Adobe InDesign: Bugs

When filing a new bug, please provide:

  1. Version of Adobe InDesign, InCopy or InDesign Server
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. Test file, screenshot, video or GIF capturing the issue (optional)
If you are facing a crash in InDesign, please submit the crash report as well. How to Submit Crash Report
Join the InDesign Prerelease Program to try out the new features and the bug fixes that are available in beta builds.

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  1. crash

    Very often when trying to save as InDesign is crashing making me lost my un saved work.

    I can't attach a file since my computer crash...

    1 vote
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  2. Indesign crashes with 0xc0000005 executing a script that works with tables

    Hi all,

    I have a extend script that works with tables. It always works fine executed in Extend Script Toolkit, but when I want to rise it from Adobe Indesign, it always make the aplication to crash with an 0xc0000005 error. Not always crashes at the same line and not always crashes in the same table. Simply a random number of tables in the document are procesed, but always crashes before finish.

    Indesign version: CS6 8.0 version (I also have tried with a trial 2019 version and also crashes!!).

    OS: Windows 7 64b

    We are totally desperated. Please, help!!

    Thanks…

    1 vote
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  3. InDesign freezes while Adding New/Editing Cross-References

    1. InDesign 13.1 x64
    2a. Select the text, go to Insert Cross References either via Type > Hyperlinks & Cross References or via the Cross References Panel.
    2b. Select text that already has a cross reference, go to Cross-Reference Options either via Type > Hyperlinks and Cross References of the Cross References panel.
    3. The New Cross-Reference or Edit Cross-Reference dialog box should open and function.
    4. InDesign freezes and has to be force quit. I've waited as long as 20 minutes for the system to function properly before having to force it to quit.

    1 vote
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  4. 14.0.3 Crashes and wipes all preferences (17th October 2019)

    On closing a document on a mac (using the red dot) inDesign suddenly crashes. When I re-open it, all my preferences have been reset to default - including the animated tool tips returning.

    1 vote
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  5. Neues Dokument lässt sich nicht erstellen ....leeres Fenster mit %CCX_FNFT_DIALOG_NAME

    Es lässt sich kein neues Dokument erstellen weder über die Schaltfläche noch über Datei neu.... Stattdessen kommt ein leeres Fenster mit %CCX_FNFT_DIALOG_NAME

    1 vote
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  6. Adobe InDesign CC2017 not working on MacOS Catalina

    Adobe indesign CC 2017 ne fonstionne pas du tout sur mon Mac depuis que la mise à jour MacOS CAtalina a été installé.

    2 votes
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    1 comment  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →

    MacOS 10.15(Catalina) is not supported platform for Adobe InDesign CC2017.
    In macOS10.15 Apple enforced strict 64bit rules . Older apps having 32bit components won’t be able to run on Catalina.
    InDesign CC 2017 also has few 32bit components hence, it will not run properly on macOS10.15.

    Recommendation:
    Either move back to macOS10.14 OR update Adobe InDesign to latest version that is complete 64bit.

  7. glitch full screen

    I have a problem with indesign, when I put in full screen, the screen become glitch, I do not know what to do, I'm on Mac.

    J'ai un problème avec indesign, quand je mets en plein écran, l'écran bug (glitch), je ne sais pas quoi faire, je suis sur Mac

    0 votes
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  8. Presentation mode (shift+w) glitch in catalina

    Indesign CC 2019 running on a 15-inch, 2018 Mac, 2,6 GHz Intel Core i7 6 core, 32GB memory, with Catalina iOS 10.15.

    Every time i enter the "presentation mode", the first page i visualize looks good, when i move with the keyboard arrows to another page it visualizes glithces.

    2 votes
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  9. Adobe Customer Service Bug

    Adobe Customer Service and Support is non-existent. As in, no resolutions, no callbacks, constant lies to customers, and zero fixes.

    It's crazy and super lame.

    1 vote
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  10. Only loading icon

    Today (10.10.2019) I tried continuing my work in Adobe InDesign (newest CC version), and it refuses to work at all. Upon opening application there is only loading icon. Restarting system, and reinstalling application wouldnt work

    1 vote
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  11. will not open

    indesign will not open documents when I open the program. It shows open but not tabs or home page and will not open any documents. Ive restarted my computer and uninstalled/reinstalled the program and the issue is still happening.

