972 results found

1. [ID-4257184]InDesign 2025(v20.0) Performance issues: Delay or beach balls on basic operations

   Problem: 

   InDesign Performance issues: Delay or beach balls observed on basic operations on Macintosh

   Steps to Reproduce:

   • We have reproduced one scenario in which the existence of the Documents Font Folder and Contextual Task bar results in some slowness.
   • Other workflows causing slowness are being investigated - No reliable reproducible steps

   Impacted workflows:

   • Switching to InDesign
   • Open/Closing of Document
   • Edit/Scroll/Copy-paste/Highlight operation on Text
   • Text disappears, illustrations disappear
   • Imported or added text turns black until a style is applied.
   • Font menu highlight not following my mouse movement
   • Text will not change fonts until I click the mouse inside or outside the text box.
   • Resize a document window, the corner flies below the screen border
   • Click or Drag of the mouse
   • Switching between tools
   • "Waiting for UXP plugins to finish up remaining tasks."

   Workaround:

   • Disable Contextual Task Bar or remove Documents Font Folder
   • Close the MAGNET application
   • Revert to InDesign 19.5, No performance lag is observed.
   • Restarting the machine and trashing the preferences seems to resolve the issue temporarily
   • Disabling any font manager software seems to resolve the issue. One customer confirmed that disabling "Rightfont" resolved the issue.
   • Uninstall-Reinstall seems to resolve the issue temporarily
   • Turn off Preflight seems to resolve the issue temporarily

   Note:

   1. The issue seems to be specific to the MAC platform only. Impacted macOS (Sequoia, Sonoma, Ventura(maybe), Monterey)
   2. The issue seems to be specific to the MAC devices
      • Apple MacBook Pro M1/M2/M3
      • Apple MacBook Air M1/M2/M3
      • Apple Max Studio M1/M2/M3
      • Apple Mac mini M1/i7 Intel
   3. The issue exists for both old and new documents

   Additional information needed:

   1. Are you opening the indd documents from the folder containing the Documents Font Folder?
   2. Is the "Contextual Task bar" shown? If yes, Disable it from "Window->Contextual Task bar"
   3. Screenshot of Memory usage while the issue is observed
   4. Please follow the below steps for InDesign 20.0.1.32 and InDesign PR 20.1.066 on Macintosh
      • Open Terminal in full-screen mode
      • Drag the InDesign application on the terminal (e.g. "/Applications/Adobe\ InDesign\ 2025/Adobe\ InDesign\ 2025.app/Contents/MacOS/Adobe\ InDesign\ 2025")
      • Copy the logs when you start facing the slowness in a text(.txt) file. Share the file with us at sharewithID@adobe.com.

   Problem: 

   InDesign Performance issues: Delay or beach balls observed on basic operations on Macintosh

   Steps to Reproduce:

   • We have reproduced one scenario in which the existence of the Documents Font Folder and Contextual Task bar results in some slowness.
   • Other workflows causing slowness are being investigated - No reliable reproducible steps

   Impacted workflows:

   • Switching to InDesign
   • Open/Closing of Document
   • Edit/Scroll/Copy-paste/Highlight operation on Text
   • Text disappears, illustrations disappear
   • Imported or added text turns black until a style is applied.
   • Font menu highlight not following my mouse movement
   • Text will not change fonts until I click the mouse inside or outside… more

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   164 votes

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   175 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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   FIXED  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

   We have made some Performance Improvements in the latest InDesign Release 2025 (Version 20.1), available via Creative Cloud Desktop application. This issue has also been fixed as part of performance improvements.

   
   

   Please let us know if you still face slowdown while doing basic operations in this latest InDesign release.

   
   

   --

   Adobe InDesign team

2. [ID-4253441]"Don't Save" and "Cancel" Positions are reversed in InDesign 20.0

   "Don't Save" and "Cancel" Positions are reversed in Indesign 20.0.

   Why in the world would they do this??? Yet another meaningless update to hinder production.

