6802 results found

1. Dragging guides from ruler restricts placement to only to three decimal points

   When dragging a guide from the rulers, ID only allows placement to three decimal points. Most often I find the need for the full four decimal points -- like trying to match the baseline of a line of type. So I have to drop the guide imprecisely, then adjust using the control panel. Can you please fix this?

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2. Object Style — Frame Fitting Options — Crop Amount: Does not respect set measurements

   Object Style — Frame Fitting Options — Crop Amount: Does not respect set measurements.

   The Object size is fixed at 300px height, with total crop of -60px.

   The Image Size within should amount to 240px after crop, but it is as shown in image 4 attached here.

   Autofit is ON.

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   0 comments  ·  Styles  ·  Delete…  ·  Admin →
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3. Docked palettes are collapsed when InDesign opens

   This is a problem that occurs randomly and has been happening (I think) ever since I upgraded to CC. I open up InDesign and all my palettes docked at the right of the screen are "rolled up" and I have to expand them myself. I have tried deleting preferences, deleting caches and then re-creating the palette configuration from scratch and saving it as a new workspace. This lasted for a few days and now it's back to opening like this again. I expanded them all by resetting the workspace, quit InDesign, opened it again and they were collapsed.

   Strangely, you can see the middle palette looks like they're set as flyouts when they're in the initial collapsed state (Capture.jpg), but after resetting they go back to how they should be, i.e. fully expanded panels like the ones on the right, as shown in Capture2.

   I'm on Windows 10, InDesign 13.1.

   This is a problem that occurs randomly and has been happening (I think) ever since I upgraded to CC. I open up InDesign and all my palettes docked at the right of the screen are "rolled up" and I have to expand them myself. I have tried deleting preferences, deleting caches and then re-creating the palette configuration from scratch and saving it as a new workspace. This lasted for a few days and now it's back to opening like this again. I expanded them all by resetting the workspace, quit InDesign, opened it again and they were collapsed.

   Strangely, you… more

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4. Copy/Paste of image/graphic blocks very slow

   Adobe InDesign CC 13.1 on Sierra
   The copy and paste of graphic blocks in the same doc is very slow. When there is not a large number of links, it is pretty ok BUT when adding a lot of new picture links, the wheel keeps turning during ca. 10/15 seconds after each copy and paste of a graphic block also.

   The temporary solution is to change the name of the image folder so to disable the dynamic links to pictures. But not ideal.

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5. Pressing shift quickly after clicking and holding a frame handle deselects it

   Say I have a simple rectangular frame that I want to resize (bear with me: I know I can use the black arrow but this is just an example). I choose the white arrow tool, select the two right-hand handles, click and hold one of the selected points, hold down shift to constrain the direction, then drag to the right. So far so good in theory. However, if I press shift within a few seconds of the click+hold, the handle I click on is deselected as if I had performed a simple shift+click. The order that I perform the operations is:

   1. Click-hold
   2. Shift
   3. Drag

   I've checked Illustrator, and the problem doesn't occur there. I've never noticed this being a problem until perhaps a few months ago, so is this a bug that's been introduced with a recent update? It's been pointed out to me that if I reverse steps 2 and 3 I can sidestep the issue but that's not the point. I am used to doing it in the order I have described and it should work.

   Say I have a simple rectangular frame that I want to resize (bear with me: I know I can use the black arrow but this is just an example). I choose the white arrow tool, select the two right-hand handles, click and hold one of the selected points, hold down shift to constrain the direction, then drag to the right. So far so good in theory. However, if I press shift within a few seconds of the click+hold, the handle I click on is deselected as if I had performed a simple shift+click. The order that I perform the operations… more

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   1 comment  ·  UI/UI Scaling  ·  Edit…  ·  Delete…  ·  Admin →
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6. Vector graphics randomly vanish upon transformation in high quality display mode

   If I have a simple InDesign document with a placed .ai or .pdf graphic, and set display quality to "high quality", then proceed to transform the frame using ctrl+shift+drag, the content of the frame will randomly disappear. To get it to display again I have to zoom in or out, or toggle between preview mode. Where multiple objects are on the page sometimes just the one I'm transforming will go, and sometimes others will vanish as well. See the attached video for a demonstration.

