7414 results found

1. InDesign and Acrobat conflict

   I just installed InDesign 2020 15.0. When I try to export a file to PDF I get an error message saying that file is already open, which it is not. Closing Adobe Acrobat and reopening doesn't solve issue, only restarting InDesign does. Hugely inconvenient. I have not been prompted to upgrade Acrobat and I never had that problem with earlier InDesign versions.

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   0 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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   Closed: Fixed  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

   The issue was fixed in InDesign 2020 (v 15.1.2). The fix is also available in the latest release – InDesign 2021.
   Please update to either of these newer versions of InDesign to get the fix.

   —
   Adobe InDesign team

2. eye dropper causes crash

   Eyedropper using within the color selection screen causes crash everytime.

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   2 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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   CLOSED  ·  amaarora responded

   To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

   We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

   We recommend you to upgrade to the latest version of InDesign 2020 (if you’re not already on it). It contains a lot of stability fixes.

   If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
   We seek your support in our continual effort to improve InDesign.

   —
   Adobe InDesign Team

3. workspace problems in Indd 2020

   I am working on two major projects and have created my custom workspace that gives me the panels needed for these projects. After saving the changes made for the day and closing InDesign, upon opening Indd for the next session, the work space has been set to Essentials, even though the files that require my s=custom workspace are open. I go to the workspace menu and change the work space to my working workspace and it does change, but the menu still says Essentials.

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4. PDF Export in InDesign CC 2020 (15.0) is broken

   As soon as I try to export a PDF (either with File > Export or File > Adobe PDF Presets), the background task starts but hangs at 32% and never completes. When cancelling the task, it never cancels and I need to Force Quit InDesign to cancel it.

   Running Catalina with the latest version of InDesign (15.0)

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   2 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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   Need More Info  ·  amaarora responded

   Hi,
   Can you please share a sample INDD file at rdubey@adobe.com with which issue is reproducible?

   We tried with some custom InDesign files, but export works fine

   Thanks

5. PDF Comment Loading in the Master Page

   We have recently updated to 2020 version. In the previous version when I load PDF comments in InDesign they appear in the pages where they are suppose to appear. Now, in the 2020 version, they appear in the Master Page. Why is it like this?

   Also may I suggest when copying text in the PDF Comments panel that the "Command+C" be activated as this is more instinctively than clicking the "Copy" button from the panel.

   •  

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   5 comments  ·  PDF Comments  ·  Delete…  ·  Admin →
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   FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

   Fix for this issue is now available in the latest update of InDesign 2020 – that is, InDesign 15.0.1

   In the Creative Cloud Desktop application, click on the Updates section on the left. You should be able to see the Update available for InDesign. Please update your InDesign application to this version to try out the fix.

   Let us know in the comments section if you face any problem with the updation process.

   —
   Adobe InDesign Team

6. Ungrouping deletes all items

   Using Adobe InDesign CC up-to-date on a PC running Windows 10.

   1. Ungrouped group of text boxes + image boxes.
   2. All text in boxes disappeared but outlines remained. However in the layers you could see that they were deleted.

   Strangely enough, by deleting a different hidden layer, I could ungroup the group and they would not be deleted.

   Definitely the weirdest InDesign bug I've seen to date.

   Any help would be appreciated!!

   • 

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   6 comments  ·  Adjust Layout  ·  Delete…  ·  Admin →
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7. pdf export crops images

   Indesign import this PDF and export PDF, result: images are cropped !!!

   Same result Acrobat Pro optimising this PDF !!!

   Acrobat Pro or Indesign print this PDF ok !!!

   • 

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   3 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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8. Merging Border not apply correctly on different paragraphs of the same style

   Indesign CC 2019 (14.0.3)

   The borders don't merge on different paragraphs of the same style , although "merge borders" is checked in the paragraph style. The borders leave a line in the center of the text.

   It's not happen everytime but the bug remains on the PDF export.

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   4 comments  ·  Styles  ·  Delete…  ·  Admin →
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9. Document slowdown when fonts not activated

   When fonts aren't activated in an InDesign document, InDesign CC2019 slows down and is practically unusable unless you activate most or all of the fonts used in the document. This wasn't the case in previous versions of InDesign, when you could deactivate fonts intentionally in order to troubleshoot files. In long form documents that may use multiple fonts, this was an especially useful tool.

   As InDesign documents are frequently separated from their fonts, especially when using font managers instead of Document fonts, this slowdown becomes a burden when checking files in larger workflows and inhibits font troubleshooting. Could the behavior in previous versions of InDesign, where the activation of fonts was not a requirement for file responsiveness?

   When fonts aren't activated in an InDesign document, InDesign CC2019 slows down and is practically unusable unless you activate most or all of the fonts used in the document. This wasn't the case in previous versions of InDesign, when you could deactivate fonts intentionally in order to troubleshoot files. In long form documents that may use multiple fonts, this was an especially useful tool.