    1 vote
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  12. InDesign 2009

    InDesign 2019 on Windows7 physical device, Not Responding shortly after program launch. Have tried removing Users Local profile folder incase of a corrupt Cache file. Still not working.

    1 vote
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  13. optical margin alignement

    The settings for the optical margin alignment are changed after a program crash (InDesign 13.1.1.): Either (more often) the option is deactivated, but occasionally it is also activated. The text will be wrapped completely new accordingly.

    1 vote
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  14. InDesign crashes during Save and Packaging (saving) without recovery file or report generated while working from NAS / Server.

    When Adobe InDesign is working on a file on a Network Drive (NAS) with its source images referenced also on the NAS, if the user saves the file back to the NAS, and Packages the document to the NAS, (Our use case has us packaging multiple documents or packaging the same document a second time under a new destination but also on the same NAS) there is an error that occurs when the user has unsaved data such as changes to the document or photo references in the file - when the user goes to save the document. The program…

    1 vote
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  15. Impossible d'envoyer le "rapport d'incident" à cause du mél

    Le rapport d'incident n'est pas envoyé car l'adresse mél qui existe bien n'est pas reconnue. Cf. copie d'écran en PJ.
    Indesign CC 2019, Windows 10.

    1 vote
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  16. maximum open indesign documents

    Hello Guys!

    I have a problem with indesign. I cant open more than 140 documents at ones in indesign but i need all my 146 files to export it with twixl for my interactive app.
    Can i change the maximum of documents that i can open at ones???

    Please help me, i need finish my work tomorrow, thanks!

    best regards,
    Roman

    1 vote
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  17. Update 14.0.3 is broken

    Upgraded to the latest InDesign today and now its completely broken as it crashes on launch. Steps that I have tried to fix the problem already are:
    1. deleted InDD preferences and relaunched
    2. Uninstalled InDD including preferences and reinstalled TWICE
    3. Restarted Mac
    3. Cold Restart Mac

    Only thing I have not tried is updating my Mac OS. I am running 10.14.2

    I can run InDD version 13.1 (afraid to update that one to 13.1.1 now) but now I have to convert every file created under version 14.

    Attached are the error messages.

    I am really disappointed that this…

    3 votes
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  18. InDesign Crashing when inserting footnote or carriage return

    Running Mac OS Mojave 10.14.6 and inDesign CC 2019.

    I have used InDesign since it replaced PageMaker, and PageMaker for a decade before that. It almost *never* misbehaves ... so I am grieved to report that I just crashed InDesign three times in a row.

    I am editing an existing 20-page, single-column document. The first two times I tried to insert a footnote, InDesign crashed dramatically -- the windows disappeared and the program icon in my Dock no longer showed the dot indicating an open application. The third time I inserted a carriage return and InDesign crashed the same way.

    1 vote
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  19. Cannot save under a new name error code 1, network share, InDesign 2019

    When I am trying to save InDesign document to a network share using Save As or using Save a Copy, InDesign comes up with an error message saying 'Cannot save, file is damaged, error code 1'.
    InDesign 2019 is up to date.

    2 votes
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  20. [Windows] InDesign/InCopy CC2018 is crashing on document close (icml file with anchored pdf file)

    InDesign/InCopy CC2018 have an issue with PDF (and probably AI) files used as anchors in text frames when the Display Performance/Vector Graphics option is set to High Resolution.

    Steps to reproduce:
    As I'm unable to attach a zip file in here (why?) here's the link to the example:
    https://adobe.ly/2Uc2pcN

    1. Start InDesign/InCopy (with settings/cache cleared)
    2. Menu: Edit -> Preferences -> Display Performance -> Adjust View Settings -> Vector Graphics [set to: High Resolution]
    3. Open "crash-example.idml" file.
    4. Select "Update Links" in the dialog (if asked)
    5. Replace crash-example.icml file with a file found in "replace-file-1" folder
    6. Update…

    1 vote
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