   • 

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   3 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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7. Combination of characters crashing ID

   When I type or paste or apply style, or try anything in this paragraph, InDesign crashes. ("SUMARIVA, Paulo Henrique. Inquérito policial deixa de ser inquisitivo: Lei 13.245/16 altera as regras da investigação criminal. Jusbrasil, 19 jan. 2016. Disponível em: http://paulosumariva.jusbrasil.com.br/artigos/296224010/inquerito-policial-deixa-de-ser-inquisitivo-lei-13245-2016-altera-as-regras-da-investigacao-criminal. Acesso em 18 fev. 2016.").

   Maybe a combination of characters is causing the crash. I also ask for a friend to paste the paragraph (I sent using Skype) and his InDesign crashes too.

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   3 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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   CLOSED  ·  amaarora responded

   To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

   We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

   We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.

   If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

   We seek your support in our continual effort to improve InDesign.

   —
   Adobe InDesign Team

8. InCopy assignment names don't change with file name

   Backstory:
   We have particularly formatted files that we use to create new versions for new products. The copy isn't created new, but modified from the old version that was already used in InCopy.

   The Issue:
   My InCopy guy FREAKS OUT when he sees the name of the assignment assets (attached screenshot) are that of a previous project not at all related to the file he's currently working on.

   The Long and Complicated Solutions:
   I know there's a way in InCopy to rename these, but it's long, complicated and outside of a standard workflow. A shorter and easier method would be to create a new text object and copy/paste the text there. But that's still not ideal.

   An Ideal Solutions? (if ever at all possible):
   The actual Assignment name (that starts as "Assignment 1") can be changed by simply double clicking it form the assignments panel if you neglected to change it when the assignment was created. Could assets also get that treatment maybe?

   Any simple fixes would be helpful.

   Backstory:
   We have particularly formatted files that we use to create new versions for new products. The copy isn't created new, but modified from the old version that was already used in InCopy.

   The Issue:
   My InCopy guy FREAKS OUT when he sees the name of the assignment assets (attached screenshot) are that of a previous project not at all related to the file he's currently working on.

   The Long and Complicated Solutions:
   I know there's a way in InCopy to rename these, but it's long, complicated and outside of a standard workflow. A shorter and easier method would be… more

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   3 votes

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   1 comment  ·  Graphics/Images/Assets  ·  Delete…  ·  Admin →
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9. Dictionary Hyphenation in Uppercase ignored (German)

   Custom hyphenation settings are ignored for uppercase words in user dictionary (at least in german).

   ---

   Example:
   dictionary entry: "kro~~~nach" (select field "case-sensitive" not set)

   ---

   Expected behaviour:

   Lorem ipsum Kro-
   nach dolor sit amet kro-
   nach

   ---

   Actual behaviour:

   Lorem ipsum Kron-
   ach dolor sit amet kro-
   nach

   ---

   Workaround:

   Enabling "Case-sensitive" and adding lowercase and uppercase version leads to correct hyphenation.

   3 votes

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   Under Review  ·  0 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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10. INDESIGN KEEPS CRASHING

    I’m working on an IMAC (late 2014) running OS 10.13.4.

    I’m finding that this new version, as well as the one which preceded it, are very slow to process “saving” or “re-saving” files.

    I have a feeling that the newest software is getting quite bloated with code: InDesign seems to get very confused if I work too quickly, ultimately resulting in my FORCE-QUITTING the program. The mouse just freezes and sometimes different tools seem to appear, as well as tooltips. This type of thing has never happened before, just with the NEWEST version.

    I have much worry about files becoming corrupted. Some of my files are very complicated and the prospect of having to re-create anything is daunting.

    It was never this bad!!!!

    I’m working on an IMAC (late 2014) running OS 10.13.4.

    I’m finding that this new version, as well as the one which preceded it, are very slow to process “saving” or “re-saving” files.

