1460 results found

1. Errors in grep-processing in 2019

   Some days ago was message about error in usage grep-queries and patch to fix it.
   https://helpx.adobe.com/indesign/kb/search-issue-in-long-documents.html

   But this patch doesn’t solve all problems, see video:
   https://youtu.be/OD2VFt9auCA

   Attached idml-file and script show error in CC 2019.02.
   https://www.dropbox.com/s/mg2lfsbvrb4hq20/CC2019%20error.zip?dl=0
   This InDesign is fixed by CopyPlugin.zip

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2. InDesign 14.0.3 document Missing/Invisible text and photos

   I am using Indesign v. 14.0.3 on a mac with High Sierra 10.13.6.

   I save my projects regularly the whole time I'm working, so it's not a saving issue. Everything was there when I saved and closed the project before this.

   I've been working on a project layout for over two weeks now. Last night I was putting the final version together when it started slowing down, taking a long time to move an item, etc. I saved my project and closed Indesign. I reopened after a while hoping the glitch had time to resolve itself.

   When I open the project now, whole pages are blank. However, everything still shows in the Layers panel as being on the page(s). When I select the item, either it shows me the bounding box but not the text, or it shows me the linked file box with nothing in it, or it shows that the selected item is located in the center seam of the spread with no way to select or move or recover it.

   I really don't want to have to recreate a 32-page catalog on its due date. I have not had a single issue with Indesign on this project until this happened last night.

   Just spent almost 3 hours on Chat with Adobe - multiple steps and hoops - and still no change, no resolution of the issue. The final step? Recreate the document. So, 75-100 hours of work - just recreate it. 24 hours before my deadline.

   So frustrated.

   I am using Indesign v. 14.0.3 on a mac with High Sierra 10.13.6.

   I save my projects regularly the whole time I'm working, so it's not a saving issue. Everything was there when I saved and closed the project before this.

   I've been working on a project layout for over two weeks now. Last night I was putting the final version together when it started slowing down, taking a long time to move an item, etc. I saved my project and closed Indesign. I reopened after a while hoping the glitch had time to resolve itself.

   When I open… more

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3. InDesign 18.1 x64 (Windows) - Problem with font Latino URW Regular Italic

   InDesign 18.1 x64 (Windows) - Downloaded Adobe Latino URW fonts from Adobe fonts site - The Regular Italic shows up as Italic in Windows fonts and Word, the others are OK. When placing Word document into InDesign, get missing font because InDesign does not recognize Latino URW Italic, it wants Latino URW Regular Italic. It is a font naming issue. After removing font, restarting computer, and reloading, problem persists.

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4. InDesign 2020 freezes when placing articles with endnotes (big file)

   Working with a approximately 500 paged book, 30 articles with endnotes.

   Now with 20 articles / 300 pages done, InDesign 2020 freezes when placing new articles.

   Please, please, please: fix the issue with a possibility to keep all endnotes in a separate ID-file (linking endnotes to other ID-files)! Because of this, now forced to have the whole, massive book in one ID-file.

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   2 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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   CLOSED  ·  amaarora responded

   To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

   We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

   We recommend you to upgrade to the latest version of InDesign 2020 (if you’re not already on it). It contains a lot of stability fixes.

   If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
   We seek your support in our continual effort to improve InDesign.

   —
   Adobe InDesign Team

5. InDesign 2024 Can't Scroll

   I was forced to download the newest InDesign software by creative cloud and since doing so am unable to use my mousepad or mouse to scroll through documents. I have to use the side and bottom slider and thats the only way it will work. I have seen other students having the same issue, this makes the program way less efficient and time consumptive to use.

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6. Montserrat Font errors

   The Montserrat font is not displaying correctly in the program, I exported a page to see if it is just a display issue but it is not, the font is still displaying incorrectly even when exporting the file, I checked in Illustrator but it is displaying normally, fix this problem please. It even stuck when I was doing my typography tests, specially with the Bold style

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   Need More Info  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

   We have released InDesign 2025(v20.2.0.036) with many stability fixes. We recommend you upgrade to the latest version (if you’re not already using it) as it is more robust.

