Adobe InDesign: Bugs
When filing a new bug, please provide:
- Version of Adobe InDesign, InCopy or InDesign Server
- Steps to reproduce the issues
- Expected result
- Actual result
- Test file, screenshot, video or GIF capturing the issue (optional)
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InDesign crashes on launch with clean preference if Brother Printer is default printer
On STRG+P InDesgin (CC18 / 13.0.1 x64) crashes! Working on PC WIN7 64 bit. It happens on existing Document choosing Printer Brother MFC-6890. If I create a new Document ans I can choose PDF oder other, it works. Choosing Brother-Printer -> Crash!
1 voteWe have fixed the issue with InDesign’s Mar 2018 update.
Please download the latest InDesign version (InDesign CC 13.1) for the fix.List of crashes and other issues that have been fixed with the update can be found at the below provided link:
https://helpx.adobe.com/indesign/release-note/indesign-cc-march-2018-13-1-release-notes.htmlIf you’re unable to see the update, go to Creative Cloud application, click on the context menu on the top right and click on Check for App Updates.
Thanks,
InDesign Team -
OSX Sierra/Adobe InDesign CC 2017.1 crashes when using fonts and high-resolution images
- Indesign CC 2017.1/Mac OS Sierra 2. 3. 4. We are using various Hindi fonts on the mac and designing .indd files, intermittently we encounter crashing with certain Hindi fonts. Only one font has shown stable where we encounter no issues. Also images are coming as thumbnails at first, once it is the full high res-image that is imported the program crashes. 5. The crash reports below indicate the problem:
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Adobe_InDesign_CC_2017_2017-12-17-214437_IYC3OPDT110.crash 176 KB -
Adobe_InDesign_CC_2017_2017-12-19-001034_IYC3OPDT110.crash 182 KB -
Adobe_InDesign_CC_2017_2017-12-19-134953_IYC3OPDT110.crash 174 KB -
Adobe_InDesign_CC_2017_2017-12-19-143927_IYC3OPDT110.crash 175 KB -
Adobe_InDesign_CC_2017_2017-12-19-144602_IYC3OPDT110.crash 175 KB -
Adobe_InDesign_CC_2017_2017-12-19-155449_IYC3OPDT110.crash 182 KB -
Adobe_InDesign_CC_2017_2017-12-20-104544_IYC3OPDT110.crash 178 KB -
Adobe_InDesign_CC_2017_2017-12-20-104640_IYC3OPDT110.crash 161 KB -
Adobe_InDesign_CC_2017_2017-12-20-154125_IYC3OPDT110.crash 178 KB
1 voteTo identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.
We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.
We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.
If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
We seek your support in our continual effort to improve InDesign.
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Adobe InDesign Team -
Cannot export to PDF in a Google Drive folder
When exporting a large file to PDF which is located in a Google Drive folder, the background (export) process will stop with an error "cannot export to PDF" and sometimes ID will crash.
Tried several times and kept on stopping. Worked well when exported to the desktop (or any other non Google drive location).1 voteTo identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.
We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.
We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.
If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
We seek your support in our continual effort to improve InDesign.
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Adobe InDesign Team -
Indesign 2018 is a disaster, full of bugs and crashes at any time. This was a good program, but now it's just a misery. Costs both time and
Indesign 2018 is a disaster, full of bugs and crashes at any time.
This was a good program, but now it's just a misery. Costs both time and money.
I will work with older versions in the future and hope that any new player will find a better software.It would not be wrong with a phone number on the website, but you're probably ashamed.
Peter
2 votesHello All,
We have fixed a number of crashes with InDesign’s latest Nov’18 update.
Please download the latest InDesign version (InDesign CC 14.0.1) for the fix.List of crashes and other issues that have been fixed with the update can be found at the below provided link:
https://helpx.adobe.com/indesign/kb/fixed-issues.htmlIf you are unable to see the update yet, go to Creative Cloud application, click on the context menu on the top right and click on Check for App Updates.
