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Adobe InDesign: Bugs

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  1. Version of Adobe InDesign, InCopy or InDesign Server
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. Test file, screenshot, video or GIF capturing the issue (optional)
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7109 results found

  1. Type Tool Flicker

    Specs:

    InDesign CC2018 (13.1)

    Mac Pro Late 2013

    Mac OS Mojave (10.14.3)

    64 GB RAM

    AMD FirePro D300 2048 MB

    Any document when first opened will blink the document window (not the entire screen - just the document) when clicking into a frame with the Type tool.

    It occurs one time only then the remainder of work on that document is fine.

    Open another document, issue reoccurs.

    Double-clicking a text frame with the Selection tool will not blink and take you into the text frame without issue.

    I've reset ID Prefs, removed all third party plugins and zapped my PRAM…

    2 votes

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  2. Menu Items Opens Webpage to Buy InDesign

    Indesign CC 2019
    Multiple clicks on menu items with the same results.
    When clicking on menu items the menu item should appear.
    When clicking on Type>Tabs, About InDesign opens a webpage (see attached) to buy Indesign. Each menu item goes to the same webpage. First time I have had this happen.

    2 votes

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  3. Cross reference formats

    Indesign 13.1, Windows
    When editing a cross reference format there is a button to insert special characters such as "opening simple quotation mark" and "closing simple quotation mark" which should look like ,this'. Instead, the resulting opening character is an asterisk (*) and the closing character is a plus (+) -> *this+

    1 vote

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  4. layout anpassung für alle programme

    Diese Idee umfasst alle Programme . Ausgelagerte Werkzeuge auf dem Zeiten Bildschirm und die Kopfzeile das Programms in der Jeweiligen Farbe anpassen. Wenn man mit mehreren Programmen gleichzeitig arbeitet, dient dies zur besseren Übersicht und Zuordnung der jeweiligen ausgelagerten Fenster

    1 vote

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    0 comments  ·  Adjust Layout  ·  Admin →
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  5. Slow performance with DFS Namespace

    I'm having problem with Indesign and file and folder on a DFS Namespace, Export takes lot of time while locally no problem. I've tried disabling background export, same problem.

    I'm in version Indesign 2019 14.0.2

    1 vote

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    0 comments  ·  PDF Export  ·  Admin →
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  6. Not all fonts are collected in a package.

    This is for InDesign 14.0.2 x64

    To reproduce the issue, package any file and be sure the include fonts option is ON.

    Expected result is, as it ever was, that all fonts used in the document will be included in the "Fonts" folder of the resulting packaged file.

    Actual result is that some or all of the fonts are omitted.

    4 votes

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  7. storing files on desktop

    Not an idea, but a problem...InDesign support is telling me that I need to store my customer's book (a catalog) on my desktop AND all the associated images...that's impossible...there are over 1300 images in this 180 page book.
    ID crashed three consecutive times today trying to open the book to change the dates which appear on the master pages...I'm using the most updated version of creative cloud in a windows 10 environment...
    Any ideas of how to fix this? InDesign seems like a very unstable software to have come from a premier (and premium) software company like Adobe.

    1 vote

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    CLOSED  ·  amaarora responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    We seek your support in our continual effort to improve InDesign.


    Adobe InDesign Team

  8. hyperlinks missing or corrupt when opening CC2017 documents into CC2019

    InDesign files opened from CC2017 (They were on our backup server from a job 3 years ago) using InDesign 14.0.2 x64 on Win10 64bit (CC2019) -
    They open fine without any issue except the hyperlinks - they are all broken/corrupt. When doubleclicking on one, it is effectively blank, as if I were making a new one.
    I tried saving as .idml and reloading, but it was still the same. How can I get these hyperlinks back to normal? Do I have to reinstall CC2017 again (is that even possible?).
    Any help greatly appreciated

    2 votes

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    CLOSED  ·  amaarora responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020 (if you’re not already on it) as it is more robust.

    If you still face this issue even after updating to the latest version of InDesign, start a new thread by adding all the relevant details.

    We seek your support in our continual effort to improve InDesign.


    Adobe InDesign Team

  9. InDesign performance is ****

    The actual performance of InDesign is, speaking gently, ****. I really don't know how you can release such a buggy version. I'm doing nothing on my machine except writing this text and InDesign is using more than 500 % of my CPU and the fan of my graphic card is going nuts!

    Calling the actual version "production ready" is a joke. I am really disappointed about Adobe. The only program actually which is really good and performing is XD.

    8 votes

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  10. Idml export issues

    I have a file that won't export a fully formed .idml file. Here's my setup.

    MacOS Mojave 10.14.4
    InDesign 14.0.2.324

    Steps to reproduce: export or save one particular file as .idml format; open resulting .idml file.

    Expected result: file should open as a new document.

    Actual result: an error dialog pops up saying the file cannot be opened, with the error 'not well formed.'

    This only occurs with one particular file, but it occurs on any Mac used to export the file, and with InDesign version 14.0.3

    I have also tried to open the CC 2019 file in CC 2018,…

    1 vote

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    3 comments  ·  IDML Export  ·  Admin →
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    CLOSED  ·  amaarora responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
    We seek your support in our continual effort to improve InDesign.


    Adobe InDesign Team

  11. Inaccessible URL Link in preflight panel

    Inaccessible URL link option in Preflight panel is not working after implementing Adobe CC version. It was working in CS5 but in all CC version still CC 2019 is not working.

