6892 results found

1. Cmd/Ctrl+Backspace and Cmd/Ctrl+Delete bugs

   Hi,

   Cmd/Ctrl+Backspace and Cmd/Ctrl+Delete bugs act erratically in latest InCopy (13.1) on Mac and Windows: contrary to all other apps and InDesign Story Editor, they delete words from seemingly random side of the cursor.

   See https://forums.adobe.com/message/10524905

   Actual result: Cmd+Del often deletes from left hand side, Cmd+Backspace often deletes from right hand side of the cursor.

   Expected result: Cmd/Ctrl+Del always deletes the word to the right of the cursor; Cmd/Ctrl+Backspace always deletes a word from to the left of the cursor.

   Regards
   m.

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   2 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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   Under Review  ·  amaarora responded

   Hi,
   Thanks for reporting the issue.
   We will look into the problem

   -Aman

2. incopy 2019 and indesign 2017

   I have recently upgraded both my INDESIGN AND INCOPY to 2019 .... and the edited INCAP files coming back to me via email are not opening when I double click them .... I get the attached error - WHEN I BROWSE and locate file its just a horrible circle - nothing happens ... Please let me know if there is a bug fix or plug in - was all working fine before the upgrade...

   OS is SIERRA 10.12.6

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3. hebrew support

   hello,
   we are an israeli book publisher
   we work a lot with spelling marks on letters.
   on last versions of photoshop and illustrator and older indesign versions we are pressing alt + different letters and it gives us the letter with marks.
   but only on indesign 2018 it doesnt work..
   we have to do it through gylphs all the time.
   it costs us a lot of time. plaese fix it and let us know. we tried to do it with the indian support and they couldnt do it...

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   1 comment  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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4. Pointer stuttering in layers panel

   1. Id, Ai, Ps 2018 - Mac OS 10.13.4 - Logitech MX Master mouse

   2. Cursor/pointer stutters badly when having over toggle & lock fields in layers panel

   3. Pointer shouldn't stutter

   4. Pointer badly stutters

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5. InDesign still crashing when saving to external server folder/alias

   I updated to the new version of InDesignCC 2018 this morning (the November '17 update, version 13.0.1). Supposedly this was supposed to fix the Save/Save as crash but I just took the same steps as before and the crash is still happening. The steps are as follows:
   1. Create new document
   2. Save As
   3. Select folder within our shared folder (this is linked to another computer, the other computer is the "momma" so to speak in that its part of the hard drive of the other Mac (version 10.12.6). I am also running Mac version 10.12.6. We have a shared folder with multiple sub folders.)
   4. Select sub folder
   5. Save

   I then get two error messages back to back which read:

   "The network connection was lost for the file test.indd, or the file was modified by another process."

   Then a second message: "Error: Adobe InDesign is shutting down. A serious error was detected. Please restart InDesign to recover work in any unsaved InDesign documents."

   I can reproduce this issue over and over again.

   The file still saves but having to reopen InDesign over and over slows my workflow. Alternatively I have to save the files to the desktop then drag them to the folder I need them in. Both ways impact my work flow negatively.

   I have attached a file which details the report that comes up after the crash.

   I updated to the new version of InDesignCC 2018 this morning (the November '17 update, version 13.0.1). Supposedly this was supposed to fix the Save/Save as crash but I just took the same steps as before and the crash is still happening. The steps are as follows:
   1. Create new document
   2. Save As
   3. Select folder within our shared folder (this is linked to another computer, the other computer is the "momma" so to speak in that its part of the hard drive of the other Mac (version 10.12.6). I am also running Mac version 10.12.6. We have a… more

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   21 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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   Closed: Fixed  ·  Abhinav Kaushik responded

   Hello All,

   Please update to the latest version of InDesign, Id 13.1 for the fix of the problem.

   Thanks,
   Abhinav

6. when using fitting proportionally a large brown colour spreads over the whole area - Mac 10.13.6

   very unusual, can't think of a solution

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7. Indesign cc 2018 crash mounted volume on "Save As..."

   Environment:
   - Adobe InDesign CC 2018 13.1 (13.1.0.76),
   - MacOS v 10.12.6.
   - Mounted SMB share (Windows Server 2012 R2 full share permissions).

   When editing a document on the mounted SMB share, then doing a "Save As...", there's a delay, then pinwheels, then crashes.

   Attached are the screen shots of the dialog boxes that occurs as it crashes, plus the Apple crash report.

   It does NOT crash on "Save".

