Adobe InDesign: Bugs

When filing a new bug, please provide:

  1. Version of Adobe InDesign, InCopy or InDesign Server
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. Test file, screenshot, video or GIF capturing the issue (optional)
If you are facing a crash in InDesign, please submit the crash report as well. How to Submit Crash Report
Join the InDesign Prerelease Program to try out the new features and the bug fixes that are available in beta builds.

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  1. crash font style

    Unfortunately, the Mac crashes when you want to create a new character format in Indesign. I deleted the default settings and restarted Indesign -Mac. But unfortunately that didn't help.

    1 vote
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    1 comment  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →

    We have released an update for InDesign CC2019 (v 14.0.1) which contains some stability fixes. If you are not already on 14.0.1 (build 209), then we recommend you to update to latest version.

    If you still face this issue even after updating, please submit the crash report to us.
    (Guidelines to submit crash are available at https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    Also, please send the following information to santalwa@adobe.com :

    • Reproducible Steps – What were you doing when InDesign crashed?
    • Error snapshot or video recording of the issue.
    • Is the issue related to a specific document(s)/asset(s)? If yes, can you please share the document(s)/asset(s) with us?
    • Does trashing InDesign Preferences and Cache help resolve the issue? Please take a backup of the same before trashing them.

    Adobe InDesign team

  2. postscript file

    Print dialog set to print 3 x 3 thumbnails. I selected Postscript File in the Printer menu, and it blocked the thumbnails options. I saved the .ps file, but it was not usable:

    When the file was converted [whether with Acrobat Distiller or Preview], the layout was for a vertical page layout, with the right page of each spread cut off.

    Question: How can I create a usable Postscript or PDF file for thumbnails?

    1 vote
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    0 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  3. Choosing a link's page or layer right in the links panel

    I would love to be able to change the page of my links without having to replace the file and select the page through import options. I use a lot of nested indesign files where I'm duping up business cards with multiple sides. It gets timely when I have 4 sides and I have to replace them all 8 times. Keep it in mind guys! You're doing an awesome job! I <3 adobe people!

    1 vote
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    0 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
  4. No longer able to use arrow keys in outer glow size

    I used to be able to arrow up or down in the "size" for an outer glow and other transparency effects and the increment would increase or decrease. I am no longer able to do that. It is a bit frustrating. I'm working on a Mac with the latest operating system and my programs are all up to date. Please fix this bug!

    1 vote
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    0 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
  5. index

    RE: Index / Table of Contents

    When creating an Index, you are limited to populate ONLY one Index style format. MS Word, it is greatly inferior program, and yet you can create a General Index, a Index of Cases and Index of Figures. Indesign is the leading industry program for designers and writers, NOT MS word.

    What happens if have lots of illustrations, data tables graphs and flowcharts all numbered accordingly. For example, an illustration (Figure 20 or Table 7), maybe on page 40, but there are 40 mentions throughout the document. Thus, in Indesign, you can not create a…

    1 vote
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    0 comments  ·  Book/TOC  ·  Flag idea as inappropriate…  ·  Admin →
  6. 1 vote
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    0 comments  ·  Idml Export  ·  Flag idea as inappropriate…  ·  Admin →
  7. Germandbls in all caps with Adobe Composer

    This is to report that the "World-Ready Composers" and the regular "Composers" do not behave in sync concerning the Germandbls (upper case German sharp s) in all caps. More precise: The "World-Ready Composers" do it right, while the regular "Composers" do it wrong:
    Using the latter and applying all caps, the germandbls is generally substituted by SS, which shouldn't be. Modern fonts leave the decision to the typographer whether a Germandbls or SS is applied. In any case the first choice should be the Germandbls.

    1 vote
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    0 comments  ·  Text/Story/Table  ·  Flag idea as inappropriate…  ·  Admin →
  8. Window freezes

    the indesign document window tends to freeze, I can fix it by creating a new window for the document and closing the old one. But it's pretty annoying, as you can imagine.

    1 vote
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    0 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
  9. 1 vote
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    0 comments  ·  Book/TOC  ·  Flag idea as inappropriate…  ·  Admin →
  10. Font appearance issues in Id 2018

    I have recently purchase a new Mac. Running High Sierra 10.13.2 and Id 2018. Any time I open a file with Helvetica in it the font is garbled. Is this one of the issues that people have been experiencing with the upgrade to High Sierra? How can this be fixed?

    I can't downgrade my operating system as the computer is brand new and I need to use this computer for work. Any help would be much appreciated.