    I have a feeling that the newest software is getting quite bloated with code: InDesign seems to get very confused if I work too quickly, ultimately resulting in my FORCE-QUITTING the program. The mouse just freezes and sometimes different tools seem to appear, as well as tooltips. This type of thing has never happened before, just with the NEWEST version.

    I have much worry about files becoming… more

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    2 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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    CLOSED  ·  amaarora responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    We seek your support in our continual effort to improve InDesign.

    —
    Adobe InDesign Team

11. Pointer stuttering in layers panel

    1. Id, Ai, Ps 2018 - Mac OS 10.13.4 - Logitech MX Master mouse

    2. Cursor/pointer stutters badly when having over toggle & lock fields in layers panel

    3. Pointer shouldn't stutter

    4. Pointer badly stutters

    • 

    4 votes

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    4 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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12. stuck on type tool

    I'm stuck on the Type tool. It won't let me select or change my tools at all. I've had to shut down and restart three times now. Whenever I get into the type tool, it stays and I can't get out or click anywhere else. Keyboard shortcuts do not work

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    21 votes

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    16 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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    CLOSED  ·  amaarora responded

    Hello All,

    Thank you for your patience all this while.
    We had launched our investigation into the matter to get to the root cause of the problem. As the part of our investigation, we had reached out to many of you personally over email.
    We have concluded our investigation and have come up with few findings.

    1. For many of the users the issue got fixed after updating InDesign to a newer version.
    2. For few, the issue was intermittent and is no longer reproducible.
    4. For majority of the users, the underlying cause of the performance issue was identified to be related to switching between tools, or other lags

    Over the time this thread has become too generic to serve its purpose effectively. As per your feedback and the outcome of our investigation we have created multiple threads to address each root cause separately and effectively.

    If you are facing any slowness in InDesign or seeing any other performance issue, we request you vote for the relevant thread or create a new thread specifying the action/workflow which is slowing you down.

    We seek your support in our continuous effort to improve InDesign.

    -InDesign Team

    Hello All,

    Thank you for your patience all this while.
    We had launched our investigation into the matter to get to the root cause of the problem. As the part of our investigation, we had reached out to many of you personally over email.
    We have concluded our investigation and have come up with few findings.

    1. For many of the users the issue got fixed after updating InDesign to a newer version.
    2. For few, the issue was intermittent and is no longer reproducible.
    4. For majority of the users, the underlying cause of the performance issue was identified to be related to switching between tools, or other lags

    Over the time this thread has become too generic to serve its purpose effectively. As per your feedback and the outcome of our investigation we have created multiple threads to address each root cause separately and effectively.

    If you are… more

13. Can't use num. keypad for shortkeys

    Hi, I'm using InDesign v 13.1 x64 (up to date) on my laptop (Windows 10).
    On Photoshop and Illustrator, I've no issue with shortkeys but on InDesign, I can't do "CTRL+0" for example. When I try to edit shortkeys, the software doesn't recognize my input, as if I wasn't pressing "0".
    Thanks for fixing it. :)

    4 votes

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    5 comments  ·  UI/UI Scaling  ·  Delete…  ·  Admin →
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    Resolved For User  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

    In InDesign, the numeric keypad is only meant to assign shortcuts to Styles – Paragraph, Character, Object, Table.

    For assigning shortcuts to other Application’s commands, you’ll have to use the other shortcuts – for e.g., to use Cmd+1 to bring image to 100%, you will have to press Cmd and the ‘1’ key that is above the letter keys (on English keyboard, 1 is above letter Q).

    Hope it helps to clarify how shortcuts work in InDesign.

    —
    Adobe InDesign team

14. The Recent file view does not support files in apple iCloud (Optimize Mac Storage)

    I am unable to open files that are automatically moved to iCloud using the Optimise Mac Storage default feature. I have to manually reload them to the local computer and then restart Indesign. Adobe CC - 2018 Indesign 13.1

    It seems really lame that Adobe doesn't keep up with Mac OS developments. Every designer that I know who uses Adobe CC has a Mac. Every time Apple changes something it takes Adobe a year to catch up. This really hurts my workflow and leaves me with a poor opinion of Adobe.

