Adobe InDesign: Bugs

When filing a new bug, please provide:

  1. Version of Adobe InDesign, InCopy or InDesign Server
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. Test file, screenshot, video or GIF capturing the issue (optional)
If you are facing a crash in InDesign, please submit the crash report as well. How to Submit Crash Report
Join the InDesign Prerelease Program to try out the new features and the bug fixes that are available in beta builds.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. Character missing in Adobe Devanagari font

    Please review the attachment.

    I am unable to locate or reproduce the character after the = using the Adobe Devanagari script. Need it urgently as I am working on a book.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Need more info  ·  3 comments  ·  Text/Story/Table  ·  Flag idea as inappropriate…  ·  Admin →
  2. InDesign Crashes when Scrolling the document

    My file continually crashes whenever I attempt to scroll down on the document.

    5 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    6 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →

    We’ve fixed the issue with InDesign’s latest Mar’18 update.
    Please download the latest InDesign version (InDesign CC 13.1) for the fix.

    List of crashes and other issues that have been fixed with the update can be found at the below provided link:
    https://helpx.adobe.com/indesign/release-note/indesign-cc-march-2018-13-1-release-notes.html

    If you are unable to see the update yet, go to Creative Cloud application, click on the context menu on the top right and click on Check for App Updates.

    Thanks,
    InDesign Team

  3. repeatedly opening a template in a loop eventually crashes at app.open

    Repeatedly opening and closing a template via extendscript code (for means of batch production) causes InDesign to crash at and only at app.open(PATH).

    attached file is a bare bones jsx that opens/closes the accompanying blank template either 100000 times or until it crashes (which it has done within an hour each time I have run it)

    Seems to crash anywhere from 40 to 1500 iterations in.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    3 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →

    We have released an update for InDesign CC2019 (v 14.0.1) which contains some stability fixes. If you are not already on 14.0.1 (build 209), then we recommend you to update to latest version.

    If you still face this issue even after updating, please submit the crash report to us.
    (Guidelines to submit crash are available at https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    Also, please send the following information to santalwa@adobe.com :

    • Reproducible Steps – What were you doing when InDesign crashed?
    • Error snapshot or video recording of the issue.
    • Is the issue related to a specific document(s)/asset(s)? If yes, can you please share the document(s)/asset(s) with us?
    • Does trashing InDesign Preferences and Cache help resolve the issue? Please take a backup of the same before trashing them.

    Adobe InDesign team

  4. Locked objects get selected

    Not sure why adobe changed the lock of an item. It used to work perfect to lock my background objects. Now, it I have background objects; they still get selected even if they are locked; it's such a huge inconvenience and waste of time to sort selected objects. Please fix or put back the lock object.

    4 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    3 comments  ·  Graphics/Images/Assets  ·  Flag idea as inappropriate…  ·  Admin →
  5. Command + option + drag no longer copies text box

    Have used this feature for 20 years and now the double arrow indicating that a box is being copied shows up, but the text box is not actually copied--the box just moves.

    5 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  UI  ·  Flag idea as inappropriate…  ·  Admin →

    This is working as it should – that is, duplicating the selected object.

    Please update to the latest available version of InDesign (13.1) via Creative Cloud application. Before launching InDesign, delete the Application Preferences and Caches to ensure that any corrupt preferences are not causing this issue to happen.

    Please let us know if you still experience this issue.

    Thanks,
    Adobe InDesign team

  6. InDesign performance issue: Text disappears while editing

    When editing a text box, the text disappears.
    I have to switch the display mode (Overview > Normal or Normal > Overview) to make the text appear again.

    This bug occurs frequently (10~20 times a day) but I did not identify what is the trigger.

    Version 2017.1
    Build 12.1.0.56 x64
    Windows 10 x64

    23 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    31 comments  ·  Text/Story/Table  ·  Flag idea as inappropriate…  ·  Admin →

    Hello All,

    Thank you for reporting the issue. Our investigation revealed that the problem manifests in multiple use cases.
    We have fixed the issue in some of the use cases and are currently working on the remaining ones.
    Please update your InDesign to the latest version, id 14.0.3 to try out the fix.

    We shall update here once we have addressed all the remaining use case

    We appreciate your cooperation.

    -InDesign Team

  7. create new document dialog

    When I clicked create new documents button the new dialog not shown and no templates available like photoshop or illustrator and only show the old new document dialog and when I checked my preferences I could not find Use legacy option check box at all in General Tab

    3 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  UI  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,
    Are you on Japanese or MENA feature set of InDesign?
    Japanese feature set – Japanese, Korean, Chinese (zh_CN and zh_TW)
    MENA feature set – Arabic, Hebrew, French (Morocco)

    Currently we have the new “Create new document” dialog only for the Roman feature set.
    We have however have working to get the new “Create new document” for Japanese and MENA feature sets as well with the upcoming CC 2018.0 release.
    You can test and try the new “Create new document” for MENA feature set in the Beta build posted on the InDesign Pre-Release program. Follow the below link for joining InDesign Pre-Release program and getting access to the Beta build of InDesign.

    https://www.adobeprerelease.com/beta/C6DFA254-C40C-4EEB-8F6D-F4AEDA2E6171/participate/F2ECD64C-FC6A-411F-B75E-B662ADCDDEA8

    If it is otherwise, please let us know.

    -Aman

  8. Glyphs panel scroll doesn't work in CC2017

    Fix scroll feature in Glyphs panel; it worked in CC 2015. Broken in CC2017 on both Mac and Windows.

