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Adobe InDesign: Bugs

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  1. Version of Adobe InDesign, InCopy or InDesign Server
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. Test file, screenshot, video or GIF capturing the issue (optional)
If you are facing a crash in InDesign, please submit the crash report as well. How to Submit Crash Report
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6973 results found

  1. gridify when placing images

    In Version CC2019 (14.0) the gridify function misbehaves when placing images.
    With the gutter-dimension changed for 1 spread the gridify function keeps the same spacing as with the other pages. For drawn shapes using the gridify-function everything acts normal. MacOS 10.13.6 (High Sierra)

    2 votes

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  2. Page-jump dialog disappears, leaving ID non-interactive

    On three occasions since installing CC 2019, I've:

    • selected [command+j] to jump to a page

    • had the page-jump dialog appear, grab focus, and then immediately disappear

    • this has left InDesign in a non-interactive state, where I have to force-quit.

    Running on a 2017 5K iMac/High Sierra

    2 votes

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  3. Libraries menu name

    The menu name for the CC Libraries needs to be consistent across programs... Photoshop/Illustrator it is called "Libraries" in Windows -> Libraries

    In InDesign it is called "CC Libraries". It should be called "Libraries" just like the others.

    2 votes

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  4. Interface not accurately displaying position of objects.

    This has been happening ever since CC was released, and it drives me nuts.
    Example: I have a rectangle perfectly aligned to the grid, but the frame edge does not share the same screen pixel as the grid line when zoomed out. Check the image examples:

    2 votes

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  5. Strange black window in InDesign CC 14.0

    There is a strange bug since my latest upgrade to 14.0. Each time I import an image into a frame (cmd D) it appears a black window. Very annoying. Now way to get rid of it except shutting everything down, quitting InDesign and restarting. What's wrong?

    2 votes

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    0 comments  ·  Others  ·  Admin →
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  6. font size panel freeze windows 10

    InDesign 13 and 14.0 / Windows 10 x64

    when i click on font size panel for change value, windows freeze and others indesign list panels (color - fonts) chase the mouse movements.
    For restore windows and bugs panel, i need to use the menu mouse button with one click.

    2 votes

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    CLOSED  ·  amaarora responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    We seek your support in our continual effort to improve InDesign.


    Adobe InDesign Team

  7. Unable to export to pdf

    Hi there, I am unable to package some of the InDesign files I am working on at the moment. It shows the error messages attached. Initially, it showed a conversion error however now this no longer shows and it just refuses to allow me to export to pdf and therefore package the document. I have no idea how to fix the issue as it doesn't give any indication at to why it isn't working which is super frustrating.

    2 votes

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    10 comments  ·  PDF Export  ·  Admin →
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  8. 2 votes

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    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received an email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding: Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2021(v16.0.0.77) as it is more robust and contains a lot of bug fixes.

    We seek your support in our continual effort to improve InDesign.


    Adobe InDesign Team

  9. Non-breaking spaces & non-joiner odd behavior

    The attached file has a bunch of samples. In summary, ID2018 on Mac considers a word and following spaces as one word; and a non-joiner is ignored. You'll need New Century Schoolbook LT Std to maintain proper spacing.

    2 votes

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  10. Color Theme Tool not working after upgrade to InDesign CC 14.0

    Hi, this may not actually be a bug and perhaps more of a settings issue - but after upgrading to 14.0 the Color Theme "eyedropper" tool does not seem to be working. The tool selects/highlights properly, palette displays correctly - but the theme elements do not copy over. Any help appreciated as we create / update fairly complex and text-heavy docs on a daily basis.

    2 votes

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    0 comments  ·  Others  ·  Admin →
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  11. BUG InDesign CC2019 Win10 Scrollbars disappear when cursor is in text box

    Scrollbars disappear when cursor is placed in a text box using the Type Tool. Must switch to Selection Tool and click out of text box in order view and use scrollbars again.

    InDesign CC 14 (2019)
    Windows 10

    2 votes

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  12. layers panel disappearing

    My layers panel keeps disappearing - I go to the "Window" menu and open it up, do what I need to do and next time I go to use the layers panel - which I haven't closed - it has closed again... I need to keep revisiting the "Windows" menu every time I want to use it.

