861 results found

1. Workspace and documents will not open

   My (mac) laptop battery died before I could plug it in. I restarted the computer, opened InDesign, and it appears to start up fine, however no workspace will show up and no documents will open. I cannot work. I restarted, then I opened while holding keys to delete preferences and restarted again and nothing.

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2. Desempenho de exibição

   Quando Clico com o botão direito sobre uma imagem e peço para o Desempenho de Exibição, mude de Exibição típica para Aperfeiçoada, no menu ele muda, mas na realidade ele mantém a visualização selecionada pelo menu supperior

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3. Windows 10 > Indesign 15.0.1 hidden print window.

   When trying to print on Indesign version 15.0.1, for windows 10, the pop-up windows opens on the back, hidden.

   How to solve without force the closure of the program?
   Any shortcut known?

   This didn't happen on version 15.0.0.

   Thank you

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4. No Gpu performance

   Version of Adobe InDesign : 14.0.3
   Version of MacOS : Catalina (10.15)

   Steps to reproduce the issues :
   Go to : preferences , GPU performances

   Expected result :
   Enable Gpu performances

   Actual result :
   Impossible to enable GPU - Performance

   Tested on the Beta of Indesign and it work

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5. InDesign performance is ****

   The actual performance of InDesign is, speaking gently, ****. I really don't know how you can release such a buggy version. I'm doing nothing on my machine except writing this text and InDesign is using more than 500 % of my CPU and the fan of my graphic card is going nuts!

   Calling the actual version "production ready" is a joke. I am really disappointed about Adobe. The only program actually which is really good and performing is XD.

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6. Cannot save under a new name error code 1, network share, InDesign 2019

   When I am trying to save InDesign document to a network share using Save As or using Save a Copy, InDesign comes up with an error message saying 'Cannot save, file is damaged, error code 1'.
   InDesign 2019 is up to date.

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   Need More Info  ·  Abhinav Kaushik responded

   Are you able to saveAs/ SaveACopy the file locally?
   What is the exact version of InDesign 2019 are you using? 14.0.1/14.0.2/14.0.3?
   Is it happening with all InDesign files?
   Which OS version are you using?

7. Lag due to "corrupt links"

   Case Number: ADB-10686986-C0K0
   Issue: Performance
   The file I am working on is part of a network located book which included 15 separate indesign documents and links to many images. Working on the file last week everything was fine, however this week when I type even a single character there is a tremendous lag (30 seconds to 2 minutes). This has affected every file in the book that I have opened this week so far.
   The adobe tech had me create a new file and "move" all the pages to that file. This resolved the lag however it also broke the relationship to the pdf comments and now they cannot be imported. The solution also will require me to import missing formats (table of contents) and manually make all edits but is still faster than working with the original file.
   Unsure why the links "became corrupt" especially when they appear fine.

   The advanced technician identified something she called "corrupted links" which she mentioned "happens sometimes" . I propose an export to new document feature since all I had to do was move the pages to a new document to fix it. Adobe should be able to figure out why the links are not ok in one document but work fine when move to a new one. The old file is the one with the issues.

   Case Number: ADB-10686986-C0K0
   Issue: Performance
   The file I am working on is part of a network located book which included 15 separate indesign documents and links to many images. Working on the file last week everything was fine, however this week when I type even a single character there is a tremendous lag (30 seconds to 2 minutes). This has affected every file in the book that I have opened this week so far.
   The adobe tech had me create a new file and "move" all the pages to that file. This resolved the lag however it also broke the… more

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8. Bugs with GPU, Bugs without GPU (zoom, moving objects, create text)

   (Working on Adobe InDesign 14.0.2.)

   Hi there,

   so for a couple of weeks, my Indesign behaves quite badly.
   For demonstration purposes, I created a new blank file but these bugs also occur in existing work projects.

   Case 1: GPU switched on (Image: GPU on):
   Zooming does not show any effect, only when I click in and change something. The rulers change, but my board/document is not zooming in (Video: Zooming with GPU). As soon as I found my page, the objects don't really move that well, more in a lagging, stocking way. (Video: Moving Objects with GPU).

   This leads to massive pain when you try to work fluently.

   Case 2: So I switched GPU off (Image GPU off):
   This helped with the zoom, it worked again. But then creating objects, for example, text, totally lagged in showing the content. Creating a new text field and typing anything in it leaves it completely blank until I choose a different tool or click outside the box. Also moving those objects does not happen in real time and does not show any preview. (Video: Type and Move without GPU)

   This, too, makes it really hard to build any kind of fluent workflow right now.

   I uninstalled and installed InDesign and Creative Cloud repeatedly. Other applications don't seem to be affected (Photoshop, Illustrator, XD).

   So. Any suggestions?

   When I now need to do things in InDesign, I have to give it away to a colleague or use his Computer. Could it also be something with the internal graphics? But why do all other apps work so well then and it's only InDesign behaving badly.

   Thank you very much!

