Adobe InDesign: Bugs

When filing a new bug, please provide:

  1. Version of Adobe InDesign, InCopy or InDesign Server
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. Test file, screenshot, video or GIF capturing the issue (optional)
If you are facing a crash in InDesign, please submit the crash report as well. How to Submit Crash Report
Join the InDesign Prerelease Program to try out the new features and the bug fixes that are available in beta builds.

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  1. Packaging files creates un-deletable folders

    Packaging a file for print keeps creating a phantom folder that reappears and can't be deleted.

    3 votes
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    0 comments  ·  Print/Packaging  ·  Flag idea as inappropriate…  ·  Admin →
  2. InDesign auto-packaging folders

    I'm on InDesign 15.02, in Mojave 10.14.6. After I have initially packaged an indesign file, InDesign is automatically generating new packaged folders for those files with only font folders inside of them. as soon as I throw those bogus folders in the trash, a new folder is generated. I've put them all in a folder to do a count: there's 324 garbage items generated in 3 days.
    I am doing many versions of many files at a fast pace and do not have time to be hunting around for which folder is the real one.

    7 votes
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    6 comments  ·  Print/Packaging  ·  Flag idea as inappropriate…  ·  Admin →
  3. Recreating extra folders after files have been packaged

    Has anyone noticed that the latest version of InDesign 2020 (15.0.2) is recreating extra folders after files have been packaged with images and fonts?

    The issue occurred as soon as I opened that InDesign file once again. After doing this, a new folder (same name as the packaged material) reappeared in the 'work' desktop folder.
    It only contains only the Document Fonts folder, so no duplicate Links or a copy of the InDesign files itself. Weird behaviour

    9 votes
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    6 comments  ·  Print/Packaging  ·  Flag idea as inappropriate…  ·  Admin →
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    1 vote
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    0 comments  ·  Print/Packaging  ·  Flag idea as inappropriate…  ·  Admin →
  5. 1 vote
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    0 comments  ·  Print/Packaging  ·  Flag idea as inappropriate…  ·  Admin →
  6. Print thumbnails to postscript — file unusable

    When I print thumbnails [or a booklet] to a postscript file, InDesign 15.0.2 creates the file, but it cannot be read in either Preview or Acrobat.

    You need to allow for a useable PS/PDF export for sharing thumbnails or booklets with colleagues who do not use InDesign.

    1 vote
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    2 comments  ·  Print/Packaging  ·  Flag idea as inappropriate…  ·  Admin →
  7. Lagging/text doubling when changing paragraph styles

    When changing paragraph styles the remaining text moves, but kind of doesn't refresh without me clicking away from the frame with the cursor or zooming in. What happens is I get double text which is confusing. Crashing is happening too at this point.

    3 votes
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    1 comment  ·  Print/Packaging  ·  Flag idea as inappropriate…  ·  Admin →
  8. Provide one-sided versus two-sided setting in print dialog

    Give one-sided versus two-sided option in print dialog window

    1 vote
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    0 comments  ·  Print/Packaging  ·  Flag idea as inappropriate…  ·  Admin →
  9. AdobeFnt.lst automatically reappears after deleting

    InDesign version: 15.0.2

    Suddenly (after the latest March 2020 InDesign update?) the AdobeFont.lst file created with InDesign packages automatically shows up with folder structure after deleting a package. This is really aggravating for file management. It's as if my team can't fully delete InDesign packages. This is happening with multiple InDesign files on multiple machines.

    127 votes
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    133 comments  ·  Print/Packaging  ·  Flag idea as inappropriate…  ·  Admin →
  10. Linked in file not showing missing font error

    I have designed several booklets for a customer each targeting a specific audience. Some of these pages are the same like this back cover file which I have made using inDesign and is placed as the last page of all the booklets. When I make a print layout setting up the pages [12/1] [2/11] ... to print as a booklet I place all the pages from the indesign file for each book. This means that my print file references a design file which references a variety of pages and fliers of pdf, ai and indd types. I recently had some…

    1 vote
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    0 comments  ·  Print/Packaging  ·  Flag idea as inappropriate…  ·  Admin →
  11. Printing error: The Adobe print engine has failed to output your data due to an unknown problem?

    I cannot print or output PDF file. When printing I get this error........ Printing error: The Adobe print engine has failed to output your data due to an unknown problem?