   As InDesign documents are frequently separated from their fonts, especially when using font managers instead of Document fonts, this slowdown becomes a burden when checking files in larger workflows and inhibits font troubleshooting. Could the behavior… more

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   0 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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10. Buttons losing functionality when updating Table of Contents

    When you have a graphic or textbox and its converted to a button its lossing functionality when updating the Table of Contents.

    Apply go to Destination to the button and pick the text anchor it jumps too, when you update the Table of Contents the drop down list jumps back to the top link in the list. So it loses functionality.

    I found the same thing to happen when you choose show/hide buttons. It clears out what you have picked for showing what buttons you want on the page, it sets them to the normal icon.

    This is very frustrating. We are a large company that is always creating highly Interactive PDFs. This needs to get fixed right away or have a work around until its fix. Please let me know if samples are needed. This issue can always be duplicated.

    When you have a graphic or textbox and its converted to a button its lossing functionality when updating the Table of Contents.

    Apply go to Destination to the button and pick the text anchor it jumps too, when you update the Table of Contents the drop down list jumps back to the top link in the list. So it loses functionality.

    I found the same thing to happen when you choose show/hide buttons. It clears out what you have picked for showing what buttons you want on the page, it sets them to the normal icon.

    This is very frustrating.… more

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    7 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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11. STILL stuck in hand tool InDesign

    Stuck in hand tool... YES I read the existing thread... NO none of those fixes work. Adobe, PLEASE supply a REAL, PERMANENT fix.

    Running 2015 MacBook Pro Retina 15-inch, Mojave 10.14 2.8 GHz

    I have NO OTHER programs running. RESTARTING neither the app nor the computer helped. I can't perform ANY tasks in InDesign.

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    11 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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12. character styles in Table of Contents

    Not sure if this is a bug or a feature.

    It is a best practice, if you use running headers, to apply a character style to a selected subset of a heading, for example, HeadText1 for a first-level heading, and HeadText2 for a second-level heading, so that the header just shows basically a short title for the heading. You define the header to contain two text variables, first Heading1 that picks up, for example, the first instance of the text marked with HeadText1, and Heading2 that picks up the last instance of HeadText2. Works great, and I have a post at https://forums.adobe.com/thread/2602190 that shows how to do this. (HeadText1 and HeadText2 character styles apply nothing but the name, they don't change the text at all; they are just to tell the headers which subset of the Heading1 or Heading1 to put into the header at the top of the page.)

    The problem is that when you generate a Table of Contents, the header will pick up HeadText2 and insert in the header, as the entries in the Table of Contents all have the HeadText1 and HeadText2 character styles. While keeping character styles is a good default… people might want to keep them in the Table of Contents… there should be a checkbox for "strip character styles" for documents where you are using this best practice for running headers.

    See: https://forums.adobe.com/thread/2628881

    Not sure if this is a bug or a feature.

    It is a best practice, if you use running headers, to apply a character style to a selected subset of a heading, for example, HeadText1 for a first-level heading, and HeadText2 for a second-level heading, so that the header just shows basically a short title for the heading. You define the header to contain two text variables, first Heading1 that picks up, for example, the first instance of the text marked with HeadText1, and Heading2 that picks up the last instance of HeadText2. Works great, and I have a post… more

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    2 comments  ·  Styles  ·  Delete…  ·  Admin →
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13. Email Hyperlinks Not Responding in Published Online File

    I have a document that contains some email hyperlinks throughout it. I set up the hyperlinks with the link to "email" option, and then the address as the destination. Creating a "mailto:xyz@xyz.com" link.

    After publishing online, when the links are clicked on, it takes the page to a "could not connect" page and does not respond correctly. BUT all email links work completely fine when copied and pasted, right click and opened up in a new tab, when clicking directly from an exported PDF, when clicking from the downloaded PDF from the published online document, etc. It's only from the direct link/web version of the published online.

    When you hover over it, the link in the bottom left shows displays "mailto:xyz40%xyz.com". Showing 40% instead of the @. I have read other forums and articles discussing this and saying that is a glitch in Adobe that can potentially cause problems at times. Which may be the root of my problem, may not be.

    I have also read about the workaround of this and I have tried changing my hyperlink from a link to "email" to an "URL" link, with the "mailto:" as the URL. That does eliminate the 40% mumbo jumbo I see in the bottom left, but the same problem occurs. Link does not work when clicking directly online from published version. Works fine all other ways. It's odd and very frustrating.

    I'm using a completed updated version of InDesign CC 2019.

    I have a document that contains some email hyperlinks throughout it. I set up the hyperlinks with the link to "email" option, and then the address as the destination. Creating a "mailto:xyz@xyz.com" link.

