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  1. Version of Adobe InDesign, InCopy or InDesign Server
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. Test file, screenshot, video or GIF capturing the issue (optional)
If you are facing a crash in InDesign, please submit the crash report as well. How to Submit Crash Report
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7085 results found

  1. "View PDF after exporting" previously opened acrobat, now my computer switches between opening Illustrator, Mircosoft Word, rarely Acrobat

    I've set my computer to use Acrobat as default, yet perhaps you could add an Application of choice to use when view exported PDF.

    Not sure if it's just a bug, but any fix would be welcome. Thank you!

    9 votes

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    6 comments  ·  PDF Export  ·  Admin →
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  2. endnote

    There appears to be a bug in the endnote linking when exported to PDF from InDesign. I'm running InDesign 13.0.1 x64 (Windows).

    When I export an InDesign document as a PDF, endnote linking (from the reference to the text and v.v.) is incorrect.

    Please see https://forums.adobe.com/message/10048963 for the full discussion. In short:

    Create a document with multiple sections (e.g. 1st section with 9 pages, 2nd section with 125 pages). Endnotes in second section will link nine pages too early (e.g., if you have an endnote on page 122, clicking on the endnote in the PDF will link to page 113.

    …

    8 votes

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    4 comments  ·  PDF Export  ·  Admin →
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  3. paste

    I'm running High Sierra (10.13.1) and InDesign CC 2018 (November release), and MS Office 2017 (Version 15.40). I have been trying to copy text from Word into text frames in InDesign, and for the past few days, every time I hit Command-V in InDesign, the program immediately freezes and stops responding. No matter how long I wait, the only way out is to force quit.

    2 votes

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    0 comments  ·  Text/Story/Table  ·  Admin →
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  4. No window appears when I open the app, not even when opening a previous document. Mac 10.13.2

    No window appears when I open the app, not even when opening a previous document. Running Mac 10.13.2 on MacBook Pro (Retina, Mid 2012. I tried using the 2017 version and no window appears there either! I need to do my work today!!!!

    9 votes

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    19 comments  ·  Performance/Usability  ·  Admin →
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    Closed: Fixed  ·  Abhinav Kaushik responded

    Update:
    This is regarding the comments where our users are still facing the issue.
    Please note that this particular fix caters to the scenario where the UI of InDesign won’t show up even if the app has been launched successfully.

    In case you are still facing the issue, please create a new thread with the specifics related to the issue.
    We are closing this particular thread for now.
    -———————————————————————————

    Hello All,

    Thank you for reporting the issue to us.
    We have fixed the issue in the latest version of InDesign, Id 14.0.3

    Please upgrade your InDesign application to the latest version to try out the fix.

    If you are unable to see the update yet, go to Creative Cloud desktop application, open the menu (three dots) from the top-right corner and click on ‘Check For App Updates’.

    If you face any problems with the new update, do let us…

  5. Folder Aliases on Server greyed out

    We have here big troubles with export, saving AND and placing in Indesign AND Illustrator.
    Since Update on CC18 and High Sierra, everytime we want to open/save/place a document, all aliases are greyed out. (connection to server)

    1 vote

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    Need More Info  ·  1 comment  ·  Others  ·  Admin →
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  6. InDesign fails to launch due to "Error: 0xc000012f"

    For the last week or so, I have not been able to open InDesign. It seems it is the only Adobe programme causing me problems.
    I've tried uninstalling and installing InDesign - nothing happens. I've sent a few bug reports, but haven't received any answer to how I get the programme to work.

    2 votes

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    0 comments  ·  Others  ·  Admin →
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  7. Cannot open file due to deleting hyperlinks in Indesign CC 2018

    I was deleting the list of hyperlinks in my file and it crashed. So I kept saving the file after every hyperlink I had deleted so that I can find out which one was the root problem, but now I cannot even open the file as it just crashes immediately it opens. At this moment in time I have to do the whole job again.

    3 votes

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    9 comments  ·  Crash/Freeze/Hang  ·  Admin →
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    CLOSED  ·  amaarora responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
    We seek your support in our continual effort to improve InDesign.

    —
    Adobe InDesign Team

  8. find/ chang dialogue box does not appear

    2 votes

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    0 comments  ·  Book/TOC  ·  Admin →
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  9. Application quits

    When I highlight text and go to the font menu, the application quits. This always happens the first time I do it. From then on, it works fine. Yet, it has become very annoying. I have a Mac running on High Sierra OS 10.13.2. I'm using InDesign 13.0.1.

    3 votes

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    0 comments  ·  Text/Story/Table  ·  Admin →
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  10. OpenType All Small Caps disappear when switching dictionary to German

    I have a text that uses the OpenType feature “All Small Caps” in a lot of places. It is currently set to use the English USA dictionary. I am working on translating this text into German, and so I want to use the German dictionary for it. When I try this, all instances of All Small Caps turn to regular lower-case letters. I tried a couple of different dictionaries, some (e.g. other English and Dutch) will retain the SC and others (e.g. None) will make them disappear.

