Adobe InDesign: Bugs

When filing a new bug, please provide:

  1. Version of Adobe InDesign, InCopy or InDesign Server
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. Test file, screenshot, video or GIF capturing the issue (optional)
If you are facing a crash in InDesign, please submit the crash report as well. How to Submit Crash Report
Join the InDesign Prerelease Program to try out the new features and the bug fixes that are available in beta builds.

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  1. cross-references bug introduced with 2018.1 update

    The 2018.1 "search" added to cross-references is great and will be very helpful. Unfortunately it appears that a bug was introduced in the process of adding this feature.

    When you double-click on a cross-reference in the Cross-References panel, it opens the Edit Cross References window. This used to open the window to the cross-reference you selected so you could edit it. Now, it opens the window at [All Paragraphs] with the first paragraph in this list selected.

    This is a MESS for my workflow, as I now have to search through the cross-references to find and select the one I…

    14 votes
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    7 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
  2. indesign crashes very regularly

    Indesign crashes very often these days giving this message [/Development/siriusr11/external/dva/adobe/dvaui/ui/src/OS_UI.cpp-4645], but not autosaving. It seems to happen at different times, can't pinpoint why it does

    14 votes
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    7 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →

    We have released an update for InDesign CC2019 (v 14.0.2) which contains some stability fixes. If you are not already on 14.0.2, then we recommend you to update to latest version.

    If you still face a crash issue even after updating, please submit the crash report to us.
    (Guidelines to submit crash are available at https://helpx.adobe.com/in/indesign/kb/submit-crash-reports.html )

    Also, start a new thread providing the necessary information to reproduce the crash and send the
    information to santalwa@adobe.com as well.

    • Reproducible Steps – What were you doing when InDesign crashed?
    • Error snapshot or video recording of the issue.
    • Is the issue related to a specific document(s)/asset(s)? If yes, can you please share the document(s)/asset(s) with us?
    • Does trashing InDesign Preferences and Cache help resolve the issue? Please take a backup of the same before trashing them.

    Adobe InDesign team

  3. Align toolbar: "Use Spacing" is greyed out

    Version: Adobe InDesign cc 2019 (v 14.0)

    Steps to reproduce:
    I'm not sure how to reproduce it. After some minutes of working, the checkbox for "Use Spacing" in toolbar Align/Distribute Spacing is greyed out and inactive. Not sure when it happens or what makes it happen.
    But: in the Properties toolbar, "Use Spacing" is not greyed out and it is working normal, as seen in the attached picture. If I click the checkbox in the Properties toolbar, then the checkbox in the Align toolbar is activated and not greyed out anymore.

    Expected result:
    "Use Spacing" in Align toolbar should not…

    13 votes
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    1 comment  ·  UI  ·  Flag idea as inappropriate…  ·  Admin →

    The fix for this issue is now available in the latest update 14.0.2 of InDesign 2019.
    If you are unable to see the update notification yet, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.
    Once the update button is shown against InDesign, click on the button to update to Id 14.0.2.

    If you face any problems with the new update, do let us know in the comments.
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

  4. 13 votes
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    10 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →

    Hello All,

    Thank you for your support all this while. The issue is now fixed in the latest update of InDesign.
    Please upgrade to the new InDesign 14.0 from your Creative Cloud Application.

    If you are unable to see the update yet, click on the menu (three dots) on the top right corner of Creative cloud app and click on “Check for App Updates”.

    Let us know if the issue is resolved for you in InDesign 14.0.

    Thanks,
    Abhinav Kaushik
    InDesign Team

  5. Can't delete InDesign color swatch

    Documents inherit a swatch from a picked-up file and the swatch can not be deleted.

    1) This problem has existed for us since at least InDesign CS4 and persists through the current CC 2018 build (13.1).

    2) In the attached file, "Select All Unused" in the Swatches panel. There is no content at all in the file. All objects have been deleted, as have all text and object styles. Try to delete the unused process color swatch, "C=80 M=76 Y=70 K=73."

    3) We expect the unused swatch to be deleted.

    4) Trash can icon in Swatches panel is grayed out…

    13 votes
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    8 comments  ·  Colors/Swatches  ·  Flag idea as inappropriate…  ·  Admin →

    Update:
    -————-
    Following upon the comments from the users who had mentioned that the issue is still not resolved for them, we contacted them on email to gather more information.
    It was found that the issue is no longer reproducible for them, hence we are closing the thread.
    If you still have any concern over the fix of the issue, you may directly reach out to sakverma@adobe.com

    ===========

    Hello All,

    Thank you for reporting the issue to us.
    We have fixed the issue in the latest version of InDesign, Id 14.0.3

    Please upgrade your InDesign application to the latest version to try out the fix.

    If you are unable to see the update yet, go to Creative Cloud desktop application, open the menu (three dots) from the top-right corner and click on ‘Check For App Updates’.

