6892 results found

1. Indesign CC 2018 Crash

   Issues with the updated Indesign crashing when inserting any text or images. Comes up with Indesign stopped working crash error.

   Major issue as this is part of my job... How do I revert back to the old one whilst this is fixed??

   Thanks

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   22 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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   Closed: Fixed  ·  Abhinav Kaushik responded

   Hello All,

   We have fixed a number of crashes with InDesign’s latest Nov’17 update.
   Please download the latest InDesign version (InDesign CC 13.0.1) for the fix.

   List of crashes and other issues that have been fixed with the update can be found at the below provided link:
   https://helpx.adobe.com/indesign/release-note/indesign-cc-13-0-1.html

   If you are unable to see the update yet, go to Creative Cloud application, click on the context menu on the top right and click on Check for App Updates.

2. InDesign CC UI scaling problem on multiple monitors with different resolutions

   InDesign Version: Adobe InDesign CC 13.1 x64
   Operating System: Windows 10 Pro build 1709.
   Monitors: Portrait orientated Dell U2415 24 inch (1200x1920) with 100% windows scale option and Landscape orientated Dell UP3216Q (3840x2160) with 150% (Recommended) scale.

   Steps to reproduce the issue:
   1. Open InDesign CC on the 32 inch monitor
   2. Move all or some of the panels to the 24 inch monitor

   Expected result:
   Panels in the 24 inch monitor should adapt to the resolution of the monitor the same way Photoshop CC and Illustrator CC does – crisp and nice.

   Actual result:
   Panels don't adapt to monitor's resolution. If UI Scaling in InDesign preferences is turned ON and option scale to higher (or lower) supported scale factor is turned on, panels are slightly blurry. If UI scaling is turned OFF, then panels are way too small. All of this is due to improper scaling.

   Extra notes:
   Please see my thread on forum with image previews –
   https://forums.adobe.com/message/10305558#

   InDesign Version: Adobe InDesign CC 13.1 x64
   Operating System: Windows 10 Pro build 1709.
   Monitors: Portrait orientated Dell U2415 24 inch (1200x1920) with 100% windows scale option and Landscape orientated Dell UP3216Q (3840x2160) with 150% (Recommended) scale.

   Steps to reproduce the issue:
   1. Open InDesign CC on the 32 inch monitor
   2. Move all or some of the panels to the 24 inch monitor

   Expected result:
   Panels in the 24 inch monitor should adapt to the resolution of the monitor the same way Photoshop CC and Illustrator CC does – crisp and nice.

   Actual result:
   Panels don't adapt to monitor's… more

   9 votes

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   2 comments  ·  UI/UI Scaling  ·  Delete…  ·  Admin →
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3. Endnote numbers superscripted overriden after Epub Export

   After importing a document with the non-static text endnotes option, I applied a superscript character style to the endnote numbers and when I export to ePub 3.0 the superscripting disappears. The numbers references in the text are still superscripted as they should be, but the superscripting on the numbers before each endnote at the end of document has been dropped. For some reason Epub Export overrides the applied character style.

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   0 comments  ·  ePub/HTML/Publish Online  ·  Edit…  ·  Delete…  ·  Admin →
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4. Properties panel does not get loaded on startup if part of a current workspace

   I made Properties panel part of my workspace. Saved the new updated workspace under same name (re-written).

   Now when I start InDesign, last workspace gets automatically loaded but the Properties panel does not show up. Have to click in Reset workspace, only then it reappears.

   Recently I added another panel to be part of my workspace (Bookmarks). This panel always shows up automatically upon launching InDesign, but the Properties panel is still missing along will other panels that are attached to it (layers, pdf comments).

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   0 comments  ·  UI/UI Scaling  ·  Edit…  ·  Delete…  ·  Admin →
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5. No window appears when I open the app, not even when opening a previous document. Mac 10.13.2

   No window appears when I open the app, not even when opening a previous document. Running Mac 10.13.2 on MacBook Pro (Retina, Mid 2012. I tried using the 2017 version and no window appears there either! I need to do my work today!!!!

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   9 votes

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   19 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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   Closed: Fixed  ·  Abhinav Kaushik responded

   Update:
   This is regarding the comments where our users are still facing the issue.
   Please note that this particular fix caters to the scenario where the UI of InDesign won’t show up even if the app has been launched successfully.

   In case you are still facing the issue, please create a new thread with the specifics related to the issue.
   We are closing this particular thread for now.
   -———————————————————————————

   Hello All,

   Thank you for reporting the issue to us.
   We have fixed the issue in the latest version of InDesign, Id 14.0.3

   Please upgrade your InDesign application to the latest version to try out the fix.