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15. Keyboard bold shortcut uses wrong font weight

    When I press Cmd+B to unbold Helvetica, it makes it UltraLight instead of regular. How weird! The old CS6 InDesign seemed to know what non-bold was better than the new font selector. Please take its information and make the new tool smarter. Thx

    2 votes

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    0 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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16. space

    I use a personal shortcut for "insert 1/8 quarter space" since many, many years. Doesn't work since InDesign CC 2018 (but is designed in shortcuts-list): NOTHING happens while pressing my definied keys.

    ===============

    Habe 2004 aus dem Standardbefehl Wahl-Umschalt-Befehl-M (Leeraum 1/8 Geviert einfügen) Alt-Umschalt-Befehl-Space gemacht (M ist ein Buchstabe, kein Leeraum…). Hat tadellos funktioniert.

    Befehl funktioniert NICHT MEHR bei InDesign CC 2018 - obwohl hinterlegt erfolgt keine Reaktion bei Tastaturnutzen; Befehl muss immer über "Leerraum einfügen" gemacht werden.
    Auch alle anderen selbstkreierten Tastaturbefehle mit Space funktionieren NICHT.

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17. book sync object-format does not work as it should

    InDesign CC 2018 (13.1)
    MacOSX 10.12.6

    Hello

    We often use the InDesign book functionality for very large and complex documents. In these documents we use also a nested/grouped object for images containing a frame for image caption and a frame for the image. Where the caption frame does not have a contour, the frame for the image has a contour. For every frame we have created an appropriate named object format. As long we use this nested/grouped objects in a single document, the appropriate object formats work as espected. When we use a clone of this "master" document for further book document, the object-format work as expected. When we do a book synchronization with the sync option "object format" enabled, the image frames attributes for the contour is overwritten (the contour is disabled) in all following book documentes, but for the master document - the object format name gets a "+". Only if we disable the sync option for "object format", the object format is not overwritten (obviously), but with the loss of the possibility to propagate to all following book documents any realy wanted change to object formats in the master document. I can't see any justification for this behavior - by the way in the case some one forgets to disable the sync option for "object format" it can cause a real "mess" as after a sync all image frames have to be corrected manually (may be over hundreds of objects) as there is noway to search and replace/reapply an object format.

    With best regards, André

    InDesign CC 2018 (13.1)
    MacOSX 10.12.6

    Hello

    We often use the InDesign book functionality for very large and complex documents. In these documents we use also a nested/grouped object for images containing a frame for image caption and a frame for the image. Where the caption frame does not have a contour, the frame for the image has a contour. For every frame we have created an appropriate named object format. As long we use this nested/grouped objects in a single document, the appropriate object formats work as espected. When we use a clone of this "master" document for further… more

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    4 votes

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    5 comments  ·  Book/TOC  ·  Delete…  ·  Admin →
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18. Publish Online download PDF kills buttons/interactivity

    Steps to reproduce: post a Publish Online document, then click to download a PDF.
    
    Expected result: all buttons and interactivity would remain.
    Actual result: all buttons disappear and all interactivity is lost. Occurs in both Chrome and Safari, on desktop and handhelds.
    Using ID 13.1 on Mac High Sierra.

    5 votes

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    2 comments  ·  ePub/HTML/Publish Online  ·  Delete…  ·  Admin →
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19. Running Header Variable (First in Page)

    Missing TextVariable values (First on Page) in Running Heads

    Adobe Indesign 13.1 version.
    MacOs 10.13.4

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    1 vote

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20. Indesign crashes when I export 2 PDF files in a row.

    I always create two PDF files for clients. One with spreads and one with single pages. But every time I try to export the second PDF (no matter which I do first) the app crashes.

    This happens every single time, even if I wait until the first PDF is long finished.

    3 votes

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    CLOSED  ·  amaarora responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    We seek your support in our continual effort to improve InDesign.

    —
    Adobe InDesign Team