    If you face any problems with the new update, do let us know…

  6. No Panels at Start

    Many times CC apps start with no panels at all or panels which won't expand when clicked.

    Also happens in Photoshop, Illustrator in my experience and on different machines (Mac Pro at home, different iMacs at the office).

    Has been going on for many iterations of CC apps.

    macOS High Sierra 13.13.3 / CC 2018 InDesign 13.0.1

    13 votes
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    8 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
  7. InDesign 2018 crashes when I update the links in the links panel

    InDesign 2018 crashes when I update the links in the links panel. It does not matter which size they have.
    I'm using Indesign 2018 since yesterday. Running on a power Mac 2017.
    To finish my document I had to install indesign 2017 again and start all over! What can I do?

    13 votes
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    13 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →

    Fix of the issue is now available in InDesign’s latest November’17 update.
    Please upgrade to the latest version InDesign CC 13.0.1 for the fix.

    If you are unable to see the update, go to Creative Cloud application and click on the context menu on the top right and click on Check for App Updates.

    Thanks,
    InDesign Team

  8. Incopy 2019 cannot open icap file created by ID 2019

    .icap files created with ID 2019 cannot be opened with IC 2019 with error message „An error occured while opening the file.“ Tested on Mac OS X 10.12.6.

    12 votes
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    9 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →

    The fix for this issue is now available in the latest update 14.0.2 of InDesign 2019.
    If you are unable to see the update notification yet, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.
    Once the update button is shown against InDesign, click on the button to update to Id 14.0.2.

    If you face any problems with the new update, do let us know in the comments.
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

  9. Indesign performance issue : Object movement

    Indesign is always giving me rainbow wheel even if I edit small slides.

    12 votes
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    8 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →

    Hello All,

    Thank you for reporting the issue to us.

    In the latest version of InDesign, Id 14.0.3
    We have fixed multiple scenarios where the movement of objects was found to be slow.

    Please upgrade your InDesign application to the latest version to try out the fix.

    If you are unable to see the update yet, go to Creative Cloud desktop application, open the menu (three dots) from the top-right corner and click on ‘Check For App Updates’.

    If you face any problems with the new update, do let us know in the comments.

    You may also follow the below given link for the list of all fixed issues in Id 14.0.3
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

  10. InDesign still crashing when saving to external server folder/alias

    I updated to the new version of InDesignCC 2018 this morning (the November '17 update, version 13.0.1). Supposedly this was supposed to fix the Save/Save as crash but I just took the same steps as before and the crash is still happening. The steps are as follows:
    1. Create new document
    2. Save As
    3. Select folder within our shared folder (this is linked to another computer, the other computer is the "momma" so to speak in that its part of the hard drive of the other Mac (version 10.12.6). I am also running Mac version 10.12.6. We have a…

    12 votes
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    20 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →
  11. SVG Font Designation Not Shown in Find Font

    If a font is an SVG font, InDesign shows the square box "SVG" designation in the font dropdown. However, if you view the font info under Find Font (Type>Find Font), the font type does not show as SVG. There is no way to determine if an SVG font was used in the file other than to view in the font dropdown. That is a problem as SVG fonts are not supported in PDF yet and will not be caught by preflight. Can the SVG designation be added to the Find Font info screen?

    11 votes
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    2 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →

    Hello All,

    Thank you for reporting the issue to us.
    We have fixed the issue in the latest version of InDesign, Id 14.0.3

    Please upgrade your InDesign application to the latest version to try out the fix.

    If you are unable to see the update yet, go to Creative Cloud desktop application, open the menu (three dots) from the top-right corner and click on ‘Check For App Updates’.

    If you face any problems with the new update, do let us know in the comments.

    You may also follow the below given link for the list of all fixed issues in Id 14.0.3
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

  12. Paragraph Return is changed into Paragraph Separator (U+2029)

    Version: Indesign CC 2018 and Incopy CC 2018

    The bug as described on https://forums.adobe.com/thread/2344905 still exists in the latest version.

    During the exporting INDD into IDML, the error below occurs.
    Certain Paragraph Return (\r) is changed into 'PARAGRAPH SEPARATOR'(U+2029) and the first sentence’s paragraph style is changed into the paragraph style of the second sentence which makes two sentences into one.
    Every time this bug occurs, we have to open the INDD file and change “U+2029” into another character such as “space” and export it again.
    Finally we found out that this error occurs when 8000th character is “Paragraph Return…

    11 votes
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    6 comments  ·  Idml Export  ·  Flag idea as inappropriate…  ·  Admin →

    The fix for this issue is now available in the latest update 14.0.2 of InDesign 2019.
    If you are unable to see the update notification yet, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.
    Once the update button is shown against InDesign, click on the button to update to Id 14.0.2.

    If you face any problems with the new update, do let us know in the comments.
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

  13. Placed ICML files do not appear in the Assignments panel

    Placed InCopy ICML files should appear in the Assignments panel. They do not. This is under InDesign CC2018.1.