   It does NOT crash on "Save A Copy..." UNLESS - sometimes you try to save over a pre-existing document. It will complain that the file is open even if it isn't the one that is currently open (see "save-as-ID-crash.png"). BUT sometimes, it will let you save over a pre-existing document - that wasn't the one you had open without crashing.

   Environment:
   - Adobe InDesign CC 2018 13.1 (13.1.0.76),
   - MacOS v 10.12.6.
   - Mounted SMB share (Windows Server 2012 R2 full share permissions).

   When editing a document on the mounted SMB share, then doing a "Save As...", there's a delay, then pinwheels, then crashes.

   Attached are the screen shots of the dialog boxes that occurs as it crashes, plus the Apple crash report.

   It does NOT crash on "Save".

   It does NOT crash on "Save A Copy..." UNLESS - sometimes you try to save over a pre-existing document. It will complain that the file is open even if it isn't… more

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   3 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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   CLOSED  ·  amaarora responded

   To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

   We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

   We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.

   If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

   We seek your support in our continual effort to improve InDesign.

   —
   Adobe InDesign Team

8. InDesign hangs while exporting to ICML

   CC 2018 – ICML Export is hanging when trying to export.

   See attached example file*, the text box highlighted on page 4 is what is causing the problem. In the export file produced (if this box is removed) the other boxes are incorrectly formatted.

   • An .indd or .idml file was not allowed so unable to attach this but can provide if required.
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   Under Review  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

   Thanks for reporting the issue to us. We are currently investigating the issue.

   Regards
   InDesign Team

9. 14.0.1 x64 running on Windows 10 Pro ver 17763.165 and when explorer is launched it makes the screen flicker and you cannot close InDesign

   I'm running Win 10 Pro version 17763.165 and had iTunes open and had just started Adobe InDesign version 14.0.1 X64 and then launched win file explorer and that came up but then the explorer window kept flickering. It did it so much I couldn't close the window. Now I have settings open and the about window in InDesign froze and doesn't close. But some of this my be a design flaw in the Adobe program. Only way to close was by Task manager. Report also sent to MS support to let them know as this may be a beta build

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10. Content not updating when changes are committed

    When making revisions to a layout—I'll use a table as an example—the table won't update to show a modification to the element (a row being deleted, for example). Only upon taking another action does the table reflect the user action. Until another action is taken, it will show the content as still being there. FYI: this bug has been present since the previous version of ID..

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11. [ID-4213978]unable to change font, size, style in Script UI, alignment problem with Image on button

    Unable to perform basic features such as changing of text Font, Styles, Sizes in CC's scriptUI.
    Alslo image in button way OFF alignment.

    This result in uglier customized UIs than it's older versions.
    As the world population is getting older, the ability to have bigger font size and style is really needed.

    24 votes

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    12 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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    Under Review  ·  amaarora responded

    Thanks for reporting the issue.
    We are reviewing it

    -InDesign Team

12. Edit with other - doesn't see Photoshop as an application

    I use the Indesign feature on the links menu to Edit With, either using the default application or another. We just updated to the latest CC (ps, il, in) and the other application isn't the same. For any jpg or pdf, it shows Photoshop or illustrator or Acrobat as available to open the image selected. However, if I select an ai. file, it shows Illustrator as the default, and Preview as another option - no Photoshop. I select Other to add Photoshop, go to the applications folders, click on Photoshop and it's only seeing it as a folder, not as an application.

    From a finder window, if I click on an ai. file, choose open with other, go to the applications folders, select Photoshop it does see it as an applications and allows me to open the file.

    It was a very useful, speedy way to edit images in either illustrator or photoshop using the Edit With in Indesign.

    Why doesn't it work now? Why does Indesign not see Photoshop as application anymore?

    I use the Indesign feature on the links menu to Edit With, either using the default application or another. We just updated to the latest CC (ps, il, in) and the other application isn't the same. For any jpg or pdf, it shows Photoshop or illustrator or Acrobat as available to open the image selected. However, if I select an ai. file, it shows Illustrator as the default, and Preview as another option - no Photoshop. I select Other to add Photoshop, go to the applications folders, click on Photoshop and it's only seeing it as a folder, not as… more

    3 votes

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    1 comment  ·  Graphics/Images/Assets  ·  Delete…  ·  Admin →
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13. Executing startup services

    Latest version of CC2018. Intel 7th Gen i7 PC with 16gb memory and Nvidia GeForce 1050 video card.
    
