Adobe InDesign: Bugs
When filing a new bug, please provide:
- Version of Adobe InDesign, InCopy or InDesign Server
- Steps to reproduce the issues
- Expected result
- Actual result
- Test file, screenshot, video or GIF capturing the issue (optional)
542 results found
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[ID-4261684] Hang when "How likely are you to recommend INDESIGN" dialog appears at startup
Twice now, I have started InDesign, opened a book, opened a file from the book, and pressed command-F to open the Find dialog. The Find dialog opens, and I begin to type. Then, the "How likely are you to recommend INDESIGN" dialog appears over it, and the cursor (and my typing) goes to that dialog instead. The spinning beach-ball appears, and InDesign is unresponsive; to recover, I have to force-quit the application.
InDesign 20.2
macOS Sonoma 14.7.1 (23H222)
Apple M1 Ultra1 voteHi,
Thank you for reporting the issue. We have been able to reproduce the issue and it is currently under investigation.
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Adobe InDesign Team
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Error Message: Adobe InDesign is Shutting Down When Packaging Files
Version: Adobe InDesign v20.2 on macOS Sequoia 15.4.1 on Apple M1 Max
Steps to Reproduce: File > Package… > Package… > Package. I've also had issues when just closing files and the same error pops up.
Expected Result: No errors/crashing and files packaged.
Actual Result: Error message triggered: "Adobe InDesign is shutting down. A serious error was detected. Please restart InDesign to recover work in any unsaved InDesign documents." This closes the application. When re-opened, it goes through document recovery process.I reverted to InDesign v20.1 and I don't experience the issue at all. Something was introduced in v20.2 to…
1 vote -
Stuck on adding font, other background task get stuck in queue that never clears
Occasionally I open a document that tries to add fronts in background, it fails then the task is added to Background Tasks and hangs indefinitely. Then if I try to export a PDF, it is added to background tasks but will not progress until the fonts are added, which they never finish loading.
2 votes -
Crashing multiple times a day
Hi all,
I’m running InDesign 2025 (v20.2.0.36) on macOS 15.3.2 (Apple Silicon). I’ve experienced a repeat crash which seems to happen either at launch or while interacting with a document.
I’ve attached the crash log for reference, but the key info is:
• Crash type: SIGSEGV (Segmentation fault: 11)
• Exception code: 0x0000000000000000
• Crash location: Document Actions → Command::DoImmediate(short)
• Main thread: crash happened in the dispatch queue: com.apple.main-threadFrom what I can see, it looks like InDesign is crashing during a document-level action, possibly linked to a plugin or corrupted document element. There are also multiple background threads…
2 votes -
Text wrap - select subject - cancelling progress causes crash
Clicking an image/object, choosing wrap around object shape and then type: Select subject will bring up the progress bar whilst it thinks about it. If you choose to cancel the progress then indesign crashes without an error code or crash dialogue.
Have tried on 2024/2025 windows 10 and 11 and bug persists.
1 vote -
I got error while working on my project of business plan!
Hey there in design community, I faced an issue of glitching related when I arranged all my work for the project business plan consultant service you can check the link but when tried to post the unknown glitch occur!
1 vote -
Serious Error when Importing Paragraph Styles
InDesign 20.2 crashes with a "serious error" every single time I try to import paragraph styles from another document. I'm using macOS 14.6.1. No problems when using the previous version of InDesign. Boy, you guys really messed this one up.
1 vote -
InDesign 2025 Crashing Constantly
Indesign 2025 has been crashing consistently since I updated it. The main trigger seems to be when you Option-drag any element. Text, image, shape. It immediately crashes. Any designer knows option-drag is a standard move for design work. This is very problematic. I have restarted, reinstalled, updated OS but still the same thing happens. Sometimes it now crashes when you PDF anything. Update has some serious glitches. Needs fixing asap.
2 votesWe have released InDesign 2025(v20.2.0.036) with many stability fixes. We recommend you upgrade to the latest version (if you’re not already on it) as it is more robust.
If you still face this issue even after updating, please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )
Also, please send the following information to santalwa@adobe.com :
- Reproducible Steps – What were you doing when InDesign crashed?
- Video recording of the crash
- Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide us with the document(s)/asset(s)? Please package the entire document (To package the document, choose File → Package…)
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Adobe InDesign Team
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[ID-4260604] InDesign with Typeface app is going in Protective Shutdown on document close
Customer Scenario1
Brand new Indesign 20.2: open any document, change nothing in it and close it. Indesign gives a warning and then crashes.
