Unable to package files - program freezes creating IDML
Unable to package documents since 14.0.2 x64 update. Freezes on create IDML. When you try to cancel app hangs. Have to crash service to get the app to close.
Windows 10 - 1809 17763.437
Thanks for reporting the issue. We are reviewing it
InDesign freezes upon packaging files, I have to keep restarting. I see this problem goes back to May 2019, it's Oct 1st 2020 - Any advice?
I'm having this same issue on Mac Mojave, InDesign 2020, any update?
Brian O'Connor commented
im having the same issue in August 2020
End of June, still having same issue
I hope this gets fixed soon. The IDML/packaging hangup is costing me a lot of time. There should be an option to NOT create the IDML if you don't need it as well.
I am also having this issue. The file won't export to IDML, package the IDML or even downsave. Huge issue as my client cannot open the INDD file we are currently working on. Running Mojave 10.14.6.
Charlotte Sinclaire commented
Having this problem, too. The first report of it I see appears to be on 5/1/19 but wasn't responded to until 10/4/19. Now it is February 2020, and still no fix? This is a major impediment to my business. I would have expected a quicker response on this basic InD function that so many people use.
I am having this issue as well. I have tried exporting as an idml also -and it hangs. I have Mac Mojave 10.14.6 MacBook Pro
I'm having this issue now on Mojave mac OS 10.14.5, 2017 iMac Retina 5K 27-inch
I have the same issue on Windows 10.