   (Working on Adobe InDesign 14.0.2.)

   Hi there,

   so for a couple of weeks, my Indesign behaves quite badly.
   For demonstration purposes, I created a new blank file but these bugs also occur in existing work projects.

   Case 1: GPU switched on (Image: GPU on):
   Zooming does not show any effect, only when I click in and change something. The rulers change, but my board/document is not zooming in (Video: Zooming with GPU). As soon as I found my page, the objects don't really move that well, more in a lagging, stocking way. (Video: Moving Objects with GPU).

   This leads to… more

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9. Indesign performance issue : slow opening, saving, exporting files

   InDesign taking up to 5 minutes to open a file. The file is a one-page document. Two minutes of nothing, then 2 minutes of a blue status bar, then another minute watching the tiny status bar on the application icon in the doc. Once the file is "open" it isn't visible until I toggle back and forth between InDesign and another application. Saving, even after changing only one text character, takes 55 seconds. Exporting a 30 page document to PDF took 20 minutes.

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   FIXED  ·  Abhinav Kaushik responded

   Hello All,

   Thank you for reporting the issue to us.
   We have fixed the issue in the latest version of InDesign, Id 14.0.3

   Please upgrade your InDesign application to the latest version to try out the fix.

   If you are unable to see the update yet, go to Creative Cloud desktop application, open the menu (three dots) from the top-right corner and click on ‘Check For App Updates’.

   If you face any problems with the new update, do let us know in the comments.

   You may also follow the below given link for the list of all fixed issues in Id 14.0.3
   https://helpx.adobe.com/indesign/kb/fixed-issues.html

10. Alt key modifier keeps toolbar active after use when zooming in using scroll wheel

    Not sure when this started happening, I only know that it's started irritating the heck out of me quite recently. I'm on Win 10 using InDesign 14.0.2

    Whenever I alt+scroll using the mouse wheel to zoom in/out, InDesign switches focus to the toolbar so that the next keyboard press will enact the menu.

    It becomes an issue when for example zooming into an active text box, if you need to type F, E, L, T, O, A, V, W, or H, after using alt+scroll you end up bringing up the View menu as soon as you hit the V key.

    Another sequence could be, select rectangle tool, draw shape, zoom into check alignment (alt+scroll), tap V to switch back to selection tool to adjust size. DOH! there's that view menu again!

    Super frustrating guys!

    Not sure when this started happening, I only know that it's started irritating the heck out of me quite recently. I'm on Win 10 using InDesign 14.0.2

    Whenever I alt+scroll using the mouse wheel to zoom in/out, InDesign switches focus to the toolbar so that the next keyboard press will enact the menu.

    It becomes an issue when for example zooming into an active text box, if you need to type F, E, L, T, O, A, V, W, or H, after using alt+scroll you end up bringing up the View menu as soon as you hit the V key.

    … more

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    Need More Info  ·  amaarora responded

    Hi,
    As per our understanding the issue is as follows:
    Launch InDesign.
    1. Press alt+scroll using the mouse wheel to zoom in/out.
    2. InDesign switches focus to the menu-bar so that the next keyboard press will enact the menu shortcut.
    3. Type F, E, L, or T after using alt+scroll

    Result:
    Menu entry is opened from the control strip (example View menu as soon as you hit the V key).

    Expected:
    Key press should select the suitable tool denoted by that key

    This has been the behavior since quite long and does not look like a break in behavior.
    Please can you confirm?

    Thanks

11. InDesign Is Still Unusably Slow

    Despite this forum being filled with "solved" reports of InDesign being unusably slow, it remains so.
    I am editing a 4 page document that is almost all text, and yet I get the spinning ball after each and every keystroke. It can take 5-10 seconds just to complete typing a word, and heaven help me if I make a mistake and need to backspace.

    I just updated InDesign this morning so I am on 14.0.2. I'm running Windows 10 1903. The machine is an MSI laptop with an i7 processor and 12GB of RAM.

    I have attempted to edit the file with no other programs open and I get the same (lack of) results. But it's worth noting of course that "don't have anything else open" is hardly a realistic workflow for any modern user.

    Despite this forum being filled with "solved" reports of InDesign being unusably slow, it remains so.
    I am editing a 4 page document that is almost all text, and yet I get the spinning ball after each and every keystroke. It can take 5-10 seconds just to complete typing a word, and heaven help me if I make a mistake and need to backspace.

    I just updated InDesign this morning so I am on 14.0.2. I'm running Windows 10 1903. The machine is an MSI laptop with an i7 processor and 12GB of RAM.

    I have attempted to edit the… more

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    Need More Info  ·  amaarora responded

    Hi,
    Thanks for creating the thread.
    Please can you mail me a sample document with which i can reproduce the issue at amaarora@adobe.com?

    Thanks

12. FERRAMENTAS

    Minhas ferramentas estão todas bloqueadas e não consigo utilizar mais o Indesign.

