632 results found

1. InDesign freezing

   My InDesign is constantly freezing and becoming unresponsive, making it impossible to work properly. The application frequently stops responding to commands, and I have to wait for it to recover or force it to close. This issue is happening repeatedly and is significantly affecting my workflow and productivity. I would like Adobe to investigate the cause of these crashes/freezes and provide a solution.

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2. Open file after failed open lock

   InDesign 2026 (21.5) freezes or hangs when opening a file in the same session as a previously failed open of the same file.

   The file is located on a network share that provides native .indd locking support.

   1. User A opens the file.
   2. User B attempt to open the file and received a warning that the file is locked. Success.
   3. User B leaves InDesign open.
   4. User A Saves and Quits. .idlk disappears. Lock disappears.
   5. User B attempts to open the file, it opens and is visible in the InDesign UX. But you cannot interact with the file because there is a stuck dialogue "Opening document", it never progresses, never times out. You click Cancel and then it is simply stuck on "Canceling".
   6. The only option is to Force Quit the application which sometimes corrupts the .indd file.

   InDesign 2026 (21.5) freezes or hangs when opening a file in the same session as a previously failed open of the same file.

   The file is located on a network share that provides native .indd locking support.

   1. User A opens the file.
   2. User B attempt to open the file and received a warning that the file is locked. Success.
   3. User B leaves InDesign open.
   4. User A Saves and Quits. .idlk disappears. Lock disappears.
   5. User B attempts to open the file, it opens and is visible in the InDesign UX. But you cannot interact with the file because there is a… more

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3. TEXT BOX FREEZE

   I use indesign and for about a minute I can drag and move the text box the frame and select all the text within the box but soon it all freezes or locks all of a suddent i try to drag the box i cant, i try to size the box i cant, i try to select text I cannot only one word at a time,

   I have attached a word link to the video I need help ASAP I have an assignment due FRIDAY 24th and I cannot solve this. I am using V.21.6 if that helps and It is adobe 2026, Below is uncluded a video (about 2 minute mark is when it freezes). Also noticed my microsoft word does that too i cant select words but one word at a time maybe theres a corrolation I am not sure.

   I use indesign and for about a minute I can drag and move the text box the frame and select all the text within the box but soon it all freezes or locks all of a suddent i try to drag the box i cant, i try to size the box i cant, i try to select text I cannot only one word at a time,

   I have attached a word link to the video I need help ASAP I have an assignment due FRIDAY 24th and I cannot solve this. I am using V.21.6 if that helps and It… more

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4. Minimised panels not expanding when file opened via Windows Explorer

   Using Indesign 21.6 x64, and when InDesign is already running - when double clicking an indd file in Windows Explorer (to open the file in InDesign), the minimized panel icons I have as part of my custom workspace do not open when clicked.

   I need to close InDesign and restart, then open the file from within InDesign and then these minimized panels will expand when clicked as expected. Even if all is working as expected (panels expanding on click because I opened file via InDesign), and then if I open a file from Windows Explorer all panels stop opening on any and all indd files already open.

   Using Indesign 21.6 x64, and when InDesign is already running - when double clicking an indd file in Windows Explorer (to open the file in InDesign), the minimized panel icons I have as part of my custom workspace do not open when clicked.

   I need to close InDesign and restart, then open the file from within InDesign and then these minimized panels will expand when clicked as expected. Even if all is working as expected (panels expanding on click because I opened file via InDesign), and then if I open a file from Windows Explorer all panels stop opening on… more

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5. InDesign 21.6 freezes for 5 seconds when placing images ONLY when offline on macOS

   A severe 4-to-5 second application hang/freeze occurs every time a user attempts to place an image file while the Mac is disconnected from the internet. If the Mac is online, the lag disappears completely. This is a regression bug introduced in recent 21.x builds.Steps to Reproduce:Open Adobe InDesign v21.6 on macOS.Disconnect the computer from the internet (turn off Wi-Fi and unplug ethernet).Create a new, blank document.Press Cmd + D to place any standard image file (e.g., JPEG, PNG) stored on the local hard drive.Click on the document layout to place the graphic asset.

   Expected Result:The image should place instantly onto the layout canvas without hesitation.

   Actual Result:InDesign freezes entirely, displaying a spinning wait cursor or locking up the mouse pointer for roughly 4 to 5 seconds before the image finally drops onto the page.Crucial Diagnostic Variables (Verified):Network Status: The bug only triggers when the Mac is offline. If the computer is connected to the internet, images place instantly without any lag.Regression: Rolling back three versions prior entirely fixes the problem. The issue does not exist in older builds, pointing directly to a telemetry, asset verification, or cloud-feature timeout loop introduced in recent 21.x code.

   Tested: Verified on local files (not cloud-synced folders or network servers).

   Third-party utilities have been ruled out.
   System Specs:App Version: InDesign v21.6 (and recent 21.x builds)OS: macOS

   A severe 4-to-5 second application hang/freeze occurs every time a user attempts to place an image file while the Mac is disconnected from the internet. If the Mac is online, the lag disappears completely. This is a regression bug introduced in recent 21.x builds.Steps to Reproduce:Open Adobe InDesign v21.6 on macOS.Disconnect the computer from the internet (turn off Wi-Fi and unplug ethernet).Create a new, blank document.Press Cmd + D to place any standard image file (e.g., JPEG, PNG) stored on the local hard drive.Click on the document layout to place the graphic asset.

