1381 results found

1. After updating to InDesign v20.0 Apple Emoji characters are NO LONGER SUPPORTED in the names of "Adobe PDF presets"!

   THIS BUG IS PRESENT since the update to InDesign v20.0.
   Menu: InDesign > File > Adobe PDF Presets

   After updating to InDesign v20.0 Apple Emoji characters are NO LONGER SUPPORTED in the names of "Adobe PDF presets"!
   After many years of functioning perfectly, now with version 20.0 Adobe dropped support of Apple Emoji characters in"PDF presets", resulting, that "PDF presets" can no longer imported to the latest version of InDesign!
   Symptome 01: after updating to InDesign 20.0 the existing presets with names containing Apple Emoji symbols are deleted.
   Symptome 02: When trying to import previous "PDF-presets" ith names containing Apple Emoji symbols, these DO NOT IMPORT into InDesign 20.0!
   Symptome 03: In InDesign 20.0, when creating new "PDF-presets" Apple Emoji characters in the preset name after saving the preset it just disappears without trace!

   THIS BUG IS PRESENT since the update to InDesign v20.0.
   Menu: InDesign > File > Adobe PDF Presets

   After updating to InDesign v20.0 Apple Emoji characters are NO LONGER SUPPORTED in the names of "Adobe PDF presets"!
   After many years of functioning perfectly, now with version 20.0 Adobe dropped support of Apple Emoji characters in"PDF presets", resulting, that "PDF presets" can no longer imported to the latest version of InDesign!
   Symptome 01: after updating to InDesign 20.0 the existing presets with names containing Apple Emoji symbols are deleted.
   Symptome 02: When trying to import previous "PDF-presets" ith names containing Apple… more

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   0 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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2. Paragraph style not applying when selecting the wanted style

   Indesign version 20.0.1

   When highlighting the desired text that I wish to apply the paragraph style to and clicking on the preferred paragraph style. The click animation attempts to very briefly 'grab' the style rather than select it. This works on any paragraph style I try.

   I have a similar issue when selecting a colour swatch to apply, the only option is to grab and drag the desired swatch to where it is needed.

   I also cannot change the font when selecting the text I wish to change and selecting a font from the drop down.

   This is only a recent issue for me that I have experienced over the past week or so.

   I have tried using older versions of Indesing such as 19.5 & 19.4. And am still having the same issues.

   Indesign version 20.0.1

   When highlighting the desired text that I wish to apply the paragraph style to and clicking on the preferred paragraph style. The click animation attempts to very briefly 'grab' the style rather than select it. This works on any paragraph style I try.

   I have a similar issue when selecting a colour swatch to apply, the only option is to grab and drag the desired swatch to where it is needed.

   I also cannot change the font when selecting the text I wish to change and selecting a font from the drop down.

   This is only a… more

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   0 comments  ·  Styles  ·  Delete…  ·  Admin →
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3. Can't change page after selecting an XML node, until setting focus to the main page area

   Summary: After selecting a node in the XML tree, double-clicking any of the page thumbnails or master page thumbnails has no effect. The page won't change until I click on the main page area.
   Steps to reproduce (in Windows):
   1. With a document open in Indesign CC, open the XML Structure pane.
   2. Double click on any of the page thumnails in the "Pages" palette.
   Expected result: I exepct the page to load, that I double clicked.
   Actual result: Nothing happens.

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   1 comment  ·  UI/UI Scaling  ·  Delete…  ·  Admin →
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4. Assets renamed in web view of CC Libraries don't retain name when imported into document

   I've been creating some CC Libraries with quite a few logo assets and have found it easier to do the renaming of the files in web view because it lets me copy/paste a file name, whereas the CC Libraries panel does not.

   I've just come across the issue that even though the names appear to have synced when I view the files in the Libraries panel, when I drag/drop or right-click > Place a file into my actual document, the name disappears from the asset in the Links panel. It defaults to whatever it was when i created the asset (usually Artwork 1). The only way to fix it is to rename it again inside the CC Libraries panel, which I was trying to avoid.