    1 vote
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    1 comment  ·  Text/Story/Table  ·  Flag idea as inappropriate…  ·  Admin →
  11. Alternate text added to graphic missing in exported PDF when using Articles panel.

    1.) Apply alternate text to graphic using Object > Object Export Options.

    2.) Anchor graphic into frame

    3.) Add containing text frame to Articles panel.

    4.) Export to PDF including tags

    The result is that the exported PDF file doesn't have the alternate text applied

    1 vote
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    1 comment  ·  PDF Export  ·  Flag idea as inappropriate…  ·  Admin →
  12. Margins Dialogue boxes

    Make the new document margins and the drop down menu for margins the same. Top, bottom, inside, outside are indifferent places if you are tabbing thru to fill. So frustrating...

    1 vote
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    0 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  13. error code: 6

    Working off remotely off a server (been doing it this way for years without issue). Today, I tried to open my InDesign file and it only partially loaded (with some linked images missing). Then I get the prompt "Could not complete your request because of a database error. The file "Ebook-3WaysToHoseYourAD-US-GM-32410.indd" is damaged (Error code:6).

    What can I do to restore my file?

    1 vote
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    3 comments  ·  Document/Pages  ·  Flag idea as inappropriate…  ·  Admin →

    There are multiple factors, both internal and external to InDesign application, that can lead to document corruption. However, we can take a look and see if the file can be repaired. Please email your InDesign file to corrupt_indesign_docs@adobe.com. We will take a look at the document.
    If the file is larger than 10 Mb, you can zip (and password protect) the file and upload to Creative Cloud account (or Dropbox/Wetransfer/GoogleDrive) and send us the document link.

    Adobe InDesign Team

  14. When I try to switch between blending modes in the panel - I do not see the changes in real time in the file. I have to click outside the wi

    When I try to switch between blending modes in the effects panel - I do not see the changes in real time in the file.
    I have to click outside the window every time to see what it looks like

    1 vote
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    0 comments  ·  Effects/Transparency  ·  Flag idea as inappropriate…  ·  Admin →
  15. presentation mode toggle stuck on black background

    InDesign v. 13.0.1
    shift + w for presentation mode
    shift +w to escape presentation mode

    expected result: user interface would return to Preferences provided in the application (white or gray respectively)

    actual result: shortcut key to change the background of presentation mode does not work.

    1 vote
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    0 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
  16. XML output from CC2018 lacks Optimized image path

    When exporting XML from InDesign you can choose to export optimized images. In CC2017 and earlier the image element would include a href_opt attribute with the path to the exported optimized image.

    In CC2018, this attribute is not included.

    The href_FMT and href attributes do carry through.

    1 vote
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    0 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  17. Publish Online Dialog Box is Completely Blanked Out Except Top Border and Minimize X

    While in InDesign CC 2018 (13.0.1 x64) and selecting the "Publish Online" button or drop down menu command, the dialog box that pops up is completely blacked out. The only discernable features are the border and the "X" to close out of the dialog box. When hovering the mouse over the dialog box, it responds in ways that alert you to the fact all the features are still there and active - you just cant see them. The text field curser and the hand with a pointing finger appear at different spots. To see what would happen, I clicked in…

    1 vote
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    0 comments  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →
  18. 1 vote
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    1 comment  ·  Text/Story/Table  ·  Flag idea as inappropriate…  ·  Admin →
  19. 1 vote
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    3 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →

    We have released an update for InDesign CC2019 (v 14.0.1) which contains some stability fixes. If you are not already on 14.0.1 (build 209), then we recommend you to update to latest version.

    If you still face this issue even after updating, please submit the crash report to us.
    (Guidelines to submit crash are available at https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    Also, please send the following information to santalwa@adobe.com :

    • Reproducible Steps – What were you doing when InDesign crashed?
    • Error snapshot or video recording of the issue.
    • Is the issue related to a specific document(s)/asset(s)? If yes, can you please share the document(s)/asset(s) with us?
    • Does trashing InDesign Preferences and Cache help resolve the issue? Please take a backup of the same before trashing them.

    Adobe InDesign team

  20. Texte disappear when replacing font by another using Find a font in the Texte menu

    Using the command "Search for a font" in the "Text Menu" to replace a font (Times New Roman for example) by another (Adobe Garamond Pro for example), the texte disappear, it is erased if I valid "Replace All".
    I have to verify it works for the first occurrences before to validate "Replace All" to be sure the bug will not occur.
    This is very insecure if we don't verify and trust the command "eyes closed" !

    1 vote
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    0 comments  ·  Text/Story/Table  ·  Flag idea as inappropriate…  ·  Admin →
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