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Bastian Saris

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  1. 9 votes

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    Closed: Fixed  ·  Anonymous responded

    I understand the confusion and apologise for the same. Before we could get out the issues in a release we posted the workaround plugins for any users who were blocked due to the bugs.

    We have now send out an update to all InDesign users which has those bug fixes in them. Again sorry for the inconvenience.

    Regards
    Javed

    Bastian Saris supported this idea  · 
  2. 918 votes

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    Bastian Saris supported this idea  · 
  3. 35 votes

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    Bastian Saris supported this idea  · 
  4. 2 votes

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    Bastian Saris commented  · 

    This can be deleted...

  5. 140 votes

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    Need More Info  ·  Anonymous responded

    Hi All,

    This indeed a great suggestion. I wanted to understand a little more about this request.

    1. The way this request is described its majorly about figuring out how to change the various text attributes in a single step rather than having to change multiple styles to make that happen. It would helpful if you can mention which all attributes you all would want to be dependent on the baseline (space before/after, size, leading any other).
    2. Which kind of documents (magazines, brochures, books etc.) do you see this to be more important for you.
    3. Wouldn’t a similar method (not sure if we could base it on baseline though!!) for changing the layout also help, if you could define the sizes of objects in relation to the page size. Do you think extending this feature to the layout also makes sense.
    4. If you can share some files…

    Bastian Saris supported this idea  · 
  6. 8 votes

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    Bastian Saris supported this idea  · 
  7. 102 votes

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    CLOSED  ·  Abhinav Kaushik responded

    Hello All,

    Thank you for your patience all this while.
    We had launched our investigation into the matter to get to the root cause of the problem. As the part of our investigation, we had reached out to many of you personally over email.
    We have concluded our investigation and have come up with few findings.

    1. For many of the users the issue got fixed after updating InDesign to a newer version.
    2. For some, the issue got resolved after disabling a third-party application such as Suitecase fusion etc.
    3. For few, the issue was intermittent and is no longer reproducible.
    4. For majority of the users, the underlying cause of the performance issue was identified to be related to span columns, cross-references, third party plugin etc.

    We have created separated threads for these issues and we are now working towards resolving them.

    However, over the time this thread…

    Bastian Saris supported this idea  · 
  8. 4 votes

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    Hello All,

    Thank you for your support. The issue is now fixed in the latest update of InDesign.
    Please upgrade to the new InDesign 14.0 from your Creative Cloud Application.

    If you are unable to see the update yet, click on the menu (three dots) on the top right corner of Creative cloud app and click on “Check for App Updates”.

    Let us know your feedback in the comment section.

    Thanks,
    Abhinav Kaushik
    InDesign Team

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    Bastian Saris commented  · 

    Thanks for looking into it – we kinda worked around this by splitting the Text into 2 parts - this way we were able to export a print PDF. Glad you're working on this - we were lucky someone saw this in prepress so we could still react and try to fix it :)

    this seems to happen with other effects too.

    Bastian Saris shared this idea  · 
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    Bastian Saris commented  · 

    InDesign Version: 12.1.0.56

  9. 4 votes

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    Bastian Saris supported this idea  · 
  10. 16 votes

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    Bastian Saris supported this idea  · 
  11. 155 votes

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    Bastian Saris supported this idea  · 
  12. 128 votes

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    As part of the investigation into the cause of this issue, we personally reached out to many of you over email. We have so far heard from only some of you.

    Of the responses we have received, the conclusion we’ve come to is:
    This issue was intermittent, happened once during the course of work but somehow got resolved and has not happened again. This issue can’t be reproduced now.

    Over a period of time, this thread has not thrown any fresh clues on why this issue seems to occur randomly for some and then seems to resolve itself. So we’re closing this thread.

