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Adobe InDesign: Bugs

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  1. Version of Adobe InDesign, InCopy or InDesign Server
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. Test file, screenshot, video or GIF capturing the issue (optional)
If you are facing a crash in InDesign, please submit the crash report as well. How to Submit Crash Report
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7101 results found

  1. InDesign fails to launch due to "Error: 0xc000012f"

    For the last week or so, I have not been able to open InDesign. It seems it is the only Adobe programme causing me problems.
    I've tried uninstalling and installing InDesign - nothing happens. I've sent a few bug reports, but haven't received any answer to how I get the programme to work.

    2 votes

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    0 comments  ·  Others  ·  Admin →
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  2. 2 votes

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    0 comments  ·  Book/TOC  ·  Admin →
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  3. Highlight/Colorize menu commands : changes retained temporarily , then disappear

    Using the Edit > Menu Command to highlight/colorize frequently used commands. After spending a good deal of time setting this up, the menus only remain highlighted for a few minutes before the all highlighting disappears. Have repeated this exercise a few times, trashed preferences, always the same result.

    1 vote

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    0 comments  ·  UI/UI Scaling  ·  Admin →
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  4. Zoom

    macOS High Sierra
    Adobe InDesign CC 2017

    In an open document, press Command + Space to activate the

    Temporarily Select Zoom In Tool

    Does not Temporarily Select Zoom In Tool

    I have disabled the Spotlight keyboard shortcuts as well as the Siri shortcut, and I am still unable to use this feature. Was it removed? Am I able to make it work again, somehow?

    3 votes

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  5. Object Display Performance

    With an object selected, selecting Object/Display Peroformance/ no matter what setting, nothing happens since the 2018 update. It only works if I use the option in the view menu for the entire document or go to preferences and change the default for Typical to high

    1 vote

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  6. Tagged artifacts are not propery exported to PDF

    1. CC 2017.1
    2. Create an InDesign Document with correct tagging, articles, etc. Spend hours because there is no simple way doing this without expensive plugins. Our small monthly payment is used to include more important functions like Stock-Photos. Export PDF, correct some minor errors and check it with PAC. You´ll get many Content errors, because artifacts are not properly tagged. Try to solve it in Acrobat with the tags/order/...-panel. Spend more hours with vanishing objects and many other amusing bugs. Find the Preflight-Tool to tag all objects at once.
    3. Correct tagging while generating the PDF.
    4. Lost my mind ... Please overhaul…
    4 votes

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    0 comments  ·  PDF Export  ·  Admin →
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  7. Balance Ragged Lines and Nested Line Styles

    1. All Versions of Adobe InDesign up to CC 2018. macOS.
    2. A paragraph is formated with "Balance Ragged Lines" and single lines are formated with "Nested Line Styles"
    3. The lines shoud be formated as they are actual wrapped.
    4. The words are formated, as they would built lines, if balance ragged lines were not enabled.
    5. In the screenshot the second line is colored by a nested line style. The first word in the second line remains black, because it is wrapped around by balance ragged lines.
    3 votes

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  8. Cell Style override crash

    Crashes when applying and overriding a cell style to a table that has previous overrides. Tried it multiple times on multiple files, all with the same crash result.

    3 votes

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    CLOSED  ·  amaarora responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    We seek your support in our continual effort to improve InDesign.


    Adobe InDesign Team

  9. Failed to connect to Acrobat DDE server

    1. Latest Indesign with latest Acrobat running on Windows 10 (1709)
    2. When exporting a PDF with activated option "Open PDF after export" and with Acrobat being already open with a document (but only in display mode and no dialogue window open), it would sometimes not open the PDF in Acrobat, but after a while show an error popup saying it failed to connect to Acrobat DDE server. I never had this in former versions of Indesign and Acrobat.
    1 vote

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    1 comment  ·  PDF Export  ·  Admin →
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  10. When I move a picture in 12 page publication, it crashes. over and over again.

    I have a 12 page newspaper with lots of picture. Now when I move one picture, the program crashes. Every time.

    1 vote

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    CLOSED  ·  amaarora responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    We seek your support in our continual effort to improve InDesign.


    Adobe InDesign Team

  11. InDesign CS6 will not open as of 12/13/17 for MAC 10.12.6, is there an update somewhere? maybe thats the problem. please help!

    InDesign CS6 will not open as of 12/13/17 for MAC 10.12.6, is there an update somewhere? maybe thats the problem. please help!

