Adobe InDesign: Bugs

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  1. Version of Adobe InDesign, InCopy or InDesign Server
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. Test file, screenshot, video or GIF capturing the issue (optional)
If you are facing a crash in InDesign, please submit the crash report as well. How to Submit Crash Report
Join the InDesign Prerelease Program to try out the new features and the bug fixes that are available in beta builds.

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  1. AdobeFnt.lst automatically reappears after deleting

    InDesign version: 15.0.2

    Suddenly (after the latest March 2020 InDesign update?) the AdobeFont.lst file created with InDesign packages automatically shows up with folder structure after deleting a package. This is really aggravating for file management. It's as if my team can't fully delete InDesign packages. This is happening with multiple InDesign files on multiple machines.

    138 votes
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    154 comments  ·  Print/Packaging  ·  Flag idea as inappropriate…  ·  Admin →
  2. InDesign CC 2018/High Sierra - Cannot package files

    Since updating to High Sierra I am not able to package files. The error message is simply "Unable to package the document. InDesign cannot access '(file name'.indd).

    I am using InDesign CC 13.0.1 on macOS High Sierra 10.13.1

    Don't know if this is of any use or not, but also if I try using my bulk packaging script, the error I get is "undefined is not an object (line 186)

    65 votes
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    107 comments  ·  Print/Packaging  ·  Flag idea as inappropriate…  ·  Admin →

    Hello All,
    The issue has been fixed with Apple’s MacOS High Sierra 10.13.4 Beta (17E139).

    You can try out the fix by updating your machine to the beta update from Apple.
    Let us know if the issue is fixed for you after aforementioned High Sierra beta update.

    Thanks,
    Abhinav Kaushik
    InDesign Team

  3. Unable to package a file to a server after upgrading to Mojave.

    Dear Adobe,
    Yesterday we upgraded to 10.14 Mojave and I am not able to package files from windows server. Indesign freezes every time.
    I can make packeges from my MAC or from external hard drives. The network is working correctly. On High Sierrea everything worked properly.

    Indesign CC 2018: 13.0
    Mac: 10.14

    38 votes
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    54 comments  ·  Print/Packaging  ·  Flag idea as inappropriate…  ·  Admin →

    Hello All,

    We have concluded our investigation into the issue and found that the issue is specific to few versions of MacOS 10.14.×.
    As a part of our investigation we had reached out to many of you, where many of you have confirmed that the issue gets resolved after upgrading to MacOS 10.14.5.

    Note:
    If you are NOT using MacOS 10.14.5 and still facing this issue, please upgrade your MacOs to 10.14.5 version.
    In case you continue to face the same issue after the upgrade, you may reach out to us at sharewithid@adobe.com.

    For any other problem related to packaging workflows please create a new thread.

    We are closing this thread for now.

    Thank you for your patience all this while.

    -InDesign Team

  4. Adobe Fonts automatically substituting versions of fonts that are document-stalled

    When I open an InDesign file that has been packaged with all the fonts (non-Adobe Fonts) included in the Document fonts folder, if I happen to have the same version of the font activated in Adobe Fonts, InDesign automatically, and without warning, substitutes the Adobe Fonts version. This is a major problem. The heirarchy should be document-installed fonts FIRST, then InDesign can look in Adobe Fonts and suggest replacing it. This should not be done without warning in the background. It means that the person who was working in a package workflow without using any Adobe Fonts can send a…

    13 votes
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    1 comment  ·  Print/Packaging  ·  Flag idea as inappropriate…  ·  Admin →
  5. Printing Error: Problem initializing the current printer - Check the system print setting?

    Printing Error: Problem initializing the current printer - Check the system print setting?

    I have not changed anything in my settings for this error to occur? The previous version works and I have cross-referenced all my settings and they match but it will not allow the print booklet export to the Adobe PDF drive which has always worked?

    8 votes
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    40 comments  ·  Print/Packaging  ·  Flag idea as inappropriate…  ·  Admin →

    Can you please send the following information to santalwa@adobe.com :
    • Are you facing issue with InDesign CC 2019(14.0.1.209) and InDesign CC 2018(13.1.0.76)?
    • Reproducible Steps – What were you doing when you encountered the issue in InDesign?
    • Error snapshot or video recording of the issue?
    • Is(Are) the issue related to a specific document(s)/asset(s)? If Yes, Can you please provide the document(s)/asset(s)?
    • Printer driver and printer setup details.
    • How is the printer configured? (Local/Network/Wireless)
    • Is the printer configured as your default printer?

  6. InDesign auto-packaging folders

    I'm on InDesign 15.02, in Mojave 10.14.6. After I have initially packaged an indesign file, InDesign is automatically generating new packaged folders for those files with only font folders inside of them. as soon as I throw those bogus folders in the trash, a new folder is generated. I've put them all in a folder to do a count: there's 324 garbage items generated in 3 days.
    I am doing many versions of many files at a fast pace and do not have time to be hunting around for which folder is the real one.