Regards,
InDesign Team -
InDesign Corrupt files
InDesign users all have to deal with corrupt files sometime during their career using this program. Usually meaning lost time and, more importantly, money. It would be nice if there was a way to have InDesign or another program scan and fix corrupt files (Adobe FirstAid). Dumping this corrupt file into this program would scan the file, find the cause of the error, and isolate it--almost like a virus scanner. Even if this means a page is lost or margins are messed up. It would be nice to at least get some work saved. For example, I throw in a…
10 votesWith the release of InDesign 2020(15.0.1), we have enhanced our recovery workflow which fixes multiple scenarios of document corruption.
If your file is still not getting repaired in InDesign CC2020, can you please share the document with Grp-idfile@adobe.com.
Thanks,
Adobe InDesign team" -
CRASH REPORT EVERY TIME I QUIT INDESIGN
Now I have Ctrl Changes installed (software that tracks changes) InDesign produces a Crash Report every single time I quit InDesign.
Attached is a copy of the Crash Report.
Please help fix this bug.
Thank you, Robert
1 voteTo identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.
We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.
We recommend you to upgrade to the latest version of InDesign 2020 (if you’re not already on it). It contains a lot of stability fixes.
If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
We seek your support in our continual effort to improve InDesign.—
Adobe InDesign Team -
Cannot open file due to deleting hyperlinks in Indesign CC 2018
I was deleting the list of hyperlinks in my file and it crashed. So I kept saving the file after every hyperlink I had deleted so that I can find out which one was the root problem, but now I cannot even open the file as it just crashes immediately it opens. At this moment in time I have to do the whole job again.
3 votesTo identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.
We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.
We recommend you to upgrade to the latest version of InDesign 2020 (if you’re not already on it). It contains a lot of stability fixes.
If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
We seek your support in our continual effort to improve InDesign.—
Adobe InDesign Team -
InDesign CS.5.5 crashes when after closing with MacOS High Sierra version 10.13.2
InDesign CS.5.5 crashes when after closing with MacOS High Sierra version 10.13.2
2 votesTo identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.
We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.
We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.
If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
We seek your support in our continual effort to improve InDesign.
—
Adobe InDesign Team -
QuickApply crashes if an image is placed in a table
Version: InD CC 2017 (and previous)
Steps:
1. Create a table
2. Place image in a cell (linked or embedded)
3. Command-Enter (attempt to open quickApply)Expected result:
No crashActual result:
crashFile attached
If images are placed in a table cell, InD crashes when using QuickApply.
1 voteAs confirmed by the user, the issue is resolved after upgrading to the latest version InDesign CC 13.1.
If you are unable to see the update, go to Creative Cloud application and click on the context menu on the top right and click on Check for App Updates.
Thanks,
InDesign Team -
Eyedropper in tables (ME indesign 2018) crashing
Using the latest copy of indesign ME and everytime i use the eyedropper tool on a table it immediately crashes
2 votesTo identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.
We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.
We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.
If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
We seek your support in our continual effort to improve InDesign.
—
Adobe InDesign Team -
IndDesign CC2018
When copying an item, it keeps crashing. Just updated to the most recent version of 13.1, still crashes upon copying.
2 votesTo identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.
We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.
We recommend you to upgrade to the latest version of InDesign 2020 (if you’re not already on it). It contains a lot of stability fixes.
If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
We seek your support in our continual effort to improve InDesign.—
Adobe InDesign Team -
Indesign crashing on startup 2017 / 2018 (cloud) - Please Help!!
InDesign crashes the computer on startup. Not just the program, but restarts the PC. Sometimes it crashes with blue screen sometimes with plain and simple restart without any messages. Program does not even open.
I'm running Intel I7 8720X, Nvidia 1080 TI, 11 GB, 32 GB ram DDR4, 512 SSD + 3 TB Storage, Windows 10 Home - all updates.
I'm not sure what is going on. I tried to reinstall it, several times, after I uninstall removing preferences / settings, formatted the drives to kill any existing settings, still same issues. Photoshop, Illustrator and Adobe Acrobat work fine, not…
3 votesTo identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.
We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.
We recommend you to upgrade to the latest version of InDesign 2020 (if you’re not already on it). It contains a lot of stability fixes.
