7115 results found

1. InDesign 23 has screwed my comp.. Can't even open file explorer tabs. Lost access to all work

   After attempting to export a PDF from InDesign with 'Full screen' opening, it crashed and closed InDesign and ever since I have no access to any of my files.

   Everytime I try to open a folder (even ones that have nothing to do with Adobe CC or programs etc.) it just freezes and crashes. So now I can't access anything on my PC. I've uninstalled & reinstalled, reset preferences on boot, saved as idml and re-saved, reset the computer.. Nothing is working.

   So not only am I unable to work today because of this (which means lost money) I imagine I'm also going to have to spend time, and possibly more money, fixing the issue myself. And quite frankly, when I pay this much for software, I expect more than a "I'm so sorry, that's just the way it is. You'll have to redo the work." response from the support team. Especially now it has gone beyond crashing in-program and I do not have access to important business documentation or anything else on my hard drive.

   After attempting to export a PDF from InDesign with 'Full screen' opening, it crashed and closed InDesign and ever since I have no access to any of my files.

   Everytime I try to open a folder (even ones that have nothing to do with Adobe CC or programs etc.) it just freezes and crashes. So now I can't access anything on my PC. I've uninstalled & reinstalled, reset preferences on boot, saved as idml and re-saved, reset the computer.. Nothing is working.

   So not only am I unable to work today because of this (which means lost money) I imagine… more

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2. InCopy Templates opening new Document with unique assignments

   This is for InCopy but it would be great to be able to save InCopy Templates that open a new Incopy document with NEW UNIQUE assignments. For example, this would allow you to make an InCopy Sign template that has locked down branding, etc but has editable text fields that can be populated by client and saved off as print pdfs for production. The client could then use the template over and over to create many signs.

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3. problem with optical margin alignment and world-ready paragraph composer

   1. This happens in multiple versions of InDesign. I've reproduced it in ID CS 6 (8.1.0.420), ID CC 2019 (14.0.3.433), ID 2021 (16.4.0.55), and ID 2022 (17.0.0.68).

   2. Steps to reproduce:
      (1) Open InDesign
      (2) Create a new empty document
      (3) Create a text frame that is 100 mm by 100 mm
      (4) Place Text4.txt
      (5) Go Type > Story > check Optical Margin Alignment

   3. Expected result:
      The left margin should be somewhat ragged because the * character needs to be shifted left to make the margin appear straight. The right margin should be completely even because each line ends with the same word.

   4. Actual result:
      The left margin is correctly ragged. The right margin is ragged instead of being even.

   5. Text4.jpg shows the result with the ragged right margin.

   6. Notes:
      (1) This bug occurs with the World-Ready Paragraph Composer. It does not occur with the Adobe Paragraph Composer. Switching the composer produces the expected results.
      (2) This bug is related to soft hyphens (0xAD). If these are removed from the data then the expected results are produced.

   1. This happens in multiple versions of InDesign. I've reproduced it in ID CS 6 (8.1.0.420), ID CC 2019 (14.0.3.433), ID 2021 (16.4.0.55), and ID 2022 (17.0.0.68).

   2. Steps to reproduce:
      (1) Open InDesign
      (2) Create a new empty document
      (3) Create a text frame that is 100 mm by 100 mm
      (4) Place Text4.txt
      (5) Go Type > Story > check Optical Margin Alignment

   3. Expected result:
      The left margin should be somewhat ragged because the * character needs to be shifted left to make the margin appear straight. The right margin should be completely even because each line ends with the… more

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   9 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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   Closed: Fixed  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

   The fix of the issue is now available in the latest InDesign 2024(v19.5.0.084). We recommend you upgrade to the latest version for the fix.

   If you are unable to see the update, go to the Creative Cloud application and click on the context menu on the top right and click on Check for App Updates.

   —

   Adobe InDesign Team

4. Critical PDF Export Issue - InDesign 17.4

   The font "Josefin Slab Thin" is "active", while it simultaneously errors that it can't find it, and continues trying to download the font in the background. I tried exporting the file on 2 different Adobe accounts and had the same issue with this font. Upon attempting to uninstall InDesign through the CC app, the "uninstall" button 'clicks' but does nothing. No loading button or anything.

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   0 comments  ·  PDF Export  ·  Edit…  ·  Delete…  ·  Admin →
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5. Very slow screen response with Mac OS Monterey

   Since upgrading to an Apple Silicon Mac running Monterey OS with a Dell 4K screen, Indesign has become sluggish when scrolling through documents, especially those with placed images.