    1 vote

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    1 comment  ·  Others  ·  Admin →
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  12. eyedropper tool doesn't work any more and scrollbar disappears in color panel

    Since i update MacOS Sierra (10.12.6 version), when i try to copy a text style with the eyedropper tool, it doesn't work. Instead to copy the right style, the text becomes always white.
    Other problem: in the color palette, there is no more the scroll bar: haw can i see the colours continue below the end of the window??
    And also the indicator of the color type (rgb, cmyk, pantone...) doesn't appear next to the single color.
    Other problem: sometimes when i open in design, it doesn't show the palettes. I have to restart several times. I verified the same…

    4 votes

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    0 comments  ·  Styles  ·  Admin →
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  13. Hidden content in pdf export

    Adobe InDesign CC 2017. While exporting the file into a PDF. In the PDF while searching for a word I found some sort of ghost fields (picture ghostfields.png). Then I found out that the problem is caused by graphics that we use internally. There are mostly more than just one graphic in one Illustrator file (picture illustratorfile.png). It is saved as an ai, not eps. InDesign exports the parts of those graphics that are actually not visible in InDesign (picture error2.png). I could not find out why, or how to solve it. And because of those ghost field you can…

    2 votes

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    3 comments  ·  PDF Export  ·  Admin →
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  14. beachballs

    Beach balls, beach balls and beach balls and wait for the next move in indesign. We do not find a solution to this problem on the Internet. Can Adobe solve this?

    5 votes

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    CLOSED  ·  amaarora responded

    Hello All,

    Thank you for your patience all this while.
    We had launched our investigation into the matter to get to the root cause of the problem. As the part of our investigation, we had reached out to many of you personally over email.
    We have concluded our investigation and have come up with few findings.

    1. For many of the users the issue got fixed after updating InDesign to a newer version.
    2. For some, the issue got resolved after disabling a third-party application such as Suitecase fusion etc.
    3. For few, the issue was intermittent and is no longer reproducible.
    4. For majority of the users, the underlying cause of the performance issue was identified to be related to span columns, cross-references, third party plugin etc.

    We have created separated threads for these issues and we are now working towards resolving them.

    However, over the time this thread…

  15. 6 letter word is split at end of line without a hyphenation being added

    Hyphenation of the style is set for 3 letters before, 3 letters after. Correct for the language would be a hyphenation after two letters in this case. Indesign cannot break the word as it wants, INSTEAD it still breaks the word, but inserts no hyphenation. This appears to be a bug. I am attaching a screen shot as well as a package file. The problem is highlighted in yellow on page 26 of the book.

    Indesign: 13.0.1
    Mac: 10.12.6

    2 votes

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  16. Will not apply master other than "Master A"

    InDesign 13.0
    Letter size document. When applying a new master to a single or a larger selection of pages or spread, it automatically goes back to "Master A".

    1 vote

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    We have released an update for InDesign CC2019 (v 14.0.1) which contains fixes for some key issues. If you are not already on 14.0.1 (build 209), then we recommend you to update to latest version.

    If you still face this issue even after updating, please send the following information to santalwa@adobe.com :

    Reproducible Steps –
    • What were you doing when the issue was observed in InDesign?
    • Error snapshot or video recording of the issue.
    • Is the issue related to a specific document(s)/asset(s)? If yes, can you please share the document(s)/asset(s) with us? Please package the entire document(To package the document, Go to File → Package)

    Adobe InDesign team

  17. Digits after spaces appear out of order

    1. InDesign CC 2017.1
      I had previously used Arabic support, and this may be contributing to the problem, even after changing Preferences back to "English (North America)" the problem persists.

    2. Create text box. Type any digit, then a space, then any digit.

    3. Digits should appear left to right.

    4. The digit after the space jumps to the left of the first digit and includes a space after. Cursoring with arrow keys through the type makes the cursor position jump around, so the misplaced digit is still reading as after sequentially, but is now to the left of the previous digits (really screwy!).

    0 votes

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  18. create new document dialog

    When I clicked create new documents button the new dialog not shown and no templates available like photoshop or illustrator and only show the old new document dialog and when I checked my preferences I could not find Use legacy option check box at all in General Tab

    5 votes

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    Need More Info  ·  amaarora responded

    Hi,
    Are you on Japanese or MENA feature set of InDesign?
    Japanese feature set – Japanese, Korean, Chinese (zh_CN and zh_TW)
    MENA feature set – Arabic, Hebrew, French (Morocco)

    Currently we have the new “Create new document” dialog only for the Roman feature set.
    We have however have working to get the new “Create new document” for Japanese and MENA feature sets as well with the upcoming CC 2018.0 release.
    You can test and try the new “Create new document” for MENA feature set in the Beta build posted on the InDesign Pre-Release program. Follow the below link for joining InDesign Pre-Release program and getting access to the Beta build of InDesign.

    https://www.adobeprerelease.com/beta/C6DFA254-C40C-4EEB-8F6D-F4AEDA2E6171/participate/F2ECD64C-FC6A-411F-B75E-B662ADCDDEA8

    If it is otherwise, please let us know.

    -Aman

  19. Welcome screen freezes and does not disappear blocking workspace InDesign CC 2017

    Work space is not visible and welcome screen doesn't disappear

    2 votes

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    Need More Info  ·  2 comments  ·  Others  ·  Admin →
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  20. InDesign freezing when pressing backspace in a text box of more than 500 or 600 words

    This only seems to be a problem when using long text boxes more than a few hundred words. InDesign starts to slow down while I'm typing, but if I then select text or press backspace (mostly the latter) then InDesign freezes for 10 to 15 seconds.

    I've searched the problem, but the only solution I have found is to try closing the info panel, but this seems to be a CS3 fix and doesn't work.

    3 votes

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