   Not OS related, as I have not updated my OS since updating to Indesign 20.

   Mac Sonoma 14.7

   3.6 GHz 10-Core Intel Core i9

   AMD Radeon Pro 5700 XT 16 GB

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   46 votes

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   30 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

   Hi,

   Thank you for reporting the issue. It is currently under investigation. 

   —

   Adobe InDesign Team

3. [ID-4259367]Error handling dialog shown while placing some TIFF/EPS files

   Error encountered while reading TIFF image. Image may be damaged or incompatible. Resave the image with different settings and try again.

   After I upgraded InDesign 19.5.1 to 19.5.2. Linked images do not show on the page in high quality display settings. I have about 60 linked indesign files into my one file. And I was afraid to upgrade to 20.1 and from Sonoma to Sequoia. Any fixes for this? Perhaps get rid of some of the links.. too many links? 60? 2 page document. Newer M2 MacBook Air.

   Edit: Update: Downgraded back to 19.5.1. Everything is working perfectly. Thanks Adobe for allowing very easy downgrades. EXCELLENT.

   Error encountered while reading TIFF image. Image may be damaged or incompatible. Resave the image with different settings and try again.

   After I upgraded InDesign 19.5.1 to 19.5.2. Linked images do not show on the page in high quality display settings. I have about 60 linked indesign files into my one file. And I was afraid to upgrade to 20.1 and from Sonoma to Sequoia. Any fixes for this? Perhaps get rid of some of the links.. too many links? 60? 2 page document. Newer M2 MacBook Air.

   Edit: Update: Downgraded back to 19.5.1. Everything is working perfectly. Thanks Adobe… more

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   16 votes

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   9 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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   Closed: Fixed  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

   The fix of the issue is now available in the latest InDesign 2024(v19.5.3.144). We recommend you upgrade to the latest version for the fix.

   If you are unable to see the update, go to the Creative Cloud application click on the context menu on the top right, and click on Check for App Updates.

   —

   Sanyam Talwar

4. [ID-4264855] Issue with Animated Zoom in GPU

   New PC GPU zoom doesn't seem to centre the zoom on the cursor leading to not super useful behaviour (you have to zoom and then drag with the hand tool to get back to what you were originally trying to zoom into). It's very disorientating.

   3 votes

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   7 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

   Hi,

   Thank you for reporting the issue. We have been able to reproduce the issue and it is currently under investigation. 

   —

   Adobe InDesign Team

5. Make it possible to anchor a graphic to the beginning of a paragraph without five or six tries and two or three zooms

   It'll go AFTER the first letter…it'll go some random place in the first FEW letters, but before the first one? Especially if the first one is a sans-serif letter "I"? HAHAHAHAHAH! No. Not without cajoling, retrying, zooming, threatening, and telling it what a good little cursor it is.

   I realize this isn't an exciting problem, but it's been literally decades of this feature being…what's the technical term…bad.

   6 votes

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   1 comment  ·  Performance/Usability  ·  Delete…  ·  Admin →
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6. Moves with arrow keys do not apply to objects if cursor is hovering over a link

   1. Place an image or a PDF in an InDesign file
   2. Create a text frame/shape/any object
   3. Select the object you just created with direct select tool (keep it selected)
   4. Move your mouse to hover over the link so that the center circle link highlight shows. Do not select the linked image, just hover over it.
   5. Press and hold an arrow key to try and move object.

   In CC2024 19.3: If I hover over a link with my mouse, the selected object moves as expected with the arrow keys.

   In CC2025 20.2: If I hover over a link with my mouse, the selected object does not move with the arrow keys. Only when I move my cursor off the link will the selected object move (or jump to catch up to my previous use of the arrow keys)

   This is a very annoying bug as when I'm trying to adjust objects, I'm not consciously picking where I "park" my mouse in my layout as I adjust objects. This slows down work considerably and might unintentionally create errors.