   Also, if I highlight text and make a change to the formatting (make it Bold, for instance, or apply a different paragraph format) the change does not appear until I deselect the text. It will show up correctly before I deselect the text sometimes, but more often than not it doesn't.

   InDesign version 18.0 with the latest updates.

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6. Cannot open certain files

   I recently installed InDesign 2023. Now I can't open a lot of files through DropBox. InDesign simply does nothing (no error code or spinning wheel, etc., just... nothing). So far the only fix is to download it to my hard drive, but since these are team documents that isn't a good solution. Help?

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7. Indesign 2022 menus not working - renders the software ABSOLUTELY UNUSABLE!!!

   Adobe Indesign 17.3 (also happened in 17.4).
   MacBook Pro (M1 2021). macOS Monterey v12.4

   Dropdown menus don't work. If you click, nothing happens, if you double-click the menu appears but, no sub-menus are available. I have uninstalled, reinstalled, tried 17.3 and 17.4, quit, restarted - all to no avail.

   Indesign is unsuable with this bug, this requires Adobe's full attention!!!

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8. Error converting when linking Excel data with a formula returning a blank cell (i.e. "")

   1. InDesign Version: 17.4 x64

   2. When importing data from an Excel document, an error message is received on InDesign whenever the data includes a formula which returns a blank cell (i.e. using IF formula and returning "").

   3. Expected result: All data from range is imported, regardless of whether cells are blank or not.

   4. Actual result: Error message reading: "Cannot convert document. An unknown error occurred during the conversion."

   5. Unable to upload jpeg or GIF (not supported, apparently)!

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9. InDesign crashes after making changes to the document after exporting to pdf

   InDesign exports to PDF fine. But after looking the pdf over, I usually want to make changes. Making any more than about five changes to an InDesign document after exporting it to PDF will make InDesign crash, regardless of what those changes are. It's happening on every single document since the latest update.

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   0 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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10. UI scaling window problems

    There are numerous problems with the new UI Scaling Feature when it is set to any size other than the smallest. I've attached several screenshots and a screen recording.

    Screenshot 1: New document window. Toolbars slightly overlap the buttons and the ruler.
    Screenshot 2: On the right edge of the main window, there is a gap between it and the panels.
    Screenshot 3: Bottom of the main window has a white bar along the bottom.
    Screen recording: Panels that all collapsed down to an Icon or Icon/Name only don't pop up in the right position when you click on them.

    In all of these examples, the bigger the UI setting you pick, the bigger the problem becomes... bigger overlap, bigger gap, bigger white bar, etc etc.

    The other major problem is that the UI scaling is also scaling the view of the contents in the main window. For example, a Letter-sized document at 100% fits completely in the main window on the lowest UI setting, but at any larger UI setting, the same document no longer fits in the window unless I zoom to fit.

    There are numerous problems with the new UI Scaling Feature when it is set to any size other than the smallest. I've attached several screenshots and a screen recording.

    Screenshot 1: New document window. Toolbars slightly overlap the buttons and the ruler.
    Screenshot 2: On the right edge of the main window, there is a gap between it and the panels.
    Screenshot 3: Bottom of the main window has a white bar along the bottom.
    Screen recording: Panels that all collapsed down to an Icon or Icon/Name only don't pop up in the right position when you click on them.

    … more

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    4 comments  ·  UI/UI Scaling  ·  Delete…  ·  Admin →
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11. Changing the width of a line changes its y position

    No object styles are applied in this example.
    Expectation: When adjusting the length of a line, it's position should remain unchanged.
    What happens:
    When I adjust the length of a stroked line by entering a new width in the Length property, its Y position decreases by 0.5pt/equivalent.
    When I adjust the x position by nudging with the Right or Left Arrow key, both the y position decreases by 0.5pt.
    If the stroked line is grouped and aligned to other objects, the y position of the line decreases by 0.5pt regardless of its position/alignment within the group.
    Adjusting the line weight causes y position movement also.

    Currently using InDesign 17.4 on macOS Ventura but this has been my experience with earlier versions since around 2021, and updating the OS has had no effect.

