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Steps to reproduce the issues
Expected result
Actual result
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InDesign crashes when mounting/updating another InDesign document with overset text

InDesign Version: Adobe InDesign CC 13.0.1
Operating System: macOS High Sierra version 10.13.2
Computer: MacBook Pro (Retina, 15-inch, Mid 2015)

Steps to reproduce the issue:
1. Create a new document in InDesign with at least 3 pages.
2. Make a textbox on one of the pages (e.g. page 1) and fill it with some text.
3. Resize the textbox so that some text overset and preflight shows 1 error - overflowing text.
4. Save and close the document
5. Create a new InDesign document
6. Place the InDesign file with the overflowing textbox in the new InDesign document (NOTE: You need to place the page which actually has the overflowing text). You should get an error message that the document you want to place is containing overflowing text. Click OK.
7. Alt+Double Click / Opt+Double Click on the placed document in order to edit it.
8. Do some edits in the document, e.g. duplicate the textbox with the overflowing text by holding ALT while moving it. Make sure that you still have overset text in the document.
9. Save the document, and close it by clicking CMD+W or File->Close. This should automatically lead you back to the document where you placed the document, and InDesign should try to automatically update the placed document with the new content.

Expected result:
InDesign should update the contents of the placed InDesign document, and not crash, regardless of whether the placed InDesign document contains overset text or not.

Actual result:
In my case, InDesign crashes at the end of step 9 when trying to update the placed document containing overset text. I have attached a screenshot, in addition to the crash reports generated by Apple/Adobe at this time. InDesign shows the following error message (translated from Norwegian to English): "Error: Adobe InDesign is exiting. A serious error occured. Restart InDesign to restore work in any InDesign-documents that isn't archived." It also shows a dialog box which warns you about overset text on pages in the placed document.

Extra notes and comments:
If InDesign didn't crash in step 9, you can try to go to the "Links" panel and update the link to the placed document, if it didn't update automatically. In general you should also try placing and updating InDesign documents containing overset text into another InDesign document, and this error should occur eventually.

In my experience InDesign crashes very often due to this error when using a workflow which requires mounting other InDesign documents, which might contain overset text accidentally. In the workflow that we use, this error is very devastating leading to InDesign crashing up to several times per day (or per hour) in certain periods.

The error most consistently occurs when doing some changes in a document containing overset text, and then updating it in InDesign, as described in the steps to reproduce the error. However, the error has also occured when placing the document, not just while updating it.

I have also experienced that this error occurs even when there just are some extra lines at the end of the textbox, so that text technically overflows, but no preflight error appears because the overflowing text is just empty lines/paragraphs. This makes the bug extra difficult to avoid, because the overflowing text could be in any textbox in the document, even though no error is showed.

This error has occured consistently over several InDesign and OS versions, at least for several years, probably since the feature to place another InDesign document was introduced.

InDesign Version: Adobe InDesign CC 13.0.1
Operating System: macOS High Sierra version 10.13.2
Computer: MacBook Pro (Retina, 15-inch, Mid 2015)

Steps to reproduce the issue:
1. Create a new document in InDesign with at least 3 pages.
2. Make a textbox on one of the pages (e.g. page 1) and fill it with some text.
3. Resize the textbox so that some text overset and preflight shows 1 error - overflowing text.
4. Save and close the document
5. Create a new InDesign document
6. Place the InDesign file with the overflowing textbox in the new InDesign document (NOTE: You…
4 votes

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1 comment · Crash · Flag idea as inappropriate… · Delete… · Admin →

Closed: Fixed · AdminAbhinav Kaushik (Product Manager, Adobe InDesign) responded

Hello All,

Thank you for your support. The issue is now fixed in the latest update of InDesign.
Please upgrade to the new InDesign 14.0 from your Creative Cloud Application.

If you are unable to see the update yet, click on the menu (three dots) on the top right corner of Creative cloud app and click on “Check for App Updates”.

Let us know if the issue is resolved for you in InDesign 14.0.

Thanks,
Abhinav Kaushik
InDesign Team
Data Merge: Data on a master page AND on a locked layer CRASHES when creating merged document

Best described by the original post on Reddit that was then confirmed by me: https://www.reddit.com/r/indesign/comments/7m8znp/psaattemptingtorundatamergewithdata/ Try it out with the demo provided.
- dmbug2_Folder.zip 813 KB
2 votes

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1 comment · Crash · Flag idea as inappropriate… · Delete… · Admin →

under review · Adminamaarora (Software Engineer, Adobe InDesign) responded

Hi,
Thanks for reporting the issue. The crash/protective shutdown is reproducible at our end.