    7 votes
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    6 comments  ·  Print/Packaging  ·  Flag idea as inappropriate…  ·  Admin →
  7. Printing Error: ^1

    Ever since the 2019 update nearly all of our inDesign files refuse to print, you get error message ^1. We are running MacOS Mojave printing to a Cannon Image Runner Advance

    7 votes
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    11 comments  ·  Print/Packaging  ·  Flag idea as inappropriate…  ·  Admin →
  8. Printing Error: The Adobe Print Engine has failed to output your data due to an unknown problem

    Since I update indesign to CC 2019 I can't print to booklet all of my .indd files which were overwrited in .indd version CC 2019 (and even the older versions can't be printed to booklet...).
    I got the error message : "printing error : The Adobe Print engine has failed to output your data due to an unknow problem"

    indesign 14.0.1
    Windows 7 version 6.1
    printer : Adobe PDF

    Here is the error log :

    %%[ ProductName: Distiller ]%%
    %%[Page: 1]%%

    %%[ Error: invalidrestore; OffendingCommand: restore ]%%

    Stack:

    -save-

    %%[ Flushing: rest of job (to end-of-file) will be ignored ]%% …

    6 votes
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    7 comments  ·  Print/Packaging  ·  Flag idea as inappropriate…  ·  Admin →
  9. Image color settings get lost when duplicating image or when data merging

    If a placed image has an icc-profile different from the documents' profile, that profile assigment will get lost when the image is being duplicated. The same thing is going to happen if the document is being data merged for variable data printing. The image will have a wrong profile assignment in the additional records when creating the merged document. Only the first record will be properly printed, the duplicates won't. Test files attached.

    6 votes
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    1 comment  ·  Print/Packaging  ·  Flag idea as inappropriate…  ·  Admin →
  10. Data Merge multiple records not working properly at all

    Data Merge is very buggy on latest update, makes tool useless:

    1/ repeating same record over (with multiple records)
    2/ records are not imported in order of source document
    3/ preview and results do not match (alignment, records, etc)

    tested with both txt and csv

    5 votes
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    2 comments  ·  Print/Packaging  ·  Flag idea as inappropriate…  ·  Admin →
  11. Custom Crop Mark - .mrk file InDesign CC 2018,2019 dosn't work

    Custom Crop Marks - I used CS3, CS6, CC 2017 and my file with custom crop marks was worked. Now in CC 2018 and CC 2019 isn't. I see PAGEMARKS DEFINITION FILE ERROR
    Why?

    5 votes
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    1 comment  ·  Print/Packaging  ·  Flag idea as inappropriate…  ·  Admin →
  12. 4 votes
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    0 comments  ·  Print/Packaging  ·  Flag idea as inappropriate…  ·  Admin →
  13. linked files ignored upon packaging


    1. Adobe InDesign Version 13.1 x64 on Windows

    2. images are linked within the document and shown as such. When I package the document, it shows "0 links found" and no linked files are packaged

    3. This is the first time I've packaged a document since upgrading to INDD 2018. Have never had it ignore links before

    4. No linked files are packaged

    5. It sees the links... but not in the "package" menu

    4 votes
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    1 comment  ·  Print/Packaging  ·  Flag idea as inappropriate…  ·  Admin →
  14. "Print Booklet..."

    Print Booklet not observing changes to printer preferences with existing files.

    InDesign 13.0.1 x64
    Windows 10.0.16299.309
    Xerox Versant 180 with Fiery EX-i 1.1

    Steps to reproduce:
    1) Open existing document.
    2) File -> Print Booklet...
    3) Print Settings
    4) Setup...
    5) Preferences
    6) Change anything in printer preferences.
    7) OK
    8) Print
    9) OK

    Expected Result:
    Document should print using printer preferences that were specified.

    Actual Result:
    Document prints incorrectly using printer's default preferences, completely ignoring any preferences changed.

    NOTE: This issue is not observed with new files. It is observed with multiple existing files.

    4 votes
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    2 comments  ·  Print/Packaging  ·  Flag idea as inappropriate…  ·  Admin →
  15. Layers with visibility or printing turned off still appears when printed.

    layers that have visibility turned off and layers with the layer option set to "do not print" don't show up on the monitor but are present when printed.

    Mac Pro 2013, OS 10.12.6
    ID CC 2018, 13.0.1

    4 votes
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    0 comments  ·  Print/Packaging  ·  Flag idea as inappropriate…  ·  Admin →
  16. Paragraph shading disappears when printing to postscript

    We are using InDesign CC 2017. When we have paragraph shading applied in a paragraph style sometimes the shading will disappear in the PDF when printing to postscript. Strange enough, this is not (always) the case for the entire paragraph or all the paragraphs with that style. But just a part of the text.

    4 votes
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    3 comments  ·  Print/Packaging  ·  Flag idea as inappropriate…  ·  Admin →
  17. Missing links in packages

    Link paths are the original paths, not the ones redirecting to the package's folder, although 'update graphic links in package' is activated.

    4 votes
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    0 comments  ·  Print/Packaging  ·  Flag idea as inappropriate…  ·  Admin →
  18. cannot print the document grid

    Even with the options for print visible guides at baseline grid and print nonprinting objects selected it will not print the document grid.

    4 votes
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    3 comments  ·  Print/Packaging  ·  Flag idea as inappropriate…  ·  Admin →
  19. Packaging files creates un-deletable folders

    Packaging a file for print keeps creating a phantom folder that reappears and can't be deleted.

    3 votes
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    0 comments  ·  Print/Packaging  ·  Flag idea as inappropriate…  ·  Admin →
  20. Lagging/text doubling when changing paragraph styles

    When changing paragraph styles the remaining text moves, but kind of doesn't refresh without me clicking away from the frame with the cursor or zooming in. What happens is I get double text which is confusing. Crashing is happening too at this point.

    3 votes
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    1 comment  ·  Print/Packaging  ·  Flag idea as inappropriate…  ·  Admin →
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