6213 results found

1. when I export to pdf or jpeg, ID says file already exists!

   when I try to export a file to pdf or jpeg, InDesign tells me file already exists. How can I fix this?? Also, I'm getting messages that I don't have permission to open or modify files. Using ID 2018

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2. inverting years automatically

   inverting years
   I'm working on a book about archaeology and just noticed that in a text indesign switched years in a date before BC, It should be 1650-1050 and it switches automatically to 1050-1650, is this a bug or is it some preferences that make this happen? Thanks

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3. US Dictionary continues to use UK spellings

   My Indesign Dictionary is set to English: USA, but it still regularly corrects to UK spellings i.e. enrol vs. enroll. I am running Indesign 13.1. Can this be fixed?

   https://highgatecreative.d.pr/4tqesc

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   Resolved For User  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

   The Dictionary section in Preferences dialog shows the Dictionary that is in use for a particular Language. The path (which looks like /Linguistics/UserDictionaries/Adobe Custom Dictionary/…) shown in the dialog is the location of the dictionary that is being used. You can add your own custom User Dictionary by clicking on the + button.
   The Language used for Spell check is NOT the one chosen in the Preferences dialog.

   To specify the default Language used for Spell check for all documents, you should close all documents and select the Type Tool. The Control panel (when Character Formatting Controls – ‘A’ button is selected at the left) shows the Default Language set for all documents. This is the language used for Spell Check. You can also open the Paragraph Styles panel, double-click on the [Basic Paragraph] style and under Advanced Character Formats section, change the Language.

   Hope this helps.

   Thanks,
   Adobe InDesign team

   The Dictionary section in Preferences dialog shows the Dictionary that is in use for a particular Language. The path (which looks like /Linguistics/UserDictionaries/Adobe Custom Dictionary/…) shown in the dialog is the location of the dictionary that is being used. You can add your own custom User Dictionary by clicking on the + button.
   The Language used for Spell check is NOT the one chosen in the Preferences dialog.

   To specify the default Language used for Spell check for all documents, you should close all documents and select the Type Tool. The Control panel (when Character Formatting Controls – ‘A’ button is selected at the left) shows the Default Language set for all documents. This is the language used for Spell Check. You can also open the Paragraph Styles panel, double-click on the [Basic Paragraph] style and under Advanced Character Formats section, change the Language.

   Hope this helps.

   Thanks,
   Adobe InDesign… more

4. The Application frame need many clicks before it wants to move.

   I have to click about 5-10-20 times on the Application Frame of InDesign CC 2018 to make it move. I tried to click on different places and it still the same problem. Sometimes it works on the first clic, but more often i have to click many times. I'm on Mac OS 10.11.6, InDesign 13.1. I had the problem on the trial version, i called Adobe Technical service, and they told me to update when my licence will be activated... but it is now, i'm on the last version, and i still have the same problem.

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5. hand tool

   Hand tool icon not appearing under random conditions CC 2018.

   Very confusing when you hit spacebar and move icon does not change, yet functionally still works.

   EXAMPLE: move icon is still there despite pressing spacebar. I wait for it to change to the hand icon, but nothing. Then i try to use it as 'normal', and it works as the hand tool, then changes at last.

   It should change when you press it. NOT not wait, until you USE it.

   Mac High Sierra

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6. When i go into File- Export, only the bottom half of the Export Adobe PDF pop up is showing up on my screen.

   THe PDF export window is not showing up in its entirely on my screen. The top half is missing so I cannot change and of my settings and I cannot grab the top of the pop up to move it down the page. So I cannot submit any pages to my printer since it's not set on the printer's settings. How can I move this pop up down on my screen?

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7. Adjusting dashes and gaps on path moves dashes off path

   Opened a PDF of a line chart in Illustrator, copied/pasted into InDesign CC 13.0.1, then noticed the dashes of stroked paths didn't follow the path accurately in some places. On setting the "Corners" control to "None" those path's dashes snapped precisely to the path, but selecting any of the three Corners settings made the dashes move off the path the same amount. See attached PDF for before/after images.

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8. InDesign is unusable after the latest update (13.1) with spell checking and hyphenation is set to Hungarian / Winsoft.

   InDesign is unusable after the latest update (13.1) if spell checking and hyphenation is set to Hungarian / Winsoft. All words are underlined as incorrectly spelled, hyphenation dosen't work, InDesign hangs. If I open a documents saved before the update InDesign displays the document, than hangs.

   OS Sierra 10.26.6

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   Under Review  ·  amaarora responded

   We’ve been able to reproduce the issue and it is currently under investigation.

   Thanks,
   InDesign Team

9. Hyperlinks and Email addresses not working when exporting interactive PDF from InDesign CC 13.0 x64 on windows platform.

   My department is tasked with creating 508 accessible documents. In 2017 version of InDesign, we did not have any issues exporting documents containing hyperlinks or email addresses. Now when I run the accessibility report, every one of them fail. We absolutely need to find a fix for this so that we can meet our client needs.