MacOS 15.3.1 (24D70), Macstudio M2, I have reset all personal prefs, I am using Typeface app. This didn't happen with 20.1Customer Scenario2
Doing a data merging of a .CSV file.
Result
InDesign is going in Protective Shutdown for few scenarios
Workaround
- Deactivate the Typeface app and continue to work with InDesign v20.2.0.36
- Rolling back to InDesign 20.1.0.71 to continue to work with the Typeface app
23 votesAvailable in Prerelease Builds ·
AdminSanyam Talwar
(Senior Lead Software Engineer, Adobe InDesign)
responded
The fix for this issue is available in the InDesign PreRelease build(v20.3.0.033) and above.
Please check if the issue is now resolved.
Download/Update the latest InDesign PreRelease build in Creative Cloud under the “Prerelease” category(Refer to “Prerelease_CreativeCloud.png” for reference)
Please apply to the InDesign PreRelease in case you don’t have access to the InDesign PreRelease build – https://www.adobeprerelease.com/beta/C6DFA254-C40C-4EEB-8F6D-F4AEDA2E6171
If you still encounter any issues, please drop a mail to sharewithID@adobe.com.
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Adobe InDesign team
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drag and drop + option key (for objects and pages) crashes ID
since the update 20.1, drag and drop + option key crashes InDesign. sometimes, while duplicating a box. sometimes, trygin to duplicate a page (as seen in the attachment).
version: 20.1
1 voteWe have released InDesign 2025(v20.2.0.036) with many stability fixes. We recommend you upgrade to the latest version (if you’re not already on it) as it is more robust.
If you still face this issue even after updating, please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )
Also, please send the following information to santalwa@adobe.com :
- Reproducible Steps – What were you doing when InDesign crashed?
- Video recording of the crash
- Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide us with the document(s)/asset(s)? Please package the entire document (To package the document, choose File → Package…)
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Adobe InDesign Team
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InDesign crashes while trying to Print via File > Print Booklet
Indesign Beta 20.1
MS Surface Pro 11 64-bit operating system, ARM-based processor
Windows 11 EnterpriseFile > Print Booklet
INDESIGN CRASHES1 voteMany internal as well as external factors can cause the InDesign application to crash/freeze/hang. A few workarounds are listed at Fix crash issues with InDesign.
Please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )
Also, please send the following information to santalwa@adobe.com :
- Reproducible Steps – What were you doing when InDesign crashed?
- Video recording of the crash
- Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)
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Adobe InDesign Team
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object anchored in text frame disappears after editing the original text file
object anchored in text frame disappears after editing the original text file
2 votesWe have released InDesign 2025(v20.2.0.036) with many bug fixes. We recommend you upgrade to the latest version (if you’re not already on it) as it is more robust.
If you still face this issue even after updating, please send the following information to santalwa@adobe.com :
- Reproducible Steps – What were you doing when the issue occurred?
- Video recording of the issue?
- Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)
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Adobe InDesign Team
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Shift option drag crashes InDesign
I have used Shift Option Drag for a million years. Roughly a month ago it started crashing InDesign. I removed Plug-Ins, I uninstalled and reinstalled InDesign. I ran maleware, all good. App was up to date. How does that happen out of nowhere???????
2 votesWe have released InDesign 2025(v20.2.0.036) with many stability fixes. We recommend you upgrade to the latest version (if you’re not already on it) as it is more robust.
If you still face this issue even after updating, please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )
Also, please send the following information to santalwa@adobe.com :
- Reproducible Steps – What were you doing when InDesign crashed?
- Video recording of the crash
- Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide us with the document(s)/asset(s)? Please package the entire document (To package the document, choose File → Package…)
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Adobe InDesign Team
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Help Improve Adobe Products Screen causes InDesign to hang
So I have to force quit. Then when reopened the menus won't open, so I have to quit again before I can use it.
Imagine the attached image with a rotating beach ball on top.
Is there a way I can disable this screen before it comes up?
Mac OS 12.7.6
1 voteWe have released InDesign 2025(v20.2.0.036) with many stability fixes. We recommend you upgrade to the latest version (if you’re not already on it) as it is more robust.
If you still face this issue even after updating, please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )
Also, please send the following information to santalwa@adobe.com :
- Reproducible Steps – What were you doing when InDesign crashed?
- Video recording of the crash
- Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide us with the document(s)/asset(s)? Please package the entire document (To package the document, choose File → Package…)
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Adobe InDesign Team
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InDesign 2024 (Mac) crash on quit
Almost every time I quit InDesign 2024 (19.5.1), I get a crash report. I ve tried re-installing and deleted the preference files. No dice.
