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Adobe InDesign: Bugs

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  1. Version of Adobe InDesign, InCopy or InDesign Server
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. Test file, screenshot, video or GIF capturing the issue (optional)
If you are facing a crash in InDesign, please submit the crash report as well. How to Submit Crash Report
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6760 results found

  1. Custom PDF presets erased after update to CC 2018

    I have several saved PDF presets for different clients. All of them had been deleted after upgrading from CC 2017 to 2018. I first thought they were simply not migrated over, but after opening InDesign CC 2017 I noticed they were gone there also! Only the default presets (High-Quality Print, etc.) were showing up in the drop-down menu. I had to go into my TimeMachine update to restore the files.

    3 votes

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    4 comments  ·  PDF Export  ·  Admin →
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    Need More Info  ·  Anasuiya Gupta responded

    Hi Annika

    Could you please go to the following location on your system, and check whether your presets are present on your machine or not:
    /Library/Application Support/Adobe/Adobe PDF/Settings

    Also, is there any other Adobe application that is installed on your system, like Illustrator? If yes, could you please check if your presets are shown in those applications or not.

    Regards
    Anasuiya Gupta

  2. save as dialogue

    Summary: Save button disabled when dragging a folder from finder into the Save dialogue for file that has not been previously saved (new files or converted documents.)

    1. InDesign Version 13.0.1 - macOS
    2. To reproduce error: Create a new file (this is required), choose Save As, drag a folder from the finder into the Save As dialogue, press "Save"
    3. Expected result: Save action to take place
    4. Actual result: Save button has no effect (browsing to a new folder will re-enable the Save button)
    1 vote

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    0 comments  ·  UI/UI Scaling  ·  Admin →
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  3. Random De-selection

    I've found this to be an issue ever since I first started using indesign 3 years ago. Sometimes when shift selecting objects, other random objects that you have already selected will unselect themselves. For example, I am selecting 4 random objects on my spread, I select 1, then 2, then 3, then 4, and object 2 unselects itself when I selected object 4

    1 vote

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    1 comment  ·  Others  ·  Admin →
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  4. Opening file in Adobe InDesign CC 2018 prevents same file from opening in InCopy CC 2018

    InCopy CC 2018 users get kicked out of file if file is opened in InDesign CC 2018. InCopy CC 2018 cannot open files create in InDesign CC 2018. See attachment.

    10 votes

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    6 comments  ·  Performance/Usability  ·  Admin →
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  5. InDesign 2018 still crashing when updating in links panel after 13.0.1 update

    InDesign 2018 still crashing when updating in links panel after 13.0.1 update. Running Mac OS High Sierra. It's one thing after another since updating to 2018.

    3 votes

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    2 comments  ·  Crash/Freeze/Hang  ·  Admin →
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  6. preview button disappear

    Sometimes the clic button preview disappear.

    1 vote

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    0 comments  ·  Performance/Usability  ·  Admin →
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  7. Can not start InDesign CC 2018

    I can not start the InDesign CC 2018 after the update from CC 2017. The program did not start. Nothing happened. Need I some special rights, now? What could be the reason?

    2 votes

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    6 comments  ·  Others  ·  Admin →
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    Closed: Fixed  ·  Abhinav Kaushik responded

    Hello All,

    We have fixed a number of crashes with InDesign’s latest Nov’17 update.
    Please download the latest InDesign version (InDesign CC 13.0.1) for the fix.

    List of crashes and other issues that have been fixed with the update can be found at the below provided link:
    https://helpx.adobe.com/indesign/release-note/indesign-cc-13-0-1.html

    If you are unable to see the update yet, go to Creative Cloud application, click on the context menu on the top right and click on Check for App Updates.

  8. Test

    Test

    1 vote

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    0 comments  ·  Others  ·  Admin →
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  9. Weird display bug in bookmark panel

    1. Latest Indesign on Windows 10 (1709)
    2. Open document, open bookmark panel
    3. Show all bookmarks correctly
    4. Bookmarks are randomly cut in the middle of letters
    5. Screenshot attached.

    Info: the INDD file was made in ID CS6 and now opened in ID CC, then saved. TOC and bookmarks have been recreated after this, but the problem remains. The weird thing is, this suddenly happened today. I've been using CC since 11-30-17 and before today it was OK.

    1 vote

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    1 comment  ·  Others  ·  Admin →
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  10. Microsoft word

    bug in program InDesign CC 2018 (?)

    Can not import Microsoft Word file in CC 2018 (system Windows 10 Version 1703)

    send a screenshot in Czech language

    translate screenshot: This file can not be placed. No filter was found for the requested operation

    1 vote

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    Need More Info  ·  2 comments  ·  Others  ·  Admin →
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  11. Unable to edit style sheets in 2018 without creating a new style.

