7414 results found

1. Cannot open file due to deleting hyperlinks in Indesign CC 2018

   I was deleting the list of hyperlinks in my file and it crashed. So I kept saving the file after every hyperlink I had deleted so that I can find out which one was the root problem, but now I cannot even open the file as it just crashes immediately it opens. At this moment in time I have to do the whole job again.

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   9 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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   CLOSED  ·  amaarora responded

   To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

   We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

   We recommend you to upgrade to the latest version of InDesign 2020 (if you’re not already on it). It contains a lot of stability fixes.

   If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
   We seek your support in our continual effort to improve InDesign.

   —
   Adobe InDesign Team

2. Indesign CC 2017 does not accept color management

   Hello!
   I work on Mac with high Sierra 10.13.2 with adobe CC 2015, 2017 and 2018.
   I have been working with Adobe for 25 years and therefore know the subject color management settings & synchronization.
   In Photoshop I have a color set made up of ECI RGB and ISOcoated v2 and other parameters such as rel.fartric with TK, etc.

   Then I synced with the bridge the suite on this set. Photoshop and AI do not accept this set but InDesign does. The error message comes:

   "Some parameters of the color settings file could not be used. The default values ​​are used."

   I have created a new color set from Indesign with eciRGB v2 and ISOctd v2 and get the same problem as prescribed.

   Have already tried everything, even the whole Adobe cc package uninstalled and reinstalled again.
   It did not help. In the 2015er and 2018er version, the indesign color management works flawlessly. Only with the 2017er version hooks it. If you create a new document after restarting the program, it will always be created with sRGB IEC61966-2.1 and Coated Fogra39 (ISO 12647-2: 2004). Only when you go into the color settings, and unchanged with ok confirmed (the settings are all right in there with eci rgb and isocoated) created indesign the new documents with the eci rgb and isocoated v2 profiles. I will despair soon !!!
   There are no umlauts in the name in it. Have also tried several times to reset the profiles and save again. Then the error message always comes as described by clemens. Although it saves the file in the Setting folder, it does so in conjunction with the complete path.

   The file that Indesign stores as a color settings file is as follows:
   / Users / username / Library / Application Support / Adobe / Color / Settings / Test.csf
   (this long line is the filename !!!)

   The file was saved in the Settings directory under:
   / Users / username / Library / Application Support / Adobe / Color / Settings

   As already explained, the correct information under the color setting is in it, but after a restart of the program only active when you call color settings and again confirmed with OK. And only in Indesign 2017!
   If you open a new page right after the restart, ID will include the profiles sRGB IEC61966-2.1 and Coated Fogra39 (ISO 12647-2: 2004).
   When opening existing files, no message box appears on "Deviation from profile or policy".

   I have still tried the folder writing rights repaired or re-adjusted

   In addition, I have the plate still run on the first aid in the hard disk utility.
   Unfortunately, the error still exists.

   What I have to say about this problem is that this error exists in three workplaces.

   I think it's a bug in Indesign.
   Have already discovered 3 or 4 cases on the net, but also with older Indesign versions,
   but all with the same mistake. Unfortunately, there was nowhere a solution for it.

   Hello!
   I work on Mac with high Sierra 10.13.2 with adobe CC 2015, 2017 and 2018.
   I have been working with Adobe for 25 years and therefore know the subject color management settings & synchronization.
   In Photoshop I have a color set made up of ECI RGB and ISOcoated v2 and other parameters such as rel.fartric with TK, etc.

   Then I synced with the bridge the suite on this set. Photoshop and AI do not accept this set but InDesign does. The error message comes:

   "Some parameters of the color settings file could not be used. The default values ​​are… more

   •  

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   4 comments  ·  Colors/Swatches  ·  Delete…  ·  Admin →
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   Need More Info  ·  Abhinav Kaushik responded

   Thank you for reporting the issue. We need some information around the issue which may help us in narrowing down the root cause:

   1. Does it happen with the latest InDesign version 14.0.1 ?
   2. Is it document specific or happens with all the documents?
   3. Does it happen when you switch between Adobe applications in a specific order ?
   4. Please specify your Platform, OS version and InDesign version.

