411 results found

1. Pasteboard size difference between CC 2017 and 2018 causes page view jump

   This occurs when I begin to work on a document that was made in a previous version of InDesign, which by default had smaller top and bottom pasteboard margins. The first actual action I perform on a spread — not just clicking; something like moving an object, editing text and deselecting the text box, or creating a new object — causes the pasteboard to increase in size vertically to what I presume is the new default, which also causes the page view itself to jump down. This only happens on the active spread. This also produces a graphical error if I do this first action with the pasteboard hidden.

   It does seem that changing the pasteboard margins in preferences sidesteps the issue by changing the sizes of all of the pasteboards at once. It took me several days to figure out what was happening/decide that I wasn't just going crazy and find that, though, and I'll have to remember to do this with every CC 2017 document I open to work on, which isn't ideal.

   This occurs when I begin to work on a document that was made in a previous version of InDesign, which by default had smaller top and bottom pasteboard margins. The first actual action I perform on a spread — not just clicking; something like moving an object, editing text and deselecting the text box, or creating a new object — causes the pasteboard to increase in size vertically to what I presume is the new default, which also causes the page view itself to jump down. This only happens on the active spread. This also produces a graphical error if… more

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   CLOSED  ·  amaarora responded

   To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

   We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

   We recommend you to upgrade to the latest version of InDesign 2020 (if you’re not already on it) as it is more robust.

   If you still face this issue even after updating to the latest version of InDesign, start a new thread by adding all the relevant details. We seek your support in our continual effort to improve InDesign.

   —
   Adobe InDesign Team

2. Dragging the zero point to a new location will not work in rotated spreads

   If you rotated a spread view and you want to move the zero point from the origin to a different location the landing point is never the one you dragged the cross-hairs of the rulers to.

   It needs a sophisticated script that will workaround this bug. Currently I'm writing one, that should overcome this issue.

   Nevertheless, that should be fixed.

   Watch the movie clip where I like to drag the zero point to a new loaction and always fail.

   Regards,
   Uwe

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3. Applying Master Page covers Document Pages

   Version: InDesign CC
   Steps to Reproduce: Apply the Master page
   Expected Result: Master page would be in the background
   Actual Result: Master page is in the foreground

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   Need More Info  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

   We have released an update for InDesign CC2019 (v 14.0.1) which contains fixes for some key issues. If you are not already on 14.0.1 (build 209), then we recommend you to update to latest version.

   If you still face this issue even after updating, please send the following information to santalwa@adobe.com :

   Reproducible Steps –
   • Error snapshot or video recording of the issue.
   • Is the issue related to a specific document(s)/asset(s)? If yes, can you please share the document(s)/asset(s) with us? Please package the entire document(To package the document, Go to File → Package)

   Adobe InDesign team

4. Copy a object in InDesign by holding down the alt-key and move obect with the mouse doesn-t work with InDesign CC18 aunder MacOS High Sierra

   Copying an object in InDesign by holding down the alt-key and moving the object with the mouse doesn't work any more with InDesign CC18 under MacOS High Sierra. For me this is (has been ..) a key function in InDesign!

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   Resolved For User  ·  Abhinav Kaushik responded

   As confirmed by the user on email, the issue is no longer reproducible.

5. Errorcode 2 too now.. (in Addition to Errorcode 4).. Database // Writing Rights...

   After having troubles with errorcode 4 since CC17 and High Sierra, now Errorcode 2 enters the stage :(.

   First Symptoms: If you are working on a document and you have to re-save it under different names, e.g. you are working with a kind of template and have to import assets and save the INDD files... you always stay in the folder of the file after using "save as" ... but in this case the Indesign points to something like "documents" or another default folder after clicking "save as".

   After that i am not able to save the files or load others, because of Error 2 (I don't have the right to save at this (any) location..) or data is wrong.

   After having troubles with errorcode 4 since CC17 and High Sierra, now Errorcode 2 enters the stage :(.

