Adobe InDesign: Bugs
When filing a new bug, please provide:
- Version of Adobe InDesign, InCopy or InDesign Server
- Steps to reproduce the issues
- Expected result
- Actual result
- Test file, screenshot, video or GIF capturing the issue (optional)
554 results found
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Id crashes on old file
I had to open and save some larger old ID-documents from 2014. Id 15.1 crashed 3 or 4 times, and because I really needed to work with those files I reinstalled 15.0.3 which runs a lot smoother on those docs.
Also there's still an old bug: after starting up Id, press CMD-o to open some Id-file, doesn't do anything. I have to choose the File menu and choose 'Open...'. After 1 file has been opened like this, the key combination CMD-o functions from now on. Until you close down Id and start it up again...
1 voteClosed: Not Reproducible ·AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded
To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received an email from us seeking more details to help in our investigation.
We’ve concluded our investigation and came up with the finding: Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.
We recommend you to upgrade to the latest version of InDesign 2020 (if you’re not already on it). It contains a lot of stability fixes.
If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
We seek your support in our continual effort to improve InDesign.—
Adobe InDesign Team -
Crashes when copying and then pasting into Photoshop
Latest version release 15.1.
Copied artwork that had eps file and spot color. Selected the group. Copied. Tried to open Photoshop screen (was already opened). InDesign then froze. Then crashed. Seperate elements work fine.. Not the grouped artwork.
Expected results: Artwork is pasted onto a photoshop layer.
Actual result: Crashes InDesign. No copy is shown to be pasted.1 voteClosed: Not Reproducible ·AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded
To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received an email from us seeking more details to help in our investigation.
We’ve concluded our investigation and came up with the finding: Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.
We recommend you to upgrade to the latest version of InDesign 2021(v16.0.0.77) as it is more robust and contains a lot of bug fixes.
We seek your support in our continual effort to improve InDesign.
—
Adobe InDesign Team -
Export to PDF function crash in InDesign 15.1
Today I have updated to InDesign 15.1 and when I try to export to PDF the application immediately crash.
This happen even I change the type of export (small dimension, print, etc.).
I'm using windows 10 pro ver. 1909 build 18363.836, and Indesign 15.1 x64.
The system start to work but the application crash at 16% of the export.
The problem seems connected with something on the file, because I try to export another project and it work perfectly.
The file was all "green" in the preliminary checks panel.
And I notice that the system crash also using other function,…
36 votesThe fix for this is now publicly available in the latest InDesign update, 15.1.1
Please update to the latest version to get the fix.
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Adobe InDesign team -
Quick apply crashes Indesign with Page Tool selected
Indesign 2020 - 15.0.3 (macOS Mojave 10.14.6)
1. Select page with Page Tool
2. Trying to execute Quick Apply (via keyboard shortcut or clicking on icon) --> Indesign crash
3. If page is NOT selected everything is OK1 voteThanks for reporting this issue.
We’re looking into it.
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Adobe InDesign team -
InDesign CC 19/20 crashing on editing the text
Can you please help us to identify how to solve this bug, please refer attached SS.
1 voteClosed: Not Reproducible ·AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded
To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received an email from us seeking more details to help in our investigation.
We’ve concluded our investigation and came up with the finding: Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.
We recommend you to upgrade to the latest version of InDesign 2020 (if you’re not already on it). It contains a lot of stability fixes.
If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
We seek your support in our continual effort to improve InDesign.—
Adobe InDesign Team -
pasting crash
Indesign 15.0.3
OS X 10.15.5Indesign crashes when pasting text from a text file into any existing document.
1 voteClosed: Not Reproducible ·AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded
To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received an email from us seeking more details to help in our investigation.
We’ve concluded our investigation and came up with the finding: Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.
We recommend you to upgrade to the latest version of InDesign 2021(v16.0.0.77) as it is more robust and contains a lot of bug fixes.
We seek your support in our continual effort to improve InDesign.
—
Adobe InDesign Team -
Applications freezing while exporting/saving
Hey Team,
Indesign ocasionally freezes while hitting cmd+e for export. Also Illustrator and Photoshop freeze from time to time while saving or exporting files ...- Indesign 15.03. 64 bit Illustrator 24.1.3 64 bit Photoshop 21.1.3
- Can't reproduce - only happening from time to time but every 10 Minutes or so
- Expected: saving or exporting
- Actual: freeze so that I have to kill the process via task manager (win 10 - uptodate)
It ist a big pain since 2 weeks or so .. please fix it. Ah and I use shortcuts to export or save. I try if the error still…
2 votesClosed: Not Reproducible ·AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded
To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received an email from us seeking more details to help in our investigation.