    All other applications installed and run properly but indesign is stuck on splash screen with Executing startup services... Only way to exit it is to run task manager and kill it.
    
    Removed OOBE and restarted. Logged back into CC. Same issue. Don't want to reset my PC to factory (it's only a couple months old). Thanks Ben

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    4 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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    CLOSED  ·  amaarora responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    We seek your support in our continual effort to improve InDesign.

    —
    Adobe InDesign Team

14. InDesign 13.0.1 can not follow an alias on a server share anymore

    InDesign 13.0.1 on a apple mac running 10.13.3 does not recognize alias (links) on a server share anymore. Photoshop still does.

    Steps: Go to a server share, no matter if an smb or afp share.
    Create a folder A. Place an file inside, e. g. 1.jpeg
    .
    Create an alias from folder A => A alias.
    In InDesign choose OPEN:
    Go to the server share
    The Folder A is in black typo an available. Highlight A and you see the file.
    The Alias A alias is gray, InDesign does not recognize the link.
    Do the same in Photoshop, you will see the file no matter if you chose the folder or the alias.
    All the years this worked in InDesign too (as expected).

    InDesign 13.0.1 on a apple mac running 10.13.3 does not recognize alias (links) on a server share anymore. Photoshop still does.

    Steps: Go to a server share, no matter if an smb or afp share.
    Create a folder A. Place an file inside, e. g. 1.jpeg
    .
    Create an alias from folder A => A alias.
    In InDesign choose OPEN:
    Go to the server share
    The Folder A is in black typo an available. Highlight A and you see the file.
    The Alias A alias is gray, InDesign does not recognize the link.
    Do the same in Photoshop, you will… more

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    7 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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    Resolved For User  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    If you create an alias of a folder (located on a server) and drag it to the desktop, it works. For quick creation of aliases this way, press Option-Command while you drag the original item to the desktop.
    Note : Accessing items of an folder’s alias located on a server has not worked in previous releases of InDesign too.

15. BUG: Imported InDesign file gives wrong preview

    When I create an InDesign 'web'-file and apply a gradient feather the preview of this file does not show the elements which have the effect applied to.
    When I create a new 'print'file with the same dimensions and elements the preview is correct.
    It seems strange that these files seem different in their backbone somehow.

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    0 comments  ·  Effects/Transparency  ·  Edit…  ·  Delete…  ·  Admin →
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16. Make editing text faster

    When I want to, for example, remove all "m2" from "### m2" in table rows (20+ rows of table), I have to slow down my clicking, because InDesign doesn't register a selection change (double click to select), if I do it too fast. Woud be good if it was instantaneous like Word.
    My process: 1. Double click to select m2. 2. Press backspace or delete. 3. Double click to select next m2. And so on.

    I know I could find-replace, but sometimes I don't want to set up a find and replace. And it just a little annoyance, which not only shows for tables, but also for text boxes if I remember correctly.

    When I want to, for example, remove all "m2" from "### m2" in table rows (20+ rows of table), I have to slow down my clicking, because InDesign doesn't register a selection change (double click to select), if I do it too fast. Woud be good if it was instantaneous like Word.
    My process: 1. Double click to select m2. 2. Press backspace or delete. 3. Double click to select next m2. And so on.

    I know I could find-replace, but sometimes I don't want to set up a find and replace. And it just a little annoyance, which not… more

    2 votes

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    0 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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17. Object does not stay in center of document after resizing document format

    Hello, I found some weird issues in Indesign CC 13.1 on Mac OS El Capitan.
    When I place an object centerd in the middle of a document (for example
    500 x 500 px) and I resize the document size to for example 700 x 700 px (something larger than 500 x 500), the Object won't stay in the middle, but moves to the right or left border - even I set the reference point within the transform-window to "middle" and also disable "double page".

    Why does the object not stay centered at the document format?
    I attached a PDF-File where I tried to explain better, what I mean.

    Greetings,
    Lasse

    Hello, I found some weird issues in Indesign CC 13.1 on Mac OS El Capitan.
    When I place an object centerd in the middle of a document (for example
    500 x 500 px) and I resize the document size to for example 700 x 700 px (something larger than 500 x 500), the Object won't stay in the middle, but moves to the right or left border - even I set the reference point within the transform-window to "middle" and also disable "double page".

    Why does the object not stay centered at the document format?
    I attached a PDF-File where… more

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    3 comments  ·  Document/Pages  ·  Delete…  ·  Admin →
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    Resolved For User  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    Have you tried enabling the “Layout Adjustment” feature and then carrying out change of Page size?

