6993 results found

1. Password protect bug

   The new password protect feature worked fine on the 25th April.
   However I've noticed a bug on a document I was testing today 27 April.

   The same document was showing a 'access denied' page though would allow me to see page past page 1.
   Page 1 would not load.
   The same thing happened on a newly uploaded version of that document.
   The document has 16 pages with animation to the first page.
   This error happened across safari and chrome browsers.
   The document works fine when re-uploaded without password protection.

   2 votes

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   0 comments  ·  ePub/HTML/Publish Online  ·  Delete…  ·  Admin →
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2. Version 19.4 Persistent error dialog "RM: error creating temporary record definition sheet"

   On iOS 13.6.6. Problem began after updating to 19.4.

   As soon as I create a new document or open an existing doc, the error dialog above appears, and reappears immediately when dismissed, preventing any further work.

   Version 18.5.2 on same machine still functions as normal, but is not not an acceptable long term workaround due to lack of current plugins.

   I've already tried deleting /Users/{me}/Library/Caches/Adobe InDesign/Version 19.0 folder. Folder was recreated at application launch, as expected, but did not resolve the error.

   2 votes

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   1 comment  ·  Performance/Usability  ·  Delete…  ·  Admin →
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3. Text selecting freeses program

   Today I updated InDesing to 19.4 It is no longer possible to work - every time you mark the text block, the clock starts spinning and everything hangs. ****, why publish an update without testing it well and thus hinder our work. I was forced to install version 19.3 back.

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   0 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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   Need More Info  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

   We have released InDesign 2025(v20.2.0.036) with many stability fixes. We recommend you upgrade to the latest version (if you’re not already using it) as it is more robust.

   If you are still facing this issue even after updating it, please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )

   Also, please send the following information to santalwa@adobe.com :

   • Reproducible Steps – What were you doing when InDesign froze?
   • Video recording of the issue
   • Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide us with the document(s)/asset(s)? Please package the entire document (To package the document, choose File → Package…)

   —

   Adobe InDesign Team

4. Variable font not working in Indesign.

   Problem:
   Variable font not working in Indesign.
   Main problems with Monotype Helvetica Neue Variable, but sometimes others also cause problems.
   (Note: via my Myfonts I received a new font-file and installed this - same problems - so it is not the font file which is broken…)
   I discovered that the program/software/app Indesign itself is causing this problem - not only the variable function does not work any more - as soon as I try to use the variable function the whole document is not working properly: can't save, can’t undo, etc !!!
   This makes working with a variable font in Indesign very risky (it looks like it is happening with more variable typefaces).

   I use
   Mac OS - Sonoma 14.4.1
   Adobe Indesign 19.3

   Description / Example
   - when resizing size 60pt (display Bold) via the 'Font size panel' to a smaller size 24pt, it doesn’t change to ’Text Bold’ (what it should do) - but changes to another font (Minion Pro) !
   (see screendumps 1 and 2)
   - changing it via the Variable Font slider (any of the 3 sliders) does not work either - and I can’t 'undo’ or ‘save' anymore in the file!! Closing and re-opening the file does not help - I have to restart Insdesign to be able to use the undo and save function.
   (see screendumps 3 and 4)

   Please let me know if there are any solutions!!

   Problem:
   Variable font not working in Indesign.
   Main problems with Monotype Helvetica Neue Variable, but sometimes others also cause problems.
   (Note: via my Myfonts I received a new font-file and installed this - same problems - so it is not the font file which is broken…)
   I discovered that the program/software/app Indesign itself is causing this problem - not only the variable function does not work any more - as soon as I try to use the variable function the whole document is not working properly: can't save, can’t undo, etc !!!
   This makes working with a variable font in… more

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5. Can't set spacing between paragraphs using the same style to ignore

   When trying to set spacing between paragraphs to ignore I get an error. See attached file. Can you fix?

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   0 comments  ·  Styles  ·  Delete…  ·  Admin →
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6. Indesign 2024: 2024 version files open as Read Only - but only sometimes.

   When opening files, created in earlier versions but already opened and saved as newer version, often, but not always, open as READ ONLY. Of course I'm not checking every time I open a file to see if it's read only because I've already updated the file to version 2024 and only realize when I try to save. PLEASE FIX THIS

   2 votes

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   1 comment  ·  Share for Review  ·  Delete…  ·  Admin →
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7. Wondering why indesign Character & Paragraph side panels don't work anymore and are blank.

   Why indesign Character & Paragraph side panels don't work anymore and are blank. This is very annoying and sometimes is fixed when you close out the program and reboot but that only works when the stars are aligned correctly.

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   1 comment  ·  Accessibility  ·  Delete…  ·  Admin →
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8. Spellcheck isn't working. I have set my language to English, but no matter what I do it reverts to "Finnish" language.

   Spellcheck isn't working. I have set my language to English, but no matter what I do it reverts to "Finnish" language the minute I try to start using Spellcheck. Then everything gets flagged as an error. Please fix this bug ASAP.