    No object styles are applied in this example.
    Expectation: When adjusting the length of a line, it's position should remain unchanged.
    What happens:
    When I adjust the length of a stroked line by entering a new width in the Length property, its Y position decreases by 0.5pt/equivalent.
    When I adjust the x position by nudging with the Right or Left Arrow key, both the y position decreases by 0.5pt.
    If the stroked line is grouped and aligned to other objects, the y position of the line decreases by 0.5pt regardless of its position/alignment within the group.
    Adjusting the line weight… more

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    0 comments  ·  Graphics/Images/Assets  ·  Edit…  ·  Delete…  ·  Admin →
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12. Table Fault

    Please, please, resolve this.

    1. Indesign version 18 (2023)
    2. Issue: Create a two column text frame, or as many you want, and fill with text. For illustration purposes, create a table in the middle of the text frame. Span the table across both columns. Exaggerate the table spacing, to 25 pts before and after.
    3. Expected Result: The text in both columns of the text frame, in accordance with the table spacing, should be (i) equal on both sides of the two columns (ii) the text flow before the table should stop, and the text should continue again after the table. The table should span across all columns and have the option to span across in table options.
    4. Actual: The table spacing is applied on the left side of the text frame but not the right. The text in the right column overwrites the table.
    5. File is uploaded and a screenshot is uploaded.
    6. The workaround does work either. It places in text the middle of column A into column B. It is not right

    See screenshots
    HELP Please. Please resolve.

    Please, please, resolve this.

    1. Indesign version 18 (2023)
    2. Issue: Create a two column text frame, or as many you want, and fill with text. For illustration purposes, create a table in the middle of the text frame. Span the table across both columns. Exaggerate the table spacing, to 25 pts before and after.
    3. Expected Result: The text in both columns of the text frame, in accordance with the table spacing, should be (i) equal on both sides of the two columns (ii) the text flow before the table should stop, and the text should continue again after the table. The… more

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    0 comments  ·  Text/Story/Table  ·  Edit…  ·  Delete…  ·  Admin →
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13. Windows Warning Beep

    UPDATE: I've narrowed down the problem to the Exclamation Program Event in Windows Sound. With that set to (None), the beeping no longer occurs.

    When I go into inDesign, I go to any window and I hear Windows warning beeps non-stop, like I'm doing something inDesign doesn't like. If I go into Pages or Layers, they cause no issue. If I go into Preferences or Margins and Columns, then I get the beeping.

    I am using Windows 10 with the latest updates.
    I haven't used inDesign within the last few months, and it wasn't do it then. I used the alt+ctrl+shift Preference Reset. Didn't work. I uninstalled and reinstalled. Same problem. I turned off Windows Sounds, and the problem goes away. Turned it back on, the problem returns.

    I checked Photoshop and Lightroom Classic, and there is no problem there. I tried turning off some processes in my computer, same problem. I went to Computer Management > Event Viewer > Application and got:

    Fault bucket 1334028517675203336, type 5
    Event Name: RADARPRELEAK_64
    Response: Not available
    Cab Id: 0

    Problem signature:
    P1: InDesign.exe
    P2: 18.0.0.312
    P3: 10.0.19044.2.0.0
    P4:
    P5:
    P6:
    P7:
    P8:
    P9:
    P10:

    Attached files:
    \?\C:\Users\Admin\AppData\Local\Temp\RDR6FCC.tmp\empty.txt
    \?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER6FDC.tmp.WERInternalMetadata.xml
    \?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER6FFD.tmp.xml
    \?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER701A.tmp.csv
    \?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER7059.tmp.txt

    These files may be available here:

    Analysis symbol:
    Rechecking for solution: 0
    Report Id: 2ba13e2b-c392-49cb-a844-f93d0c6cb11c
    Report Status: 268435456
    Hashed bucket: 32bc6889b005b2ced2836bde6c457b08
    Cab Guid: 0

    UPDATE: I've narrowed down the problem to the Exclamation Program Event in Windows Sound. With that set to (None), the beeping no longer occurs.

    When I go into inDesign, I go to any window and I hear Windows warning beeps non-stop, like I'm doing something inDesign doesn't like. If I go into Pages or Layers, they cause no issue. If I go into Preferences or Margins and Columns, then I get the beeping.

    I am using Windows 10 with the latest updates.
    I haven't used inDesign within the last few months, and it wasn't do it then. I used the… more

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14. Indesign - main navigation menu glitch

    When I hover my mouse over any of the main nav items (file or edit or layout etc.). and click the menu does not appear. When I click a second time it appears but does not allow me to browse down to select any items - them menu items disappear as soon as I move my mouse. This happens on tool menu items too such as the links window menu. It doesn't do it all the time, but say 1 in 4 times I open indesign. Super frustrating - any one else have this bug/ issue?

