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Adobe InDesign: Bugs

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  1. Version of Adobe InDesign, InCopy or InDesign Server
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. Test file, screenshot, video or GIF capturing the issue (optional)
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6823 results found

  1. Crash when placing DOCX with paragraphStyles

    Version: InDesign 14.0.1, macOS 10.14.3

    Steps:
    1. Open attached InDesign document (please rename .jpg in .indd, there was a bug while uploading the file)
    2. Place "ThisDocumentHasParagraphStyles.docx" in the document
    3. InDesign crashes :-(

    It seems it has something to do with the ParagraphStyles that are in the Word document. If I try to place the DOCX file named "ThisDocumentDOESNTHaveParagraphStyles.docx", then InDesign doesn't crash.

    Attached is a screen video capture of the process (rename .jpg in .mp4 please)

    Please help!

    3 votes

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  2. Snapping objects is funky

    When moving or scaling objects and aligning (snapping) them to guides or objects, they don't snap to the guides or objects exactly. I regularly
    need to zoom in and visually align them correctly.

    3 votes

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  3. Swatches panel not displaying correctly

    My swatches panel is not displaying correctly. In order to view my current swatches, I have to extend the width of the panel. When the swatch panel is the same width as the other panels, the swatches are completely hidden. Also missing at any size are the buttons for new swatch, delete swatch, etc. These buttons appear on other panels but not swatches. Quitting InDesign and rebooting my computer did not resolve the issue.

    3 votes

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  4. Tabs in Arabic text move weight declaration to the wrong place

    When placing an Arabic weight statement (e.g. "13g") followed by a tab and a percentage (e.g. "19%"), the weight declaration ("g" or "mg") moves to the percentage when exporting to pdf. Only when setting PDFX/1a:2001 is selected the output is correct. But this setting removes all layers and flattens transparencies so it's not very useful.
    A workaround is to place a space after the tab (so on the left side since this is a right to left language).
    See screen shot in attachment. On top = InDesign file, bottom = pdf created from this file using PDFX/4. The top line…

    3 votes

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    3 comments  ·  PDF Export  ·  Admin →
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  5. CC Libraries panel crashes on right-click

    Whenever right-clicking on any item in the CC Libraries panel, the panel crashes. Rebooting computer, restarting InDesign, and resetting preferences did not fix the issue.

    3 votes

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    CLOSED  ·  amaarora responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
    We seek your support in our continual effort to improve InDesign.


    Adobe InDesign Team

  6. crash

    For several days we've had crashes while Indesign CC 2019 (14.0.01) being idle. Might be because links (*.psp and/or *.indd) are breaking due to network issues, but should not crash even so, just say links are broken. This has resulted in several files corrupted and cannot be restored even if those documents themselves are not affected by the broken links. The Indesign temp-files also seem to become corrupt (often showing 0 byte size).

    I've sent several crash reports and heard nothing.

    3 votes

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    CLOSED  ·  amaarora responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    We seek your support in our continual effort to improve InDesign.


    Adobe InDesign Team

  7. Wacom tablet settings nonfunctional

    Wacom tablet setting for InDesign CC 2019 won't show or function in the active application. The touch ring and radial menu setting do not show up. The default settings appear instead. The screen grabs demonstrate how the touch ring behaves with the four default functions; autoscroll/Zoom, Cycle Layers, Brush Size and Canvas Rotation.

    3 votes

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  8. Can't edit bookmarks

    Ver. 14.0.1 - The interactive Bookmarks window doe not allow me to edit an existing bookmark. When I delete the bookmark in InDesign and then create a PDF it continues to exist in the PDF. Why am I unable to edit the bookmark?

    3 votes

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  9. Can't move multiple objects after 14.0.1 of Indesign. And it's sloooowww!

    Trying to move multiple objects, mostly boxes of type. One or several items does not move although selected. Upon undo and trying to move again, other objects doesn't move. And it has gotten so slow but that might be after Mojave 10.14.3 and not Adobe :)

    3 votes

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  10. Can't open .idap files

    We can package .icap files and send them to the proofreader, but when we get the .idap files back we can't open them. We get the error "The selected package file requires an InDesign document “^1” that cannot be found."

    Others seem to be having the same issue here: https://forums.adobe.com/thread/2551100
    The plugin listed in that forum thread does not fix the problem either.

    The problem started when our team updated to CC 2019... had no problems until the update. We're on Apple's Mojave OS and 2019 InDesign.

