InDesign Suffers Major Performance Issues When InCopy Files Are Linked To .indd File
I use InDesign a lot for production art. Mostly I layout text and images for product manuals that range between 110 - 250 pages. It runs like a champ on both my Dell XPS 8930 and iMac 2019. Both machines are robust with 32 Gb of ram. However, once I convert text and graphics to InCopy files, I see a huge drop in machine performance. Doing the slightest things like updating the ICMA / ICML file will hang or crash InDesign. Even saving the file can take 2 minutes. I've had 3 instances where the InDesign file got corrupted from crashing so much. I keep sending crash reports to Adobe, but they have yet to address this.
I feel like I'm walking on egg shells with InCopy. It's become very frustrating to work with.
To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received an email from us seeking more details to help in our investigation.
We’ve concluded our investigation and came up with the finding: Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.
We recommend you to upgrade to the latest version of InDesign 2021(v220.127.116.11) as it is more robust and contains a lot of bug fixes.
We seek your support in our continual effort to improve InDesign.
Adobe InDesign Team
We have released InDesign 2020.1.1(v18.104.22.168) with a lot of stability fixes. We recommend you to upgrade to latest version (if you’re not already on it) as it is more robust.
If you still face this issue even after updating, please send the following information to firstname.lastname@example.org :
• Reproducible Steps – What were you doing when InDesign freeze?
• Video recording of the issue?
• Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)
Adobe InDesign Team