   If you are still facing this issue even after updating it, please send the following information to santalwa@adobe.com :

   • Reproducible Steps – What were you doing when InDesign froze?
   • Video recording of the issue
   • Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide us with the document(s)/asset(s)? Please package the entire document (To package the document, choose File → Package…)

   —

   Adobe InDesign Team

7. Document dissapearing from view after screenlock

   Every time my screen goes to sleep or autolocks, when I open it back up the document I am working on disappears from view. I can see it is still there as there are a few frame outlines visible, and I am able to save it close it and reopen, then all is fine again but it is a very annoying issue as I have to do this multiple times per day.

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   0 comments  ·  UI/UI Scaling  ·  Delete…  ·  Admin →
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8. [ Versions 14 and 15 ] Adjust Layout | Liquid Page Rule "Scale" is affecting the result

   Hi together,
   as it seems feature Adjust Layout is actually affected by Liquid Page Rule.

   Two identical pages will scale type differently if Liquid Page Rule is set to "Based on Master" on one page and "Scale" on the other page.

   This seems to be a bug. Liquid Page Rule should not affect the result of Adjust Layout. Applied my test documents from my German InDesign 2020 15.0.2.310 on Windows 10:
   200206-1-Wrong-Text-Size-with-LayoutAdjustment-INDD-2020.zip

   NOTE: I renamed the zip file to .zip.txt because this site will NOT allow to attach zip files.

   Also see into this thread at Adobe InDesign Forum where the issue came up recently:

   Unusual, weird layout (ID CC2020): fonts are scaled
   喜狼_edny
   Feb 05, 2020
   https://community.adobe.com/t5/indesign/unusual-weird-layout-id-cc2020-fonts-are-scaled/td-p/10904930?page=1

   Regards,
   Uwe Laubender
   ( ACP )

   Hi together,
   as it seems feature Adjust Layout is actually affected by Liquid Page Rule.

   Two identical pages will scale type differently if Liquid Page Rule is set to "Based on Master" on one page and "Scale" on the other page.

   This seems to be a bug. Liquid Page Rule should not affect the result of Adjust Layout. Applied my test documents from my German InDesign 2020 15.0.2.310 on Windows 10:
   200206-1-Wrong-Text-Size-with-LayoutAdjustment-INDD-2020.zip

   NOTE: I renamed the zip file to .zip.txt because this site will NOT allow to attach zip files.

   Also see into this thread at Adobe InDesign Forum where… more

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   1 comment  ·  Adjust Layout  ·  Delete…  ·  Admin →
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9. InDesign crashes when mounting/updating another InDesign document with overset text

   InDesign Version: Adobe InDesign CC 13.0.1
   Operating System: macOS High Sierra version 10.13.2
   Computer: MacBook Pro (Retina, 15-inch, Mid 2015)

   Steps to reproduce the issue:
   1. Create a new document in InDesign with at least 3 pages.
   2. Make a textbox on one of the pages (e.g. page 1) and fill it with some text.
   3. Resize the textbox so that some text overset and preflight shows 1 error - overflowing text.
   4. Save and close the document
   5. Create a new InDesign document
   6. Place the InDesign file with the overflowing textbox in the new InDesign document (NOTE: You need to place the page which actually has the overflowing text). You should get an error message that the document you want to place is containing overflowing text. Click OK.
   7. Alt+Double Click / Opt+Double Click on the placed document in order to edit it.
   8. Do some edits in the document, e.g. duplicate the textbox with the overflowing text by holding ALT while moving it. Make sure that you still have overset text in the document.
   9. Save the document, and close it by clicking CMD+W or File->Close. This should automatically lead you back to the document where you placed the document, and InDesign should try to automatically update the placed document with the new content.

   Expected result:
   InDesign should update the contents of the placed InDesign document, and not crash, regardless of whether the placed InDesign document contains overset text or not.