   A short video depicting the issue will be very helpful.

3. Bold

   Upon defining a style with its only attributes set to “Bold”, the “Style Settings” box still reports its attributes as “[None]” (without stating that it’s actually “[None] + Bold]”). The “Basic Characters Format” still states it to be “Bold”.

   I encountered this as a nested-style which relies on a “Bold” style stopped setting its Bold where necessary. The document was a previous-version-created document, and I began a fresh document re-defining all styles. The unreported-Bold attribute behaviour is evident in the newly created v13.1 InDesign document.

   Version: InDesign CC 2018 v13.1 x64

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   0 comments  ·  Styles  ·  Delete…  ·  Admin →
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4. Object Style Size and Frame Fitting bug

   Where is what I did:
   Create an Object style that has the size height and width set (I used 4x3in) AND the Frame Fitting Options set (I tried Fill Frame Proportionally with and without Auto-Fit). Import some photos. I did 4 at once and click-&-dragged them at different sizes. Frame size is correct, but frame fitting is ignored. It has to be applied manually after placement.

   7 votes

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   5 comments  ·  Graphics/Images/Assets  ·  Delete…  ·  Admin →
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   Closed: Fixed  ·  Abhinav Kaushik responded

   The issue has been fixed in InDesign 14.0.1

5. Cannot place this file. No filter found for requested operation

   CC 2018
   Cannot place this file. No filter found for requested operation

   When trying to PLACE an EPS file get the above error. Reinstalled CC 2017 and using the exact same file works. Attached is the EPS file that we used.

   • 

   4 votes

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   14 comments  ·  Graphics/Images/Assets  ·  Delete…  ·  Admin →
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   Closed: Fixed  ·  Abhinav Kaushik responded

   Fix of the issue is now available in InDesign’s latest November’17 update.
   Please upgrade to the latest version InDesign CC 13.0.1 for the fix.

   If you are unable to see the update, go to Creative Cloud application and click on the context menu on the top right and click on Check for App Updates.

   Thanks,
   InDesign Team

6. InDesign crashes while accessing printer setup or printing on Windows

   I've had no issues in writing documents, but printing an existing one crashed InDesign2018. A crash report was automatically generated and sent to you &/ or Apple.

   8 votes

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   11 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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   Closed: Fixed  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

   The fix of the issue is now available in the latest InDesign 2021(v16.0.0.77). We recommend you upgrade to the latest version for the fix.

   If you are unable to see the update, go to the Creative Cloud application and click on the context menu on the top right and click on Check for App Updates.

   —
   Adobe InDesign Team

7. Fullscreen Application Frame Under Menu Bar

   When opening the program, occasionally the top bar of the interface is under the menu bar. Being as that also contains the portion of the interface used for moving the whole window, I must change my System Settings to hide the menu bar to move it back down. This also happens in a couple other CC programs as well.

   3 votes

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   1 comment  ·  Performance/Usability  ·  Delete…  ·  Admin →
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8. Hand Tool/Help Menu Shortcuts Mixed Up

   In their default states, the Hand Tool and Help menu options are bound to H and F1 respectively, but pressing H during normal use of the program consistently uses Help instead of the Hand tool.

   Removing the F1 shortcut from the Help menu fixes this issue. I've experienced it in other areas, and I assume this solution will work for those as well.

   3 votes

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   1 comment  ·  UI/UI Scaling  ·  Delete…  ·  Admin →
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9. Dictionary Hyphenation in Uppercase ignored (German)

   Custom hyphenation settings are ignored for uppercase words in user dictionary (at least in german).

   ---

   Example:
   dictionary entry: "kro~~~nach" (select field "case-sensitive" not set)

   ---

   Expected behaviour:

   Lorem ipsum Kro-
   nach dolor sit amet kro-
   nach

   ---

   Actual behaviour:

   Lorem ipsum Kron-
   ach dolor sit amet kro-
   nach

   ---

   Workaround:

   Enabling "Case-sensitive" and adding lowercase and uppercase version leads to correct hyphenation.

   3 votes

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   Under Review  ·  0 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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10. Table Eyedropper crash

    Running High Sierra 10.13.2

    InDesign version CC2018 13.1

    Crashes when trying to select text within a table with the eyedropper tool, InDesign immediately crashes. This has been a problem for a couple of versions.