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15. links problems

    Problem on the new INDESIGN 17.4 update with links panel, all my links are OK and files are in the Link folder but cannot export to PDF due to not accessible URL !

    I've to manually update every files of every In design project !
    It doesn't work either with the update link folder option in the panel !

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    0 comments  ·  Document/Pages  ·  Delete…  ·  Admin →
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16. Indesign and Illustrator latest version unusable

    I’m very angry because the latest version of indesign (17.3) is virtually unusable. If I select an image or text box on a layout I get a spinning wheel for 10 - 15 seconds. If I try to move something - spinning wheel 10-15 seconds. Even Adobe Illustrator 26.4 behave this way.

    I downgraded to indesign 16.4.2 and Illustrator 25.4.6 because I cannot work this way. Previous versions did not behave this way on this same condition and computer.

    These are the comments to your workarounds:

    1. For many of the users the issue got fixed after updating InDesign to a newer version. NOTHING CHANGES.

    
2. For some, the issue got resolved after disabling a third-party application such as Suitecase fusion etc. NO THIRD-PARTY APPLICATIONS INSTALLED
.

    1. For few, the issue was intermittent and is no longer reproducible. INTERMITTENT, EVERY 5 MINUTES OCCURS
.

    2. For majority of the users, the underlying cause of the performance issue was identified to be related to span columns, cross-references, third party plugin etc. NO PLUGIN INSTALLED.

    iMac (Retina 5K, 27-inch, 2020), MacOS Big Sur 11.6.7, 64Gb RAM, 1 SSD drive 2 TB, AMD Radeon Pro 5700 8 GB.

    Please don't tell me to upgrade to Apple last OS, I don't want to do it.

    I’m very angry because the latest version of indesign (17.3) is virtually unusable. If I select an image or text box on a layout I get a spinning wheel for 10 - 15 seconds. If I try to move something - spinning wheel 10-15 seconds. Even Adobe Illustrator 26.4 behave this way.

    I downgraded to indesign 16.4.2 and Illustrator 25.4.6 because I cannot work this way. Previous versions did not behave this way on this same condition and computer.

    These are the comments to your workarounds:

    1. For many of the users the issue got fixed after updating InDesign to a… more
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17. moved graphics still visible.

    V.18 has to be the buggiest version of ID ever released, and I used Pagemaker before I used ID... Any file I've worked on leaves the graphic slightly visible when I move it, flashing in and out of view. People must be having seizures over this. It also happens with type. If I delete type, and then click off the text box, the text box flashes the old type back where it was for a fraction of a second, complete with rewrap, and it all takes time for things that ought to be mindless. I can't figure out how to turn that off. There seems to be no preference to turn this feature off, this feature that never existed before.

    V.18 has to be the buggiest version of ID ever released, and I used Pagemaker before I used ID... Any file I've worked on leaves the graphic slightly visible when I move it, flashing in and out of view. People must be having seizures over this. It also happens with type. If I delete type, and then click off the text box, the text box flashes the old type back where it was for a fraction of a second, complete with rewrap, and it all takes time for things that ought to be mindless. I can't figure out how to… more

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18. Pasting Word tracked changes text keeps the old text as well as changes

    When 'Text Only' is selected in Preferences/Clipboard Handling, pasting from a Word doc that has tracked changes results in the old edits (such as deletions) being retained in the pasted text in InDesign.

    If this isn't a bug, perhaps there's a way to make these ramifications more obvious to the user.

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    0 comments  ·  Text/Story/Table  ·  Edit…  ·  Delete…  ·  Admin →
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19. UK spell check not recognising US spellings as incorrect

    UK spell check not recognising US spellings as incorrect.

    e.g the word 'customize' appears in the story. In UK English this would be 'customise'. The spell checker should recognise this as incorrect, but does not.

    Spell check language has been set to UK English.
    InDesign v18 on MacOS Monterey

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20. I can't see anything except drop down menu items when I create a new document

    That's just it. I create a new document. Put in the pages, margins, units etc.. then.. nothing. Nothing comes up. I can still see the menu items and am able to save the file - but I can't see it or work in it.
    I tried pressing spacebar. nah
    I tried opening from file.. nah
    I tried different views and different previews. Nothing.
    Illustrator works just fine.
    Also, what's the difference between open normal and open original?
    I can't believe I had to waste 30 minutes on this.

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    1 comment  ·  Document/Pages  ·  Edit…  ·  Delete…  ·  Admin →
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