   Actual result:
   In my case, InDesign crashes at the end of step 9 when trying to update the placed document containing overset text. I have attached a screenshot, in addition to the crash reports generated by Apple/Adobe at this time. InDesign shows the following error message (translated from Norwegian to English): "Error: Adobe InDesign is exiting. A serious error occured. Restart InDesign to restore work in any InDesign-documents that isn't archived." It also shows a dialog box which warns you about overset text on pages in the placed document.

   Extra notes and comments:
   If InDesign didn't crash in step 9, you can try to go to the "Links" panel and update the link to the placed document, if it didn't update automatically. In general you should also try placing and updating InDesign documents containing overset text into another InDesign document, and this error should occur eventually.

   In my experience InDesign crashes very often due to this error when using a workflow which requires mounting other InDesign documents, which might contain overset text accidentally. In the workflow that we use, this error is very devastating leading to InDesign crashing up to several times per day (or per hour) in certain periods.

   The error most consistently occurs when doing some changes in a document containing overset text, and then updating it in InDesign, as described in the steps to reproduce the error. However, the error has also occured when placing the document, not just while updating it.

   I have also experienced that this error occurs even when there just are some extra lines at the end of the textbox, so that text technically overflows, but no preflight error appears because the overflowing text is just empty lines/paragraphs. This makes the bug extra difficult to avoid, because the overflowing text could be in any textbox in the document, even though no error is showed.

   This error has occured consistently over several InDesign and OS versions, at least for several years, probably since the feature to place another InDesign document was introduced.

   InDesign Version: Adobe InDesign CC 13.0.1
   Operating System: macOS High Sierra version 10.13.2
   Computer: MacBook Pro (Retina, 15-inch, Mid 2015)

   Steps to reproduce the issue:
   1. Create a new document in InDesign with at least 3 pages.
   2. Make a textbox on one of the pages (e.g. page 1) and fill it with some text.
   3. Resize the textbox so that some text overset and preflight shows 1 error - overflowing text.
   4. Save and close the document
   5. Create a new InDesign document
   6. Place the InDesign file with the overflowing textbox in the new InDesign document (NOTE:… more

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   Closed: Fixed  ·  Abhinav Kaushik responded

   Hello All,

   Thank you for your support. The issue is now fixed in the latest update of InDesign.
   Please upgrade to the new InDesign 14.0 from your Creative Cloud Application.

   If you are unable to see the update yet, click on the menu (three dots) on the top right corner of Creative cloud app and click on “Check for App Updates”.

   Let us know if the issue is resolved for you in InDesign 14.0.

   Thanks,
   Abhinav Kaushik
   InDesign Team

10. Export to PDF crashes when Printer's Marks checked on in PDF export window menu (Indesign 14.0.1 )

    When I leave Printer's Marks unchecked, Indesign exports effortlessly.

    Crashing while exporting to PDF happens with any design, regardless of the contents in the design (RGB, .ai files, etc.)

    I have tested it on exporting older designs that have already been sent to print with printer's marks, prior to this issue.

    Note: checking or unchecking Bleed and Slug don't interfere – only Printer's Marks do.

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    Closed: Not Reproducible  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    Based on user comments that the crash was no longer reproducible in 14.0.1, we’re closing this issue.

    —
    Adobe InDesign team

11. Mouse click doesn't register properly

    On MacOS IdDesign 20.0.1 and 19.5.1 improperly register mouse clicks.

    As this misbehaviour started recently I suspect that some Apple patch broken something.
    But I do not experience any issues in other applications! Everything seems to work normally but InDesign.

    If you click a frame, InD registers a click-and-hold while I just clicked it with trackpad and lifted the finder up (see video).

    Second, if I put editing mark into the text and go to Paragraph style to apply it, the palette doesn’t register the click properly—it seems it registers a drag, not a click! I can only try to click multiple times in a row, very quickly, and then there’s a chance the click will be registered (as on the second video).

    Clicks with Wacom tablet seem to register properly in first case, while paragraph / text style are broken in both cases.