    1 vote
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    1 comment  ·  Print/Packaging  ·  Flag idea as inappropriate…  ·  Admin →
  12. InDesign CC 2020 - Error trying to package editorial projects

    the last few days Ive been trying to package documents and I keep getting the same error (for whatever editorial project I have) that says "Indesign cannot package the document... Cannot copy necessary linked file(s)" (see printscreen) but all files are properly linked, in CMYK and 300dpi's (as I need them to be - never encounter this issue in over a decade of using Indesign) so Im kinda despairing here since Im on a schedule...
    Does anyone know how to help please??
    Thanks in advance.

    2 votes
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    1 comment  ·  Print/Packaging  ·  Flag idea as inappropriate…  ·  Admin →
  13. Missing Plugin's

    I currently have Adobe InDesign version 15.0.1 x64 and when I log in it tells me that I have missing plugin's (see below for a list). I am still able to do all other functions but then when I go to package my document it is unsuccessful. The research I have done says I need to add these plugin's but I can't find where to do that in the Help section. I have even uninstalled the app and reinstalled it and I'm still experiencing this issue.

    Missing Plugin's:
    Jobs Model.InDesignPlugin
    Imposition Model.InDesignPlugin
    Channels Model.InDesignPlugin

    1 vote
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    1 comment  ·  Print/Packaging  ·  Flag idea as inappropriate…  ·  Admin →
  14. Adobe Fonts automatically substituting versions of fonts that are document-stalled

    When I open an InDesign file that has been packaged with all the fonts (non-Adobe Fonts) included in the Document fonts folder, if I happen to have the same version of the font activated in Adobe Fonts, InDesign automatically, and without warning, substitutes the Adobe Fonts version. This is a major problem. The heirarchy should be document-installed fonts FIRST, then InDesign can look in Adobe Fonts and suggest replacing it. This should not be done without warning in the background. It means that the person who was working in a package workflow without using any Adobe Fonts can send a…

    13 votes
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    1 comment  ·  Print/Packaging  ·  Flag idea as inappropriate…  ·  Admin →
  15. Data Merge multiple records not working properly at all

    Data Merge is very buggy on latest update, makes tool useless:

    1/ repeating same record over (with multiple records)
    2/ records are not imported in order of source document
    3/ preview and results do not match (alignment, records, etc)

    tested with both txt and csv

    4 votes
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    2 comments  ·  Print/Packaging  ·  Flag idea as inappropriate…  ·  Admin →
  16. Printing in version 15

    every time I try to print any file to our HP printer InDesign crashes.

    2 votes
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  17. spotcolor name in x-4 exported pdf not a valid utf-8 string

    When creating a PDF using german umlauts using InDesign for OS X and export the file as PDF/X-4, the Umlauts are displayed correctly in Acrobat for OS X, but wrong in Acrobat for Windows (and vice versa).

    Acrobat Preflight flags the spot colors as " not a valid UTF-8 string"

    It looks like the spot colors is generated with the coding of the respective OS, which is not valid by the PDF/X-4 specification

    2 votes
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    1 comment  ·  Print/Packaging  ·  Flag idea as inappropriate…  ·  Admin →
  18. InDesign does not load printer settings initially

    When opening the print window, InDesign will not use the settings set in the printer driver. But if you switch to a different printer in the drop down list and then back to the first printer again, the correct settings will be loaded.
    Using latest version 14.0.3.
    Printing works fine in other Adobe-softwares and MS Office.

    1 vote
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  19. Creep leaves a white gap

    Print to Booklet does have a creep setting, to compensate for paper thickness in a saddle stitched booklet. But there is a problem is on the coverpages, since the added creep leaves a white gap on the 'back' where the staples are placed, even when the document has enough bleed to fill this space.

    2 votes
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  20. lexmark printer not printing all elements

    We use Lexmark Laser Printer model CS820
    Windows 10 OS

    We use our indesign file as a template to print custom certificates.
    We change the name on the certificate for each customer.
    The printer will not print all elements of a design: i.e. the images and text are missing.

    And

    Files will often not print immediately but will 'sit' in the printer memory for up to several minutes before printing.

    For a print business this is not acceptable. Please advise with working solutions.

    We have a Lexmark CS827 and this works fine.

    1 vote
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