If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
We seek your support in our continual effort to improve InDesign.—
Adobe InDesign Team -
Indesig destroys its files
version
InDesign CC for Teams 2018 (13.0.1) ExtendScript (Javascript) with AdobeStockSteps
scenario: slow, instable internet connection or internet connection failure
Indesign loses cloud linking to library assets
InDesign freezes
InDesign crashes
Active Indesign file can no longer be opened on this computer despite restarting Windows + InDesignIf the library is shared with other team members, they will not be able to open the file
Only team members who are not working with this library can open the file
If this team member now deletes the links to the assets, the other team members can reopen the file.
Tests…
1 voteTo identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.
We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.
We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.
If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
We seek your support in our continual effort to improve InDesign.
—
Adobe InDesign Team -
New / Edit Table Style Crash
Creating a new table style using the hold-option-key + click page icon method and/or editing an existing table style in the palette crashes indesign instantly.
1 voteTo identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.
We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.
We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.
If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
We seek your support in our continual effort to improve InDesign.
—
Adobe InDesign Team -
Object style size property crashes InDesign when used with Libraries
I have recreated this bug on both Mac and PC InDesign 13.0
- Create a text box
- Insert a table with any number of table cells
- Draw a rectangle anywhere
- Create a new Object Style and set Size and Position Options -> Size -> Adjust: to Height Only
- Apply the Object Style to the rectangle
- Cut and past the rectangle into one of the cells of the table
- Create a new Library file
- Drag the text box into the Library
- Try drag the Library item back out onto the page... It should crash.
This has become very problematic for us because…
1 voteFix is available in version 13.1 of InDesign.
Please update to the latest version available to you via Creative Cloud Desktop application.Thanks,
Adobe InDesign team -
Adobe InDesign/InCopy cannot be opened because of a problem
InCopy will not launch in macOS 10.11.5 and 10.12.6. This is happening on two different computers, one a 2015 13" MacBook Pro with Retina and one a 2017 MacBook Pro with TouchBar. Have attempted uninstall/reinstalls as well as removing preference files.
I'm attaching the InCopy report from 10.12.6 computer but the 10.11.5 computer is currently off-site. I can add it later if I need to.
I'm also attaching a screenshot of the error message returned by InCopy when I try to launch the application.
2 votesPlease refer to the KBDoc which provides the workaround for this issue:
https://helpx.adobe.com/x-productkb/global/applications-crash-launch-cylance-macos.htmlThanks,
Adobe InDesign team -
Type on path ID CC 2018
creating a path then adding type to the path causes the terminal beachball of death– tried 4 times, restarted app and Mac tried again. Force quit required each time. I was able to copy a path with type on it from an older document. Very painful
1 voteTo identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.
We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.
We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.
If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
We seek your support in our continual effort to improve InDesign.
—
Adobe InDesign Team -
Editing font in table and it crashes
Selecting multiple cells and changing font, Indesign keeps crashing
3 votesTo identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.
We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.
We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.
If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
We seek your support in our continual effort to improve InDesign.
—
Adobe InDesign Team -
Fehlercode 4/Errorcode 4 for not damaged documents
- Adobe Indesin CC 13.01
After the last Update of Indesign time by time suddenly Indesign report a damaged file if you try to open any InDesign-Document.
Everytime after restarting the Mac everything is good and I'm fortunally able to open all o these documents.
Sometimes restarting Indesign helps, but not always.
The last 3 days it happens much to often und it nervs.
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Screen Shot 2020-05-30 at 6.49.24 AM copy.png 47 KB -
Screen Shot 2020-05-30 at 5.07.01 AM copy.png 47 KB -
Schermafbeelding 2019-03-11 om 06.54.31.png 22 KB -
Screen_Shot_2018-06-04_at_10.47.35_AM.jpg 52 KB -
Indeisgn_grab.jpeg 20 KB -
indesign-cc.jpg 73 KB -
saving_error.png 81 KB -
opening_error.png 84 KB -
Bildschirmfoto_2017-11-23_um_12.08.00.png 111 KB -
Screen_Shot_2017-09-28_at_10.37.07_AM.PNG 44 KB
56 votesThis issue has been fixed.
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Adobe InDesign team - Adobe Indesin CC 13.01
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InDesign 2018 still crashing when updating in links panel after 13.0.1 update
InDesign 2018 still crashing when updating in links panel after 13.0.1 update. Running Mac OS High Sierra. It's one thing after another since updating to 2018.
3 votesOn being contacted via email, the user confirmed that the issue is no longer reproducible.
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