Export or Save dialog box partially hangs if you go to another app's window.
When exporting to PDF or saving, if you go to another app or Finder window while the dialog box is open, it partially hangs. For example, if you've called up the Export box then hop over to Finder to verify the name/location of the folder to which you want to export, then go back to ID to complete the export. Everything that is normally blue ("save" "export," the name of the file, etc.), turns gray. You can click on it but nothing happens. You have to either cancel and close/reopen the document, or if you have unsaved changes, it hangs in the loop of "save changes" but you cannot click on any of the options (save, cancel, don't save). If you are lucky, you can keep navigating/clicking to get out of the hung loop. If not, you have to do a Force Quit.
System specs: Mac Sonoma 14.2.1, InDesign CC 19.1
Heidi Workman
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We have released InDesign 2025(v20.2.0.036) with many stability fixes. We recommend you upgrade to the latest version (if you’re not already using it) as it is more robust.
If you are still facing this issue even after updating it, please send the following information to santalwa@adobe.com :
- Reproducible Steps – What were you doing when InDesign froze?
- Video recording of the issue
- Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide us with the document(s)/asset(s)? Please package the entire document (To package the document, choose File → Package…)
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Adobe InDesign Team