    9 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    5 comments  ·  UI  ·  Flag idea as inappropriate…  ·  Admin →
  9. grey box under workspace tab

    I have a grey dialog box that appears under the workspace selection tab, and Im not sure how to make it go away. There is now dialogue in the box ever. Thanks everyone!

    5 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    CLOSED  ·  4 comments  ·  UI  ·  Flag idea as inappropriate…  ·  Admin →
  10. adobe 2017 exporting pdfs are terrible in any colour profile. Printing and rgb pdf is fine.

    no ideas - need help! Indeign is useless to me without being able to make good pdfs in both cmyk and rgb

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  PDF Export  ·  Flag idea as inappropriate…  ·  Admin →
  11. InDesign is very slow

    The latest version is virtually unusable. If I select an image or text box on a layout I get a spinning wheel for 10 - 15 seconds. If I try to move something - spinning wheel 10-15 seconds. Try to save a document - spinning wheel 10-15 seconds. Previous versions did not behave this way on this same computer. No other applications behave this way.

    My Mac is a late 2012 model, 32Gb RAM, 2 SSD drives; one for the OS / Applications and one for the customer files. GeForce video card (came with the computer with 1Gb RAM.

    I…

    68 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    52 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →

    Hello All,

    Thank you for your patience all this while.
    We had launched our investigation into the matter to get to the root cause of the problem. As the part of our investigation, we had reached out to many of you personally over email.
    We have concluded our investigation and have come up with few findings.

    1. For many of the users the issue got fixed after updating InDesign to a newer version.
    2. For some, the issue got resolved after disabling a third-party application such as Suitecase fusion etc.
    3. For few, the issue was intermittent and is no longer reproducible.
    4. For majority of the users, the underlying cause of the performance issue was identified to be related to span columns, cross-references, third party plugin etc.

    We have created separated threads for these issues and we are now working towards resolving them.

    However, over the time this thread…

  12. Missing color in PDF from InDesign

    I have an InDesign file with a placed PSD file in it, which contains two spot colors. When I save the file as a PDF out of InDesign, only one of the two spot channels is visible.

    I'm running the latest versions of InDesign, Photoshop, and Acrobat. To reproduce, open the attached InDesign file and save as a PDF. The resulting PDF should show a yellow and blue spot, but only the blue is visible. (The PDF generated during packaging also exhibits the problem.)

    2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    4 comments  ·  PDF Export  ·  Flag idea as inappropriate…  ·  Admin →
  13. Personalization of the Fontsize is not working in the Main Menu

    I have issues with glasses and therefore set the fontsize of menus etc higher, however in the main menu Indesign is just ignoring me, while in the sub menu it works fine. Plus in the formats and other tool boxes it isn'T working either. Please fix, it makes working with this program harder than it should be.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  UI  ·  Flag idea as inappropriate…  ·  Admin →
  14. 1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Graphics/Images/Assets  ·  Flag idea as inappropriate…  ·  Admin →
  15. import options are collapsed (CC2017)

    when importing a file, the import options are collapsed, so you always have to check if the "import options" are marked. can reproduce. should be uncollapsed like the versions before.

    4 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  UI  ·  Flag idea as inappropriate…  ·  Admin →
  16. Missing menu

    I'm trying to insert a text variable (last page number) in my document but the menu doesn't appear.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Need more info  ·  1 comment  ·  Text/Story/Table  ·  Flag idea as inappropriate…  ·  Admin →
  17. Exported JPG and PNG are not recognised when trying to Insert Image in Word 2011

    Indesign 12.1.0.56 on macOS Sierra 10.12.5. Exporting as jpg or png files are not recognised when I go to insert them into Word 2011 on Mac.
    However, files are recognised when:
    - exported from Indesign 12.1.0.56 x64 on PC and inserted into Word 2011 on Mac
    - exported from Mac and inserted into Word 2010 on PC
    - I had no problems when using indesign 2015 on Mac and inserting into Word 2011 on Mac.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  PNG/JPEG/EPS Export  ·  Flag idea as inappropriate…  ·  Admin →
  18. Path ≠ line if you have a round arrow with an arrowhead as part of the path

    If you have a "round" arrow with the arrowhead as part of the path, the path (in my screenshot: blue) is no longer the same as the shown line of the arrow (black).
    This effect does not occur if the arrowhead is added to the path.

    3 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Effects/Transparency  ·  Flag idea as inappropriate…  ·  Admin →
  19. Locked text and image boxes

    Text and image boxes are locked to the page and can't be moved with the mouse, only with the arrow tools

    5 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    4 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
    Need more info  ·  ansjain responded

    Hi all,

    Can you please provide some more information to help in reproducing the issue at our end:
    - InDesign version
    - OS
    - Language
    - If document specific, please share a document with me
    - Starts happening after doing some particular steps, please let me know what all things you were performing before this issue happens

    Appreciate your help in reproducing this issue.

    Thanks
    -Anshul

  20. Change to gap tool made it useless for measurement

    PRior to the latest update I could use the gap tool to hover between items and see in a moment the distance between them. Now the text color is so pale I can barely see it when hovering. Probably not an intentional change.

    4 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →

    We have made improvements to the readability aspect in the Control panel fields when using the Gap Tool in InDesign CC 2018. You will see a marked change as compared to InDesign CC 2017.
    Closing this thread as we are no more hearing from users about this issue.

    Thanks,
    Adobe InDesign team

  • Don't see your idea?

Feedback and Knowledge Base