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13. InDesign 14.0.2 constant spinning beachball - especially on text related commands

    Working in InDesign 14.0.2 on High Sierra, (single computer home network) the programme is exceptionally slow - taking about 10 seconds (of beachballing) to select a line of copy. Clicking between objects takes 5-10 seconds also. This is happening on my Mac Book Pro and iMac, both running High Sierra - all other programmes are working normally. I have tried trashing my preferences and uninstalling etc, but nothing has improved the lagging issue. I have had to revert to the 2018 version to get my work done.

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14. content aware fit and linked images problem

    Content aware fit is a great idea and is potentially a real timesaver when importing images but I've had to disable it as when updating existing linked images that have been adjusted, rather than keep their size/scale as before they all auto-fit and this is a nightmare when you have carefully placed images such as logos in a long document.

    Could do with an option to auto fit on image import only, or an option to override when updating image links. Unless I've missed something?

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    Closed: Fixed  ·  Abhinav Kaushik responded

    The fix for this issue is now available in the latest update (14.0.2) of InDesign 2019.

    If you are unable to see the update notification, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.
    Once the update button is shown against InDesign, click on the button to update to Id 14.0.2.

    If you face any problems with the new update, do let us know in the comments.

    The list of fixed issues can be found at: helpx.adobe.com/indesign/kb/fixed-issues.html

    Thanks,
    InDesign Team

15. Indesign performance issue : CC 2019 uses all the system memory on Mojave

    So basically i cant't use InDesign since updating to the new version. Even if it's idle without anything open, it starts to use up all the system memory in macOs Mojave.

    This is what happens:
    1. Open InDesign
    2. Doesn't matter if im working or it's just open
    3. After about 5 minutes, there's a system alert of Mojave saying, InDesign is using 550 GB of system memory and there's nothing left to work with.

    System:
    iMac Pro (macOS Mojave 10.14)
    3 GHz Intel Xeon W (10 cores)
    64 GB RAM
    Radeon Pro Vega 64

    It's a new iMac with a new system and it worked before with InDesign CC 2018 without having even seen this system alert. Since i need this software for my work, i installed 2018 to keep using it. But i can't figure out what's wrong with it.

    So basically i cant't use InDesign since updating to the new version. Even if it's idle without anything open, it starts to use up all the system memory in macOs Mojave.

    This is what happens:
    1. Open InDesign
    2. Doesn't matter if im working or it's just open
    3. After about 5 minutes, there's a system alert of Mojave saying, InDesign is using 550 GB of system memory and there's nothing left to work with.

    System:
    iMac Pro (macOS Mojave 10.14)
    3 GHz Intel Xeon W (10 cores)
    64 GB RAM
    Radeon Pro Vega 64

    It's a new iMac with… more

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    Closed: Not Reproducible  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

    Closing this issue.

    —
    Adobe InDesign team

16. Command-Tab doesn't switch to Indesign document

    I use Command-Tab constantly on MacOS to switch between Indesign and other open apps on my system. In ID2019, when I use the shortcut to switch back to ID from another app, it no longer consistently brings the frontmost open ID document into focus. Instead what happens is the palettes will come in to view but the frontmost window of the app I'm switching from is still on top of the open ID file. This doesn't happen all the time, but when it does it's very annoying. I am most often switching between ID and Acrobat Pro or Google Chrome and this behavior seems to happen no matter the other open apps on my system.

    I use Command-Tab constantly on MacOS to switch between Indesign and other open apps on my system. In ID2019, when I use the shortcut to switch back to ID from another app, it no longer consistently brings the frontmost open ID document into focus. Instead what happens is the palettes will come in to view but the frontmost window of the app I'm switching from is still on top of the open ID file. This doesn't happen all the time, but when it does it's very annoying. I am most often switching between ID and Acrobat Pro or Google Chrome… more

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17. can't close file

    Running InDesign CC 17 (12.1.0.56). Having to quit app every time I want to close a file. When trying to close file, application frame remains, but I can not close it or minimize it, or open other files. Am quitting app every time I need to open a new file.

    Running Mojave 10.14.6

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18. zooming at high percents very slow and beach ball

    Hello,
    when I’m zooming in Indesign like in an Poster or Flyer with some images and some other objects at 2400 % Indesign get very slow and when I move an object, the beach ball comes up.
    At 3200% and 4000% its not possible to move any objects without struggling with the beach ball.

    I’m using an 2017 MacBook Pro
    Indesign CC 2020

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19. Presets did not export to CC 2020

    None of my workspace, grep, place from Word, or postscript presets exported from the previous version.

    Also there is no more option to save a custom print to postscript setting.

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20. Printing seems to change a document

    When the only thing done is printing an InDesign document, the app acts if there were any changes made: when closing, it asks wheter to save the changes.
    This is very confusing, since it makes the user think something was changed by accident. Please make InDesign close the document without the save dialog, if nothing was changed.

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    Under Review  ·  amaarora responded

    Thanks for reporting the issue.
    We are reviewing it