   Expected Result:The image should place instantly onto… more

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6. freeze

   InDesign freezes when clicking a menu item before it becomes highlighted

   I have encountered a reproducible UI bug in the latest version of Adobe InDesign on macOS Sequoia.

   The issue occurs when using the application menus:

   1. Open a menu (for example Layout).
   2. Move the mouse to a menu item, but click very quickly, before the item has had time to become highlighted/active.
   3. If the click lands in the area of the menu item while it is still not highlighted, InDesign may immediately become completely unresponsive.
   4. The application cannot be interacted with anymore and has to be force-quit (killall InDesign / Force Quit).

   The problem is not document-specific and can be reproduced with a new, empty document.

   It seems to be related to the menu's mouse hit-testing or hover/highlight state: essentially, clicking a menu item faster than the UI can update its highlighted state can cause the entire application to freeze.

   This is particularly easy to trigger for users who work quickly and are accustomed to clicking menu items immediately after opening a menu.

   Keyboard shortcuts work normally, so I currently avoid using the menus whenever possible.

   Expected behavior:
   If the user clicks a menu item before its visual highlight has updated, InDesign should either activate the item normally or simply ignore the click. It should not freeze the entire application.

   Actual behavior:
   InDesign becomes completely unresponsive and requires a force quit.

   InDesign freezes when clicking a menu item before it becomes highlighted

   I have encountered a reproducible UI bug in the latest version of Adobe InDesign on macOS Sequoia.

   The issue occurs when using the application menus:

   1. Open a menu (for example Layout).
   2. Move the mouse to a menu item, but click very quickly, before the item has had time to become highlighted/active.
   3. If the click lands in the area of the menu item while it is still not highlighted, InDesign may immediately become completely unresponsive.
   4. The application cannot be interacted with anymore and has to be force-quit (… more
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7. 21.5.1 crash on startup

   21.5.1 crashes on startup on my Mac OS computer when it get to the point where it reads plug ins.

   Intel Mac on MacOS 26.6.2 (25G83).

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8. InDesign 21.5.1 x64 freezes when using Content-Aware Fit from the Contextual Task Bar

   InDesign 21.5.1 x64 often freezes after importing an image, especially when clicking the Content-Aware Fit button in the contextual task bar, as shown in the attachment.

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9. In Design bleibt immer hängen

   Ich kann keine Dokumente mehr bearbeiten. Der Curser der Maus dreht immer blau im Kreis. Ich kann keine Texte mehr abändern. Habe InDesign Version 21.5.1. Es geht so seit 2 Wochen, habe ganze Installation deinstalliert und jetzt wieder installiert. Es nützt nichts.

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10. InDesign 21.5.1 crashes or hangs midway through opening a document on Windows Server 2022

    When attempting to open a document in Adobe InDesign, the loading progress bar reaches roughly 50% and then the application either freezes completely or crashes without showing an error message.
    ​System Details:
    ​OS: Windows Server 2022 Standard (Version 21H2 / Build 20348.5499)
    ​InDesign Version: 21.5.1
    ​Troubleshooting Already Attempted:
    ​Manual Cache Deletion: Cleared the cache manually by removing files from the hidden %localappdata%\Adobe\InDesign folder.
    ​Preference Reset Shortcut: Attempted to reset preferences on launch using Shift + Ctrl + Alt, but the confirmation dialog does not prompt at all.
    ​Steps to Reproduce:
    ​Launch Adobe InDesign v21.5.1.
    ​Select and open the .indd document.
    ​Observe the loading progress bar freeze midway before crashing or becoming unresponsive.

    The stack trace file is attached.

    When attempting to open a document in Adobe InDesign, the loading progress bar reaches roughly 50% and then the application either freezes completely or crashes without showing an error message.
    ​System Details:
    ​OS: Windows Server 2022 Standard (Version 21H2 / Build 20348.5499)
    ​InDesign Version: 21.5.1
    ​Troubleshooting Already Attempted:
    ​Manual Cache Deletion: Cleared the cache manually by removing files from the hidden %localappdata%\Adobe\InDesign folder.
    ​Preference Reset Shortcut: Attempted to reset preferences on launch using Shift + Ctrl + Alt, but the confirmation dialog does not prompt at all.
    ​Steps to Reproduce:
    ​Launch Adobe InDesign v21.5.1.
    ​Select and open the .indd document.… more

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11. Stops working after 10-15 minutes

    Version 21.5.1
    When using InDesign after about 10-15 minutes, I can still see my file but I cannot do anything: I can't change anything, can't add anything, it's completely frozen. The pointer still works and can move about the page. I can click on buttons but the drop down menus don't come down, and I cannot close the file even with shortcuts or close down InDesign. I have to End Task in order for it to close down. This continues to happen repeatedly.

    Expected Result: InDesign should not be hanging up and forcing me to Force Quit in order to try to hobble along.

