Adobe InDesign: Bugs

When filing a new bug, please provide:

  1. Version of Adobe InDesign, InCopy or InDesign Server
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. Test file, screenshot, video or GIF capturing the issue (optional)
If you are facing a crash in InDesign, please submit the crash report as well. How to Submit Crash Report
Join the InDesign Prerelease Program to try out the new features and the bug fixes that are available in beta builds.

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  1. eye dropper causes crash

    Eyedropper using within the color selection screen causes crash everytime.

    1 vote
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  2. Indesign freezes when loading .indd files from server

    Every time I try to open a file with .indd extension from our server the program crashes-stops working, therefore I "force quit".
    It starts loading up to the point of the "missing links" notification message (if there are any) and it stops responding-freezes.

    Tho when this same file is copied to the desktop it opens just fine.

    Why and what is the reason and most importantly what is the solution for this problem?

    1 vote
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  3. Indd file crashes when editing, including it into a book or during the book synchronization

    After the Indesign update to the 2020 version I started to have problems with a single file: the program crashes every time I try to edit this file (in particular when I try to modify the content in the middle of the file, at the end of a series of tables), to include it in a book, or to synchronize a book which includes this corrupted file.
    I attach the corrupted file, so you can check
    Is there a solutions?
    Thank you

    2 votes
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  4. Extensions isn't working on the last Indesign versions

    Using Indesign 2019 or 2020 on the MacOS, trying to install any extension, opening the menu Window > Extensions > Selecting an extension: nothing happens.

    1 vote
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  5. Applescript Droplet: InDesign 2020 issue

    A much used droplet to export one or more InDesign documents to PDF (with dialog and settings) will not work with InDesign 2020 (v15.0.0.155) anymore (fine with InDesign CC 2019). InDesign 2020 opens the first (or the only) document. I can select options in the upcoming dialogue box, but then crashes immediately by clicking OK with an error message (see screenshot).

    However, the same base code of the script works directly from InDesign to export the active document to PDF without any problems.

    InDesign 2020 may not handle "on open ..." and / or "repeat with ..." in the droplet…

    1 vote
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  6. Crash once PDF export complete

    InDesign 15.0 seems to crash once a PDF export has completed.

    Running Windows 7.

    2 votes
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  7. I can't open any file after upgrading to Catalina 15.10.1

    Yesterday I switched from Mojave to the new version of MacOS Catalina (15.10.1), and InDesign CC 2019 (updated to version 14.0.3) immediately after switching to the new operating system started to no longer open the files, either from the "Open file" both by double clicking on the file (I also tried to open the files as a copy, but InDesign also crashes in that case).
    Point out that I also tried uninstalling InDesign and erasing all preferences, but the situation is not solved.
    I kindly ask you to resolve the situation (which is not the downgrade to the old Mojave…

    6 votes
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  8. Book/Index

    Indesign CC 2019 und Indesign CC 2018:
    Absturz beim Generieren des Index bei einem Buch mit vielen Kapiteln.
    Das Buch hat 156 Kapitel (von 1 Seite bis 30 Seiten) - beim Aktualisieren des Index reproduzierbarer Absturz.
    Das Buch hat 822 Seiten.
    Kein Crashreport möglich - der Dialog erscheint nicht (auch nach REG Datei nicht).

    1 vote
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  9. Export PDF crashes InDesign

    Tried to export a PDF (smallest file size) with links & bookmarks active. Once I click the Export button, InDesign crashes.

    InDesign 14.0.3 running on Catalina OS.

    2 votes
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  10. freeze

    1. ID version 14.0.3.
    2. I launch ID.
    3. Buttons should normally be clickable
    4. However, ID freezes after appr. 1 second and nothing is remotely clickable. Only way to close the program is by shutting it down via taks manager
    5. ----

    1 vote
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  11. crash

    Very often when trying to save as InDesign is crashing making me lost my un saved work.

    I can't attach a file since my computer crash...

    1 vote
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  12. Indesign crashes with 0xc0000005 executing a script that works with tables

    Hi all,

    I have a extend script that works with tables. It always works fine executed in Extend Script Toolkit, but when I want to rise it from Adobe Indesign, it always make the aplication to crash with an 0xc0000005 error. Not always crashes at the same line and not always crashes in the same table. Simply a random number of tables in the document are procesed, but always crashes before finish.

    Indesign version: CS6 8.0 version (I also have tried with a trial 2019 version and also crashes!!).

    OS: Windows 7 64b

    We are totally desperated. Please, help!!

    Thanks…

    1 vote
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  13. InDesign freezes while Adding New/Editing Cross-References

    1. InDesign 13.1 x64
    2a. Select the text, go to Insert Cross References either via Type > Hyperlinks & Cross References or via the Cross References Panel.
    2b. Select text that already has a cross reference, go to Cross-Reference Options either via Type > Hyperlinks and Cross References of the Cross References panel.
    3. The New Cross-Reference or Edit Cross-Reference dialog box should open and function.
    4. InDesign freezes and has to be force quit. I've waited as long as 20 minutes for the system to function properly before having to force it to quit.

    1 vote
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  14. 14.0.3 Crashes and wipes all preferences (17th October 2019)

    On closing a document on a mac (using the red dot) inDesign suddenly crashes. When I re-open it, all my preferences have been reset to default - including the animated tool tips returning.

    1 vote
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  15. Neues Dokument lässt sich nicht erstellen ....leeres Fenster mit %CCX_FNFT_DIALOG_NAME

    Es lässt sich kein neues Dokument erstellen weder über die Schaltfläche noch über Datei neu.... Stattdessen kommt ein leeres Fenster mit %CCX_FNFT_DIALOG_NAME

    1 vote
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  16. Adobe InDesign CC2017 not working on MacOS Catalina

    Adobe indesign CC 2017 ne fonstionne pas du tout sur mon Mac depuis que la mise à jour MacOS CAtalina a été installé.

    2 votes
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    1 comment  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →

    MacOS 10.15(Catalina) is not supported platform for Adobe InDesign CC2017.
    In macOS10.15 Apple enforced strict 64bit rules . Older apps having 32bit components won’t be able to run on Catalina.
    InDesign CC 2017 also has few 32bit components hence, it will not run properly on macOS10.15.

    Recommendation:
    Either move back to macOS10.14 OR update Adobe InDesign to latest version that is complete 64bit.

  17. glitch full screen

    I have a problem with indesign, when I put in full screen, the screen become glitch, I do not know what to do, I'm on Mac.

    J'ai un problème avec indesign, quand je mets en plein écran, l'écran bug (glitch), je ne sais pas quoi faire, je suis sur Mac

    1 vote
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  18. Presentation mode (shift+w) glitch in catalina

    Indesign CC 2019 running on a 15-inch, 2018 Mac, 2,6 GHz Intel Core i7 6 core, 32GB memory, with Catalina iOS 10.15.

    Every time i enter the "presentation mode", the first page i visualize looks good, when i move with the keyboard arrows to another page it visualizes glithces.

    7 votes
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  19. Adobe Customer Service Bug

    Adobe Customer Service and Support is non-existent. As in, no resolutions, no callbacks, constant lies to customers, and zero fixes.

    It's crazy and super lame.

    1 vote
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  20. Only loading icon

    Today (10.10.2019) I tried continuing my work in Adobe InDesign (newest CC version), and it refuses to work at all. Upon opening application there is only loading icon. Restarting system, and reinstalling application wouldnt work

    1 vote
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