-Aman
[Indesign CC 2018][BUG] Indesign crashes when using script to remove table row

When using a javascript to remove a table row, Adobe Indesign crashes.
This happens when a table has only 2 rows. The table contains a header row and your script tries to remove the only body row.

1 vote

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3 comments · Crash · Flag idea as inappropriate… · Delete… · Admin →

under review · AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

Hi,
We have been able to reproduce the issue and it is currently under investigation.

Regards
InDesign Team
Index Panel's Update Preview Button Causes Hard Crash

The Index panel will cause InDesign to crash if you click the update preview button when a three-layer index entry has no text in the second layer.

I figured out what causes the crash with 100% reproducable results. Here's how you do it.

1) Create a multi-document book.
2) Open one document in the book.
3) Create an index entry with three layers. For example, 'dogs > breed > beagle'.
4) Open a different document in the book.
5) Repeat step 3 in this different document, with the same entry data.
6) In the Index panel you will see two entries that are both three layers deep. Toggle the layer arrows and then double click the second layer heading of 'breed'. Delete the text in the box and hit enter.
7) You will notice in the Index panel that there is a blank space beneath 'dog' and above 'beagle.'
8) Now click the 'cycle' refresh button at the bottom of the Index panel.
9) InDesign will crash.

From a programming perspective I suspect this has something to do with no data being in the entry's second layer. It's finding 'null' and crashing.

The Index panel will cause InDesign to crash if you click the update preview button when a three-layer index entry has no text in the second layer.

I figured out what causes the crash with 100% reproducable results. Here's how you do it.

1) Create a multi-document book.
2) Open one document in the book.
3) Create an index entry with three layers. For example, 'dogs > breed > beagle'.
4) Open a different document in the book.
5) Repeat step 3 in this different document, with the same entry data.
6) In the Index panel you will see two…

1 vote

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4 comments · Crash · Flag idea as inappropriate… · Delete… · Admin →

FIXED · AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

Fix of the issue is now available in InDesign’s latest update.
Please upgrade to the latest version InDesign CC 15.0.2 for the fix.

If you are unable to see the update, go to the Creative Cloud application and click on the context menu on the top right and click on Check for App Updates.

—
Adobe InDesign team
InDesign crashes on launch with clean preference if Brother Printer is default printer

On STRG+P InDesgin (CC18 / 13.0.1 x64) crashes! Working on PC WIN7 64 bit. It happens on existing Document choosing Printer Brother MFC-6890. If I create a new Document ans I can choose PDF oder other, it works. Choosing Brother-Printer -> Crash!

1 vote

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1 comment · Crash · Flag idea as inappropriate… · Delete… · Admin →

Closed: Fixed · AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

We have fixed the issue with InDesign’s Mar 2018 update.
Please download the latest InDesign version (InDesign CC 13.1) for the fix.

List of crashes and other issues that have been fixed with the update can be found at the below provided link:
https://helpx.adobe.com/indesign/release-note/indesign-cc-march-2018-13-1-release-notes.html

If you’re unable to see the update, go to Creative Cloud application, click on the context menu on the top right and click on Check for App Updates.

Thanks,
InDesign Team
OSX Sierra/Adobe InDesign CC 2017.1 crashes when using fonts and high-resolution images
1. Indesign CC 2017.1/Mac OS Sierra 2. 3. 4. We are using various Hindi fonts on the mac and designing .indd files, intermittently we encounter crashing with certain Hindi fonts. Only one font has shown stable where we encounter no issues. Also images are coming as thumbnails at first, once it is the full high res-image that is imported the program crashes. 5. The crash reports below indicate the problem:
1 vote

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2 comments · Crash · Flag idea as inappropriate… · Delete… · Admin →

CLOSED · Adminamaarora (Software Engineer, Adobe InDesign) responded

To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.

If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

We seek your support in our continual effort to improve InDesign.

—
Adobe InDesign Team
Cannot export to PDF in a Google Drive folder

When exporting a large file to PDF which is located in a Google Drive folder, the background (export) process will stop with an error "cannot export to PDF" and sometimes ID will crash.
Tried several times and kept on stopping. Worked well when exported to the desktop (or any other non Google drive location).