   Running InDesign 14.0.1

   I've been creating some CC Libraries with quite a few logo assets and have found it easier to do the renaming of the files in web view because it lets me copy/paste a file name, whereas the CC Libraries panel does not.

   I've just come across the issue that even though the names appear to have synced when I view the files in the Libraries panel, when I drag/drop or right-click > Place a file into my actual document, the name disappears from the asset in the Links panel. It defaults to whatever it was when i created the asset… more

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   0 comments  ·  Graphics/Images/Assets  ·  Delete…  ·  Admin →
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5. ID 2021: New documents open in the background of home screen

   Windows 10, ID 2021 (16.4)
   Bug 1: new documents open in the background of the home screen. See video.
   Bug 2: if the home screen isn't shown and you create a new file, the home screen will appear and lay over the new document.
   Bug 3: if you change anything on the page, the home screen appears
   Bug 4: if you create multiple new documents and close them, it will sometimes ask to save them and sometimes it won't.

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   2 votes

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   1 comment  ·  UI/UI Scaling  ·  Delete…  ·  Admin →
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6. lexmark printer not printing all elements

   We use Lexmark Laser Printer model CS820
   Windows 10 OS

   We use our indesign file as a template to print custom certificates.
   We change the name on the certificate for each customer.
   The printer will not print all elements of a design: i.e. the images and text are missing.

   And

   Files will often not print immediately but will 'sit' in the printer memory for up to several minutes before printing.

   For a print business this is not acceptable. Please advise with working solutions.

   We have a Lexmark CS827 and this works fine.

   2 votes

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   0 comments  ·  Print/Packaging  ·  Delete…  ·  Admin →
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7. W key doesn't work in 16.1 or 16.2.1 on Windows 10

   Title says it all. I deleted preferences and restarted the computer, and W just doesn't work to switch the screen mode. I installed 16.0 and W works fine there.

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   0 comments  ·  Performance/Usability  ·  Edit…  ·  Delete…  ·  Admin →
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8. Bug with 'based on' paragraph styles: selected style doesn't appear to be 'selected' after mouse over

   I have some Indesign documents (CC 2019 and CC 2020, version doesn't matter) where I have a lot (+ 300) of paragraph styles. Most par styles are based on other styles. I can see the name of the style another par style is based on in the dialogue window 'paragraph styles options'.

   All my styles are placed in style groups, according to levels.
   Within these groups, there are a lot of styles that have the same names as styles in another group. So for instance, I have some 30 styles that are called 'p'. Renaming is in my case no option.

   When I want to see on which 'p' style another par style is based, I click on the name 'p' and it shows a light grey 'p' style when it is on top of the list, but not when it is almost at the end of a very long list.
   Also, when you mouse over in the par styles names-panel, the shading of the 'based on' style will disappear. So it is almost impossible to determine on what style 'p' it is based on.

   Solution: give the par style that is used as the 'based on' par style a more destinctive shading color, and also don't remove the shading once moused over any other par style name until you click on another par style name.

   PS: the selection of the style 'paginanummer' is after mousing over, not clicking

   I have some Indesign documents (CC 2019 and CC 2020, version doesn't matter) where I have a lot (+ 300) of paragraph styles. Most par styles are based on other styles. I can see the name of the style another par style is based on in the dialogue window 'paragraph styles options'.

   All my styles are placed in style groups, according to levels.
   Within these groups, there are a lot of styles that have the same names as styles in another group. So for instance, I have some 30 styles that are called 'p'. Renaming is in my case no… more

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   1 comment  ·  Styles  ·  Delete…  ·  Admin →
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9. Adobe Fonts: Garamond Premier Pro 'Regular' is buggy, keeps disappearing in Indesign

   Hi there,

   Adobe Fonts is already fairly buggy and annoying, but InDesign also keeps losing added fonts. (InDesign 20.0.1 x64)