   2 votes

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   1 comment  ·  Performance/Usability  ·  Delete…  ·  Admin →
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9. undo() does work, but spawns pointless error

   // ----
   function inner() {
   
       var doc = app.activeDocument;
       var i = doc.layers.length;
           while (i-->1) {
           doc.layers[i].remove();
       }
   }
   
   function outher() {
   
       app.doScript(inner,ScriptLanguage.JAVASCRIPT,[],UndoModes.SCRIPT_REQUEST,'outher');
       alert("pause");
       app.activeDocument.undo(); //<- wrong error, it actually works
   }
   
   app.doScript(outher,ScriptLanguage.JAVASCRIPT,[],UndoModes.ENTIRE_SCRIPT,'inner');
   
   // ----
   

   Also, this error is not ingnorable: if you put undo() in a try-clause, it doesnt work.

   Alsoalso, the different undo-modes (https://developer.adobe.com/indesign/dom/api/u/UndoModes/) are NOT sufficient explained. At least write some whole sentences on how they actually differ.

   2 votes

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   0 comments  ·  Scripting  ·  Delete…  ·  Admin →
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10. Damaged capitals

    In Design 19.3 x64
    After pouring in an editable file (MS Word 2010), where the capitals were in the footnotes in the names of the author(s) and editor(s) the capitals did not include the last letter of the last name or the last two letters.
    Earlier versions (3-4 updates) worked fine.
    Selecting the author's name and including capitals does not help. Further the last letter (or two) are not capitals. You have to mark the name and a comma (sometimes even a space) to make the full name capitals.
    It takes more time, more attention to correct all the footnotes. This is irritating.

    In Design 19.3 x64
    After pouring in an editable file (MS Word 2010), where the capitals were in the footnotes in the names of the author(s) and editor(s) the capitals did not include the last letter of the last name or the last two letters.
    Earlier versions (3-4 updates) worked fine.
    Selecting the author's name and including capitals does not help. Further the last letter (or two) are not capitals. You have to mark the name and a comma (sometimes even a space) to make the full name capitals.
    It takes more time, more attention to correct all the footnotes.… more

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    2 votes

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    2 comments  ·  Adjust Layout  ·  Delete…  ·  Admin →
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11. Text Variables Do Not Work with Auto-Size Text Boxes

    When I create a text box that has auto-size (width only) enabled and then insert a text variable (e.g. "modification date"), the entire text variable is collapsed into the width of a single character. It is as if the dynamic width of the text variable causes a bug in the calculation of auto-size, such that the width cannot be determined, and so it all collapses into the width of a single character instead, with all of the characters rendered one on top of the other.

    Very disappointing bug, because dynamic text variables and auto-size are a natural fit for one another.

    When I create a text box that has auto-size (width only) enabled and then insert a text variable (e.g. "modification date"), the entire text variable is collapsed into the width of a single character. It is as if the dynamic width of the text variable causes a bug in the calculation of auto-size, such that the width cannot be determined, and so it all collapses into the width of a single character instead, with all of the characters rendered one on top of the other.

    Very disappointing bug, because dynamic text variables and auto-size are a natural fit for one… more

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    0 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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12. Autosize height does not work on threaded text frames

    Autosize does not work on threaded text frames. Why not? You have a frame break that tells you where the box ends. Can you fix this?

    2 votes

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13. Application frame not re-aligning after screen change.

    Waking my MacBook after disconnecting from a secondary (and larger) screen, often leaves my Application frame in the previous size. And due to the fact that this formerly connected screen is much larger than my MacBook, it leaves the frame in a size and postion which makes it impossible to fetch, resize, or drag it to a hot area to force it to re-arrange properly.

    Resetting the workspace, or switching application frame off/on, doesn't help. I have to Quit/Restart InDesign to let it realign its frame to the new screen size.

    InDesign version 19.3, MacOS 12.6.2.

    2 votes

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    0 comments  ·  UI/UI Scaling  ·  Delete…  ·  Admin →
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14. Exporting a page to an existing PDF file

    Hello,
    I've been using Indesign for over 20 years and I often come across the following problem: you're working on a large catalogue, you export it as a PDF and after proofreading, a page needs to be corrected. You apply the correction and export the whole catalogue again, overwriting the previous one, or (another method) you export just the corrected page and import it into the PDF using Acrobat tools.

    It might be interesting to be able to tell Indesign to export only the corrected page and to integrate it directly into the existing PDF in order to save time either exporting or manipulating the page with Acrobat.

    I hope my explanation is clear enough.
    Thx!

    Hello,
    I've been using Indesign for over 20 years and I often come across the following problem: you're working on a large catalogue, you export it as a PDF and after proofreading, a page needs to be corrected. You apply the correction and export the whole catalogue again, overwriting the previous one, or (another method) you export just the corrected page and import it into the PDF using Acrobat tools.