   Macbook Pro Sequoia 15.3.2
   InDesign 20.2

   1. Place an image or a PDF in an InDesign file
   2. Create a text frame/shape/any object
   3. Select the object you just created with direct select tool (keep it selected)
   4. Move your mouse to hover over the link so that the center circle link highlight shows. Do not select the linked image, just hover over it.
   5. Press and hold an arrow key to try and move object.

   In CC2024 19.3: If I hover over a link with my mouse, the selected object moves as expected with the arrow keys.

   In CC2025 20.2: If I hover over a link with my mouse, the… more

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   9 votes

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   0 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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7. Lag in 20.0 and higher

   The lag in 20.0 and its updates is hard to stomach. We pay a lot for this app and it is VERY difficult to work with these issues. Evey time I click on something in a document - no matter how large a file - there is lag. Text boxes, images, color shapes/boxes. I have a brand new Mac Studio with Apple M2 Ultra and 128GB Memory - I have more than enough power to support your app. PLEASE FIX THIS ISSUE. I have tried all of the troubleshooting offered to no avail, and I shouldn't have to trouble shoot to make it function properly.

   The lag in 20.0 and its updates is hard to stomach. We pay a lot for this app and it is VERY difficult to work with these issues. Evey time I click on something in a document - no matter how large a file - there is lag. Text boxes, images, color shapes/boxes. I have a brand new Mac Studio with Apple M2 Ultra and 128GB Memory - I have more than enough power to support your app. PLEASE FIX THIS ISSUE. I have tried all of the troubleshooting offered to no avail, and I shouldn't have to trouble shoot… more

   5 votes

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   1 comment  ·  Performance/Usability  ·  Delete…  ·  Admin →
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8. [ID-4263189][CPU Mode][MAC]Selection of objects does not register immediately

   I am trying to use the new 2025 version of InDesign - but it is really unusable. Running latest version (20.3) on Macos (15.4). Mac Studio with M2 Max CPU and 32 GB memory.

   One major issue I am having is that when I select a text box, it will actually not select the box until I move the mouse again. I click the box and nothing happens. When I start moving the mouse - it suddenly gets selected. If I do not move the mouse - nothing is selected - until I move the mouse. This makes it impossible to use.

   I've seen some tip on Document Font folder or Contextual Task Bar or Magnet app - but none of those are relevant for me.

   InDesign 2024 version works fine and it does not have these issues.

   I did a test on my Macbook Pro (Apple Silicon) - and no issue there - even using the same mouse as on the Mac Studio.

   I see some posts that Adobe has fixed InDesign with latest update - but that is definitely not correct...

   I uploaded a video to YouTube showing the issue. In the video one can see the pointer icon changing to the selection symbol when I actually click, but as you can see, the text box is not actually selected until I move the pointer.

   https://www.youtube.com/watch?v=erPZA0_w7gM

   Workaround:
   - Switch to GPU mode
   - Downgrade InDesign to v20.0.1.032

   I am trying to use the new 2025 version of InDesign - but it is really unusable. Running latest version (20.3) on Macos (15.4). Mac Studio with M2 Max CPU and 32 GB memory.

   One major issue I am having is that when I select a text box, it will actually not select the box until I move the mouse again. I click the box and nothing happens. When I start moving the mouse - it suddenly gets selected. If I do not move the mouse - nothing is selected - until I move the mouse. This makes it impossible… more

   2 votes

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   2 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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   Available in Prerelease Builds  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

   The fix for this issue is available in the InDesign PreRelease build(v20.5.0.024) and above.

   Please check if the issue is now resolved.

   Download/Update the latest InDesign PreRelease build in Creative Cloud under the “Prerelease” category(Refer to “Prerelease_CreativeCloud.png” for reference)

   Please apply to the InDesign PreRelease in case you don’t have access to the InDesign PreRelease build – https://www.adobeprerelease.com/beta/C6DFA254-C40C-4EEB-8F6D-F4AEDA2E6171

   If you still encounter any issues, please drop a mail to sharewithID@adobe.com.