   If you are unable to see the update yet, go to Creative Cloud desktop application, open the menu (three dots) from the top-right corner and click on ‘Check For App Updates’.

   If you face any problems with the new update, do let us know in the comments.

   You may also follow the below given link for the list of all fixed issues in Id 14.0.3
   https://helpx.adobe.com/indesign/kb/fixed-issues.html

   Update:
   This is regarding the comments where our users are still facing the issue.
   Please note that this particular fix caters to the scenario where the UI of InDesign won’t show up even if the app has been launched successfully.

   In case you are still facing the issue, please create a new thread with the specifics related to the issue.
   We are closing this particular thread for now.
   -———————————————————————————

   Hello All,

   Thank you for reporting the issue to us.
   We have fixed the issue in the latest version of InDesign, Id 14.0.3

   Please upgrade your InDesign application to the latest version to try out the fix.

   If you are unable to see the update yet, go to Creative Cloud desktop application, open the menu (three dots) from the top-right corner and click on ‘Check For App Updates’.

   If you face any problems with the new update, do let us… more

6. Problem with Picture Moving / InDesign 2019/14.01

   With Indesign 14.01 have problems when I move a picture.
   Is there distortion up to 30 sec.
   Document has 120 page. Picture setting is "Normal" preview
   Adobe installs with Surface Book 2
   Here's a link to look closely at: https://adobe.ly/2QlvWkO

   Thank you
   Skender

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7. cut off the text After dash (place from clipboard)

   At text insertion through a clipboard the text after a strange dash is cut off.
   When placing through drag&drop everything is normal.

   Bug dush from Word's XML
   - <w:r w:rsidRPr="00981F9F">
   <w:sym w:font="Symbol" w:char="F02D" />
   /w:r
   - <w:r w:rsidRPr="00981F9F">
   - <w:rPr>
   <w:color w:val="000000" />
   /w:rPr

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   0 comments  ·  Text/Story/Table  ·  Edit…  ·  Delete…  ·  Admin →
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8. export animation

   This animation executes out of order.

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   0 comments  ·  PDF Export  ·  Edit…  ·  Delete…  ·  Admin →
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9. Hyperlinks broken over two lines exports incorrectly to PDF

   Using InDesign CC 13.0.1, I have some urls in a paragraph that are fairly long so have to break over two lines, e.g.

   www.websiteaddress.com/subpage/
   pagename

   When I export to pdf, the link will just link to www.websiteaddress.com/subpage/ and the bit with "pagename" is ignored.

   I found similar problems posted online from a few years back and the workaround was to set your hyperlinks using the hyperlinks palette, not just rely on the pdf to detect the links automatically. I've done this manually to my document, but the problem persists. I can get the full link to work behind the first line of text, but the second line is just plain text with no link.

   I've managed to add a link to the second line manually using Acrobat after creating my PDF, but I feel that this shouldn't be necessary.

   Using InDesign CC 13.0.1, I have some urls in a paragraph that are fairly long so have to break over two lines, e.g.

   www.websiteaddress.com/subpage/
   pagename

   When I export to pdf, the link will just link to www.websiteaddress.com/subpage/ and the bit with "pagename" is ignored.

   I found similar problems posted online from a few years back and the workaround was to set your hyperlinks using the hyperlinks palette, not just rely on the pdf to detect the links automatically. I've done this manually to my document, but the problem persists. I can get the full link to work behind the first… more

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   7 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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10. Cursor (arrow is way to big) and offset/ misses target in dropmenues

    Cursor (arrow is way to big) and offset/ misses target in dropdown-menues

    2 votes

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11. Raleway no longer a font

    Raleway has been a font I've used for a week. I used it this morning and came back after lunch and it's no longer an option.

    Can I please have this font back?

    1 vote

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    0 comments  ·  Text/Story/Table  ·  Edit…  ·  Delete…  ·  Admin →
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12. I can't zoom in.

    I can't zoom in. I'm used to use command and + but that is not default. When I'm trying to use command and = it doesn't work either. Is that

    3 votes

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13. Screen flickering - Screen turns black when moving objects.

    When i drag and drop a Textframe my Screen flickers black for a second - almost every damn time. This happens for me and most of my colleagues and it is horrible to work with.

    I feel like it got worse after installing the latest "Tablehead" fix that fixed the disapearing tableheads.