   First Symptoms: If you are working on a document and you have to re-save it under different names, e.g. you are working with a kind of template and have to import assets and save the INDD files... you always stay in the folder of the file after using "save as" ... but in this case the Indesign points to something like "documents" or another default folder after clicking "save as".

   After that i am not able to save the files or load… more

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6. Problem with Ctrl+A

   When you select a file with more than 500 pages with the command Ctrl + A, (to export RTF) Indesign hangs for many minutes. It did not happen in previous versions. Problem detected in Win10 64bit, the last 2 versions of Indesign.

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   Need More Info  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

   We have released an update for InDesign CC2019 (v 14.0.1) which contains fixes for some key issues. If you are not already on 14.0.1 (build 209), then we recommend you to update to latest version.

   If you still face this issue even after updating, please send the following information to santalwa@adobe.com :

   Reproducible Steps –
   • Error snapshot or video recording of the issue.
   • Is the issue related to a specific document(s)/asset(s)? If yes, can you please share the document(s)/asset(s) with us? Please package the entire document(To package the document, Go to File → Package)
   • Does trashing InDesign Preferences and Cache help resolve the issue? Please take a backup of the same before trashing them.

   Adobe InDesign team

7. Pages/spread overlapping after changing page size

   InDesign 2018 CC 13.0.1

   Pages and spreads are doing weird things when I resize my document. It creates some odd margin after resize of pages. I start out with 2 pages, document shuffling allowed, facing pages turned off.

   Pagespread01112617 - shows the page spread I was working with; each page is 10”x12.25”.
   Pagespread02112617 - after I changed the size to 10.68”x11.239” for another ad spread, a weird margin showed up. The content boxes show how there is an odd overlap; each box is 10.68" wide.
   Pagespread03_112617 - If I move page 2 down in the Pages panel, and realign it with page 1, the margin disappears.

   InDesign 2018 CC 13.0.1

   Pages and spreads are doing weird things when I resize my document. It creates some odd margin after resize of pages. I start out with 2 pages, document shuffling allowed, facing pages turned off.

   Pagespread01112617 - shows the page spread I was working with; each page is 10”x12.25”.
   Pagespread02112617 - after I changed the size to 10.68”x11.239” for another ad spread, a weird margin showed up. The content boxes show how there is an odd overlap; each box is 10.68" wide.
   Pagespread03_112617 - If I move page 2… more

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   Under Review  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

   Hi,
   We have been able to reproduce the issue and it is currently under investigation.

   Regards
   InDesign Team

8. Bug with search and replace on locked layers

   Hi all,
   it seems I’ve found an InDesign bug that is creating some problem on a project for a customer.
   I have a document with a table nested inside another table, the layer is locked but I’m able to find the text inside the nested table even if the “search on locked layer” is inactive.
   I can also apply another paragraph style to the text inside the nested table (with the layer locked) and this is causing some problem because I need to change the styles of the text of unlocked layers with a script.

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   Under Review  ·  Abhinav Kaushik responded

   The issue is currently under review.
   Thanks for reporting.

   Regards,
   Abhinav

9. Objects on canvas move down when new page created

   Have just noticed that when I create a new page in the middle of a multipage document, objects on the canvas of following pages are all pushed down an extra page - i've screen capped before/after. I tested on two other documents and one other computer and was able to reproduce the issue every time...

   Version: 13.0/CC 2018
   Reproduce issue by: Create multipage document with objects on the canvas. Insert pages using pages palette in the middle of the document; watch all your canvas content move down!
   Expected result: for the content to stay on the canvas of the pages it was originally placed.
   Actual result: see screen cap

   Have just noticed that when I create a new page in the middle of a multipage document, objects on the canvas of following pages are all pushed down an extra page - i've screen capped before/after. I tested on two other documents and one other computer and was able to reproduce the issue every time...

   Version: 13.0/CC 2018
   Reproduce issue by: Create multipage document with objects on the canvas. Insert pages using pages palette in the middle of the document; watch all your canvas content move down!
   Expected result: for the content to stay on the canvas of the pages… more

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   Need More Info  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

   We have released an update for InDesign CC2019 (v 14.0.1) which contains fixes for some key issues. If you are not already on 14.0.1 (build 209), then we recommend you to update to latest version.