   —

   Adobe InDesign team

9. Creative Suite apps are INSANELY slow

   All Creative Cloud programs are insanely slow and lagging. It's nearly impossible to use 2 or 3 of them at the same time, and I need to restart my computer every hour to even be able to do some very basic tasks. The problem is happening in all programs, Indesign, Illustrator, Acrobat Pro ertc.
   This is happening on ALL computers I used in past years, and everything was up to date. It's not about 3rd party add-ons or resetting preferences, or any advice you offer.
   Some weeks ago I killed off all Adobe/CC background processes and everything worked perfect until the next time I restarted the computer. I tried to re-do this, but it doesn't help any more, or I can't remember what exactly I did.
   Obviously - it's some unoptimized background process or service causing it.
   I can see on forums that many other users have the same problem.
   You should take this seriously and finally fix it up. This is causing lots of problems and time is being wasted for millions of your users.

   All Creative Cloud programs are insanely slow and lagging. It's nearly impossible to use 2 or 3 of them at the same time, and I need to restart my computer every hour to even be able to do some very basic tasks. The problem is happening in all programs, Indesign, Illustrator, Acrobat Pro ertc.
   This is happening on ALL computers I used in past years, and everything was up to date. It's not about 3rd party add-ons or resetting preferences, or any advice you offer.
   Some weeks ago I killed off all Adobe/CC background processes and everything worked perfect until… more

   2 votes

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   0 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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10. [ID-4265137] Can't override the keyboard shortcut (shift-e) for GPU preview

    Go to Keyboard Shortcuts, to View > GPU Preview toggle and delete the Default context shift-e shortcut (as it's already used in my set for Reveal in Bridge). Save, works fine for that session, forgets next restart.

    1 vote

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    1 comment  ·  Performance/Usability  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    Hi,

    Thank you for reporting the issue. We have been able to reproduce the issue and it is currently under investigation. 

    —

    Adobe InDesign Team

11. [ID-4257731]No Redraws on Object Highlight

    Prerequisites

    • macOS version only
    • version 18 (2023) and later
    • Screen Mode: Normal
    • GPU Performance OFF (CPU Preview)

    This issue occurs 100% of the time under these conditions. Note that Overprint Preview forces CPU Preview, causing the issue even in Overprint Preview mode with GPU Performance ON. It persists across macOS versions and Intel/Apple Silicon platforms.

    Steps to Reproduce

    1. Prepare an InDesign document with multiple pages.
    2. Place any object on the page.
    3. Switch to the Text tool.
    4. Hover the mouse over the object (MouseEnter), without selecting it.
    5. Press the Cmd key while the mouse is over the object.
    6. The object is highlighted.
    7. Select the menu item "Layout > Next Page."

    The document should navigate to the next page, but it doesn't. Although the scrollbar or page panel indicates navigation, the display remains frozen without redrawing.

    Furthermore, even when the mouse is moved away from the object (MouseExit), the object remains highlighted and can be challenging to unhighlight.

    This feature, highlighting objects using "Text tool + Cmd key + MouseEnter," has been present in InDesign since its early versions. However, this issue surfaced in version 18 (2023) specifically when using CPU Preview, despite no problems in version 17 (2022).

    ---

    There are similar issues with other functions.

    Steps to Reproduce

    In addition to the prerequisites mentioned above, turn on "Highlight Object Under Selection Tool" in "Preferences > Interface." Then, highlight an object with the Selection Tool and press the keyboard shortcut for "Layout > Next Page" (shift+page down).

    The document should move to the next page, but it does not. Similarity to the above bug.

    "Highlight Object Under Selection Tool" is a feature introduced in CS5.5. Turning this off can prevent the issue from occurring.

    However, even when this is turned off, the object highlight with "Text Tool + Cmd Key + MouseEnter" does not turn off. It might be a completely separate function. To avoid confusion, I explained these two separately.