    For Digital purpose we need this option. I attached screen shot for your reference

    In the attached screen shot there is one dead link it shows red color in Hyperlink window, but the indesign preflight panel shows No Error. If its working properly mean it need to be show error

    Thanks

    2 votes

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    0 comments  ·  Others  ·  Admin →
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  12. Footnote marker is replaced with an unknown character if preceded by a character with a specific Unicode pattern

    Footnote marker is replaced with an unknown character if preceded by a character with a specific Unicode pattern. Unicode pattern is U+##1a. Here are some of those characters:

    U+011a
    U+021a
    U+031a
    U+041a
    U+051a
    U+061a
    U+071a
    U+081a

    You could try the attached test file for placement in to an InDesign document. Unicode of the character following the footnote marker is : U+011a

    This happen when file format of the file is either RTF or DOC. Its not a issue with DOCX.

    7 votes

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  13. CC 2019 crashes on macOS when running SDK plug-in

    Specifically, the crashes at code "actionManager->PerformAction(activeContext, kOpenStructureWinActionID)".
    Our code uses that action to show/hide the structure view.
    And the crash also be reproducable in the sample plugin from InDesign SDK.

    Only occurs on macOS, Windows do not have the issue.

    The steps are:
    1. Compile the plugin "SnippetRunner.sdk.InDesignPlugin" which is in InDesign CC 2019 SDK.
    2. Load it in InDesign.
    3. Create a new blank document
    4. On SnippetRunner[US] panel, select ManipulateStructureView from dropdown list.
    5. Click Go icon, and choose ChangeStructureViewState(toogle)
    6. Click OK button
    7. Crash.

    Crash log attached.

    1 vote

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    CLOSED  ·  amaarora responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
    We seek your support in our continual effort to improve InDesign.


    Adobe InDesign Team

  14. Endnotes in text flow - Not on a separate page

    Import endnotes as plain text in the text flow. NOT on a separate page! How hard is this to understand? I groom text in one document and then copy and paste the magazine article/book chapter into another Indesign file. I can't do this if you put the endnotes in a separate text flow. It's really terrible! Dynamic notes has just been a complete failure!

    2 votes

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  15. Hyperlinks copy/pasted between files *appear* to break after source document is removed.

    Using CC2019 on a Mac running High Sierra

    Steps to reproduce:
    1) Create a document with a few hyperlinks in it.
    2) Whilst this document is open, open a 2nd document, and copy/paste the links from one document to the other.
    3) Save both and close.
    4) Trash source document

    Expected result: hyper links should work in Target document as expected.

    Actual result: hyperlinks all appear broken in document. Whilst an exported PDF appears to still work, ID reports all those links as broken.

    Other details:
    If you retrieve the source document from the trash, it the links in the…

    1 vote

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    0 comments  ·  Others  ·  Admin →
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  16. [ID-4216065]Hyperlinks copy/pasted between files *appear* to break after source document is removed.

    Using CC2019 on a Mac running High Sierra

    Steps to reproduce:
    1) Create a document with a few hyperlinks in it.
    2) Whilst this document is open, open a 2nd document, and copy/paste the links from one document to the other.
    3) Save both and close.
    4) Trash source document

    Expected result: hyper links should work in Target document as expected.

    Actual result: hyperlinks all appear broken in document. Whilst an exported PDF appears to still work, ID reports all those links as broken.

    Other details:
    If you retrieve the source document from the trash, it the links in the…

    24 votes

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    15 comments  ·  Others  ·  Admin →
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  17. No Font Spacing Between Words in InDesign 2019 14.0.x-2 on Mojave 10.14.x-4, Works fine in InDesign 2014 (v10.0.70) on Yosemite (10.10.5)

    Posted it here too: https://forums.adobe.com/message/11049072#11049072

    So, we've had this issue on our new MacBook Pro running macOS Mojave v10.14.4 ever since last year in August when we were on High Sierra (what came with the Mac).

    Basically, InDesign is unusable with Gujarati Sangam MN on the 2019 version but on 2014 (v10.0.0.70) version on my old Mac (OS X Yosemite, v10.10.5) it works fine.

    What's causing this issue?

    We've tried the following:

    • Contacted Adobe & Apple support: Apple said to contact Adobe, Adobe was unhelpful, they suggested we look up if the font was installed it it is on the…

    2 votes

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  18. Fonts menu selection doesn't work well (it skips some fonts randomly)

    On a 2011 27" iMac 3,1 Ghz with SSD drive, with the last High Sierra and InDesign CC 2019 (14.0.2) versions, the fonts selection menu doesn't work well. Please see attached video. This is really annoying because it seems to happen randomly. Thanks for your help. Regards.

    1 vote

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    1 comment  ·  Text/Story/Table  ·  Admin →
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  19. Placed Illustrator files do not show transparency correctly on GPU Preview

    When placing an .ai file with transparency, the file renders without any alpha channel at all in GPU Preview. Switch to CPU Preview, and the .ai files render correctly. Transparency should be shown in both modes, right?

    iMac 27 High Sierra 10.13.6

    2 votes

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  20. Text blue highlights in Screen Mode "Normal" view

    Using iMac 2013 with High Sierra 10.13.6
    InDesign CS 2019 up-to-date 14.0.2

    In View drop-down menu, Screen Mode "Normal" selection, blue boxes appear over some text and behind some text boxes. It is intermittent, no real common denominator. It disappears when Screen Mode "Preview" is selected.

    2 votes

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    0 comments  ·  Others  ·  Admin →
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