Adobe InDesign: Bugs
When filing a new bug, please provide:
- Version of Adobe InDesign, InCopy or InDesign Server
- Steps to reproduce the issues
- Expected result
- Actual result
- Test file, screenshot, video or GIF capturing the issue (optional)
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Export to PDF function crash in InDesign 15.1
Today I have updated to InDesign 15.1 and when I try to export to PDF the application immediately crash.
This happen even I change the type of export (small dimension, print, etc.).
I'm using windows 10 pro ver. 1909 build 18363.836, and Indesign 15.1 x64.
The system start to work but the application crash at 16% of the export.
The problem seems connected with something on the file, because I try to export another project and it work perfectly.
The file was all "green" in the preliminary checks panel.
And I notice that the system crash also using other function,…
30 votesThe fix for this is now publicly available in the latest InDesign update, 15.1.1
Please update to the latest version to get the fix.
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Adobe InDesign team -
Presentation mode (shift+w) glitch in catalina
Indesign CC 2019 running on a 15-inch, 2018 Mac, 2,6 GHz Intel Core i7 6 core, 32GB memory, with Catalina iOS 10.15.
Every time i enter the "presentation mode", the first page i visualize looks good, when i move with the keyboard arrows to another page it visualizes glithces.
49 votesThe fix for this issue is now available in the latest update of InDesign – that is, InDesign 15.0.3.
Please update your InDesign application to get the fix.
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Adobe InDesign team -
Crash when "fitting frame to content" on an inline-anchored textframe (inline or above line)
Hi,
Last week i noticed that InDesign crashes when I fit the textframe to its contents, when that textframe is anchored as "text" inside another textframe (anchor-option: incline or above line) when it is not separated by paragraph breaks or whitespaces.I have a file that has one textframe for the main column. In it I placed several smaller textframes with more than one column as textelements.
I didn't separate them by a space or linebreak. When fitting one of the smaller frames to its content by double clicking the lower reference point in the middle to get rid of…5 votesThank you for reporting this issue.
We’re reviewing this shortly.—
Adobe InDesign team -
Crashes when copying and then pasting into Photoshop
Latest version release 15.1.
Copied artwork that had eps file and spot color. Selected the group. Copied. Tried to open Photoshop screen (was already opened). InDesign then froze. Then crashed. Seperate elements work fine.. Not the grouped artwork.
Expected results: Artwork is pasted onto a photoshop layer.
Actual result: Crashes InDesign. No copy is shown to be pasted.1 voteWe have released InDesign 2020.1.1(v15.1.1.103) with a lot of stability fixes. We recommend you to upgrade to latest version (if you’re not already on it) as it is more robust.
If you still face this issue even after updating, please send the following information to santalwa@adobe.com :
• Reproducible Steps – What were you doing when InDesign crashed?
• Video recording of the issue?
• Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)—
Adobe InDesign Team -
Crash Adobe InDesign CC v15.02-v15.1
It freezes when openning the program (Starting up Service Registry...) Adobe InDesign CC v15.02-15.1 (Installed Language: English International)
(But Adobe Creative Cloud for Teams: Photoshop, Illustrator, Bridge and Acrobat DC are fine.)
My Computer:
PC Dell Inspiron 5680
OS: Windows 10 Pro v2004 (64bit)
Processor: Intel Core i7-8700 3.2GHz.
HDD: 256GB SSD
RAM: 16GB
Display card: NVIDIA Geforce GTX 1070
Display resolution: 1920x1080 Refresh rate: 60Hz.
Monitor: Dell S2718H/HX3 votesWe have released InDesign 2020.1.1(v15.1.1.103) with a lot of stability fixes. We recommend you to upgrade to latest version (if you’re not already on it) as it is more robust.
If you still face this issue even after updating, please send the following information to santalwa@adobe.com :
• Reproducible Steps – What were you doing when InDesign crashed?
• Video recording of the issue?
• Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)—
Adobe InDesign Team -
Scale Tool Crash
When using the "Scale Tool", every 4 or 5 times or so the app freezes at the dialog box and there's no way to exit. You have to force quit the app and hope that your work is autosaved. Unacceptable and only started happening recently.
InDesign 15.1.1 on macOS Mojave 10.14.6
HELP!
3 votes -
InDesign crashing when you try and copy and paste with GPU turned on
InDesign crashing when you try and copy and paste with GPU turned on. Turned off works normally
2 votesWe have released InDesign 2020.1.1(v15.1.1.103) with a lot of stability fixes. We recommend you to upgrade to latest version (if you’re not already on it) as it is more robust.
