Bug details

Pasteboard size difference between CC 2017 and 2018 causes page view jump

This occurs when I begin to work on a document that was made in a previous version of InDesign, which by default had smaller top and bottom pasteboard margins. The first actual action I perform on a spread — not just clicking; something like moving an object, editing text and deselecting the text box, or creating a new object — causes the pasteboard to increase in size vertically to what I presume is the new default, which also causes the page view itself to jump down. This only happens on the active spread. This also produces a graphical error if I do this first action with the pasteboard hidden.

It does seem that changing the pasteboard margins in preferences sidesteps the issue by changing the sizes of all of the pasteboards at once. It took me several days to figure out what was happening/decide that I wasn't just going crazy and find that, though, and I'll have to remember to do this with every CC 2017 document I open to work on, which isn't ideal.

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Kay Gee shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

We have released an update for InDesign CC2019 (v 14.0.1) which contains fixes for some key issues. If you are not already on 14.0.1 (build 209), then we recommend you to update to latest version.

If you still face this issue even after updating, please send the following information to santalwa@adobe.com :

Reproducible Steps –
• Error snapshot or video recording of the issue.
• Is the issue related to a specific document(s)/asset(s)? If yes, can you please share the document(s)/asset(s) with us? Please package the entire document(To package the document, Go to File → Package)

Adobe InDesign team

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  • Sanyam Talwar commented  ·   ·  Flag as inappropriate

    We have released an update for InDesign CC2019 (v 14.0.1) which contains fixes for some key issues. If you are not already on 14.0.1 (build 209), then we recommend you to update to latest version.

    If you still face this issue even after updating, please send the following information to santalwa@adobe.com :

    Reproducible Steps –
    • Error snapshot or video recording of the issue.
    • Is the issue related to a specific document(s)/asset(s)? If yes, can you please share the document(s)/asset(s) with us? Please package the entire document(To package the document, Go to File -> Package)

    Adobe InDesign team

  • Maik commented  ·   ·  Flag as inappropriate

    Same here. My vertical marging is 10 mm and a CS6 created but CC saved document would show a marging of 1 inch until you move an object.

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