1 vote

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2 comments · Crash · Flag idea as inappropriate… · Delete… · Admin →

CLOSED · Adminamaarora (Software Engineer, Adobe InDesign) responded

To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.

If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

We seek your support in our continual effort to improve InDesign.

—
Adobe InDesign Team
Indesign 2018 is a disaster, full of bugs and crashes at any time. This was a good program, but now it's just a misery. Costs both time and

Indesign 2018 is a disaster, full of bugs and crashes at any time.
This was a good program, but now it's just a misery. Costs both time and money.
I will work with older versions in the future and hope that any new player will find a better software.

It would not be wrong with a phone number on the website, but you're probably ashamed.

Peter

2 votes

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2 comments · Crash · Flag idea as inappropriate… · Delete… · Admin →

Closed: Fixed · AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

Hello All,

We have fixed a number of crashes with InDesign’s latest Nov’18 update.
Please download the latest InDesign version (InDesign CC 14.0.1) for the fix.

List of crashes and other issues that have been fixed with the update can be found at the below provided link:
https://helpx.adobe.com/indesign/kb/fixed-issues.html

If you are unable to see the update yet, go to Creative Cloud application, click on the context menu on the top right and click on Check for App Updates.

Regards,
InDesign Team
InDesign Corrupt files

InDesign users all have to deal with corrupt files sometime during their career using this program. Usually meaning lost time and, more importantly, money. It would be nice if there was a way to have InDesign or another program scan and fix corrupt files (Adobe FirstAid). Dumping this corrupt file into this program would scan the file, find the cause of the error, and isolate it--almost like a virus scanner. Even if this means a page is lost or margins are messed up. It would be nice to at least get some work saved. For example, I throw in a file that keeps causing InDesign to crash. It scans the file. It finds that their is some markup code in a text box on page 23 out of 122 that is throwing an error. This text box is removed, maybe even a red box is put in its place so I know what has been taken out.
InDesign users all have to deal with corrupt files sometime during their career using this program. Usually meaning lost time and, more importantly, money. It would be nice if there was a way to have InDesign or another program scan and fix corrupt files (Adobe FirstAid). Dumping this corrupt file into this program would scan the file, find the cause of the error, and isolate it--almost like a virus scanner. Even if this means a page is lost or margins are messed up. It would be nice to at least get some work saved. For example, I throw in a…
- Screen Shot 2018-10-23 at 10.36.39 AM.png 81 KB
10 votes

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16 comments · Crash · Flag idea as inappropriate… · Delete… · Admin →

CLOSED · AdminAbhinav Kaushik (Product Manager, Adobe InDesign) responded

With the release of InDesign 2020(15.0.1), we have enhanced our recovery workflow which fixes multiple scenarios of document corruption.

If your file is still not getting repaired in InDesign CC2020, can you please share the document with Grp-idfile@adobe.com.

Thanks,
Adobe InDesign team"
CRASH REPORT EVERY TIME I QUIT INDESIGN

Now I have Ctrl Changes installed (software that tracks changes) InDesign produces a Crash Report every single time I quit InDesign.

Attached is a copy of the Crash Report.

Please help fix this bug.

Thank you, Robert
- Crash_Report.rtf 183 KB
1 vote

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4 comments · Crash · Flag idea as inappropriate… · Delete… · Admin →

CLOSED · Adminamaarora (Software Engineer, Adobe InDesign) responded

To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

We recommend you to upgrade to the latest version of InDesign 2020 (if you’re not already on it). It contains a lot of stability fixes.

If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
We seek your support in our continual effort to improve InDesign.

—
Adobe InDesign Team
Cannot open file due to deleting hyperlinks in Indesign CC 2018

I was deleting the list of hyperlinks in my file and it crashed. So I kept saving the file after every hyperlink I had deleted so that I can find out which one was the root problem, but now I cannot even open the file as it just crashes immediately it opens. At this moment in time I have to do the whole job again.

3 votes

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9 comments · Crash · Flag idea as inappropriate… · Delete… · Admin →

CLOSED · Adminamaarora (Software Engineer, Adobe InDesign) responded

To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

We recommend you to upgrade to the latest version of InDesign 2020 (if you’re not already on it). It contains a lot of stability fixes.