    Unable to edit style sheets in 2018 .

    1 vote

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    0 comments  ·  Styles  ·  Admin →
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  12. foot note

    Version 13.0.1
    Introduce Foot Note
    Expected result: consecutive numbers for foot notes
    Actual result: non consecutive numbers for foot notes

    Attached files: until pag 34 everything works oks. Then when I add a new foot note reestarts numbering as Note 1

    1 vote

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    0 comments  ·  Text/Story/Table  ·  Admin →
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  13. file name variable shows extension when placed in another document

    This is specific use that may not apply to most users, but it did work in previous versions. In Indesign 13.0.1, create a file that uses the file name text variable and then place this document into another document. The text variable should show the name of the file minus the file extension, and it shows correctly in the first file. But when you place the ID file into another file, the extension shows. This worked in previous versions of ID and caught me by surprise when it didn't work in the latest version, forcing me to use the additional…

    1 vote

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    2 comments  ·  Others  ·  Admin →
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    Closed: Fixed  ·  Abhinav Kaushik responded

    Hello All,

    Issue has been fixed in InDesign’s latest update, Id 13.1
    Please update your InDesign for the resolution of the problem.

    Thanks,
    Abhinav Kaushik

  14. InDesign 2018 and High Sierra cannot export correct looking pdf

    pdf will export but it exports a previously saved file. I even tried saving as a new doc and still it exports to the older art.

    1 vote

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    0 comments  ·  PDF Export  ·  Admin →
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    Need More Info  ·  Anasuiya Gupta responded

    Hi

    Please provide the following information:
    1. What version of InDesign CC (2018) are you using? Is it 13.0 or 13.0.1? You can verify this in the About box.
    2. What do you mean by “it still exports to the older art”? Do the linked files used older linked graphics or the file itself is exporting to an older version of the file?
    3. Is it specific to a particular file or is happening constantly with all the files?

    Also, please share the file with which you are seeing the issue, as a package with all links and fonts, at anasgupt@adobe.com

    Regards
    Anasuiya Gupta

  15. For some reason my design in indesign is not fully visible when i am working on it, even when i select fast display or high quality display

    it is so annoying to be working on my design and not to be able to see all of my work on my screen as so much of it is blank, and is only visible when i export it as a jpeg. THis is so unprofessional and inconsistent when trying to design that i can clearly see all of my work as i edit and improve it. Can you please investigate and improve the software so my work is visible as i continue to edit. Also have the screen is in grey and the other half in white like a…

    1 vote

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    0 comments  ·  Graphics/Images/Assets  ·  Admin →
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  16. Find Missing Pathfinder

    Please restore now Missing Pathfinder in CC 2018
    I teach InDesign and the practicality of Pathfinders in InDesign.
    Now it’s gone missing, no explanation !!
    Disappointed and worried. What is your point ?

    1 vote

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    0 comments  ·  Graphics/Images/Assets  ·  Admin →
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  17. Errorcode 2 too now.. (in Addition to Errorcode 4).. Database // Writing Rights...

    After having troubles with errorcode 4 since CC17 and High Sierra, now Errorcode 2 enters the stage :(.

    First Symptoms: If you are working on a document and you have to re-save it under different names, e.g. you are working with a kind of template and have to import assets and save the INDD files... you always stay in the folder of the file after using "save as" ... but in this case the Indesign points to something like "documents" or another default folder after clicking "save as".

    After that i am not able to save the files or load…

    2 votes

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    0 comments  ·  Document/Pages  ·  Admin →
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  18. Print Settings do not apply the first time

    OS Name Microsoft Windows 10 Pro
    Version 10.0.14393 Build 14393
    Processor Intel(R) Core(TM) i7-6700K CPU @ 4.00GHz, 4008 Mhz, 4 Core(s), 8 Logical Processor(s)
    Installed Physical Memory (RAM) 32.0 GB

    Indesign 13.0.1

    Choose File/Print
    Select Paper Size: Defined by Driver
    Click the Setup button
    Click the Preferences button in the Print window
    Change the paper size using your print driver
    Click OK
    Click Print in the Print window

    Now the print area will be mis-aligned, and centering will not work correctly

    Workaround:
    Open the driver interface again, then close it. Paper settings will be correct.

    Tested on drivers:
    Canon ipf…

    1 vote

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    1 comment  ·  Print/Packaging  ·  Admin →
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  19. Shortcuts do not work when Indesign document is opened from Bridge. If same document is opened from Indesign (File/Open) - shortcuts are wor

    1 vote

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    0 comments  ·  UI/UI Scaling  ·  Admin →
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  20. Grids will not come on Adobe InDesign CC 2018 (13.0.1)

    1 vote

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    Resolved For User  ·  1 comment  ·  Performance/Usability  ·  Admin →
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