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Adobe InDesign: Bugs

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  1. Version of Adobe InDesign, InCopy or InDesign Server
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. Test file, screenshot, video or GIF capturing the issue (optional)
If you are facing a crash in InDesign, please submit the crash report as well. How to Submit Crash Report
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6841 results found

  1. High Sierra 無法開啟 cs3 indesign

    無法開啟cs3indesign

    安裝了macOS 10.13 High Sierra後。開啟cs3 indesign時。呈現空白對話框。既無法繼續操作也無法結束 . 請問有無解絕的辦法

    2 votes

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    CLOSED  ·  amaarora responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    We seek your support in our continual effort to improve InDesign.


    Adobe InDesign Team

  2. datamerge crashes after updating placeholder

    The Crash happened after selecting the word between the data merge tags << WORD >> and then clicking on the placeholder name in the data merge panel. I had to do that to update a datamerge placeholder that lost its link to its source after converting the document back from cc18 to cc17.
    After relinking the data merge document, some of its tags still worked throughout the document and some didnt.

    2 votes

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    CLOSED  ·  amaarora responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    We seek your support in our continual effort to improve InDesign.


    Adobe InDesign Team

  3. InDesign 2018 can't differentiate between two similiar font names

    Our company works with two fonts called "CalloutTS" and "CalloutTS2". They are similiar, but not the same. For years everything worked fine. But since the CC 2018 update, InDesign can't differentiate between these two fonts anymore. You can now only select "CalloutTS". But depending on which computer your working on it randomly shows either the glyphs of "CalloutTS" or of "CalloutTS2". InDesign reads the font name of "CalloutTS2" now also as "CalloutTS" and can't decide which font to show. It seems like a simple digit isn't enough anymore to differentiate between two font names. This is a huge problem because…

    2 votes

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    0 comments  ·  Others  ·  Admin →
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  4. index

    RE: Index / Table of Contents

    When creating an Index, you are limited to populate ONLY one Index style format. MS Word, it is greatly inferior program, and yet you can create a General Index, a Index of Cases and Index of Figures. Indesign is the leading industry program for designers and writers, NOT MS word.

    What happens if have lots of illustrations, data tables graphs and flowcharts all numbered accordingly. For example, an illustration (Figure 20 or Table 7), maybe on page 40, but there are 40 mentions throughout the document. Thus, in Indesign, you can not create a…

    2 votes

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    0 comments  ·  Book/TOC  ·  Admin →
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  5. InDesign crashes while moving pages between 2 documents

    when I use the "move pages" command the program stops responding and stops working. I'm from Brazil, and I'm using google translator.

    2 votes

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    The fix for this issue is now available in the latest update 14.0.2 of InDesign 2019.
    If you are unable to see the update notification yet, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.
    Once the update button is shown against InDesign, click on the button to update to Id 14.0.2.

    If you face any problems with the new update, do let us know in the comments.
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

  6. master override

    Applied master pages (spread) to all pages which includes a table along page edges for navigation. On a normal page when I attempt to override by Ctrl+Shift click the edge table from the master element to override, Indesign hangs or crashes and prompts a crash report. Only happening on the left side page of the spreads for some reason???

    The subsequent launch of the program also crashes, I assume because it attempts to resume. Using the recovered version will not launch either. Must remove recovery data.

    2 votes

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    As per the customer, the issue was specific to a document and rebuilding the master page items solved the issue.

    Adobe InDesign Team

  7. Error Code 6: Could not complete your request because of a database error. The file <filename> is damaged

    Working off remotely off a server (been doing it this way for years without issue). Today, I tried to open my InDesign file and it only partially loaded (with some linked images missing). Then I get the prompt "Could not complete your request because of a database error. The file "Ebook-3WaysToHoseYourAD-US-GM-32410.indd" is damaged (Error code:6).

    What can I do to restore my file?

    2 votes

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  8. When I try to switch between blending modes in the panel - I do not see the changes in real time in the file. I have to click outside the wi

    When I try to switch between blending modes in the effects panel - I do not see the changes in real time in the file.
    I have to click outside the window every time to see what it looks like

    2 votes

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  9. presentation mode toggle stuck on black background

    InDesign v. 13.0.1
    shift + w for presentation mode
    shift +w to escape presentation mode

    expected result: user interface would return to Preferences provided in the application (white or gray respectively)

    actual result: shortcut key to change the background of presentation mode does not work.

    2 votes

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  10. XML output from CC2018 lacks Optimized image path

    When exporting XML from InDesign you can choose to export optimized images. In CC2017 and earlier the image element would include a href_opt attribute with the path to the exported optimized image.

    In CC2018, this attribute is not included.

    The href_FMT and href attributes do carry through.