If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
We seek your support in our continual effort to improve InDesign.

—
Adobe InDesign Team
InDesign CS.5.5 crashes when after closing with MacOS High Sierra version 10.13.2

InDesign CS.5.5 crashes when after closing with MacOS High Sierra version 10.13.2
- Indesign_crash_report.rtf 137 KB
2 votes

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3 comments · Crash · Flag idea as inappropriate… · Delete… · Admin →

CLOSED · Adminamaarora (Software Engineer, Adobe InDesign) responded

To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.

If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

We seek your support in our continual effort to improve InDesign.

—
Adobe InDesign Team
QuickApply crashes if an image is placed in a table

Version: InD CC 2017 (and previous)

Steps:
1. Create a table
2. Place image in a cell (linked or embedded)
3. Command-Enter (attempt to open quickApply)

Expected result:
No crash

Actual result:
crash

File attached

If images are placed in a table cell, InD crashes when using QuickApply.
- Image_in_Table_crash.indd 910 KB
1 vote

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1 comment · Crash · Flag idea as inappropriate… · Delete… · Admin →

Resolved For the User · AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

As confirmed by the user, the issue is resolved after upgrading to the latest version InDesign CC 13.1.

If you are unable to see the update, go to Creative Cloud application and click on the context menu on the top right and click on Check for App Updates.

Thanks,
InDesign Team
Eyedropper in tables (ME indesign 2018) crashing

Using the latest copy of indesign ME and everytime i use the eyedropper tool on a table it immediately crashes

2 votes

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4 comments · Crash · Flag idea as inappropriate… · Delete… · Admin →

CLOSED · Adminamaarora (Software Engineer, Adobe InDesign) responded

To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.

If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

We seek your support in our continual effort to improve InDesign.

—
Adobe InDesign Team
IndDesign CC2018

When copying an item, it keeps crashing. Just updated to the most recent version of 13.1, still crashes upon copying.

2 votes

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3 comments · Crash · Flag idea as inappropriate… · Delete… · Admin →

CLOSED · Adminamaarora (Software Engineer, Adobe InDesign) responded

To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

We recommend you to upgrade to the latest version of InDesign 2020 (if you’re not already on it). It contains a lot of stability fixes.

If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
We seek your support in our continual effort to improve InDesign.

—
Adobe InDesign Team
Indesign crashing on startup 2017 / 2018 (cloud) - Please Help!!

InDesign crashes the computer on startup. Not just the program, but restarts the PC. Sometimes it crashes with blue screen sometimes with plain and simple restart without any messages. Program does not even open.

I'm running Intel I7 8720X, Nvidia 1080 TI, 11 GB, 32 GB ram DDR4, 512 SSD + 3 TB Storage, Windows 10 Home - all updates.

I'm not sure what is going on. I tried to reinstall it, several times, after I uninstall removing preferences / settings, formatted the drives to kill any existing settings, still same issues. Photoshop, Illustrator and Adobe Acrobat work fine, not indesign.

I have no issues with any other software on this PC, runs really well.

InDesign crashes the computer on startup. Not just the program, but restarts the PC. Sometimes it crashes with blue screen sometimes with plain and simple restart without any messages. Program does not even open.

I'm running Intel I7 8720X, Nvidia 1080 TI, 11 GB, 32 GB ram DDR4, 512 SSD + 3 TB Storage, Windows 10 Home - all updates.

I'm not sure what is going on. I tried to reinstall it, several times, after I uninstall removing preferences / settings, formatted the drives to kill any existing settings, still same issues. Photoshop, Illustrator and Adobe Acrobat work fine, not…

3 votes

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7 comments · Crash · Flag idea as inappropriate… · Delete… · Admin →

CLOSED · Adminamaarora (Software Engineer, Adobe InDesign) responded

To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

We recommend you to upgrade to the latest version of InDesign 2020 (if you’re not already on it). It contains a lot of stability fixes.

If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
We seek your support in our continual effort to improve InDesign.

—
Adobe InDesign Team
Indesig destroys its files

version
InDesign CC for Teams 2018 (13.0.1) ExtendScript (Javascript) with AdobeStock

Steps

scenario: slow, instable internet connection or internet connection failure

Indesign loses cloud linking to library assets
InDesign freezes
InDesign crashes
Active Indesign file can no longer be opened on this computer despite restarting Windows + InDesign

If the library is shared with other team members, they will not be able to open the file

Only team members who are not working with this library can open the file

If this team member now deletes the links to the assets, the other team members can reopen the file.