I have no files open when I quit the application.Submitting the crash report.
1 voteWe have released InDesign 2025(v20.2.0.036) with many stability fixes. We recommend you upgrade to the latest version (if you’re not already on it) as it is more robust.
If you still face this issue even after updating, please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )
Also, please send the following information to santalwa@adobe.com :
- Reproducible Steps – What were you doing when InDesign crashed?
- Video recording of the crash
- Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide us with the document(s)/asset(s)? Please package the entire document (To package the document, choose File → Package…)
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Adobe InDesign Team
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Constantly crashes
InDesign (20.1) is laggy and constantly crashes at the slightest thing.
Move a box - crashes
Edit some text - crashes
Open two documents - crashesIt's absolutely shocking!
1 votePlease submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )
Also, please send the following information to santalwa@adobe.com :
- Reproducible Steps – What were you doing when InDesign crashed?
- Video recording of the crash
- Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)
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Adobe InDesign Team
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Crashing on Windows 11 when putting laptop into Tablet Mode
When InDesign is open with the laptop in desktop mode it works fine. As I have a 2 in 1, I put it into tablet mode but this leads to InDesign to crash, this works vice versa if you boot it up in tablet mode and go to desktop mode.. This is really easy to replicate and all that is required is a 2in1 laptop on Windows 11.
- Open InDesign
- Flip the Screen over to force laptop into tablet mode
- Crash box appears
1 voteWe have released InDesign 2025(v20.2.0.036) with many stability fixes. We recommend you upgrade to the latest version (if you’re not already on it) as it is more robust.
If you still face this issue even after updating, please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )
Also, please send the following information to santalwa@adobe.com :
- Reproducible Steps – What were you doing when InDesign crashed?
- Video recording of the crash
- Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide us with the document(s)/asset(s)? Please package the entire document (To package the document, choose File → Package…)
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Adobe InDesign Team
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InDesign crashes when you Command + P on a file in the Finder on Mac (when you already have a file open in InDesign)
The file will open but then immediately crash InDesign.
Version. 19.5.2
1 voteWe have released InDesign 2025(v20.2.0.036) with many stability fixes. We recommend you upgrade to the latest version (if you’re not already on it) as it is more robust.
If you still face this issue even after updating, please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )
Also, please send the following information to santalwa@adobe.com :
- Reproducible Steps – What were you doing when InDesign crashed?
- Video recording of the crash
- Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide us with the document(s)/asset(s)? Please package the entire document (To package the document, choose File → Package…)
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Adobe InDesign Team
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not opening files
Version of Adobe InDesign, InCopy or InDesign Server - Version 20 (beta), running on Windows 11
Steps to reproduce the issues - In Windows file explorer, I double click on an .indd file
Expected result - InDesign would then open the file
Actual result - InDesign opens, but will not open the file. The only ways I can open an .indd file in InDesign is by using the Open command or by dragging and dropping an .indd file into it.
1 voteWe have released InDesign 2025(v20.2.0.036) with many stability fixes. We recommend you upgrade to the latest version (if you’re not already on it) as it is more robust.
If you still face this issue even after updating, please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )
Also, please send the following information to santalwa@adobe.com :
- Reproducible Steps – What were you doing when InDesign crashed?
- Video recording of the crash
- Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide us with the document(s)/asset(s)? Please package the entire document (To package the document, choose File → Package…)
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Adobe InDesign Team
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InDesign crashes when trying to cut, and/or copy, a table from the paragraph level
Different versions of InDesign have this problem including 2023, 2024, and 2025 - on Mac Monteray.
If I attempt to highlight tables from the paragraph level and copy or cut, either with menus or key commands, InDesign will either immediately crash, or beach ball a bit and then crash.
Upon reopening InDesign, the menus will not appear. I have to use the keyboard commands to quit InDesign again. Upon reopening, it will work properly again... that is unless I attempt to copy or cut another table.
Please fix! I'm constantly working with complicated tables and the only way to get…
1 voteWe have released InDesign 2025(v20.2.0.036) with many stability fixes. We recommend you upgrade to the latest version (if you’re not already on it) as it is more robust.
If you still face this issue even after updating, please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )
Also, please send the following information to santalwa@adobe.com :
- Reproducible Steps – What were you doing when InDesign crashed?
- Video recording of the crash
- Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide us with the document(s)/asset(s)? Please package the entire document (To package the document, choose File → Package…)
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Adobe InDesign Team
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