    I encountered that issue using macOS Sonoma, so I decided to upgrade to MacOS Sequoia, but with no effect. I’m working on MacBookPro18,3 with Apple M1 Pro.

    Work is almost impossible now…

    On MacOS IdDesign 20.0.1 and 19.5.1 improperly register mouse clicks.

    As this misbehaviour started recently I suspect that some Apple patch broken something.
    But I do not experience any issues in other applications! Everything seems to work normally but InDesign.

    If you click a frame, InD registers a click-and-hold while I just clicked it with trackpad and lifted the finder up (see video).

    Second, if I put editing mark into the text and go to Paragraph style to apply it, the palette doesn’t register the click properly—it seems it registers a drag, not a click! I can only try… more

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12. Indesign crashing issues

    Version of Adobe InDesign: 18.2.1, 18.1
    Yesterday and also today I am facing multiple crashes. I had 3 files open, when I opened 3rd file & wanting to copy & paste photos into the other file problem started. Indesign started to load something, it got stucked for a few minutes & then crashed. Pictures which I wanted to copy had about 150MB. Attached I am sending also details about my OS & report I got afterwards.

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13. Margins outside page bounds

    In the new New Document setup dialog it is possible to set margins larger than the page dimensions which results in Margins outside the page area. This does not happen with the legacy dialog.

    Please see https://community.adobe.com/t5/indesign-discussions/bug-issue-with-margins-and-paper-size-document-with-margins-outside-document/m-p/13425416#M507464 for more details.

    Unable to attach sample .indd file...

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14. Idml export issues

    I have a file that won't export a fully formed .idml file. Here's my setup.

    MacOS Mojave 10.14.4
    InDesign 14.0.2.324

    Steps to reproduce: export or save one particular file as .idml format; open resulting .idml file.

    Expected result: file should open as a new document.

    Actual result: an error dialog pops up saying the file cannot be opened, with the error 'not well formed.'

    This only occurs with one particular file, but it occurs on any Mac used to export the file, and with InDesign version 14.0.3

    I have also tried to open the CC 2019 file in CC 2018, and export an .idml from cc 2018, but I get the same error opening the file.

    I have a file that won't export a fully formed .idml file. Here's my setup.

    MacOS Mojave 10.14.4
    InDesign 14.0.2.324

    Steps to reproduce: export or save one particular file as .idml format; open resulting .idml file.

    Expected result: file should open as a new document.

    Actual result: an error dialog pops up saying the file cannot be opened, with the error 'not well formed.'

    This only occurs with one particular file, but it occurs on any Mac used to export the file, and with InDesign version 14.0.3

    I have also tried to open the CC 2019 file in CC 2018,… more

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    3 comments  ·  IDML Export  ·  Delete…  ·  Admin →
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    CLOSED  ·  amaarora responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
    We seek your support in our continual effort to improve InDesign.

    —
    Adobe InDesign Team

15. Continuous issues with 21.1 on Windows 11 - Won't Open/Crashing

    Since updating to 21.1 (2026), I have to repair the Visual C++ Redistributables, restart, and then reset preferences with Shift+Ctrl+Alt just to get InDesign to open. Error OXC0000142. I have done this numerous times, and each week, I have to do it again.

    It also has crashed my (and others on our team) computers which makes them boot into the BIOS to a Support Repair screen.

    21.1 is near unusable at this point.

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    1 comment  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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16. Incorrect replacement of special characters in hyperlinks while exporting to interactive PDF

    In InDesign, the special characters in hyperlinks are converted while exporting as interactive PDF differently depending on the platform (Windows or Mac) and the type of hyperlink and are thus made unusable.

    If the hyperlink replaces a text without further intervention in the document, special Characters are sometimes incorrectly replaced.

    The replacement is different depending on how the hyperlink is used in the document:
    - text that is a hyperlink
    - Assigned hyperlink to a text
    - button

    In addition, Mac and Windows export result in further differences.

    So far I only have tested the letters äüö, but cannot rule out the possibility that other special characters will be converted incorrectly.