We’ve concluded our investigation and came up with the finding: Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.
We recommend you to upgrade to the latest version of InDesign 2021(v16.0.0.77) as it is more robust and contains a lot of bug fixes.
We seek your support in our continual effort to improve InDesign.
—
Adobe InDesign Team -
Crash when "fitting frame to content" on an inline-anchored textframe (inline or above line)
Hi,
Last week i noticed that InDesign crashes when I fit the textframe to its contents, when that textframe is anchored as "text" inside another textframe (anchor-option: incline or above line) when it is not separated by paragraph breaks or whitespaces.I have a file that has one textframe for the main column. In it I placed several smaller textframes with more than one column as textelements.
I didn't separate them by a space or linebreak. When fitting one of the smaller frames to its content by double clicking the lower reference point in the middle to get rid of…5 votesThank you for reporting this issue.
We’re reviewing this shortly.—
Adobe InDesign team -
Freeze after using default New Hyperlink to URL
(I didn't see a category for Freeze. I figure Crash is pretty close.)
In InDesign 15.0.3 on Windows 10:
I had just finished inserting a hyperlink by selecting Chess.com, bringing up the New Hyperlink panel (with the 'To URL' option up), and pressing Enter.
After waiting 15 minutes, it was still hung.
It was the only app running.
When I right-clicked on the InDesign icon on the taskbar and clicked 'Close window', a dialog box popped up saying, "Save changes to the Adobe InDesign document "16 - Glossary.indd" before closing?
I clicked 'Yes'.
It closed that dialog box and popped…1 voteClosed: Not Reproducible ·AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded
To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received an email from us seeking more details to help in our investigation.
We’ve concluded our investigation and came up with the finding: Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.
We recommend you to upgrade to the latest version of InDesign 2021(v16.0.0.77) as it is more robust and contains a lot of bug fixes.
We seek your support in our continual effort to improve InDesign.
—
Adobe InDesign Team -
InDesign crashing when you try and copy and paste with GPU turned on
InDesign crashing when you try and copy and paste with GPU turned on. Turned off works normally
2 votesClosed: Not Reproducible ·AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded
To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received an email from us seeking more details to help in our investigation.
We’ve concluded our investigation and came up with the finding: Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.
We recommend you to upgrade to the latest version of InDesign 2020 (if you’re not already on it). It contains a lot of stability fixes.
If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
We seek your support in our continual effort to improve InDesign.—
Adobe InDesign Team -
Creating Text Box Crashes InDesign
When trying to create a text box, the application immediately crashes. I've found that this only happens in the "Essentials" workspace. I am using a 2017 MacBook Air on MacOS Catalina and using InDesign version 15.0.2.
1 voteClosed: Not Reproducible ·AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded
To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received an email from us seeking more details to help in our investigation.
We’ve concluded our investigation and came up with the finding: Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.
We recommend you to upgrade to the latest version of InDesign 2020 (if you’re not already on it). It contains a lot of stability fixes.
If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
We seek your support in our continual effort to improve InDesign.—
Adobe InDesign Team -
InDesign Suffers Major Performance Issues When InCopy Files Are Linked To .indd File
I use InDesign a lot for production art. Mostly I layout text and images for product manuals that range between 110 - 250 pages. It runs like a champ on both my Dell XPS 8930 and iMac 2019. Both machines are robust with 32 Gb of ram. However, once I convert text and graphics to InCopy files, I see a huge drop in machine performance. Doing the slightest things like updating the ICMA / ICML file will hang or crash InDesign. Even saving the file can take 2 minutes. I've had 3 instances where the InDesign file got corrupted from…
1 voteTo identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received an email from us seeking more details to help in our investigation.
We’ve concluded our investigation and came up with the finding: Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.
We recommend you to upgrade to the latest version of InDesign 2021(v16.0.0.77) as it is more robust and contains a lot of bug fixes.
We seek your support in our continual effort to improve InDesign.
