Adobe InDesign: Bugs

When filing a new bug, please provide:

  1. Version of Adobe InDesign, InCopy or InDesign Server
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. Test file, screenshot, video or GIF capturing the issue (optional)
If you are facing a crash in InDesign, please submit the crash report as well. How to Submit Crash Report
Join the InDesign Prerelease Program to try out the new features and the bug fixes that are available in beta builds.

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  1. Pressing shift quickly after clicking and holding a frame handle deselects it

    Say I have a simple rectangular frame that I want to resize (bear with me: I know I can use the black arrow but this is just an example). I choose the white arrow tool, select the two right-hand handles, click and hold one of the selected points, hold down shift to constrain the direction, then drag to the right. So far so good in theory. However, if I press shift within a few seconds of the click+hold, the handle I click on is deselected as if I had performed a simple shift+click. The order that I perform the operations…

    1 vote
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    1 comment  ·  UI  ·  Flag idea as inappropriate…  ·  Admin →
  2. Vector graphics randomly vanish upon transformation in high quality display mode

    If I have a simple InDesign document with a placed .ai or .pdf graphic, and set display quality to "high quality", then proceed to transform the frame using ctrl+shift+drag, the content of the frame will randomly disappear. To get it to display again I have to zoom in or out, or toggle between preview mode. Where multiple objects are on the page sometimes just the one I'm transforming will go, and sometimes others will vanish as well. See the attached video for a demonstration.

    7 votes
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    3 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
  3. Combination of characters crashing ID

    When I type or paste or apply style, or try anything in this paragraph, InDesign crashes. ("SUMARIVA, Paulo Henrique. Inquérito policial deixa de ser inquisitivo: Lei 13.245/16 altera as regras da investigação criminal. Jusbrasil, 19 jan. 2016. Disponível em: <http://paulosumariva.jusbrasil.com.br/artigos/296224010/inquerito-policial-deixa-de-ser-inquisitivo-lei-13245-2016-altera-as-regras-da-investigacao-criminal>. Acesso em 18 fev. 2016.").

    Maybe a combination of characters is causing the crash. I also ask for a friend to paste the paragraph (I sent using Skype) and his InDesign crashes too.

    1 vote
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    3 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    We seek your support in our continual effort to improve InDesign.


    Adobe InDesign Team

  4. InCopy assignment names don't change with file name

    Backstory:
    We have particularly formatted files that we use to create new versions for new products. The copy isn't created new, but modified from the old version that was already used in InCopy.

    The Issue:
    My InCopy guy FREAKS OUT when he sees the name of the assignment assets (attached screenshot) are that of a previous project not at all related to the file he's currently working on.

    The Long and Complicated Solutions:
    I know there's a way in InCopy to rename these, but it's long, complicated and outside of a standard workflow. A shorter and easier method would be…

    2 votes
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    0 comments  ·  Graphics/Images/Assets  ·  Flag idea as inappropriate…  ·  Admin →
  5. Dictionary Hyphenation in Uppercase ignored (German)

    Custom hyphenation settings are ignored for uppercase words in user dictionary (at least in german).


    Example:
    dictionary entry: "kro~~~nach" (select field "case-sensitive" not set)


    Expected behaviour:

    Lorem ipsum Kro-
    nach dolor sit amet kro-
    nach


    Actual behaviour:

    Lorem ipsum Kron-
    ach dolor sit amet kro-
    nach


    Workaround:

    Enabling "Case-sensitive" and adding lowercase and uppercase version leads to correct hyphenation.

    3 votes
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    under review  ·  0 comments  ·  Text/Story/Table  ·  Flag idea as inappropriate…  ·  Admin →
  6. INDESIGN KEEPS CRASHING

    I’m working on an IMAC (late 2014) running OS 10.13.4.

    I’m finding that this new version, as well as the one which preceded it, are very slow to process “saving” or “re-saving” files.