    3 votes

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    2 comments  ·  Others  ·  Admin →
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  11. Edges of images not showing

    Edges of images (usually around a few mm) are randomly not showing in various documents, I have to nudge the image to make it appear - switching between display performance modes sometimes makes it display correctly, sometimes not. This has only been the case since the 2019 update.

    3 votes

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  12. indesign cc distribute spacing shortcuts doesn't work

    indesign CS4 〜 CC2019
    MAC OS

    Distribute spacing shortcuts doesn't work.

    The specified interval is ignored and it is arranged at 0 mm.

    There is no problem pressing the button of the panel.

    It is only when using shortcuts.

    3 votes

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  13. Use of CC Library Items - EPS files Export as grey boxes and are not properly linked and do not package properly

    When using CC Libraries logos, those logos being used are EPS files.
    Those files will export and be grey boxes as if a broken link.
    Try and access said file in the CC library and sometimes work and doesnt.

    Also these are not collected for output and saved as EPS files when packaging.

    We need to make sure the files are pulled from the CC library and included in the Package. THis would help when we send files to outside companies so they can utilize original content that has been created and put into CC Libraries.

    3 votes

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  14. Character Panel/Properties Panel font display font not correct for GREP-Styles

    Indesign CC 14.0.1, x64

    IF a GREP-style is at work formatting found text-style-ranges, then the font style dropdown in character panel/properties panel/control panel, may not correctly reflect the font in a selection . Please see screenshot attached.

    In the screenshot, a paragraph format grep style has applied a character style "bold" to the word "Foto:" and "Text:". The user has selected the characters OT from the word "Foto:" as an example. The character panel font style should say "Bold", ... as you can see "Light caps" is NOT correct.

    3 votes

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    0 comments  ·  Styles  ·  Admin →
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  15. white overprint with placed INDD

    I stumbled across a strange phenomenon today. I have an INDD file (file 1), which is placed as such in another INDD file (file 2). In this file 1 there is a Swiss cross, which is placed as EPS. If this placed file 1 is exported as PDFX-4, everything looks correct. However, if the file 2 with the placed file 1 is exported as PDFX-4, something strange happens. The Swiss cross disappears in the PDF or the white is set to overprint. However, this is neither stored in file 1 nor in the EPS.

    I have the following
    Option 1:…

    3 votes

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    1 comment  ·  PDF Export  ·  Admin →
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  16. Footnotes flows on the following page even if there is still space on the page where is the reference number

    Indesign CC 14.0.1
    MAC OS High Sierra 10.13.6

    unfortunately it happens very often that the text of the footnotes flows on the following page even if there is still space (several lines) on the page where is the footnote’s reference number.
    for this bug, the result of many jobs is very bad

    3 votes

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    3 comments  ·  Others  ·  Admin →
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  17. High Quality Display Not working

    I have used INDD for about 15 years. Very experienced. but just upgraded it to CC2019 along with Mac OS Mojave 10.14.1. I can no longer see images in high quality (since the upgrades). I have triple checked everything. (image res, all INDD settings etc..) Is this a known issue?

    3 votes

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  18. Page Margins Bug

    I am having a bug/issue with margins. In the page setup and the properties dialogues the measurements are showing as the defaults, but clearly they have been changed as noted in the attached file. This file was created in an earlier version of INDD.

    3 votes

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    The Document Setup shows the Margins of the document when it was created or margins that will be assigned to any new pages you add to the document. However, you can override margins of individual pages by using the Margins and Columns dialog. And this is what has been done for the Page – the Top and Outside margins have been set to 25mm and 45mm respectively (changed from their default setting of 12.7mm).
    Hope this helps.

    Adobe InDesign team

  19. Anchored Textframes with Auto adjusting height within a Textfreame

    1. CC 2018 – 13.1 (Can't update to CC 2019 right now because of Plugins)
    2. Create a big "master" Text frame
    3. Create 2 more text frames that auto adjust in height and fill them with lorem ipsum or any text.
    4. Paste those two text frames into the first created "master" Text frame
    5. Change the Text in the first Text frame (Add some empty lines or remove text) and see InDesign fail to update.
    6. Expected result: Should be pretty obvious... InDesign should not fail to update the current view.
    7. Actual Result: All Textframes are misaligned because InDesign does not update correctly – If…
    3 votes

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    2 comments  ·  Others  ·  Admin →
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  20. tiff transparency

    Transparency of TIFF files does not work in InDesgin. The same files worked well in Windows, Photoshop. I have to get around by batch transform TIFFs into PNGs in order to save the transparency. Please fix it.

    The attachment is one of my TIFF files that doesn't work with InDesign only.

    3 votes

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