    So it doesn't make sense.
    Please convert this different handling to a functioning one in all environments.

    See attached PDF for the Links made on Mac.
    Unfortunately i can't upload the Indesign file for you to test this issue.
    You find it here for Download:
    https://daten.herzog-kuhnke.de/index.php/s/mRdWgYGPBm4zjHA

    In InDesign, the special characters in hyperlinks are converted while exporting as interactive PDF differently depending on the platform (Windows or Mac) and the type of hyperlink and are thus made unusable.

    If the hyperlink replaces a text without further intervention in the document, special Characters are sometimes incorrectly replaced.

    The replacement is different depending on how the hyperlink is used in the document:
    - text that is a hyperlink
    - Assigned hyperlink to a text
    - button

    In addition, Mac and Windows export result in further differences.

    So far I only have tested the letters äüö, but cannot rule… more

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    1 comment  ·  PDF Export  ·  Delete…  ·  Admin →
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17. Space Bar Shortcut for Hand Tool frequently stops working (MacOS)

    About once a week I find that the hand tool shortcut stops working.
    Restarting InDesign doesn't resolve the issue, however restarting the computer does.

    Space bar continues to work in all other capacities (including as a spacebar, as I'm experiencing the bug right now and yet still able to add spaces into this text box)

    macOS Big Sur 11.6.7
    (Not updating to Monterey due to cloud services bugs in the operating system)

    1 vote

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    0 comments  ·  Performance/Usability  ·  Edit…  ·  Delete…  ·  Admin →
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18. Disable object stroke effects is not working

    I'm trying to disable strokes inner and outerglows in a specific object style using the code:

    var doc = app.activeDocument;

    var myObject = doc.objectStyles.item("box");

    myObject.strokeEffectsEnablingSettings.enableInnerGlow = false;
    myObject.strokeEffectsEnablingSettings.enableOuterGlow = false;

    But all I got is the behavior in the attached image. Is not really disabling and the effects is still active in the object.

    Posted the issue in a forum and we all realize that's a bug.

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    0 comments  ·  Effects/Transparency  ·  Edit…  ·  Delete…  ·  Admin →
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19. Indesign 16.3.2, Keyboard shortcut for preview (W) changes text appearance (from left justified to right justified) — but prints accurately.

    Recent update to 16.3.2 — am working on an InDesign document that has a line of left-justified text.
    1. When I use the keyboard shortcut "W" to view the document in Preview Mode (without boxes/positioning lines) the text jumps to the right hand side of the page.
    2. When I click out of Preview mode (W again) it shows me the text where I placed it — left justified. I saved the document and reopened it and the bug is still there. When I make a pdf from it, or print the page, the line is correctly on the left. In other words, it's a visual issue only.

    1. If I make the text left justified again, it fixes the issue. I wonder if the bug is to show a previous state of the design? Except that I saved the document and the bug persisted.

    I can't send screen saves as the client is prohibits sharing any of their content.

    Recent update to 16.3.2 — am working on an InDesign document that has a line of left-justified text.
    1. When I use the keyboard shortcut "W" to view the document in Preview Mode (without boxes/positioning lines) the text jumps to the right hand side of the page.
    2. When I click out of Preview mode (W again) it shows me the text where I placed it — left justified. I saved the document and reopened it and the bug is still there. When I make a pdf from it, or print the page, the line is correctly on the left.… more

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20. InDesign 16.1 menu unclickable. Always shows hour glass cursor on Windows

    Hi,

    Starting today morning I am facing issues in accessing menu items on my InDesign 2021 16.1 on Windows. The application cursor is the wait cursor mode and clicking on any menu item does not have any effect. Even keyboard can't be used to select any menu items. However, I can open a new document using "Create new" button as shown.

    I can't understand what's the issue and how to resolve. FYI, I have InDesign 2015 Release and Debug versions installed on this machine

    Please advice.

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    0 comments  ·  UI/UI Scaling  ·  Edit…  ·  Delete…  ·  Admin →
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