    Thanks,
    Adobe InDesign team

18. US Dictionary continues to use UK spellings

    My Indesign Dictionary is set to English: USA, but it still regularly corrects to UK spellings i.e. enrol vs. enroll. I am running Indesign 13.1. Can this be fixed?

    https://highgatecreative.d.pr/4tqesc

    3 votes

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    3 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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    Resolved For User  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    The Dictionary section in Preferences dialog shows the Dictionary that is in use for a particular Language. The path (which looks like /Linguistics/UserDictionaries/Adobe Custom Dictionary/…) shown in the dialog is the location of the dictionary that is being used. You can add your own custom User Dictionary by clicking on the + button.
    The Language used for Spell check is NOT the one chosen in the Preferences dialog.

    To specify the default Language used for Spell check for all documents, you should close all documents and select the Type Tool. The Control panel (when Character Formatting Controls – ‘A’ button is selected at the left) shows the Default Language set for all documents. This is the language used for Spell Check. You can also open the Paragraph Styles panel, double-click on the [Basic Paragraph] style and under Advanced Character Formats section, change the Language.

    Hope this helps.

    Thanks,
    Adobe InDesign team

    The Dictionary section in Preferences dialog shows the Dictionary that is in use for a particular Language. The path (which looks like /Linguistics/UserDictionaries/Adobe Custom Dictionary/…) shown in the dialog is the location of the dictionary that is being used. You can add your own custom User Dictionary by clicking on the + button.
    The Language used for Spell check is NOT the one chosen in the Preferences dialog.

    To specify the default Language used for Spell check for all documents, you should close all documents and select the Type Tool. The Control panel (when Character Formatting Controls – ‘A’ button is selected at the left) shows the Default Language set for all documents. This is the language used for Spell Check. You can also open the Paragraph Styles panel, double-click on the [Basic Paragraph] style and under Advanced Character Formats section, change the Language.

    Hope this helps.

    Thanks,
    Adobe InDesign… more

19. Table cells tagged as form fields do not get tagged when using the Articles panel in an accessible PDF file.

    If you convert a table cell to a graphic cell and then make it an interactive form field, if you use the Articles panel to control the order, the form fields do not get tagged.

    1.) Create a table
    2.) Select a cell and choose Table > Convert to Graphic Cell
    3.) Open the articles panel and drag the frame containing the table to the Articles panel to create a new article.
    4.) Enable "Use for Reading order in tagged PDF" from the Articles panel menu.
    5.) Export to interactive PDF with tags enabled.

    Result: If you open the PDF and look in the tags pane or run the Accessibility Checker, you'll get errors that the form fields are not tagged.

    Workaround: If you cut the interactive form field and paste as inline within the cell, it exports properly and is tagged. This should not be necessary and makes a lot of extra work.

    If you convert a table cell to a graphic cell and then make it an interactive form field, if you use the Articles panel to control the order, the form fields do not get tagged.

    1.) Create a table
    2.) Select a cell and choose Table > Convert to Graphic Cell
    3.) Open the articles panel and drag the frame containing the table to the Articles panel to create a new article.
    4.) Enable "Use for Reading order in tagged PDF" from the Articles panel menu.
    5.) Export to interactive PDF with tags enabled.

    Result: If you open the PDF… more

    5 votes

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    4 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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20. Loading saved ase swatches come in wrong order

    This is driving me bonkers. I have a group of custom swatches that I use in InDesign. I have them in a specific order. then I "save swatches" and create the ase file. When you "load swatches" and bring them back in.. they are out of order. this Is new behavior. I have been ding this since CS6 and it was never an issue. They would load in the same order they were in when you saved them. I can load them out of order and then reorder them. with no document open and it will stay that way for future use as its supposed to. But If I want to share that swatch library with someone else. I would want them to be able to load it... and it be in the right order.

    Please explain why they are shuffling order on load.. this is a ridiculous problem to have.

    macbook High seirra 10.13.3 (17D102) - Most up to dat InDesign CC

    This is driving me bonkers. I have a group of custom swatches that I use in InDesign. I have them in a specific order. then I "save swatches" and create the ase file. When you "load swatches" and bring them back in.. they are out of order. this Is new behavior. I have been ding this since CS6 and it was never an issue. They would load in the same order they were in when you saved them. I can load them out of order and then reorder them. with no document open and it will stay that way for… more

    7 votes

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    7 comments  ·  Colors/Swatches  ·  Delete…  ·  Admin →
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