   In the drop down font list in InDesign, it splits fonts in the same Add Family into different groups, without giving the groups any kind of unique name so that you can tell which is which, and at the same time, it won't add both groups to the top recently-used section, such that you have to scroll down to find the missing group (and the font you just used), while having to then guess which group is the missing one. If you guess wrong, you're jumped back to the top and have to go scrolling again (or type in the font name, but the menu formatting becomes illegible then, in the sense that names are cut off and there's no longer any hierarchy, such that now you're squinting through a very long, cut-off menu, trying to find your font. It'd be helpful if the drop-down list still had some hierarchy while typing the font name, like it does when you're just scrolling through it)

   Even worse, it's having trouble finding certain added fonts, even though the whole Add Family was installed from Adobe Fonts.

   Garamond Premier Pro 'Regular' keeps disappearing in InDesign, even though the other fonts work. Medium is fine, it's the Regular that it's unhappy about. Perhaps should have been called Roman?

   (Garamond Premier gets split into a group of 22 fonts and a group of 11 Display fonts. So for example, the (22) group gets added to the recently-used fonts, but the (11) group does not, even though Display fonts are also being used. The 'Regular' font has gone pink repeatedly, even though Adobe Fonts thought it was installed. Tried removing and adding back, and InDesign has still been unable to find it)

   Thank you!

   Hi there,

   Adobe Fonts is already fairly buggy and annoying, but InDesign also keeps losing added fonts. (InDesign 20.0.1 x64)

   In the drop down font list in InDesign, it splits fonts in the same Add Family into different groups, without giving the groups any kind of unique name so that you can tell which is which, and at the same time, it won't add both groups to the top recently-used section, such that you have to scroll down to find the missing group (and the font you just used), while having to then guess which group is the missing one.… more

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   1 comment  ·  Performance/Usability  ·  Delete…  ·  Admin →
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10. Cmd/Ctrl+Backspace and Cmd/Ctrl+Delete bugs

    Hi,

    Cmd/Ctrl+Backspace and Cmd/Ctrl+Delete bugs act erratically in latest InCopy (13.1) on Mac and Windows: contrary to all other apps and InDesign Story Editor, they delete words from seemingly random side of the cursor.

    See https://forums.adobe.com/message/10524905

    Actual result: Cmd+Del often deletes from left hand side, Cmd+Backspace often deletes from right hand side of the cursor.

    Expected result: Cmd/Ctrl+Del always deletes the word to the right of the cursor; Cmd/Ctrl+Backspace always deletes a word from to the left of the cursor.

    Regards
    m.

    2 votes

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    2 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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    Under Review  ·  amaarora responded

    Hi,
    Thanks for reporting the issue.
    We will look into the problem

    -Aman

11. Object effects not scaling when using numeric adjustment

    When I scale an object using the actual size of the object, say I have a rectangle 40x40mm with a stroke size of 4 point, and I increase the size to say 80x80mm the stroke still stays at 4 points. This also applies to effects that I have given the object, like a drop shadow. All the effects are not scaled if I scale the object numerically. No matter which panel I use and of course the transformation panel is marked to scale strokes and effects. The effects do scale if I scale it by percentage like they should.
    The problem is, if I have some sort of artwork with any kind of outline and want to set the exact hight of that artwork or object, the stroke size used to be adjusted accordingly, but now just stays as it was set at the beginning.

    When I scale an object using the actual size of the object, say I have a rectangle 40x40mm with a stroke size of 4 point, and I increase the size to say 80x80mm the stroke still stays at 4 points. This also applies to effects that I have given the object, like a drop shadow. All the effects are not scaled if I scale the object numerically. No matter which panel I use and of course the transformation panel is marked to scale strokes and effects. The effects do scale if I scale it by percentage like they should.
    The… more

    2 votes

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    0 comments  ·  Effects/Transparency  ·  Delete…  ·  Admin →
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12. Copying a page: Wrong position

    When making a copy of a page, for example a copy of page 1, the new copy lands on a wrong position in the page palette.
    1. Click and drag page 1 in the page palette while holding the alt-key. Then move mouse to the right, until a line appears between pages 1 and 2.
    2. Releasing the mouse button should result in a copy of page 1 between the original page 1 and 2. All subsequent page numbers should increase by 1.
    3. Instead of landing on position 2, the copied page appears on position 3.