Tests have shown that the crashes are caused by incomplete downloads of the preview or licensed images from Adobe Stock, which are displayed correctly in the Indesign as a shortcut in the Links-window and preview image in the graphics frame.

The problem can only be detected by opening the images in Photoshop.

Stability enhancement:
The images from AdobeStock should only be linked to the Indesign-file after a complete download and made visible in the Links-window or graphics-frame.

version
InDesign CC for Teams 2018 (13.0.1) ExtendScript (Javascript) with AdobeStock

Steps

scenario: slow, instable internet connection or internet connection failure

Indesign loses cloud linking to library assets
InDesign freezes
InDesign crashes
Active Indesign file can no longer be opened on this computer despite restarting Windows + InDesign

If the library is shared with other team members, they will not be able to open the file

Only team members who are not working with this library can open the file

If this team member now deletes the links to the assets, the other team members can reopen the file.

Tests…

1 vote

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2 comments · Crash · Flag idea as inappropriate… · Delete… · Admin →

CLOSED · Adminamaarora (Software Engineer, Adobe InDesign) responded

To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.

If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

We seek your support in our continual effort to improve InDesign.

—
Adobe InDesign Team
New / Edit Table Style Crash

Creating a new table style using the hold-option-key + click page icon method and/or editing an existing table style in the palette crashes indesign instantly.

1 vote

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2 comments · Crash · Flag idea as inappropriate… · Delete… · Admin →

CLOSED · Adminamaarora (Software Engineer, Adobe InDesign) responded

To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.

If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

We seek your support in our continual effort to improve InDesign.

—
Adobe InDesign Team
Object style size property crashes InDesign when used with Libraries
I have recreated this bug on both Mac and PC InDesign 13.0

Create a text box

Insert a table with any number of table cells

Draw a rectangle anywhere

Create a new Object Style and set Size and Position Options -> Size -> Adjust: to Height Only

Apply the Object Style to the rectangle

Cut and past the rectangle into one of the cells of the table

Create a new Library file

Drag the text box into the Library

Try drag the Library item back out onto the page... It should crash.

This has become very problematic for us because we use the Libraries a lot for commonly used table designs. We are having to avoid the new Size Options in Object Styles. It seemed like a good feature that we had been waiting for... But not working for us yet.

I have attached a Library file with an item that will crash InDesign 13
I have recreated this bug on both Mac and PC InDesign 13.0

Create a text box

Insert a table with any number of table cells

Draw a rectangle anywhere

Create a new Object Style and set Size and Position Options -> Size -> Adjust: to Height Only

Apply the Object Style to the rectangle

Cut and past the rectangle into one of the cells of the table

Create a new Library file

Drag the text box into the Library

Try drag the Library item back out onto the page... It should crash.

This has become very problematic for us because…
- Library.indl 164 KB
1 vote

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0 comments · Crash · Flag idea as inappropriate… · Delete… · Admin →

Closed: Fixed · AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

Fix is available in version 13.1 of InDesign.
Please update to the latest version available to you via Creative Cloud Desktop application.

Thanks,
Adobe InDesign team
Adobe InDesign/InCopy cannot be opened because of a problem

InCopy will not launch in macOS 10.11.5 and 10.12.6. This is happening on two different computers, one a 2015 13" MacBook Pro with Retina and one a 2017 MacBook Pro with TouchBar. Have attempted uninstall/reinstalls as well as removing preference files.

I'm attaching the InCopy report from 10.12.6 computer but the 10.11.5 computer is currently off-site. I can add it later if I need to.

I'm also attaching a screenshot of the error message returned by InCopy when I try to launch the application.
- Adobe_InCopy_Crash_Log.txt 49 KB
- Screen_Shot_2017-11-29_at_3.56.44_PM.png 103 KB
2 votes

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3 comments · Crash · Flag idea as inappropriate… · Delete… · Admin →

Fixed via KBDoc · AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

Please refer to the KBDoc which provides the workaround for this issue:
https://helpx.adobe.com/x-productkb/global/applications-crash-launch-cylance-macos.html

Thanks,
Adobe InDesign team

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