InDesign files from CC to CS6 - hypenation won't work anymore
In advance:
- Our external writers send us InDesign CC files (idml and indd)
- We open and save them in InDesign CS6
- Our customers use InDesign CS6
Version:
InDesign CS6 8.0
InDesign CC from 12.0 to 14.0.2 (others not tested)Steps:
Since when: between 10 and 17. April 2019 (last time it worked on 10. April 2019)
2.a Open InDesign CC (any version, i tested 12.0, 13.1, 14.0.1 and 14.0.2)
2.b Save a file with activated hypenation (either indd or idml, both tested)
2.c Open either one of 2.b. in CS6
Expected result:
Hypenation works as usual in CS6. Text fits frames.Actual result:
Hypenation doesn't work in CS6 which resluts in text frames having overflow
Test files and information:
Already tested:de- and reactivating hypenation in CS6
checking for "no break" option
checking every used paragraph- and character-format
checking user dictionary options
checking language options
checking autocorrection options
saved the file as idml and indd in CC 12.0, 13.1, 14.0.1, 14.0.2 and then opened it in CS6
contacted support