    This issue has surfaced since the version before the latest.

    System: Windows 10, Adobe Indesign 14.0.1 with all updates.

    When making a copy of a page, for example a copy of page 1, the new copy lands on a wrong position in the page palette.
    1. Click and drag page 1 in the page palette while holding the alt-key. Then move mouse to the right, until a line appears between pages 1 and 2.
    2. Releasing the mouse button should result in a copy of page 1 between the original page 1 and 2. All subsequent page numbers should increase by 1.
    3. Instead of landing on position 2, the copied page appears on position 3.

    This issue has… more

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    5 comments  ·  Document/Pages  ·  Delete…  ·  Admin →
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    Need More Info  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    We have released InDesign CC2019.0.2 with lot of bug fixes. If you are not on 14.0.2.324 then I would recommend you to upgrade to latest version as it is more robust.

    If you still face this issue even after updating, please provide more information to santalwa@adobe.com –
    • Reproducible Steps – What were you doing when you encountered the issue in InDesign?
    • Error snapshot or video recording of the issue?
    • Is(Are) the issue related to a specific document(s)/asset(s)? If Yes, Can you please provide the document(s)/asset(s)?
    • Does Trashing preference and cache, please create a backup of Preference and cache before trashing them, help to resolve the issue?

    Adobe InDesign Team

13. dual monitors - UI stays the size of the small monitor even when I drag it back to the large HD monitor

    Windows 10

    Monitor 1 is my Huion display tablet 16”
    Monitor 2 is main 32" Samsung monitor

    If I open InDesign with "extend these displays" checked in the windows display settings and then drag the program back to Monitor 2 (32" Samsung) - the work area is smaller and I cannot drag it to fill the screen. Also the text for all dialog boxes is too small and the program will not release from the settings of the Huion tablet.

    I need to be able to have InDesign behave like Photoshop - which opens up with the same scaling and text size for menus and normal sized dialog boxes on either monitor.

    This is a huge issue for me. I need to use the Huion tablet for Photoshop retouching and also need to be able to view the long document in InDesign on the larger monitor to view the original at a normal viewable size.

    Can you please fix this?

    I am not sure why it would be different for InDesign. Photoshop works seamlessly and retains the same appearance when dragged between the two monitors.

    It would be great if we could select which monitor to open individual programs on - but I am not sure how that would work.

    Thanks.

    Windows 10

    Monitor 1 is my Huion display tablet 16”
    Monitor 2 is main 32" Samsung monitor

    If I open InDesign with "extend these displays" checked in the windows display settings and then drag the program back to Monitor 2 (32" Samsung) - the work area is smaller and I cannot drag it to fill the screen. Also the text for all dialog boxes is too small and the program will not release from the settings of the Huion tablet.

    I need to be able to have InDesign behave like Photoshop - which opens up with the same… more

    2 votes

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14. InDesign 19.5 hangs on startup (ARM Mac, not sure about x86 and Windows)

    I've been experiencing this for some time on different Macs with different versions of InDesign. This time round I have a repeatable setup which makes the issue occur consistently. The issue occurs on 'real' machines as well as VMs - it's just that this time I've 'caught' the problem in one of my VMs.

    I am using a Mac OS X virtual machine (using Parallels) on an ARM processor (M2 Max, 64GB of memory). In the virtual machine, I've only installed Mac OS X Sequoia, Creative Cloud Desktop, and InDesign 19.5. Everything is as vanilla as it can be.

    When I launch InDesign it hangs. I tried a preference reset. No change. I've created a few samples with Activity Monitor, and then did a force quit after about 4 mins, and captured the crash logs from Apple and Adobe.

    The issue is repeatable - each launch, InDesign hangs.