    Prerequisites

    • macOS version only
    • version 18 (2023) and later
    • Screen Mode: Normal
    • GPU Performance OFF (CPU Preview)

    This issue occurs 100% of the time under these conditions. Note that Overprint Preview forces CPU Preview, causing the issue even in Overprint Preview mode with GPU Performance ON. It persists across macOS versions and Intel/Apple Silicon platforms.

    Steps to Reproduce

    1. Prepare an InDesign document with multiple pages.
    2. Place any object on the page.
    3. Switch to the Text tool.
    4. Hover the mouse over the object (MouseEnter), without selecting it.
    5. Press the Cmd key while the mouse is over the object.
    6. The object is… more
    36 votes

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    5 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    Hi,

    Thank you for reporting the issue. It is currently under investigation. 

    —

    Adobe InDesign Team

12. Persistent Cursor and Functionality Issues in Adobe InDesign After macOS Sequoia 15.1.1 Update

    Description of the Issue:

    I’m experiencing multiple issues with Adobe InDesign across different versions (including the latest and earlier releases) after updating to macOS Sequoia 15.1.1. These problems occur consistently across various files and significantly disrupt workflow.

    Issues encountered:

    Unable to apply colors from the swatch palette – clicking on a swatch does not work for either text or objects.
    Styles (both text and object) cannot be applied by clicking; I must use right-click and "Apply Style" instead.
    Frames on the page shift a few millimeters upon clicking, seemingly on their own.
    Stroke color for objects cannot be selected or modified.
    The selection tool lags and causes objects to move slightly to the left when selected.
    Fonts cannot be changed from the toolbar – clicking the dropdown does nothing.
    These issues are highly disruptive and make it impossible to work efficiently. No other changes have been made to my system aside from the macOS update, so I suspect it is the root cause of the problems.

    I would appreciate guidance on resolving these issues as soon as possible.

    Description of the Issue:

    I’m experiencing multiple issues with Adobe InDesign across different versions (including the latest and earlier releases) after updating to macOS Sequoia 15.1.1. These problems occur consistently across various files and significantly disrupt workflow.

    Issues encountered:

    Unable to apply colors from the swatch palette – clicking on a swatch does not work for either text or objects.
    Styles (both text and object) cannot be applied by clicking; I must use right-click and "Apply Style" instead.
    Frames on the page shift a few millimeters upon clicking, seemingly on their own.
    Stroke color for objects cannot be selected or… more

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    3 votes

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    6 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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13. Can't open or place files from Windows Explorer

    Updated to most recent version of InDesign (Beta) and Photoshop (Beta), and still can't open files by double-clicking in Windows Explorer. I also cannot drag-and-drop files from Explorer to either Adobe program. If I have a document open in InDesign, I can't drag-and-drop to place. The ONLY way I can open files in either InDesign or Photoshop is to use Open from the file menu. This is VERY annoying and time consuming.

    1 vote

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    2 comments  ·  Performance/Usability  ·  Edit…  ·  Delete…  ·  Admin →
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14. [macOS Sonoma]White Screen on drawing marquee/highlighting text in CPU and Overprint Preview modes

    Hi,

    Since I've updated my mac mini to Sonoma, when I use InDesign, the documents flash every time I click on it. If I click and hold, the screen become completely white. This is very annoying, almost impossible to work.

    Please help me!

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    75 votes

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    Closed: Fixed  ·  68 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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15. Bracket issues

    When copying a table from one indesign brochure to another new indesign document. The open and close brackets that were on the original table appears corrupted. The close bracket appears at the front of the word instead. Tried retyping it at the end of the word but keeps jumping to the front.