   If you still face this issue even after updating, please send the following information to santalwa@adobe.com :

   Reproducible Steps –
   • Video recording of the issue.
   • Is the issue related to a specific document(s)/asset(s)? If yes, can you please share the document(s)/asset(s) with us? Please package the entire document(To package the document, Go to File → Package)

   Adobe InDesign team

10. Select pages in a multi document file not displaying graphics or text.

    Select pages in a multi-document file not displaying graphics or text. Layers display the links to text and graphics but does not display in Indesign nor after when it is PDF.

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    Need More Info  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    We have released an update for InDesign CC2019 (v 14.0.1) which contains fixes for some key issues. If you are not already on 14.0.1 (build 209), then we recommend you to update to latest version.

    If you still face this issue even after updating, please send the following information to santalwa@adobe.com :

    Reproducible Steps –
    • Error snapshot or video recording of the issue.
    • Is the issue related to a specific document(s)/asset(s)? If yes, can you please share the document(s)/asset(s) with us? Please package the entire document(To package the document, Go to File → Package)

    Adobe InDesign team

11. Auto-Fit for resizing photos.

    I've upgraded from InDesign CS6 to CC 2018, and cannot properly resize photos proportionately. Cannot locate "Auto-Fit" button though every tutorial/directions say this is what to use.

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    Resolved For User  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    The Auto-Fit button is in the Control panel in CC 2018, just like it was in CS6. There is no change as such.
    FYI, it is also present under Object > Fitting > Frame Fitting Options…

12. An Orginalposition einfügen

    Seid Adobe InDesign 2018 tritt folgendes Problem auf.
    Ich öffne ein mehrseitiges Dokument und kopiere eine Doppelseite - mit "apple + c" in die Zwischenablage. Anschließen erstelle ich ein neues Dokument (DIN A4, 2 Seiten) und füge den Inhalt der Zwischenablage über "An Orginalposition einfügen" ein. Nun werden verschieden Textboxen nicht mehr richtig angezeigt. So werden z.B. Texte die über "Textrahmenoptionen" "zentriert" ausgerichtet waren nicht mehr richtig angezeigt. Sie erscheinen nun wie einfach obenlinks ausgerichteter Text. Zur besseren Veranschaulichung habe ich zwei Sreenshots angefügt.

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    Need More Info  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    We have released an update for InDesign CC2019 (v 14.0.1) which contains fixes for some key issues. If you are not already on 14.0.1 (build 209), then we recommend you to update to latest version.

    If you still face this issue even after updating, please send the following information to santalwa@adobe.com :

    Reproducible Steps –
    • Error snapshot or video recording of the issue.
    • Is the issue related to a specific document(s)/asset(s)? If yes, can you please share the document(s)/asset(s) with us? Please package the entire document(To package the document, Go to File → Package)

    Adobe InDesign team

13. Will not apply master other than "Master A"

    InDesign 13.0
    Letter size document. When applying a new master to a single or a larger selection of pages or spread, it automatically goes back to "Master A".

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    Need More Info  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    We have released an update for InDesign CC2019 (v 14.0.1) which contains fixes for some key issues. If you are not already on 14.0.1 (build 209), then we recommend you to update to latest version.

    If you still face this issue even after updating, please send the following information to santalwa@adobe.com :

    Reproducible Steps –
    • What were you doing when the issue was observed in InDesign?
    • Error snapshot or video recording of the issue.
    • Is the issue related to a specific document(s)/asset(s)? If yes, can you please share the document(s)/asset(s) with us? Please package the entire document(To package the document, Go to File → Package)

    Adobe InDesign team

14. Prompted to save with no changes made to document

    InDesign CC

    I open a saved document in InDesign, but have no made any changes or touched the document at all. InDesign puts the asterisk next to my file anyways, prompting me to save upon exit. But no changes have been made. This is very annoying because I don't know if a change has been made or the program is messing up. I then have to update all of my PDF exports just to be safe.