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10. Spelling Language - everything switched to English (UK) but keeps Arabic

    I have switched Preferences and all other options to English (UK) but the Check Spelling sticks to Arabic. I am not able to change this setting.

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    Resolved For User  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

    Dictionary options in Preferences dialog is just for defining the chosen Language properties i.e. when you go to Preferences > Dictionary and select any language (say ‘German: Old Rules’) in Language dropdown, it does not signify that ‘German: Old Rules’ is applied or set as a language. It only signifies the User Dictionary that is used for that language, giving you the option to add more custom dictionaries. Also any changes that you make in Hyphenation, Spelling, Double Quotes and Single Quotes section in Preferences > Dictionary would pertain to that Language only. To use those settings you have to manually apply the Language from Control panel/Character panel or from Paragraph/Character Style to the text.

    You can verify this by following steps:

    Go to Preferences > Dictionary and select ‘German: Old Rules’, etc. in Language dropdown.
    Change Spelling or Hyphenation setting and click OK.
    Now create a text frame. The language for that text frame would not be ‘German: Old Rules’.

    Dictionary options in Preferences dialog is just for defining the chosen Language properties i.e. when you go to Preferences > Dictionary and select any language (say ‘German: Old Rules’) in Language dropdown, it does not signify that ‘German: Old Rules’ is applied or set as a language. It only signifies the User Dictionary that is used for that language, giving you the option to add more custom dictionaries. Also any changes that you make in Hyphenation, Spelling, Double Quotes and Single Quotes section in Preferences > Dictionary would pertain to that Language only. To use those settings you have to manually apply the Language from Control panel/Character panel or from Paragraph/Character Style to the text.

    You can verify this by following steps:

    Go to Preferences > Dictionary and select ‘German: Old Rules’, etc. in Language dropdown.
    Change Spelling or Hyphenation setting and click OK.
    Now create a text frame. The… more

11. Preferences Reset after working with a large XML based file

    I work with large XML files to create catalogs several times a month. This results in InDesign giving me a lot of "Continue without Undo" prompts anytime I do any action (even scrolling and zooming), so I save the file and quit InDesign. Upon reopening InDesign, it says that it cannot read my preference file and resets everything.

    This is extremely frustrating, as while my workspace is saved, all of the character/paragraph/object styles, swatches, and program settings are completely wiped, as are all the tool tips and notifications. Barring being able to not have this problem occur regularly, is there a way to backup my preferences so that the next time this happens it doesn't take me hours to get things back up to speed?

    I work with large XML files to create catalogs several times a month. This results in InDesign giving me a lot of "Continue without Undo" prompts anytime I do any action (even scrolling and zooming), so I save the file and quit InDesign. Upon reopening InDesign, it says that it cannot read my preference file and resets everything.

    This is extremely frustrating, as while my workspace is saved, all of the character/paragraph/object styles, swatches, and program settings are completely wiped, as are all the tool tips and notifications. Barring being able to not have this problem occur regularly, is there… more

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    Need More Info  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

    Thank you for providing the information. Just copy the preference and try the following workflow –
    • Delete InDesign preferences
    • Copy the InDesign corrupt preferences.
    • Launch InDesign.
    • An alert would come that the preference have been reset.

    If the above workflow works with the copied preference, Zip them and mail it to santalwa@adobe.com.

    Regards
    InDesign Team

12. InDesign False Ligatures Bug

    InDesign sometimes, seemingly randomly, replaces pairs such as hn, il, io, sy, ek, etc. with completely wrong glyph, such as accented Y, U, etc., when regular Ligature setting is applied. This has been a problem since CS5 and we recently had it occur in CC2015, so it is still there. Affected fonts have been many over the years, including licensed Adobe fonts. Fonts can be Open Type or PostScript. Language setting can be English US, UK, or seemingly anything else. The only thing that works to avoid it is to turn off Ligatures which is generally unacceptable, so the only workaround is a targeted GREP style to apply ligatures to only the pairs that should have them for that file. This is a long-standing problem which has been reported in forums various times and needs to be addressed. There is no sure fire way to reproduce the bug. Only thing that sometimes works is to brute force load/unload fonts until the problem occurs. It seems that once the problem occurs the first time it may then become more frequent on that computer. I know someone who has even seen the effects of this problem in printed material (i.e., in a book they were reading).

    InDesign sometimes, seemingly randomly, replaces pairs such as hn, il, io, sy, ek, etc. with completely wrong glyph, such as accented Y, U, etc., when regular Ligature setting is applied. This has been a problem since CS5 and we recently had it occur in CC2015, so it is still there. Affected fonts have been many over the years, including licensed Adobe fonts. Fonts can be Open Type or PostScript. Language setting can be English US, UK, or seemingly anything else. The only thing that works to avoid it is to turn off Ligatures which is generally unacceptable, so the only… more

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    Closed: Not Reproducible  ·  amaarora responded

    Hi,
    We are unable to reproduce the issue in-house.