    However, even though we’re closing this thread, if you again run into this issue any time on a consistent basis, please report it here on UserVoice (in a new thread) with supporting assets like:
    A) a test file,
    B) detailed steps to replicate the issue
    C) any…

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    Bastian Saris commented  · 

    @Ravi Kiran: I did NOT get an E-Mail when you updated your question... is this suppost to be like that? :)

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    Bastian Saris commented  · 

    Are you trying to drag-drop from Bridge into InDesign? => No

    Did the file you were working on (when you ran into this issue) come from an older version of InDesign => Yes, most of the time - (in our case) those are Templatefiles we use to paginate products using EasyCatalog by 65-bit and have been created in previous versions (CS6 or Early CC - can't recall exactly).

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    Bastian Saris commented  · 

    OS X El Capitan 10.11.6 - no Tablet connected - no Tablet drivers installed.

    It's happening on several of our machines at work - we could never narrow it down because it seems to be absolutely random. but it is as annoying as it is random because you end up loosing a lot of work depending on when you last saved your file. (Even IDML doesn't work for us - it just crashes InDesign and the changes are lost.)

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    Bastian Saris commented  · 

    THIS happens to us way too often and my collegues are freaking out about it.

    Are you using any Plug-Ins? Are you working on a Fileserver?

    What OS are yu using?

    maybe we're in things that are the same for us and can track down the issue.

    Bastian Saris supported this idea  · 
  13. 35 votes

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    Bastian Saris supported this idea  · 
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    Bastian Saris commented  · 

    sometimes the mapping really is a pain... there is not even a warning if the style is different - it just changes it without asking :| - a small "workaround" is to put all styles of one document into a subfolder within the styles - then they don't get mapped with the others - still a pain.

  14. 11 votes

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    Bastian Saris commented  · 

    +1 - sounds great

    Bastian Saris supported this idea  · 
  15. 90 votes

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    Fix of the issue is now available in InDesign’s latest November’17 update.
    Please upgrade to the latest version InDesign CC 13.0.1 for the fix.

    If you are unable to see the update, go to Creative Cloud application and click on the context menu on the top right and click on Check for App Updates.

    Thanks,
    InDesign Team

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    Bastian Saris commented  · 

    Why do we have the cloud if you can't provide fixes over the cloud... ? I don't get it

  16. 1 vote

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    Bastian Saris commented  · 

    What version of InDesign are you using? i can keep on working while exporting since it's running as an background task.

  17. 27 votes

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    Hello All,

    Thank you for reporting the issue to us.

    We have been able to fix few scenarios but it is till work in progress.

    Please upgrade your InDesign application to the latest version to try out the incremental fix.

    If you face any problems with the new update, do let us know in the comments.

    _

    Adobe InDesign Team

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    Bastian Saris commented  · 

    Working fine on El Capitan 10.11.6

  18. 24 votes

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    Hello All,

    We have fixed a number of crashes with InDesign’s latest Nov’17 update.
    Please download the latest InDesign version (InDesign CC 13.0.1) for the fix.

    List of crashes and other issues that have been fixed with the update can be found at the below provided link:
    https://helpx.adobe.com/indesign/release-note/indesign-cc-13-0-1.html

    If you are unable to see the update yet, go to Creative Cloud application, click on the context menu on the top right and click on Check for App Updates.

    Bastian Saris supported this idea  · 
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    Bastian Saris commented  · 

    InDesign CC 2018 also kept crashing on my iMac and was horribly slow - had to revert back to CC 2017 (also had lots of other bugs - some were fixed by clearing the preferences but not all of them...)

  19. 29 votes

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    Fix of the issue is now available in InDesign’s latest November’17 update.
    Please upgrade to the latest version InDesign CC 13.0.1 for the fix.

    If you are unable to see the update, go to Creative Cloud application and click on the context menu on the top right and click on Check for App Updates.

    Thanks,
    InDesign Team

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    Bastian Saris commented  · 

    I had way more PDF Export problems with CC 2018 - went back to 2017... Different Output intend than my document had as a Profile and much more...

    Much fun with CC 2018 :/

  20. 44 votes

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    Bastian Saris commented  · 

    I agree - it is horrible to have document specific options in the preferences of InDesign. This should never have been an option to begin with. - You can only guess what setting is for the document or globally for InDesign

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