    2 votes

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    0 comments  ·  Others  ·  Admin →
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  11. Page Hyperlinks Defaulting to page 1 when Exporting to PDF

    I have a multiple documents in a InDesign book. Each document has several page hyperlinks between all of the documents. I have exported this in the past and everything worked fine. Since updating to CC2018 the page hyperlinks no longer work. They all default to page 1.

    I had to update some image links and make some text changes so the books and documents are all now in CC2018. I do not see a way to save the indb file as a idml so I think I am stuck on CC 2018.

    I am exporting as a print pdf and…

    2 votes

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    1 comment  ·  PDF Export  ·  Admin →
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  12. Issue with images not showing when searching in InDesign

    High Sierra InDesign 13.1 NAS File Server

    When trying to search my artwork folder (called Color Art) for items containign the word "steak" on my NAS to place an image in InDesign it comes up as if it was empty. If I then leave InDesign and do a search the "steak" images appear. Not having this search function has been crippling to my dept. eating up all sorts of time.

    2 votes

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  13. 2 votes

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    4 comments  ·  Others  ·  Admin →
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  14. InDesign CS 6 - Crashing

    hi all,
    I ve permanently problems with crashes in Indesign CS 6 after updating the system on macOS High Sierra 10.13.2 (Preferrences were updated)
    Has anyone an idea for that effect?
    Thanks in advance
    BR
    Sija

    2 votes

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    CLOSED  ·  amaarora responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    We seek your support in our continual effort to improve InDesign.


    Adobe InDesign Team

  15. LAYERS

    Hi, dragging objects to another layer with the small rectangle in the layerpanel is not secure... it seems that the hotspot or trigger is out of range..
    When i click-drag at the left-side of the filled rectangle it works sometimes but is not easy way to order objects like before.

    2 votes

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  16. double layout page has become a PB spread. some pictures missing

    In a 36 page document one double page spread has become a PB spread. some pictures missing, page numbers should be 8 and 9 but show PB instead, page background is grey instead of white, see screen shot attached.
    This is a disaster as I have to get the completed magazine to the printer ASAP!
    Version InDesign CC 2018. Created a 36 page magazine. Checked back through the layout and found pages 8 and 9 were not normal. Not what I expected.

    2 votes

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    We have released an update for InDesign CC2019 (v 14.0.1) which contains fixes for some key issues. If you are not already on 14.0.1 (build 209), then we recommend you to update to latest version.

    If you still face this issue even after updating, please send the following information to santalwa@adobe.com :

    Reproducible Steps –
    • Error snapshot or video recording of the issue.
    • Is the issue related to a specific document(s)/asset(s)? If yes, can you please share the document(s)/asset(s) with us? Please package the entire document(To package the document, Go to File → Package)

    Adobe InDesign team

  17. Converting 2018 to 2017

    Most times when trying to open indd 2018 files from indd 2017, it gives the option to convert. Then says unable to convert because I'm not signed in when in fact...I am.

    2 votes

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    5 comments  ·  Others  ·  Admin →
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  18. drag in picture size and Frame Fitting bug

    when I drag in a photo into indesign, I normally can resize the frame to adjust the size of it by dragging the frame box. But at the newest indesign 13.0.1 , this option wont 100% fit in the frame box. whatever frame I tried to make, the photo just won't fit 100%. High Sirra system

    2 votes

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  19. eyedropper

    Eyedropper not working in CC2018 (ME enabled). When I click a blank square then use eyedropper tool to copy color values from an existing vector graphic, the vector graphic container changes color instead. And while testing just now, if I draw two squares, one black one white, then select one to copy the color of the other, the selected square disappears. Text blocks fail to copy too and all eyedropper options are selected. This wasn't an issue with CC17.

    2 votes

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    Hi

    There are two different issues mentioned here, and let me address them separately:
    1. Clicking a blank square then using eyedropper tool to copy color values from an existing vector graphic, the vector graphic container changes color instead.
    >>> Are you facing this problem with a specific vector graphic or with any graphic as I am unable to reproduce this issue with InDesign CC (13.0.1)? If possible, please share your indd file as a package with anasgupt@adobe.com and a small video demonstrating the issue will be really helpful.

    2. If I draw two squares, one black one white, then select one to copy the color of the other, the selected square disappears.
    >>> With InDesign CC (13.0) the transform options have been added to the Eyedropper settings, this includes size and position. It seems that these options for you are checked and when you click on the square to…

  20. glitchy grey squares and triangles popping up under images when placed, they also sometimes pop up under the cursor.

    I keep getting grey squares and triangles pop under the cursor or under images when I place them on my document and Its very distracting. Im not sure if its anything to do with the new update?

    2 votes

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