    When I downgrade to InDesign 19.0, everything works fine - the issue seems to have started somewhere between 19.0 and 19.5

    I believe it to be some kind of deadlock - cursory viewing of the crash log seems to have a lot of threads just waiting.

    My hunch is that the issue might be related to the activation logic - my internet connection is sometimes slow, and I have a feeling there might be some deadlock situation when the connection is too slow, and something internally gives up waiting.

    I've been experiencing this for some time on different Macs with different versions of InDesign. This time round I have a repeatable setup which makes the issue occur consistently. The issue occurs on 'real' machines as well as VMs - it's just that this time I've 'caught' the problem in one of my VMs.

    I am using a Mac OS X virtual machine (using Parallels) on an ARM processor (M2 Max, 64GB of memory). In the virtual machine, I've only installed Mac OS X Sequoia, Creative Cloud Desktop, and InDesign 19.5. Everything is as vanilla as it can be.

    When… more

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    1 comment  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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    Need More Info  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    We have released InDesign 2025(v20.2.0.036) with many stability fixes. We recommend you upgrade to the latest version (if you’re not already using it) as it is more robust.

    If you are still facing this issue even after updating it, please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )

    Also, please send the following information to santalwa@adobe.com :

    • Reproducible Steps – What were you doing when InDesign froze?
    • Video recording of the issue
    • Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide us with the document(s)/asset(s)? Please package the entire document (To package the document, choose File → Package…)

    —

    Adobe InDesign Team

15. DataMerge facing pages odd disposition

    Indesign 2019 14.0.2 x64 on Windows 10
    I have created a data merge document that uses a facing pages master. My document before DataMerge only has one page. When the document is created only right pages are created, but the spread come back to facing pages if I add a second layout or if I toggle "allow selected spreads to shuffle" off and on again.
    If my model has two pages, the document after DataMerge creates a list single right and left pages alternated untill you change the layout or toggle shuffle.
    I think that it should be a spread of continuos facing pages from the beginning.

    Indesign 2019 14.0.2 x64 on Windows 10
    I have created a data merge document that uses a facing pages master. My document before DataMerge only has one page. When the document is created only right pages are created, but the spread come back to facing pages if I add a second layout or if I toggle "allow selected spreads to shuffle" off and on again.
    If my model has two pages, the document after DataMerge creates a list single right and left pages alternated untill you change the layout or toggle shuffle.
    I think that it should be a… more

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16. Error with InDesign (Beta): "Some files required for color management are missing"

    Hi, when I start the just-released InDesign (Beta) on Windows ARM, I get the error "Some files required for color management are missing. Please re-install the application to ensure proper functioning".

    I've uninstalled and reinstalled, and have used the Creative Cloud Cleaner, but it doesn't resolve the issue. InDesign seems to be running OK even after getting the error, so it's more of a nuisance than anything. I may run into some issues in future with color management though.

    1. Adobe InDesign (Beta) 19.5 x64 (Mainline CI #09013C9)
    2. Launch InDesign
    3. InDesign should start without any errors.
    4. The error message in the attached screenshot appears.

    Hi, when I start the just-released InDesign (Beta) on Windows ARM, I get the error "Some files required for color management are missing. Please re-install the application to ensure proper functioning".

    I've uninstalled and reinstalled, and have used the Creative Cloud Cleaner, but it doesn't resolve the issue. InDesign seems to be running OK even after getting the error, so it's more of a nuisance than anything. I may run into some issues in future with color management though.

    1. Adobe InDesign (Beta) 19.5 x64 (Mainline CI #09013C9)
    2. Launch InDesign
    3. InDesign should start without any errors.
    4. The error message in… more

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    Closed: Fixed  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    InDesign Beta 19.5.0.91 is made live on Win Arm machines for English users. Users having their language as EN, can now install and use InDesign Beta on Windows Arm based machines.

    Please share your AdobeID with us at sharewithid@adobe.com so that we can help you gain exclusive access to the InDesign beta version on a Windows ARM machine if you are unable to access the beta app.