    2 votes

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    2 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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    CLOSED  ·  amaarora responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    We seek your support in our continual effort to improve InDesign.

    —
    Adobe InDesign Team

11. INDESIGN KEEPS CRASHING

    I’m working on an IMAC (late 2014) running OS 10.13.4.

    I’m finding that this new version, as well as the one which preceded it, are very slow to process “saving” or “re-saving” files.

    I have a feeling that the newest software is getting quite bloated with code: InDesign seems to get very confused if I work too quickly, ultimately resulting in my FORCE-QUITTING the program. The mouse just freezes and sometimes different tools seem to appear, as well as tooltips. This type of thing has never happened before, just with the NEWEST version.

    I have much worry about files becoming corrupted. Some of my files are very complicated and the prospect of having to re-create anything is daunting.

    It was never this bad!!!!

    I’m working on an IMAC (late 2014) running OS 10.13.4.

    I’m finding that this new version, as well as the one which preceded it, are very slow to process “saving” or “re-saving” files.

    I have a feeling that the newest software is getting quite bloated with code: InDesign seems to get very confused if I work too quickly, ultimately resulting in my FORCE-QUITTING the program. The mouse just freezes and sometimes different tools seem to appear, as well as tooltips. This type of thing has never happened before, just with the NEWEST version.

    I have much worry about files becoming… more

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    2 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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    CLOSED  ·  amaarora responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    We seek your support in our continual effort to improve InDesign.

    —
    Adobe InDesign Team

12. installing new fonts and indesign crashes

    I am very afraid to install any new fonts honestly. Illustration and photoshop work just fine but InDesign crashes constantly because of fonts; it just freezes. would appreciate it if it gets fixed in an update.

    2 votes

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    2 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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    CLOSED  ·  amaarora responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    We seek your support in our continual effort to improve InDesign.

    —
    Adobe InDesign Team

13. Pallette pop-up menus appear on dual monitor

    I'm using InDesign CC (latest version) on a Macbook Pro 15" (OS 10.13.3) together with a Dell 24" monitor. Most of my pallettes (except the very basic ones) are on my Macbook, while I have my workfield on the bigger monitor. What happens is that the pop-up menus of the pallettes i keep on the on the Macscreen appear on the big monitor, for instance all the transparancy-options. Very annoying and time-consuming!
    I tried resetting the prefs, re-installed InDesign, but no effect. Does anybody recognize this and have a fix? Thanks a lot!

    4 votes

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14. Indesign doesn´t load printer configuration

    When I try to print and go to printer preferences, InDesign does not load the preferences saved in the driver for printing modes, paper sizes, etc. It is an Epson SC-P800.

    3 votes

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    1 comment  ·  Print/Packaging  ·  Delete…  ·  Admin →
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15. Undo does not work properly on deleted text, it only deletes one character at a time instead of whole block of text

    I am on a Mac and this is a problem with InDesign 2018.

    If you backspace delete two or more characters from text, undo (Ctrl+Z) only restores one character at a time instead of the whole block that was deleted in that action.

    Undo worked fine in previous versions of InDesign, and it works fine in Word and other apps.

    I have tried deleting InDesign preferences and caches and even reinstalled it with import previous prefereces unchecked, but the problem remains, and I cannot find any solution. Can someone please help?

    Macbook Air now running High Sierra 10.13.2 (but problem was stlll there in previous versions of OSX.

    I am on a Mac and this is a problem with InDesign 2018.

    If you backspace delete two or more characters from text, undo (Ctrl+Z) only restores one character at a time instead of the whole block that was deleted in that action.

    Undo worked fine in previous versions of InDesign, and it works fine in Word and other apps.

    I have tried deleting InDesign preferences and caches and even reinstalled it with import previous prefereces unchecked, but the problem remains, and I cannot find any solution. Can someone please help?

    Macbook Air now running High Sierra 10.13.2 (but problem… more

    5 votes

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    Need More Info  ·  4 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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16. Converting 2018 to 2017

    Most times when trying to open indd 2018 files from indd 2017, it gives the option to convert. Then says unable to convert because I'm not signed in when in fact...I am.