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    1 vote

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    1 comment  ·  Performance/Usability  ·  Edit…  ·  Delete…  ·  Admin →
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16. Cant move objects on second monitor

    Cant move objects on second monitor
    So i use a laptop usually and things are normally fine. however for some reason now all objects on my second monitor is not moveable. i can click on the object and when i attempt to move it theres a red circle icon. if i move the indesign window to my main screen everything is moveable and the problem only happens on the 2nd monitor. I've tried reseting preferences, nothing is locked.
    I am using the latest version of indesgn

    4 votes

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    1 comment  ·  Performance/Usability  ·  Delete…  ·  Admin →
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17. Error in cursor position when dragging items

    Hello, InDesign is not letting me move objects (or any items at all) correctly. As soon as I click and drag anything, the position drasticaly changes to about 50px upper-right. Beyond annoying, this is getting in the way of my work. Besides moving objects on the page, I can't drag and drop between layers, or reorder pages easily. It does not happen when selecting text or dragging to create new objects.

    Anyone know how to correct this? It started last week, out of the blue. I have read some similar issues on the forum, from Mac users, but I'm running on Windows 11, INDD version 19.5 x64. Have already restored the preferences, will try reinstalling the program.

    Hello, InDesign is not letting me move objects (or any items at all) correctly. As soon as I click and drag anything, the position drasticaly changes to about 50px upper-right. Beyond annoying, this is getting in the way of my work. Besides moving objects on the page, I can't drag and drop between layers, or reorder pages easily. It does not happen when selecting text or dragging to create new objects.

    Anyone know how to correct this? It started last week, out of the blue. I have read some similar issues on the forum, from Mac users, but I'm running… more

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    2 votes

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    2 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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18. pdf to indd conversion has no opt out

    INDD version 20.3
    Mac OS 15.4.1
    Hardware: M1 Pro 32GB RAM

    The beta feature that allows InDesign to convert PDFs does not belong in the core application. I've accidentally clicked on a PDF once or twice when trying to open my INDD doc and it takes forever for this thing to do the unwanted conversion. The cancel button does not work. I suspect it's communicating with the cloud to perform this operation, so the question is: Why is it built into Indesign? Can it not be placed in Express or Creative Cloud or somewhere else where it doesn't disrupt a person's workflow?

    If a feature like this is going to be rolled out to all users of InDesign, regardless of their needs and wants, it should at least be easy to opt out. I'm not a UI expert, but my suggestion would be to add a menu item to the drop down in the Open dialog that lets users designate that only INDD files should be opened from there. That may not be the best suggestion, but the point is: always consider how annoying it can be to use software, and, when your designing new features, make sure you're not introducing another layer of annoyance to professionals who are just trying to get their work done.

    INDD version 20.3
    Mac OS 15.4.1
    Hardware: M1 Pro 32GB RAM

    The beta feature that allows InDesign to convert PDFs does not belong in the core application. I've accidentally clicked on a PDF once or twice when trying to open my INDD doc and it takes forever for this thing to do the unwanted conversion. The cancel button does not work. I suspect it's communicating with the cloud to perform this operation, so the question is: Why is it built into Indesign? Can it not be placed in Express or Creative Cloud or somewhere else where it doesn't disrupt a… more

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    2 votes

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    0 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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19. InDesign 2025 / v20.0: »background task« tries to activate font all the time

    Working with the font Minion Pro InDesign 2025 wants to activate the font in the background (shown in the background tasks panel) although it IS activated.

    Closing the document does not bother InDesign. It still wants to activate the font (see screenshot 2).

    Quit & Restart helps, but it should work correctly without it.

    Mac
    Sonoma 14.7
    M3 processor

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    6 votes

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    2 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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20. shift-click to deselect is not working

    Shift-click to deselect is not working: Drag to select multiple objects, then shift-click on one of them to deselect from the set, and it deselects ALL EXCEPT the one object you were intending to deselect! Just happened after updating to InD 20.4.1 MacOS.

    1 vote

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    1 comment  ·  Performance/Usability  ·  Delete…  ·  Admin →
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    Need More Info  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    Please send the following information to santalwa@adobe.com :

    • Reproducible Steps – What were you doing when the issue occurred?
    • Video recording of the issue
    • Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide us with the document(s)/asset(s)? Please package the entire document (To package the document, choose File → Package…)

    —

    Adobe InDesign Team