    Refer to the following articles for more information:

    • https://helpx.adobe.com/download-install/kb/arm-processors.html
    • https://helpx.adobe.com/indesign/kb/windows-arm-support.html

    -

    Sanyam Talwar (he/him)

17. Slow opening documents with links to a network drive letter that is not present

    InDesign 2022 – version 17.1 x64 running on Windows 10.

    1. Steps to reproduce the issues
       Prepare a document in this way:
       1a Create a new document.
       1b Place an image from a network letter, that you can disconnect (VPN).
       1c Save the document locally (the linked file should just be on the network).
       1d Close the document, and close the VPN connection.
       1e Open the document.

    2. I would expect the document to open within 5 seconds or so.

    3. It takes 18 to 20 seconds before the message about a missing link appears, and the document can open.

    (With the VPN connection up from the start, the document opens instantly).

    InDesign 2022 – version 17.1 x64 running on Windows 10.

    1. Steps to reproduce the issues
       Prepare a document in this way:
       1a Create a new document.
       1b Place an image from a network letter, that you can disconnect (VPN).
       1c Save the document locally (the linked file should just be on the network).
       1d Close the document, and close the VPN connection.
       1e Open the document.

    2. I would expect the document to open within 5 seconds or so.

    3. It takes 18 to 20 seconds before the message about a missing link appears, and the document can open.

    (With the… more

    2 votes

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    0 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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18. Shared destination URLs link back to old INDD files and stop working in PDF

    INDD 2024 v19.3 Mac
    I'm not sure if this is a bug or intentional by design but it has caused us no end of problems
    I create 1 working template - often this template is a recycled and updated file from the previous year. When approved by the client I then "Save as" with different names for different regions.
    Unfortunately when I do this, the "Shared hyperlink destinations" link back to the original InDesign document. When working with multiple designers across multiple machines, the links cannot be edited by anyone who does not have the original file so every hyperlink (URLs) has to be recreated for each newly "Save As" document, which is very time consuming when there are a many URLs (and multiple documents).
    We first noticed this when the links stopped working when exported as an interactive PDF.
    Shared destinations are useful for grouping together in the Hyperlink window, however I don't see the purpose of sharing across documents as, when PDFs are uploaded to an online server, there is no way they will be able to link back to a file on a hard drive, somewhere in the universe. And I don't see the benefit(s) of linking INDD files across a local hard drive or local server.
    I believe Shared destinations should exist only within the individual document so that when a "Save as" is performed they become shared in that new document only.
    I hope you understand the issue I'm referring to.

    INDD 2024 v19.3 Mac
    I'm not sure if this is a bug or intentional by design but it has caused us no end of problems
    I create 1 working template - often this template is a recycled and updated file from the previous year. When approved by the client I then "Save as" with different names for different regions.
    Unfortunately when I do this, the "Shared hyperlink destinations" link back to the original InDesign document. When working with multiple designers across multiple machines, the links cannot be edited by anyone who does not have the original file so every hyperlink… more

    1 vote

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19. crash split layout view

    InDesign (randomly) crashes when copying/pasting from one view to the other in split layout view.
    At this time I'm working on a Windows 10 machine with InDesign 17.3 installed, but I've had this isue already for years, going back to InDesign 14. The problem occured also on Mac machines with Sierra and Catalina installed.

    I can't timely reproduce the issue, it happens randomly, but always with split layout view in use. Only today InDesign crashed already 7 times while I was working in split layout view.

    2 votes

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    1 comment  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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20. Direct PDF-Export in Data merge copies "page-1-text" to all other pages

    In the linked video you can see a bug in Indesign 17.1 x64 on Windows 10.
    Data Merge offers two ways to output pages. You can generate a merged Indesign-Document (works) and you can directly export to PDF.
    The direct PDF-export doesn't work for me, because texts from page 1 get copied to all other pages instead of using each pages text.
    The video shows the comparison between both methods and i just don't see a reason for what is happening.

    https://youtu.be/1KYfsi82Aqc

    2 votes

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    0 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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