    2 votes

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17. Duplicate Page Sizes

    If I go to add a new page, for some reason all my page sizes are duplicated.

    The secondary one don't do anything and can't be clicked on, the first one works correctly as it should.

    InDesign 13.1 MacOS 10.13.5

    Done all the usual restarts, check for updates etc.

    Any ideas?

    •  

    1 vote

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    1 comment  ·  Document/Pages  ·  Delete…  ·  Admin →
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    Closed: Not Reproducible  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received an email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding: Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you upgrade to the latest version of InDesign 2023(v18.5.0.057) as it is more robust and contains a lot of bug fixes.

    We seek your support in our continual effort to improve InDesign.

    —

    Adobe InDesign Team

18. New defined Character Color in Paragraph Style not visible

    1. Version of Adobe InDesign, InCopy or InDesign Server
       Adobe InDesign CC Version 2017.1 Build 12.1.0.56
       MAC OS X Yosemite 10.10.5

    2. Steps to reproduce the issues
       Create a new Paragraph Style
       Go to Character Color tab
       Create new color with a double click in the black square
       Define some values for C/M/Y/K and click OK

    3. Expected result
       The new color shoud show up at the end of the existing color list

    4. Actual result
       The new Color don’t show up
       After changing to another tab and back the color show up

    5. Test file, screenshot, video or GIF capturing the issue (optional)
       Video (in German) > https://youtu.be/9W9BVGGpMCQ

    1. Version of Adobe InDesign, InCopy or InDesign Server
       Adobe InDesign CC Version 2017.1 Build 12.1.0.56
       MAC OS X Yosemite 10.10.5

    2. Steps to reproduce the issues
       Create a new Paragraph Style
       Go to Character Color tab
       Create new color with a double click in the black square
       Define some values for C/M/Y/K and click OK

    3. Expected result
       The new color shoud show up at the end of the existing color list

    4. Actual result
       The new Color don’t show up
       After changing to another tab and back the color show up

    5. Test file, screenshot, video or GIF capturing the issue (optional)
       Video… more

    •  

    •  

    •  

    •  

    •  

    19 votes

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    5 comments  ·  Styles  ·  Delete…  ·  Admin →
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    Closed: Fixed  ·  Abhinav Kaushik responded

    The fix for this issue is now available in the latest update 14.0.2 of InDesign 2019.
    If you are unable to see the update notification yet, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.
    Once the update button is shown against InDesign, click on the button to update to Id 14.0.2.

    If you face any problems with the new update, do let us know in the comments.
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

19. InDesign CC 2018 UK dictionary is wrong

    The UK dictionary in InDesign CC 2018 is wrong. It is recognizing both American and British spellings of certain words as correct. The biggest issues I've found so far are "iz" versus "is" spellings (e.g. capitalize/capitalise) and words that need an extra "e" (e.g. ageing). I have all text boxes in my document set to UK English, and spellcheck is finding certain misspellings (e.g. "or" versus "our"), but not others.

    This is a major problem for those of us who regularly have to "translate" text from American English to UK English. Is there a way to import a better UK dictionary?

    The UK dictionary in InDesign CC 2018 is wrong. It is recognizing both American and British spellings of certain words as correct. The biggest issues I've found so far are "iz" versus "is" spellings (e.g. capitalize/capitalise) and words that need an extra "e" (e.g. ageing). I have all text boxes in my document set to UK English, and spellcheck is finding certain misspellings (e.g. "or" versus "our"), but not others.

    This is a major problem for those of us who regularly have to "translate" text from American English to UK English. Is there a way to import a better UK… more

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    3 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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20. .Indd files look like their opening, but they and the controls are not displaying in Indd. Just missing.

    .Indd files look like their opening, the application seems to think it's open, but they and the controls are not displaying in Indd. It's just missing. It happens with any Indd file. No error. It just wont' open, but you can see the temporary file in the folder showing it's open, and it asks me if I want to save it when I go to quit. I just reinitialized my computer last weekend and reinstalled CC.

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    2 comments  ·  UI/UI Scaling  ·  Delete…  ·  Admin →
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