    Actual Result: InDesign is hanging up after 10-15 minutes where I cannot proceed to do anything in the software.

    Version 21.5.1
    When using InDesign after about 10-15 minutes, I can still see my file but I cannot do anything: I can't change anything, can't add anything, it's completely frozen. The pointer still works and can move about the page. I can click on buttons but the drop down menus don't come down, and I cannot close the file even with shortcuts or close down InDesign. I have to End Task in order for it to close down. This continues to happen repeatedly.

    Expected Result: InDesign should not be hanging up and forcing me to Force Quit in order to… more

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12. InDesign 21.5.1 hangs after adding images

    InDesign 21.5.1 hangs sometimes right after adding images to the frame. It doesn't happen every time but maybe with every fifth image. It then gets stuck in 'checking' state where editing text is unresponsive and just waiting doesn't resolve it. Simply restarting the program isn't enough so it requires bringing up task manager, ending the process and restarting computer. This happens to me and my coworker 1-2 times per day.

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13. Image placing issue

    Hi,

    Whenever I place two or three images, the software becomes unresponsive and gets stuck. I have to force-close the application and restart it to continue working.

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14. ID crashes inserting pictures

    ID crashes inserting multiple pictures, one by one.

    When the crash occurs, I can't do anything—neither save nor go back.

    Little bit annoying because it's crashing every twenty minutes.

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15. l'import d'image fait buger le logiciel

    Depuis plusieurs semaines, lorsque j'importe un fichier (jpeg, png, eps, ...) dans mon design l'application est ralentie voir à l'arrêt.; Le curseur se transforme en roue de chargement. Je ne peux plus fermer le fichier et l'application. Je suis obligé de passer par le gstionnaire de tâche.

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16. Puntero de mouse queda trabado con icono de reloj y permite trabajar a medias

    Apenas se abre el programa y selecciono una herramienta, el puntero queda trabado con ese icono, permite seleccionar menues pero no puedo hacer nada mas y es mucho peor cuando inserto una imagen, se crashea todo y es imposible tener un flujo de trabajo, no se soluciona incluso al reiniciar el programa. La unica forma de salir es a través de el finalizardor de tareas.
    No puedo deshacer ninguna accion y los menues que se abren estas en blanco.

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17. Pointer disappears / shows unrelated shape after ~10–15 min of use — requires force quit

    Environment:
    InDesign 21.5.1
    macOS Tahoe 26.6.2
    Mac Studio, Apple M1 Max

    Description:
    After roughly 10–15 minutes of normal use, the pointer stops behaving correctly. No specific action seems to trigger it — it just starts happening during regular work. The pointer either disappears completely or displays a random shape unrelated to the current tool or action. Once this occurs, InDesign becomes unresponsive and the only way to recover is to force quit and relaunch the app.

    Steps to reproduce:

    Open InDesign and work as usual.
    Continue working for approximately 10–15 minutes (no specific trigger identified).
    Observe the pointer.

    Expected behavior: Pointer reflects the active tool/action as normal.

    Actual behavior: Pointer disappears or shows a random, unrelated shape. InDesign then stops responding and must be force quit.

    Workaround: None. Force quit and restart InDesign to restore normal function.

    Frequency: Consistent, occurs after ~10–15 minutes of use.

    Environment:
    InDesign 21.5.1
    macOS Tahoe 26.6.2
    Mac Studio, Apple M1 Max

    Description:
    After roughly 10–15 minutes of normal use, the pointer stops behaving correctly. No specific action seems to trigger it — it just starts happening during regular work. The pointer either disappears completely or displays a random shape unrelated to the current tool or action. Once this occurs, InDesign becomes unresponsive and the only way to recover is to force quit and relaunch the app.

    Steps to reproduce:

    Open InDesign and work as usual.
    Continue working for approximately 10–15 minutes (no specific trigger identified).
    Observe the pointer.

    Expected behavior:… more

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18. Tables are causing a crash every time I attempt to split or merge a cell in a table.

    In Adobe InDesign 2026 (21.5.1) I am unable to work in tables. Any time I attempt to merge two cells or split a cell vertically or horizontally I experience a crash. I had to downgrade to 20.5.5 to get tables to work correctly. MacOS Tahoe Version 26.2.2.

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19. UNDO doesn't work and/with cursor issue

    Several times a day, at random, my cursor suddenly gets stuck on a tool (while remaining usable). Then UNDO stops working. At that point I can save my document and close it, but I'm forced to quit InDesign via Task Manager and restart it for things to work again.

    I updated to version 21.5.1 yesterday, but the problem persists.

    -

    MacBook pro nov 2023
    Apple M3 - 8 Go

    Mac OS Tahoe 26.5.1 (25F80)

    InDesign 21.5.1

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20. Adobe InDesign Freezes and Does Not Close

    Adobe InDesign frequently freezes while I am working. The application becomes completely unresponsive, and the mouse pointer changes to the blue spinning loading cursor. I cannot close the program normally and have to force it to close using Task Manager.

    This issue interrupts my work and may cause unsaved changes to be lost. Please investigate the cause and provide a solution.

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