    2 votes

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    1 comment  ·  Text/Story/Table  ·  Admin →
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  11. InDesign CS.5.5 crashes when after closing with MacOS High Sierra version 10.13.2

    InDesign CS.5.5 crashes when after closing with MacOS High Sierra version 10.13.2

    2 votes

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    3 comments  ·  Crash/Freeze/Hang  ·  Admin →
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    CLOSED  ·  amaarora responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    We seek your support in our continual effort to improve InDesign.

    —
    Adobe InDesign Team

  12. hyperlink

    Interactive PDF not exporting hyperlinks correctly

    Everytime I export an interactive PDF with hyperlinks, the links have %0D automatically at the end. The hard return code is not in the link in InDesign, I've tried to remove it several times within the working document and Acrobat with no luck. Seems to be a bug.

    4 votes

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    1 comment  ·  PDF Export  ·  Admin →
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  13. QuickApply crashes if an image is placed in a table

    Version: InD CC 2017 (and previous)

    Steps:
    1. Create a table
    2. Place image in a cell (linked or embedded)
    3. Command-Enter (attempt to open quickApply)

    Expected result:
    No crash

    Actual result:
    crash

    File attached

    If images are placed in a table cell, InD crashes when using QuickApply.

    1 vote

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    2 comments  ·  Crash/Freeze/Hang  ·  Admin →
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    Resolved For User  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    As confirmed by the user, the issue is resolved after upgrading to the latest version InDesign CC 13.1.

    If you are unable to see the update, go to Creative Cloud application and click on the context menu on the top right and click on Check for App Updates.

    Thanks,
    InDesign Team

  14. CC library color swatches doesn't work with table cells.

    Applying a color from CC library to table cell does not work.

    Reproduce:

    1. Select a cell in the table
    2. Click on the color from the CC libarry

    Expected - cell (fill/stroke switchable by pressing X) is recolored to the clicked color
    Observed - nothing happens.

    7 votes

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    6 comments  ·  Colors/Swatches  ·  Admin →
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    Under Review  ·  Anasuiya Gupta responded

    Hi Dixy

    Thanks for reporting the issue.
    This is a known issue and is currently under review.

    Regards
    Anasuiya Gupta

  15. STACK ORDER BUG: Deleting page 1 and 2 causes object to change stack order on subsequent pages

    Problem
    1. Discovery of text box missing from page 39 in printed Catalogue.

    Review
    1. Immediately review INDD document to attempt to recreate error and report to client preliminary findings.
    a. The bug effects the stack ordering of objects on subsequent pages. In the Food & Beverage case, this missing text box from page 39 was in fact simply “underneath” the background yellow box.
    b. Error occurs when splitting out the cover pages to a separate document (to allow for a spine), whereby Page 1 and 2 and last 2 pages of document are deleted. Software bug appears to only…

    2 votes

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    1 comment  ·  Performance/Usability  ·  Admin →
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  16. Object Style Size and Frame Fitting bug

    Where is what I did:
    Create an Object style that has the size height and width set (I used 4x3in) AND the Frame Fitting Options set (I tried Fill Frame Proportionally with and without Auto-Fit). Import some photos. I did 4 at once and click-&-dragged them at different sizes. Frame size is correct, but frame fitting is ignored. It has to be applied manually after placement.

    7 votes

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    5 comments  ·  Graphics/Images/Assets  ·  Admin →
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  17. Eyedropper in tables (ME indesign 2018) crashing

    Using the latest copy of indesign ME and everytime i use the eyedropper tool on a table it immediately crashes

    2 votes

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    4 comments  ·  Crash/Freeze/Hang  ·  Admin →
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    CLOSED  ·  amaarora responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    We seek your support in our continual effort to improve InDesign.

    —
    Adobe InDesign Team

  18. Failed to connect to Acrobat DDE server

    1. Latest Indesign with latest Acrobat running on Windows 10 (1709)
    2. When exporting a PDF with activated option "Open PDF after export" and with Acrobat being already open with a document (but only in display mode and no dialogue window open), it would sometimes not open the PDF in Acrobat, but after a while show an error popup saying it failed to connect to Acrobat DDE server. I never had this in former versions of Indesign and Acrobat.
    1 vote

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    1 comment  ·  PDF Export  ·  Admin →
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  19. InDesign CS6 will not open as of 12/13/17 for MAC 10.12.6, is there an update somewhere? maybe thats the problem. please help!

    InDesign CS6 will not open as of 12/13/17 for MAC 10.12.6, is there an update somewhere? maybe thats the problem. please help!

    1 vote

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    1 comment  ·  Others  ·  Admin →
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  20. IndDesign CC2018

    When copying an item, it keeps crashing. Just updated to the most recent version of 13.1, still crashes upon copying.

    2 votes

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    3 comments  ·  Crash/Freeze/Hang  ·  Admin →
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    CLOSED  ·  amaarora responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
    We seek your support in our continual effort to improve InDesign.

    —
    Adobe InDesign Team

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