Bug details

eyedropper not working correctly

That's version

When I create a NEW document — there is no problem, the eyedropper working correctly.
When I work in a document that was previously in an earlier version (for example, CC 2018), then this problem is present.

If I CREATE a new text box in a document that has been re-saved from an earlier version (IC 2018), then the eyedropper will not work correctly.

If I CREATE a new text box in a NEW document (CCP 2019), and then transfer it to an old document, then the eyedropper in the new box will not work.

If I CREATE a text box in a new document (CC 2019) and copy a text box with text from an old document (CC 2018) into a new document, and then take a sample with a eyedropper - the eyedropper working correctly.
But if I copy this text box with the text back into the old version (CC 2018), then the eyedropper does not work again.

P.S. Sorry for any translation errors.

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  • Yevgeniy commented  ·   ·  Flag as inappropriate


    When You asked me to share a file to study it, I began to prepare the file (delete unnecessary pages and all unnecessary) and in the process of preparation I discovered this.
    As soon as I deleted the master page the problem was gone.
    Eyedropper again working correctly.
    I returned to the moment before deletion and began to step by step delete elements from the template page.
    I found out that after removing the transparent box from the template, the eyedropper took the right samples again.
    Thus, the “wrong” work of the eyedropper turned out to be correct, but it simply took a sample from the transparent Box, which was on the OVER text layer.

    Maybe my observation will help someone


  • Uwe Laubender commented  ·   ·  Flag as inappropriate

    Hi Евгений,
    this issue is discussed at the InDesign forum here:

    Indesign Eyedropper tool picks up color not text
    annek7461579 Nov 30, 2018

    4. Re: Indesign Eyedropper tool picks up color not text
    Евгений Гонжа Dec 14, 2018 (in response to Laubender)

    Uwe Laubender
    ( ACP )

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