    The only step needed to reproduce this is to create an InCopy file. Save it and then place in InDesign.

    11 votes
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    11 comments  ·  Text/Story/Table  ·  Flag idea as inappropriate…  ·  Admin →

    Hello All,

    Thank you for your support. The issue is now fixed in the latest update of InDesign.
    Please upgrade to the new InDesign 14.0 from your Creative Cloud Application.

    If you are unable to see the update yet, click on the menu (three dots) on the top right corner of Creative cloud app and click on “Check for App Updates”.

    Let us know your feedback in the comment section.

    Thanks,
    Abhinav Kaushik
    InDesign Team

  14. World-Ready composer breaks hyperlinks for Publish Online

    When the WR composer is applied to text, it breaks hyperlinks when the document is published via Publish Online. The hyperlinks work fine when the document is sent to PDF. The hyperlinks work fine when the WR composer is changed to the Adobe Paragraph Composer.
    This is to correct the title of this bug report, please reference it: https://indesign.uservoice.com/forums/601180-adobe-indesign-bugs/suggestions/33786565-publish-online-breaks-hyperlinks

    11 votes
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    3 comments  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →

    Hello All,

    Thank you for reporting the issue to us.
    We have fixed the issue in the latest version of InDesign, Id 14.0.3

    Please upgrade your InDesign application to the latest version to try out the fix.

    If you are unable to see the update yet, go to Creative Cloud desktop application, open the menu (three dots) from the top-right corner and click on ‘Check For App Updates’.

    If you face any problems with the new update, do let us know in the comments.

    You may also follow the below given link for the list of all fixed issues in Id 14.0.3
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

  15. Moving objects between layers using the layers panel doesn't always work

    I struggle with moving objects between different layers in an InDesign document by using the layers panel. Often it takes two or more attempts to move objects. I wonder if it's the tolerance of the buttons or if this is genuinely a bug.

    11 votes
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    4 comments  ·  UI  ·  Flag idea as inappropriate…  ·  Admin →
  16. Exporting Emojis to PDF

    I built a newsletter with the use of the new Apple Emoji "glyphs" in InDesign and when I went to export it as a PDF, it replaced my emojis with random images from my file.

    I talked with Adobe support and learned that only vector emojis can be used in PDFs which is a bit frustrating! Can we update the PDF export capability to include these new emoji features, so we can use the glyphs like I think that they were intended? I'd be a happy camper!! Thank you in advance!

    10 votes
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    3 comments  ·  PDF Export  ·  Flag idea as inappropriate…  ·  Admin →
  17. Opening file in Adobe InDesign CC 2018 prevents same file from opening in InCopy CC 2018

    InCopy CC 2018 users get kicked out of file if file is opened in InDesign CC 2018. InCopy CC 2018 cannot open files create in InDesign CC 2018. See attachment.

    10 votes
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    6 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
  18. Scripts Panel Sorting

    InDesign 2017.1 (v12.10.56); macOS High Sierra 10.13

    When I open the Scripts Panel, nothing is in order. It used to be in alphabetical order like the Scripts Panel folder in my user library.

    10 votes
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    14 comments  ·  UI  ·  Flag idea as inappropriate…  ·  Admin →
  19. No window appears when I open the app, not even when opening a previous document. Mac 10.13.2

    No window appears when I open the app, not even when opening a previous document. Running Mac 10.13.2 on MacBook Pro (Retina, Mid 2012. I tried using the 2017 version and no window appears there either! I need to do my work today!!!!

    9 votes
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    19 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →

    Update:
    This is regarding the comments where our users are still facing the issue.
    Please note that this particular fix caters to the scenario where the UI of InDesign won’t show up even if the app has been launched successfully.

    In case you are still facing the issue, please create a new thread with the specifics related to the issue.
    We are closing this particular thread for now.
    -———————————————————————————

    Hello All,

    Thank you for reporting the issue to us.
    We have fixed the issue in the latest version of InDesign, Id 14.0.3

    Please upgrade your InDesign application to the latest version to try out the fix.

    If you are unable to see the update yet, go to Creative Cloud desktop application, open the menu (three dots) from the top-right corner and click on ‘Check For App Updates’.

    If you face any problems with the new update, do let us…

  20. Publish Online

    On Android phones and tablets: Publish Online skips pages when trying to swipe from page-to-page in certain Publish Online documents.

    The thread on the forums is here: https://forums.adobe.com/thread/2419718

    The documents that have been reported to exhibit this behavior include:

    1, "Five Days from Nowhere," found here https://helpx.adobe.com/indesign/using/publish-online.html


    1. And also this document that's in my Publish Online gallery
      https://indd.adobe.com/view/ab79b8c6-1265-44e3-aeae-7dccfb89cd94

    9 votes
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    Closed: Fixed  ·  6 comments  ·  ePub/HTML/Publish Online  ·  Flag idea as inappropriate…  ·  Admin →
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