this is flagging as overset text in some cases as well.> >To reproduce the issue:> >Set a few lines of text to bullet style> apply conditional text to the lines> Switch view of conditional text off > You're left with a solo bullet with no text> >Would expect there to be no bullet at all> >

    > >Indesign v16> >We use conditional text and have noticed that using bullets with this would leave a lone bullet when swtiching the conditional text off. There's a work around to and a line break and switch the bullets off which allows the condition to work as expected.> >Would expect bullets to work with conditional text without the need for an extra line, this is flagging as overset text in some cases as well.> >To reproduce the issue:> >Set a few lines of text to bullet style> apply conditional text to the lines> Switch… more

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    0 comments  ·  Text/Story/Table  ·  Edit…  ·  Delete…  ·  Admin →

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