    I have a feeling that the newest software is getting quite bloated with code: InDesign seems to get very confused if I work too quickly, ultimately resulting in my FORCE-QUITTING the program. The mouse just freezes and sometimes different tools seem to appear, as well as tooltips. This type of thing has never happened before, just with the NEWEST version.

    I have much worry about files becoming…

    1 vote
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    2 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    We seek your support in our continual effort to improve InDesign.


    Adobe InDesign Team

  7. Pointer stuttering in layers panel


    1. Id, Ai, Ps 2018 - Mac OS 10.13.4 - Logitech MX Master mouse


    2. Cursor/pointer stutters badly when having over toggle & lock fields in layers panel


    3. Pointer shouldn't stutter


    4. Pointer badly stutters


    2 votes
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    1 comment  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
  8. stuck on type tool

    I'm stuck on the Type tool. It won't let me select or change my tools at all. I've had to shut down and restart three times now. Whenever I get into the type tool, it stays and I can't get out or click anywhere else. Keyboard shortcuts do not work

    18 votes
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    16 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →

    Hello All,

    Thank you for your patience all this while.
    We had launched our investigation into the matter to get to the root cause of the problem. As the part of our investigation, we had reached out to many of you personally over email.
    We have concluded our investigation and have come up with few findings.

    1. For many of the users the issue got fixed after updating InDesign to a newer version.
    2. For few, the issue was intermittent and is no longer reproducible.
    4. For majority of the users, the underlying cause of the performance issue was identified to be related to switching between tools, or other lags

    Over the time this thread has become too generic to serve its purpose effectively. As per your feedback and the outcome of our investigation we have created multiple threads to address each root cause separately and effectively.

    If you are…

  9. Can't use num. keypad for shortkeys

    Hi, I'm using InDesign v 13.1 x64 (up to date) on my laptop (Windows 10).
    On Photoshop and Illustrator, I've no issue with shortkeys but on InDesign, I can't do "CTRL+0" for example. When I try to edit shortkeys, the software doesn't recognize my input, as if I wasn't pressing "0".
    Thanks for fixing it. :)

    3 votes
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    4 comments  ·  UI  ·  Flag idea as inappropriate…  ·  Admin →

    In InDesign, the numeric keypad is only meant to assign shortcuts to Styles – Paragraph, Character, Object, Table.

    For assigning shortcuts to other Application’s commands, you’ll have to use the other shortcuts – for e.g., to use Cmd+1 to bring image to 100%, you will have to press Cmd and the ‘1’ key that is above the letter keys (on English keyboard, 1 is above letter Q).

    Hope it helps to clarify how shortcuts work in InDesign.


    Adobe InDesign team

  10. The Recent file view does not support files in apple iCloud (Optimize Mac Storage)

    I am unable to open files that are automatically moved to iCloud using the Optimise Mac Storage default feature. I have to manually reload them to the local computer and then restart Indesign. Adobe CC - 2018 Indesign 13.1

    It seems really lame that Adobe doesn't keep up with Mac OS developments. Every designer that I know who uses Adobe CC has a Mac. Every time Apple changes something it takes Adobe a year to catch up. This really hurts my workflow and leaves me with a poor opinion of Adobe.

    1 vote
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    0 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
  11. Keyboard bold shortcut uses wrong font weight

    When I press Cmd+B to unbold Helvetica, it makes it UltraLight instead of regular. How weird! The old CS6 InDesign seemed to know what non-bold was better than the new font selector. Please take its information and make the new tool smarter. Thx

    1 vote
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    0 comments  ·  Text/Story/Table  ·  Flag idea as inappropriate…  ·  Admin →
  12. space

    I use a personal shortcut for "insert 1/8 quarter space" since many, many years. Doesn't work since InDesign CC 2018 (but is designed in shortcuts-list): NOTHING happens while pressing my definied keys.

    ===============

    Habe 2004 aus dem Standardbefehl Wahl-Umschalt-Befehl-M (Leeraum 1/8 Geviert einfügen) Alt-Umschalt-Befehl-Space gemacht (M ist ein Buchstabe, kein Leeraum…). Hat tadellos funktioniert.