    After publishing online, when the links are clicked on, it takes the page to a "could not connect" page and does not respond correctly. BUT all email links work completely fine when copied and pasted, right click and opened up in a new tab, when clicking directly from an exported PDF, when clicking from the downloaded PDF from the published online document, etc. It's only… more

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    0 comments  ·  ePub/HTML/Publish Online  ·  Delete…  ·  Admin →
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14. Warnhinweis "Dokument wurde außerhalb des Buches bearbeitet"

    Wird eine Buchdatei bearbeitet und geschlossen ohne das das Fenster Buch geöffnet ist, wird das Dokument mit dem Warnhinweis "Dokument wurde außerhalb des Buches bearbeitet" markiert.
    Dieser Fehler tritt nicht auf, wenn das Fenster Buch beim Schließen oder Speichern geöffnet bzw. angezeigt wird.
    Es ist kein Grund für dieses Verhalten zu erkennen. In den letzten ID Versionen trat dieser Effekt nicht auf.

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    3 comments  ·  Book/TOC  ·  Delete…  ·  Admin →
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    Under Review  ·  amaarora responded

    Thanks for reporting the issue. We will review it.

    -InDesign Team

15. InDesign performance is ****

    The actual performance of InDesign is, speaking gently, ****. I really don't know how you can release such a buggy version. I'm doing nothing on my machine except writing this text and InDesign is using more than 500 % of my CPU and the fan of my graphic card is going nuts!

    Calling the actual version "production ready" is a joke. I am really disappointed about Adobe. The only program actually which is really good and performing is XD.

    •  

    • 

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    4 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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16. Stroke Drawing Order not working

    InDesign 2019 on MacOS 10.13.6

    Steps to reproduce
    Define table stroke using the proxy in the Control panel (see screenshot) and try to change the Stroke Drawing Order.

    Expected result
    Stroke Drawing Order "Row Strokes In Front" should be as selected in "Table Options"

    Actual result
    Row Strokes are not in front. All strokes which are altered using the control panel options remain unchanged.
    If a new table is setup using only the menu options (Cell Options > Strokes And Fills) everything works fine.

    •  

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    4 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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    Need More Info  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    In the Table Setup dialog, do the following:

    In the Row Strokes section (2nd tab), choose Alternating Pattern : Every Other Row and then make the First 1 Rows and Next 1 Rows the exact same settings.

    In the Column Strokes section (3rd tab), choose Alternating Pattern: Every Other Column and then make the First 1 Columns and Next 1 Columns the exact same settings.

    In the Table Setup section (1st tab), you can set the Table Border as 0mm and Stroke Drawing Order as ‘Row Strokes in Front’.

    Most probably this should help you get the results you are after. Try this out and let us know if it helps.

    Adobe InDesign team

17. Links panel

    When you highlight a link in the document, it used to highlight the corresponding image in the links panel, so you could easily edit or replace, instead of having to scroll through the links panel trying to identify the asset from the thumbnail. A minor workflow thing but it makes a difference. Would love to have this feature back in.

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    2 comments  ·  Others  ·  Delete…  ·  Admin →
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18. InDesign CC 2019 workspace loading incorrectly

    when I open the program -workspace loading incorrectly
    when I open a new document - workspace falls
    when I close the document - workspace falls

    InDesign CC (14.0.1.209)
    Windows 10, 64-bit
    2 monitors

    ((((((((((((((((((((((((((((((

    8 votes

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    3 comments  ·  UI/UI Scaling  ·  Delete…  ·  Admin →
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19. InDesign Performance issue: Lag in reflowing of text in a document with large number of footnotes

    iMac (21.5-inch, Late 2015)
    macOS Sierra
    2.8 GHz Intel Core i5
    16gb Ram
    Indesign 14.0.1

    Reflowing Bug when Resizing Text Box with Footnotes. As you can see in the video, the following page turns blank when I resize a text box to fit more content. Also, every I do this, the lag is noticeable. I tried with InDesign CC2018 and its more responsive.

    • 

    8 votes

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    0 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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    FIXED  ·  Abhinav Kaushik responded

    Hello All,
    Thank you for reporting the issue to us.
    We have fixed the issue in the latest version of InDesign, Id 15.0

    Please upgrade your InDesign application to the latest version to try out the fix.

    If you face any problems with the new update, do let us know in the comments.

    You may also follow the below given link for the list of all fixed issues in Id 15.0
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

    -InDesign Team

20. Printing Error: ^1

    Ever since the 2019 update nearly all of our inDesign files refuse to print, you get error message ^1. We are running MacOS Mojave printing to a Cannon Image Runner Advance

    •  

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    12 comments  ·  Print/Packaging  ·  Delete…  ·  Admin →
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    CLOSED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    Looks like some fonts were causing this issue for some users. We have not heard of this issue recently.
    Closing this.

    —
    InDesign team