If you still face this issue even after updating, please send the following information to santalwa@adobe.com :
• Reproducible Steps – What were you doing when InDesign crashed?
• Video recording of the issue?
• Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)—
Adobe InDesign Team -
InDesign crashes when exporting file to jpg
No matter which file I try, when I try to export an InDesign file to jpg, the program crashes.
1 voteWe have released InDesign 2020.1.1(v15.1.1.103) with a lot of stability fixes. We recommend you to upgrade to latest version (if you’re not already on it) as it is more robust.
If you still face this issue even after updating, please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )
Also, please send the following information to santalwa@adobe.com :
• Reproducible Steps – What were you doing when InDesign crashed?
• Video recording of the issue?
• Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)—
Adobe InDesign Team -
Id crashes on old file
I had to open and save some larger old ID-documents from 2014. Id 15.1 crashed 3 or 4 times, and because I really needed to work with those files I reinstalled 15.0.3 which runs a lot smoother on those docs.
Also there's still an old bug: after starting up Id, press CMD-o to open some Id-file, doesn't do anything. I have to choose the File menu and choose 'Open...'. After 1 file has been opened like this, the key combination CMD-o functions from now on. Until you close down Id and start it up again...
1 voteWe have released InDesign 2020.1.1(v15.1.1.103) with a lot of stability fixes. We recommend you to upgrade to latest version (if you’re not already on it) as it is more robust.
If you still face this issue even after updating, please send the following information to santalwa@adobe.com :
• Reproducible Steps – What were you doing when InDesign crashed?
• Video recording of the issue?
• Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)—
Adobe InDesign Team -
InDesign 2020: crashing, undo doesn't work, missing fonts, text wrap is broken, so many bugs
The Undo bug is back. I tried to undo some text (in a table) and it reverted the document back to the previous save and then crashed.
On re-opening, ID complains that it can't find my installed fonts that I used in the document. They show up in the document, it just complains that they are not there. These are fonts that I bought and installed, so I know they are available.
I have also been having problems with text wrap not working half the time. I set a box (I've tried both image and text boxes) to text wrap…
4 votesAs per the customer, the issue got resolved by uninstall and re installation of InDesign 2020.
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InDesign CC 19/20 crashing on editing the text
Can you please help us to identify how to solve this bug, please refer attached SS.
1 voteWe have released InDesign 2020.1.1(v15.1.1.103) with a lot of stability fixes. We recommend you to upgrade to latest version (if you’re not already on it) as it is more robust.
If you still face this issue even after updating, please send the following information to santalwa@adobe.com :
• Reproducible Steps – What were you doing when InDesign crashed?
• Video recording of the issue?
• Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)—
Adobe InDesign Team -
pasting crash
Indesign 15.0.3
OS X 10.15.5Indesign crashes when pasting text from a text file into any existing document.
1 voteWe have released InDesign 2020.1.1(v15.1.1.103) with a lot of stability fixes. We recommend you to upgrade to latest version (if you’re not already on it) as it is more robust.
If you still face this issue even after updating, please send the following information to santalwa@adobe.com :
• Reproducible Steps – What were you doing when InDesign crashed?
• Video recording of the issue?
• Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)—
Adobe InDesign Team -
Problem with changing the cursor to text
Hello. After running the latest version of InDesign CC 2019 v. 14.0, I have a problem with changing the cursor to text. It takes about 50 seconds. This happens each time you launch InDesign.
164 votesHello All,
Thank you for your patience all this while.
This issue is now fixed in the latest update (Id 14.0.1) of InDesign CC.
If you are unable to see the update notification yet, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.Once the update button is shown against InDesign CC, click on the button to update your InDesign to Id 14.0.1 for the fix of the issue.
Do let us know in the comments, if you face any problem with the new update.List of fixed issues can be found at: helpx.adobe.com/indesign/kb/fixed-issues.html
Regards,
InDesign Team -
Indesign crashes when i copy or cut (shortcut and menu). 'reopen' crashes immediately too.
Indesign crashes when i copy or cut (shortcut and menu). 'reopen' crashes immediately too.
5 votesWe have released InDesign 2020.1.1(v15.1.1.103) with a lot of stability fixes. We recommend you to upgrade to latest version (if you’re not already on it) as it is more robust.
If you still face this issue even after updating, please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )
Also, please send the following information to santalwa@adobe.com :
• Reproducible Steps – What were you doing when InDesign issue occurred?
• Video recording of the issue?
• Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)—
Adobe InDesign Team -
Adobe 2020 Crashes with copy & paste
Whenever I try to copy/paste small elements from adobe illustrator onto Adobe InDesign, indesign will automatically quit. If I try to recover the file after it has crashed, it crashes again...
What is happening here? This is an ongoing issue since the update.
9 votesWe have been able to reproduce the issue and it is currently under investigation.
Customers facing similar issue, Please share the document with sharewithid@adobe.com—
Adobe InDesign team -
InDesign 2020 v15.01 makes corrupt documents when using Alternate Layout
The "Create Alternate Layout" in indesign 2020 v15.01 is toxic.
After using it, chances are high that documents will at some later stage become corrupt. It may manifest itself by crashing on copy/paste or just a spinning beachball of death (Mac).
I have seen this on at least 20 different documents since upgrading from version 2019 to version 2020 (15.0.1). We never used version 15.0.
This is my guess on what happens:
Using "Create Alternate Layout" it will make some of the Paragraph Styles corrupt. Version 2020 seems to crash (beachball) whenever one of these are accessed. This might very…2 votesThe issue has been fixed in the recently released update to InDesign version 15.0.3.
Please update to this version to get the fix.—
Adobe InDesign team -
Find/Change crashes InDesign
Find/Change crashes everytime, if i apply say for example find ^^^ and replace with end of paragraph, and i apply on entire document or even say 4 pages, it hangs indefnitely and then I have to kill the process in Task Manager. I t does this everytime. So I am forced to work on each page and I have a 500 page book to format.
1 voteWe have released InDesign 2020.1.1(v15.1.1.103) with a lot of stability fixes. We recommend you to upgrade to latest version (if you’re not already on it) as it is more robust.
If you still face this issue even after updating, please send the following information to santalwa@adobe.com :
• Reproducible Steps – What were you doing when InDesign crashed?
• Video recording of the issue?
• Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)—
Adobe InDesign Team -
Ungespeicherte Dokumente verloren
Weil Adobe der Ansicht war, es müsse mal kurz Indesign neustarten und die Zugangsdaten überprüfen, habe ich gerade zwei ungespeicherte Dokumente verloren! Die Arbeit von acht Stunden!
Es wurde zwar abgefragt, ob ich speichern will oder nicht, aber diese Frage kam so überraschend, dass ich gar nicht so schnell realisieren konnte, was da eigentlich los ist. Ich habe versucht, den Vorgang mit Esc abzubrechen. Daraufhin wurde Indesign ohne Speichern der geöffneten Dokumente trotzdem geschlossen.
Hören Sie gefälligst auf, Ihre dämlichen Spielchen auf fremden Computern zu spielen! Sie können nicht einfach ohne Vorwarnung und Begründung ein Programm schließen, mit dem gerade…1 voteWe have released InDesign 2020.1.1(v15.1.1.103) with a lot of stability fixes. We recommend you to upgrade to latest version (if you’re not already on it) as it is more robust.
If you still face this issue even after updating, please send the following information to santalwa@adobe.com :
• Reproducible Steps – What were you doing when InDesign crashed?
• Video recording of the issue?
• Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)—
Adobe InDesign Team -
Random Crashing of InDesign after sitting idle for long periods of time
InDesign 2020 .1 and following has crashed on my computer a number of times after sitting idle fora long time. I've sent in the crash reports on most of the occurrences of this.
The second thing that isn't working right is that hide application isn't working right on my mac which is operating using Catalina with a late 2012 iMac 27" with 24 gb of ram. The window just goes inactive but hides the desktop and is in full opaque view.
and 3. When I open a file that has been made using a customized workspace, the app uses the…
1 voteWe have released InDesign 2020.1.1(v15.1.1.103) with a lot of stability fixes. We recommend you to upgrade to latest version (if you’re not already on it) as it is more robust.
If you still face this issue even after updating, please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )
Also, please send the following information to santalwa@adobe.com :
• Reproducible Steps – What were you doing when InDesign crashed?
• Video recording of the issue?
• Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)—
Adobe InDesign Team -
Creating Text Box Crashes InDesign
When trying to create a text box, the application immediately crashes. I've found that this only happens in the "Essentials" workspace. I am using a 2017 MacBook Air on MacOS Catalina and using InDesign version 15.0.2.
1 voteWe have released InDesign 2020.1.1(v15.1.1.103) with a lot of stability fixes. We recommend you to upgrade to latest version (if you’re not already on it) as it is more robust.
If you still face this issue even after updating, please send the following information to santalwa@adobe.com :
• Reproducible Steps – What were you doing when InDesign crashed?
• Video recording of the issue?
• Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)—
Adobe InDesign Team
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