    Befehl funktioniert NICHT MEHR bei InDesign CC 2018 - obwohl hinterlegt erfolgt keine Reaktion bei Tastaturnutzen; Befehl muss immer über "Leerraum einfügen" gemacht werden.
    Auch alle anderen selbstkreierten Tastaturbefehle mit Space funktionieren NICHT.

    1 vote
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    0 comments  ·  Text/Story/Table  ·  Flag idea as inappropriate…  ·  Admin →
  13. book sync object-format does not work as it should

    InDesign CC 2018 (13.1)
    MacOSX 10.12.6

    Hello

    We often use the InDesign book functionality for very large and complex documents. In these documents we use also a nested/grouped object for images containing a frame for image caption and a frame for the image. Where the caption frame does not have a contour, the frame for the image has a contour. For every frame we have created an appropriate named object format. As long we use this nested/grouped objects in a single document, the appropriate object formats work as espected. When we use a clone of this "master" document for further…

    2 votes
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    2 comments  ·  Book/TOC  ·  Flag idea as inappropriate…  ·  Admin →
  14. Publish Online download PDF kills buttons/interactivity

    Steps to reproduce: post a Publish Online document, then click to download a PDF.

    Expected result: all buttons and interactivity would remain.
    Actual result: all buttons disappear and all interactivity is lost. Occurs in both Chrome and Safari, on desktop and handhelds.
    Using ID 13.1 on Mac High Sierra.

    4 votes
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    1 comment  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →
  15. Running Header Variable (First in Page)

    Missing TextVariable values (First on Page) in Running Heads

    Adobe Indesign 13.1 version.
    MacOs 10.13.4

    1 vote
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    1 comment  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  16. Indesign crashes when I export 2 PDF files in a row.

    I always create two PDF files for clients. One with spreads and one with single pages. But every time I try to export the second PDF (no matter which I do first) the app crashes.

    This happens every single time, even if I wait until the first PDF is long finished.

    2 votes
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    2 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    We seek your support in our continual effort to improve InDesign.


    Adobe InDesign Team

  17. Bug no longer able to import .emf files after update 13.0.1.

    After the update all the .emf files I had imported into my layout were gone (showed a grey box with cross). I also could not import any of the old emf files into any documents.

    I re-installed the older version and everything worked well again. So must be a bug in the latest update.

    1 vote
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    1 comment  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  18. Through the single page PDF created from facing the text is displayed

    Through the PDF size under specified conditions, will display the text. Print out also confirmed.
    Please see the link below.
    https://forums.adobe.com/thread/2483538

    Translations by Microsoft® Translator

    10 votes
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    1 comment  ·  PDF Export  ·  Flag idea as inappropriate…  ·  Admin →
  19. cannot copy/paste endnotes into new doc

    We cannot copy endnotes from one Indesign file to another without losing the numbers and getting [?] instead. Also, the endnotes insist on being on a new page; we cannot bring them up to be under the text

    1 vote
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    0 comments  ·  Text/Story/Table  ·  Flag idea as inappropriate…  ·  Admin →
  20. Drag-duplicating an object with Alt key pressed does not duplicate, if moving on a separate page

    If I try to duplicate an object to another page, across the pasteboard border, by holding the Alt key and dragging with mouse, the object only moves there. If I want to duplicate an object to another page, I have to first duplicate it on the same page and then move it to another page.

    However, as that is unintuitive, I still constantly try to duplicate an object across the page border, leading me to undo back after I find out the object didn't actually duplicate, but instead I have moved the original object (and oftentimes edited it a lot…

    21 votes
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    40 comments  ·  UI  ·  Flag idea as inappropriate…  ·  Admin →

    Hello All,
    Thank you for reporting the issue to us.
    We have fixed the issue in the latest version of InDesign, Id 15.0

    Please upgrade your InDesign application to the latest version to try out the fix.

    If you face any problems with the new update, do let us know in the comments.

    You may also follow the below given link for the list of all fixed issues in Id 15.0
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

    -InDesign Team

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