    2 votes

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  13. booklet

    Hi there, I have a problem too with my exported PDF out of PS when printing a booklet. No matter what settings I run the PDF will come out in portrait aspect ratio and not in landscape when I print as DEVICE INDEPENDENT. Mine is a booklet half Letter, classic 2 staples in the fold (5 pages front & back, 4cl.). I can print it 8.5''x11'' but not with bleed and crop marks. Any idea why, please? Thank you! (This problem was not in 2018 version).

    2 votes

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    2 comments  ·  PDF Export  ·  Admin →
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  14. CC 2019 - Not all installed fonts show up in in search/font list

    When I select a word, want to change the font and type a font that I have installed, it doesnt show up in the search. It does show up in the list though.

    In the pictures, for example Alana and AnnabelleJF are in the List, but don't appear when searching for them. (Instead Andalus is showing, which didn't show in the list before...(???)

    If i click on the Adobe Fonts Tab ("find more"/"mehr suchen") of course it shows those, but its a big hassle searching for a font and always having to switch between tabs. All installed fonts should be…

    2 votes

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  15. Interactive PDF fields won’t allow me to enter any text into them when reported from Indd.

    Mac OS 10.13.6 | Indesign CC 13.1 | Acrobat Pro DC 2018.011.20063

    When I create a file in InDesign with text fields for an interactive PDF and export it as interactive PDF I get a PDF with blank fields and the fields won’t allow me to enter any text into them.

    2 votes

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    0 comments  ·  PDF Export  ·  Admin →
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  16. palettes stay closed/hidden when I open documents

    Version of InDesign: 14.0

    Steps to Reproduce:
    1. Close documents so that all documents are closed. (All palettes close.)
    2. Open a document.

    Expected Result: I expect the palettes I last had open to be there automatically.

    Actual Result: The document opens, but the palettes stay closed/hidden.

    Any Workarounds: Currently, my workaround is to hit Command-Shift-D to bring up the Links palette. When I do that, all the palettes appear. I could, of course, select any palette from the menu, but a keyboard shortcut is so much quicker than mousing around to a menu item. This behavior didn't happen in…

    2 votes

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  17. Splitting large documents using Extendscript Toolkit script hangs InDesign v.14 for several minutes

    Running script (extendscript) that takes a large document and splits it into individual documents based on their section hangs for several minutes before completing task in InDesign v14. Prevous version (v13) of InDesign did not have this hanging issue and complete task quickly. Attached is the script (and referenced script) used.

    2 votes

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  18. can't place image on rotated page

    When placing an image on to a rotated page the image is placed outside the work area! Does not mater if I choose place from the File meny or drag and drop from the desktop. No mater where I place it on my page it gets sent way out with no chance of selecting it. InDesign CC 2019 (14.0)

    2 votes

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    The fix for this issue is now available in the latest update (14.0.2) of InDesign 2019.

    If you are unable to see the update notification, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.
    Once the update button is shown against InDesign, click on the button to update to Id 14.0.2.

    If you face any problems with the new update, do let us know in the comments.

    The list of fixed issues can be found at: helpx.adobe.com/indesign/kb/fixed-issues.html

    Thanks,
    InDesign Team

  19. PDF comment import does not show regular sticky notes.

    The new PDF comment feature imports the comments just fine, but regular sticky note comments are not displaying. They show up in the list, but do not point to where they are on the document.

    2 votes

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    1 comment  ·  Others  ·  Admin →
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  20. Upon opening app 'Pages panel' does not launch

    InDesign doesn't seem to record the preference of keeping open the 'pages panel'. On each app launch (despite on closing the last session with the pages panel open), the pages panel does not appear.

    2 votes

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    We have released an update for InDesign CC2019 (v 14.0.1) which contains fixes for some key issues. If you are not already on 14.0.1 (build 209), then we recommend you to update to latest version.

    If you still face this issue even after updating, please send the following information to santalwa@adobe.com :

    Reproducible Steps –
    • What were you doing when the issue was observed in InDesign?
    • Error snapshot or video recording of the issue.
    • Does trashing InDesign Preferences and Cache help resolve the issue? Please take a backup of the same before trashing them.
    • Is the issue related to a specific workspace(s)? If yes, can you please provide the workspace(s) available at following location:
    o Windows: “%APPDATA%\Adobe\InDesign\Version 14.0\en_US\Workspaces”
    o Macintosh: "~/Library/Preferences/Adobe InDesign/Version 14.0\en_US\Workspaces”

    Adobe InDesign team

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