    In case you have some consistent steps to reproduce the issue from scratch, please feel free to send a mail at amaarora@adobe.com or start a new thread on this portal

    Thanks

13. InDesign crashes while working with Hyperlink

    For some reason there is 1 page number on my TOC that keeps making Indesign crash when I try applying a hyperlink to it. Everything else hyperlinked just fine. Also, I tried to delete the text so I could maybe retype the number but that also makes my application crash.

    3 votes

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    Under Review  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

    We’ve been able to reproduce the issue and it is currently under investigation.

    Thanks,
    InDesign Team

14. Scroll + Alt suddenly no longer works as a zoom function

    When I select alt + scroll, it longer zooms in or out on indesign cc. How can I fix this?

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15. InDesign Crashes on Opening from a Book Panel Multiple INDDs with Modified Links

    Machine: MacBook Pro 13 in mid-2012 (i7, 2.9 GHz, 16 GB RAM)
    OS: macOS 10.13.4
    App: InDesign 13.1.0.76 (but basically every subversion of 13)

    1. I have several INDBs containing from 6 to around 20 INDDs each.

    2. Most INDDs contain from 3 to 60 cross-references (since book-spanning TOCs often crash InDesign, but that’s for another topic) – mostly within the respective INDD, but one INDD per book always has CRs to other INDDs within the same book or in other books.
       (My typical INDD contents: 2–48 facing pages with threaded, 1-column text boxes, therein several dozens of “custom” anchored objects, mostly containing text and auto-resizing in height, some containing linked INDDs or dynamic captions. Everything tidily formatted with object, paragraph, and character styles with moderate use of GREP styles.)

    3. I try to open more than one (or every) INDD from the book panel in one go (select & shift-select several chapters, double-click on one of the selected).

    4. A couple files open, and with the first one to contain modified links …

    5. … I click “Don’t update links” (but it’s the same if I click “Update links”).

    InDesign reliably crashes faster than the sound waves from the mouse click reach my ear.

    This never happens when I open (double-click from the book panel) one INDD at a time from the book panel.

    Machine: MacBook Pro 13 in mid-2012 (i7, 2.9 GHz, 16 GB RAM)
    OS: macOS 10.13.4
    App: InDesign 13.1.0.76 (but basically every subversion of 13)

    1. I have several INDBs containing from 6 to around 20 INDDs each.

    2. Most INDDs contain from 3 to 60 cross-references (since book-spanning TOCs often crash InDesign, but that’s for another topic) – mostly within the respective INDD, but one INDD per book always has CRs to other INDDs within the same book or in other books.
       (My typical INDD contents: 2–48 facing pages with threaded, 1-column text boxes, therein several dozens of “custom” anchored objects, mostly containing text and… more

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    CLOSED  ·  amaarora responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    We seek your support in our continual effort to improve InDesign.

    —
    Adobe InDesign Team

16. in indesign cc2018 GREP

    beginning of paragraph doesn't work!

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17. InDesign CC ability to "constrain" with keyboard shortcuts lost

    Using InDesign CC 13.1, since latest update (5/31/18) all attempts to "constrain" with time saving keyboard shortcuts do not work as before. Shift to constrain horizontal or vertical position when moving an item. Command, Option, Shift to constrain while enlarging or reducing images. Cannot constrain in Illustrator with keyboard shortcuts either.

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18. Not find unicode Greek when pasted into Find

    When I copy a Greek word (that is entered in unicode) from an InDesign document and paste it into the Find field, InDesign cannot find the word in that document. If I type the Greek word into the Find field, then it does find the word. So there is a defect in the pasting mechanism for the Find function.

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19. Text Wrap function not available!

    Can anyone help?! The Text Wrap function in InDesign is just not available. All I can see is a blank panel. Done the usual restarts etc. but still no joy and getting incredibly frustrating now.

    Running latest update of InDesign on MacBook Pro High Sierra 10.13.4

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20. Links panel sorting

    InDesign CC 2018, 13.1 (mac os 10.13.4)

    panels: links: panel options: show column: Scale.

    Bug:
    The sorting function for "Scale" in links panel doesn't work properly.
    If I sort by scaling percentages, they list incorrectly.

    Example: 187 % comes between 21 % and 15 %.
    That means it sorts them alphabetically as digits, but should sort them as numbers. Please fix.

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    FIXED  ·  Abhinav Kaushik responded

    Hello All,
    Thank you for reporting the issue to us.
    We have fixed the issue in the latest version of InDesign, Id 15.0

    Please upgrade your InDesign application to the latest version to try out the fix.

    If you face any problems with the new update, do let us know in the comments.

    You may also follow the below given link for the list of all fixed issues in Id 15.0
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

    -InDesign Team