    Build 12.1.0.56
    OS X El Capitan 10.11.6
    iMac (Retina 4K, 21.5", 2015)
    3,3 GHz Intel Core i7
    16 GB 1867 MHz DDR3
    Intel Iris Pro Graphics 6200 1536 MB

    2nd Monior is a DELL U2414H, 23,5" at 1800p

    This is happening on quite a lot of machines in my Company and also for Persons i know using a 4K Retina iMac. and Really is a pain to work with. - It is NOT visible in a Screenrecording the only option would be to record a Video from my Smartphone if needed...

    Thanks!

    When i drag and drop a Textframe my Screen flickers black for a second - almost every damn time. This happens for me and most of my colleagues and it is horrible to work with.

    I feel like it got worse after installing the latest "Tablehead" fix that fixed the disapearing tableheads.

    Build 12.1.0.56
    OS X El Capitan 10.11.6
    iMac (Retina 4K, 21.5", 2015)
    3,3 GHz Intel Core i7
    16 GB 1867 MHz DDR3
    Intel Iris Pro Graphics 6200 1536 MB

    2nd Monior is a DELL U2414H, 23,5" at 1800p

    This is happening on quite a lot of machines in… more

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    36 votes

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    43 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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    FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    The issue reported is at Apple’s end.
    Hence, Apple is recommending to update macOS to 10.15.x version in order to resolve this issue.

    Please update your macOS to Catalina. If you still face this issue in macOS 10.15 do add your comment in this thread.

    —
    Adobe InDesign team

14. Laggy Swatches panel

    Can't smoothly scroll on swatches panel as seen on video. Everything was perfect before last update.

    I did try to change workspace, closed swatched panel etc. but no luck?

    My system is Mac os Mojave 10.14.1 - iMac18,3
    Indesign version: 14.0

    Has anyone run into this problem?

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    1 vote

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    0 comments  ·  Colors/Swatches  ·  Edit…  ·  Delete…  ·  Admin →
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15. ADOBE INDESIGN AND ILLUSTRATOR COMPATABILITY ISSUE

    In Adobe indesign, if we decreased Horizontal scale in Indesign and saving that template and generate PDF. If we open the same generated PDF in Adobe illustrator font size is decreasing and vertical scale is increasing and horizontal scale showing 100%. I think It's totally mis-matching with indesign and illustrator. Not only this we're facing many issues like this i.e resizing issue for example if label size is "50Wx100H" in indesign, same file showing in illustrator is 50Wx120H and some times more. Please help to fix this issue. It'll be helpful

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    2 votes

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16. eyedropper

    I'm experiencing all sorts of odd behavior in INDD CC v.14.01, particularly when using the eye dropper to copy text attributes.

    Things that happen: text will be given a stroke when the text that I'm copying has no stroke applied; text will go from Align Top to Align Bottom; random colors and sizes applied.

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17. CC2018 IDML files not compatible with CS6

    Clients who have CS6 can't open any IDML files I create/export in CC2018. They receive an error message saying the format is unsupported or a plug-in is missing. IDML files created/exported from an earlier version of CC (2017) work fine.

    8 votes

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    24 comments  ·  IDML Export  ·  Delete…  ·  Admin →
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    Need More Info  ·  amaarora responded

    Please confirm in comments if the issue has been resolved for you with the latest release of InDesign?

    Thanks

18. cannot save again if file is moved whilst file is open - 2019 Indesign CC

    I moved my working folder to another drive as quickly needed space. I accidentally didn't close my file in InDesign before doing this... kept working on the file then went to save it to new location... But it won't let me.
    Says file is missing from original location... put it back (which I tried but didn't work) So I had to export as idml to save it... Never encountered this in previous releases please fix.

    1 vote

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19. Can't Open JPEG file

    Hi there

    I am having trouble opening up .jpeg files from Indesign. It is installed as a part of my Creative Cloud subscription. Please see attached for the error that pops up. Your help will be appreciated.

    Thanks
    G

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    2 votes

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    Resolved For User  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    JPEG files cannot be opened directly in InDesign. They can only be placed.
    Create a new document and from the File menu, select the Place option. Select a JPEG file and click Open.

    Hope this helps.

    Thanks,
    Adobe InDesign team

20. HSB Color Slider Not Working

    The HSB/ CMYK Color slider window hasn't been working for months, every project has this window grayed out and disabled with no options to turn it back on.

    If you want to change your colour you have to use the Color Picker, which in comparison, isn't good.

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    4 votes

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    0 comments  ·  Colors/Swatches  ·  Delete…  ·  Admin →
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