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    Closed: Fixed  ·  Abhinav Kaushik responded

    The fix for this issue is now available in the latest update 14.0.2 of InDesign 2019.
    If you are unable to see the update notification yet, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.
    Once the update button is shown against InDesign, click on the button to update to Id 14.0.2.

    If you face any problems with the new update, do let us know in the comments.
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

15. impossible de dupliquer avec la touche alt
    2 votes

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    Need More Info  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    We have released an update for InDesign CC2019 (v 14.0.1) which contains fixes for some key issues. If you are not already on 14.0.1 (build 209), then we recommend you to update to latest version.

    If you still face this issue even after updating, please send the following information to santalwa@adobe.com :

    Reproducible Steps –
    • Error snapshot or video recording of the issue.
    • Is the issue related to a specific document(s)/asset(s)? If yes, can you please share the document(s)/asset(s) with us? Please package the entire document(To package the document, Go to File → Package)
    • Does trashing InDesign Preferences and Cache help resolve the issue? Please take a backup of the same before trashing them.

    Adobe InDesign team

16. transform

    Special Character Current page numbers, double digits loose all kerning. Not able to adjust.

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    Need More Info  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    We have released an update for InDesign CC2019 (v 14.0.1) which contains fixes for some key issues. If you are not already on 14.0.1 (build 209), then we recommend you to update to latest version.

    If you still face this issue even after updating, please send the following information to santalwa@adobe.com :

    Reproducible Steps –
    • Error snapshot or video recording of the issue.
    • Is the issue related to a specific document(s)/asset(s)? If yes, can you please share the document(s)/asset(s) with us? Please package the entire document(To package the document, Go to File → Package)

    Adobe InDesign team

17. changing document size

    Hello!

    I am using the latest Version of Indesign CC 2018. (13.0).
    The following bug exists in the previous version as well.

    Create a new indesign document of (for example) 500 x 500mm.

    Next, place some single objects close to the border, but stay inside the documentformat.

    Now, go to "File; Document settings", where you can adjust the document size. Decrease the size from 500 x 500 to (for example) 400 x 400, with the Preview-Button ENABLED.

    Wait for the moment until the Objects move OUTSIDE the document border, because of the to smaller fileformat.

    Now, again increase the the document size to 500 x 500.
    All Objects, that are OUTSIDE, remain there, and don't move back within the document format.

    Hello!

    I am using the latest Version of Indesign CC 2018. (13.0).
    The following bug exists in the previous version as well.

    Create a new indesign document of (for example) 500 x 500mm.

    Next, place some single objects close to the border, but stay inside the documentformat.

    Now, go to "File; Document settings", where you can adjust the document size. Decrease the size from 500 x 500 to (for example) 400 x 400, with the Preview-Button ENABLED.

    Wait for the moment until the Objects move OUTSIDE the document border, because of the to smaller fileformat.

    Now, again increase the the… more

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    Resolved For User  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    As confirmed by the user, the issue is resolved.

    Thanks,
    InDesign Team

18. pages panel collapses

    My document has many pages, 50 or more. When I open the document, the pages panel, more often than not, is completely collapsed, and I have to manually resize it back so that I can see all of the pages.
    I have the latest version of ID. I have been using versions of ID since 2001, and I never had this problem until I purchased this one. It makes me feel regret for buying it, I can tell you. It might seem like a small thing, but believe me it is annoying.
    I know ID inside and out, but nothing fixes this problem. I have tried every panel option, but nothing works. Please help.

    My document has many pages, 50 or more. When I open the document, the pages panel, more often than not, is completely collapsed, and I have to manually resize it back so that I can see all of the pages.
    I have the latest version of ID. I have been using versions of ID since 2001, and I never had this problem until I purchased this one. It makes me feel regret for buying it, I can tell you. It might seem like a small thing, but believe me it is annoying.
    I know ID inside and out, but nothing… more

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    Resolved For User  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    As confirmed by the user, The issue is resolved with the latest InDesign CC 2018.1(13.1.0.76).