    It might be interesting to be able to tell Indesign to export only the corrected page and to integrate it directly into the existing PDF in order to save time… more

    2 votes

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    0 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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15. ID v 19.3 Arabic version: first character after a drop cap is missing in an exported pdf

    ID v 19.3 Arabic version: When using drop caps, the first character after the drop cap is dropped out (missing) in an exported pdf.

    2 votes

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16. critical display problems! please fix it!

    New version from 19.0–19.3 causes terrible display/view problems! See the attached screenshot (actions: opened an indd file, zoom in, zoom out...).
    Fix it please, it's unusable in this state!
    Older version 18.5.2 works normally on the same machine!

    Indesign (19.0—)19.3
    Apple Mac Mini M1 16GB
    OSX Sonoma 14.4

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    2 votes

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    2 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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17. Library assets missing in InDesign 2024 v19.3 but visible in Creative Cloud

    Many assets that i've made and added into my libraries that we use for production are now missing for me in InDesign, v19.3, although they are still present in the Creative Cloud app, and my coworker using the same library but on InDesign v19.1 does not have this issue so far.

    Both of us are on the latest version of MacOs, v14.4.

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    2 votes

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    1 comment  ·  Graphics/Images/Assets  ·  Delete…  ·  Admin →
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18. Crashes when changing font, copying text and saving as another file type

    I have been tryin to open one of my 'old' Indesign files (2017). At the time I used Cross-References plugin DTP tools. I no longer use it. It keeps populating a notification that the plugin is missing, but it still opens the INDD document. I have tried saving the document—
    1) as an IDML document and that does not work.
    2) I have also tried saving as a new document but the issue remains the same.
    3) I have tried copying the text from it to a new INDD document, it crashes every time and I have sent crash reports.
    4) I change the font to different font or basic—it crashes every time.
    5) I have tried exporting it as an IDML file to sanitize it and it crashes

    The only thing I have not tried is purchasing "Wordsflow" plugin from Em Software and exporting to Word. Also, I have not tried re-installing the DTP Tools plugin again, as of yet. Ideally, I would like to reconcile the document without paying for plugins I don't need to use.

    Adobe, I would be grateful if a 'fix' could applied so I can retrieve it.
    Thanks
    Dave

    I have been tryin to open one of my 'old' Indesign files (2017). At the time I used Cross-References plugin DTP tools. I no longer use it. It keeps populating a notification that the plugin is missing, but it still opens the INDD document. I have tried saving the document—
    1) as an IDML document and that does not work.
    2) I have also tried saving as a new document but the issue remains the same.
    3) I have tried copying the text from it to a new INDD document, it crashes every time and I have sent crash reports.… more

    2 votes

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    0 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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    Need More Info  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    We have released InDesign 2025(v20.2.0.036) with many stability fixes. We recommend you upgrade to the latest version (if you’re not already on it) as it is more robust.

    If you still face this issue even after updating, please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )

    Also, please send the following information to santalwa@adobe.com :

    • Reproducible Steps – What were you doing when InDesign crashed?
    • Video recording of the crash
    • Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide us with the document(s)/asset(s)? Please package the entire document (To package the document, choose File → Package…)

    —

    Adobe InDesign Team

19. Main view not redrawn when mouse zooming until mouse is moved

    After I updated to MacOs 14.4, I got this weird bug when zooming pages using Opt+mouse scroll wheel. I can see the vertical and horizontal scroll bar sizes changes as I am zooming, but the main view is not updated. The moment I move my mouse, the main view also get updated. This is very frustrating, because I cannot see the size while I am zooming. This worked fine in MacOs 14.2.

    To reproduce the bug:

    Zooming seems to work initially when opening a document, and the error seems sometimes to be triggered if I Space+drag when I have the mouse pointer on (positioned on) one of the pages. If I have the cursor outside any page (in the grey area) while initiating a Space+drag the issue sometimes magically goes away until I Space+drag with cursor positioned on one of the pages again. I can turn the bug on/off by doing this. Sometimes is also seems to matter if I zoom with the cursor inside or outside the pages.

    Running InDesign 19.2 on MacOs Sonoma 14.4 on a Mac Studio M2. GPU is not enabled.

    After I updated to MacOs 14.4, I got this weird bug when zooming pages using Opt+mouse scroll wheel. I can see the vertical and horizontal scroll bar sizes changes as I am zooming, but the main view is not updated. The moment I move my mouse, the main view also get updated. This is very frustrating, because I cannot see the size while I am zooming. This worked fine in MacOs 14.2.

    To reproduce the bug:

    Zooming seems to work initially when opening a document, and the error seems sometimes to be triggered if I Space+drag when I have the… more

    2 votes

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    0 comments  ·  UI/UI Scaling  ·  Delete…  ·  Admin →
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20. Missing Graphics

    Certain aspects of my file is not properly populating with all of the graphics that are imbedded on the Master pages only on the even pages.

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    2 votes

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    0 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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