—
Adobe InDesign Team -
Crashes when font file is moved *every single time*
This will crash InDesign (and Illustrator and Photoshop) every single time without fail, all cc 2020 apps I've tested, specifically:
InDesign 15.0.2, Illustrator 24.1, Photoshop 21.1.2
I'm using OSX 10.15.3 Catalina
Try this:
–add a font to ~user/Library/Fonts/MyFontFolderName/ to install. Works with any font, but for example try Adobe's own wonderfully designed Source Serif Pro
–make a new document in InDesign, set some text in that font, eg: Source Serif Pro-Regular, save document (or don't save, same result)
–move the font file, eg: SourceSerifPro-Regular.otf to a sub folder, eg: ~user/Library/Fonts/MyFontFolderName/AnotherFolder/
–app will crash EVERY SINGLE TIME.Once again, this happens…
1 voteThis has been fixed in latest version of InDesign. Please update your application from Creative Cloud Desktop.
Thanks
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InDesign 15.0.2 hangs on auto flow on primary text frame
InDesign 15.0.2 Mac OS X Catalina 10.15.4 MBP 15" 2019
ID hangs up when trying to let InDesign create about 100 additional pages with auto flow on the primary text frame from a placed docx. Can't attach the file due to my customer's copyright policy.1 voteAs per the customer, the issue is no longer reproducible.
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InDesign crashes sporadically while scaling/rotating objects
I've noticed numerous times that InDesign will crash while scaling/rotating objects. Can you please fix this bug?
1 voteTo identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received an email from us seeking more details to help in our investigation.
We’ve concluded our investigation and came up with the finding: Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.
We recommend you to upgrade to the latest version of InDesign 2021(v16.0.0.77) as it is more robust and contains a lot of bug fixes.
We seek your support in our continual effort to improve InDesign.
—
Adobe InDesign Team -
freezing
I use InDesign 15.0.2 on Win 10 and it constantly freezes / crashes. Or on and off complains that certain Adobe fonts are missing. Opening and closing the file restores the fonts.
E.g. when I open my file and try to change a stroke color InDesign freezes.
InDesign is basically useless.Hope you can give me a solution to fix this.
3 votesTo identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received an email from us seeking more details to help in our investigation.
We’ve concluded our investigation and came up with the finding: Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.
We recommend you to upgrade to the latest version of InDesign 2021(v16.0.0.77) as it is more robust and contains a lot of bug fixes.
We seek your support in our continual effort to improve InDesign.
—
Adobe InDesign Team -
Crash when changing bullet character options
Just updated to the newest InDesign version (as of 28.03.2020).
Whenever changing the character style on a bullet list, in my case trying to change the character color of the bullet/numbering character (1., 2., 3. ...) , either via paragraph style -> bullet options or directl via character style window, InDesign crashes. The application does not crash when I choose the "Overprint Fill" option.2 votesTo identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received an email from us seeking more details to help in our investigation.
We’ve concluded our investigation and came up with the finding: Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.
We recommend you to upgrade to the latest version of InDesign 2021(v16.0.0.77) as it is more robust and contains a lot of bug fixes.
We seek your support in our continual effort to improve InDesign.
—
Adobe InDesign Team -
Autoflow Text is Crashing InDesign
Autoflow text is crashing InDesign. The progress bar gets to about 90% and then it crashes.
The text document is about 50,000 words, so it's nothing unusual.
1 voteClosed: Not Reproducible ·AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded
To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received an email from us seeking more details to help in our investigation.
We’ve concluded our investigation and came up with the finding: Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.
We recommend you to upgrade to the latest version of InDesign 2021(v16.0.0.77) as it is more robust and contains a lot of bug fixes.
We seek your support in our continual effort to improve InDesign.
—
Adobe InDesign Team -
Crash when scaling text beound 1296 pt
I can repeatably make InDesign crash by:
1: Creating a big page (Mine is 250x100cm)
2: Making a textframe and writing a short word (I wrote "café")
3: Hit "E" and scale the frame by dragging the corners
4: If I scale the frame so the point size is higher than 1296 pt InDesign will crash.I am on InDesign 15.0.2 on MacOS 10.14.6
1 voteTo identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received an email from us seeking more details to help in our investigation.
We’ve concluded our investigation and came up with the finding: Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.
We recommend you to upgrade to the latest version of InDesign 2021(v16.0.0.77) as it is more robust and contains a lot of bug fixes.
We seek your support in our continual effort to improve InDesign.
—
Adobe InDesign Team -
1 vote
To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received an email from us seeking more details to help in our investigation.
We’ve concluded our investigation and came up with the finding: Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.
We recommend you to upgrade to the latest version of InDesign 2021(v16.0.0.77) as it is more robust and contains a lot of bug fixes.
We seek your support in our continual effort to improve InDesign.
—
Adobe InDesign Team
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