    InDesign Team

19. Fond de page en gabarit qui se transforme en bloc image dans les pages du document lorsqu'on importe des images dans ces pages.

    Sous InDesign 2017.1 build 12.1.0.56.

    Je dois créer 8 panneaux différents comportant 1 logo blanc par panneau sur fond noir.

    Pour créer mon fond noir et l'appliquer aux 8 pages de mon document en même temps, j'utilise un bloc vide avec couleur de remplissage noir sur le gabarit A (par défaut à la création du document). Je m'attends donc, comme d'habitude, à ce que ce fond soit en quelque sorte verrouillé sur les 8 pages de mon document et que je ne puisse intervenir dessus qu'en me positionnant sur mon gabarit.

    Ensuite j'importe tous mes 8 logos en PDF que je place sur chaque page de mon document. Là, au lieu d'avoir, comme d'habitude, un nouveau bloc image qui se créé pour chaque logo, le fond de chaque page (qui pourtant est sensé être non modifiable lorsque je suis sur les pages de mon document), se transforme en un bloc image avec un fond noir et le logo en plein milieu. D'ailleurs lorsque je place mes logo à l'aide du clic souris, je remarque que le curseur de la souris m'indique comme quoi l'élément importé va être placé dans un bloc (curseur logo Acrobat avec les parenthèses).

    Si ensuite je modifie mon gabarit aucune modification ne sera prise en compte, car le fond de page sur la gabarit s'est transformé en un bloc image indépendant sur chaque page. Pourtant chaque page a encore le petit A sur sa vignette, signe que le gabarit est toujours appliqué.

    C'est un peu compliqué à expliquer et je n'ai aucun moyen de vous faire une animation. Prendre un screenshot serait inutile aussi car cela ne vous montrerait pas le souci. J'espère donc que mes explications suffiront.

    Cordialement,
    Joffrey
    COPY FLASH

    Sous InDesign 2017.1 build 12.1.0.56.

    Je dois créer 8 panneaux différents comportant 1 logo blanc par panneau sur fond noir.

    Pour créer mon fond noir et l'appliquer aux 8 pages de mon document en même temps, j'utilise un bloc vide avec couleur de remplissage noir sur le gabarit A (par défaut à la création du document). Je m'attends donc, comme d'habitude, à ce que ce fond soit en quelque sorte verrouillé sur les 8 pages de mon document et que je ne puisse intervenir dessus qu'en me positionnant sur mon gabarit.

    Ensuite j'importe tous mes 8 logos en PDF que… more

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    0 comments  ·  Document/Pages  ·  Edit…  ·  Delete…  ·  Admin →
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20. Master-double-page with bleed makes mistake in assigning a single page

    1. InDesign 2017.1
    2. DIN A5 document with double-page and 3 mm bleed. On master-double-page A is no background and on master-double-page B is a full-faced background on the left page and a full-faced background on the right page. If I assign the right page of master-page B, the left page-background will also displayed on the left page (assigned with master page A, where is no background!!!). This just happens if the background of the master-page is set to the bleed (on top-left and bottom). The backgrounds are exact positioned and are not on the opposite page. See screenshots!
    3. On the left side is no background. Because it's assigned with master A
    4. On the left side is the background of the master B!! That's wrong!

    1. InDesign 2017.1
    2. DIN A5 document with double-page and 3 mm bleed. On master-double-page A is no background and on master-double-page B is a full-faced background on the left page and a full-faced background on the right page. If I assign the right page of master-page B, the left page-background will also displayed on the left page (assigned with master page A, where is no background!!!). This just happens if the background of the master-page is set to the bleed (on top-left and bottom). The backgrounds are exact positioned and are not on the opposite page. See screenshots!
    3. On the left… more

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    2 comments  ·  Document/Pages  ·  Delete…  ·  Admin →
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