7514 results found

1. Exporting to PNG file on network drive doesn't work

   There appears to be a bug when exporting PNG files to network mapped drives in Mac OS X 10.13.4 (Darwin) Adobe InDesign 2018 (latest version).

   This is in a domain environment using domain credentials. You export the file as PNG and it doesn't appear in the folder as expected. If I export to desktop it works fine, if I copy it from desktop to the share it copies fine. Just cannot export directly.

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   11 comments  ·  PNG/JPEG/EPS Export  ·  Delete…  ·  Admin →
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   Need More Info  ·  Abhinav Kaushik responded

   Hello,
   Can you confirm the InDesign version you are using? Is it 2018.1 or 2018?
   I assume the path to which you are trying to export the PNG is /Volumes/Shares/011 Changed Information/002 Changed Information/00617 Changed Information/Changed/ ?

   Is this drive mounted via SMB?
   Is it a NAS server?

2. Data Merge - Can't preview without errors

   The apparently long-running Data Merge previewing error!
   Occasionally previewing a data merge will permanently ruin exports. The only solution is to create a new document. Happened to me on almost every project I tried - wasted hours and hours.
   See this thread and video for more information:
   https://forums.adobe.com/message/10337647#10337647

   (Also colons in csv titles makes file unusable??)

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   4 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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3. Preview bug, always scrambled

   Preview is always messed up. Images attached, text is often spliced like this until I zoom in and out. Sometimes overprint preview helps but it's happening frequently and I can't see what my work looks like...

   Indesign CC 2017

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   5 comments  ·  Others  ·  Delete…  ·  Admin →
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4. InDesign CC UI scaling problem on multiple monitors with different resolutions

   InDesign Version: Adobe InDesign CC 13.1 x64
   Operating System: Windows 10 Pro build 1709.
   Monitors: Portrait orientated Dell U2415 24 inch (1200x1920) with 100% windows scale option and Landscape orientated Dell UP3216Q (3840x2160) with 150% (Recommended) scale.

   Steps to reproduce the issue:
   1. Open InDesign CC on the 32 inch monitor
   2. Move all or some of the panels to the 24 inch monitor

   Expected result:
   Panels in the 24 inch monitor should adapt to the resolution of the monitor the same way Photoshop CC and Illustrator CC does – crisp and nice.

   Actual result:
   Panels don't adapt to monitor's resolution. If UI Scaling in InDesign preferences is turned ON and option scale to higher (or lower) supported scale factor is turned on, panels are slightly blurry. If UI scaling is turned OFF, then panels are way too small. All of this is due to improper scaling.

   Extra notes:
   Please see my thread on forum with image previews –
   https://forums.adobe.com/message/10305558#

   InDesign Version: Adobe InDesign CC 13.1 x64
   Operating System: Windows 10 Pro build 1709.
   Monitors: Portrait orientated Dell U2415 24 inch (1200x1920) with 100% windows scale option and Landscape orientated Dell UP3216Q (3840x2160) with 150% (Recommended) scale.

   Steps to reproduce the issue:
   1. Open InDesign CC on the 32 inch monitor
   2. Move all or some of the panels to the 24 inch monitor

   Expected result:
   Panels in the 24 inch monitor should adapt to the resolution of the monitor the same way Photoshop CC and Illustrator CC does – crisp and nice.

   Actual result:
   Panels don't adapt to monitor's… more

   9 votes

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   2 comments  ·  UI/UI Scaling  ·  Delete…  ·  Admin →
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5. [ID-4261148] Character style "Include Html Class" check box removes the whole tag

   The "Include Classes in HTML" checkbox doesn't work for Character Styles. Whereas paragraph styles and object style export without the class, character styles actually export without the tag at all—losing any formatting for that style. This is the case both in HTML and EPUB export.

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   5 comments  ·  ePub/HTML/Publish Online  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

   Hi,

   Thank you for reporting the issue. We have been able to reproduce the issue and it is currently under investigation. 

   —

   Adobe InDesign Team

6. arabic

   Cursor Direction when typing Arabic or other RTL languages. in Middle Eastern version ONLY.

   1. All Middle Eastern versions (English يدعم العربية)

   2. Type Arabic text. Place the cursor within text. Hold "Shift" key and click on right arrow key on the keyboard to select/highlight text. Cursor moves left and select next character on the left while clicking on right arrow.

   3. To select a character to the left of the cursor, we should hold (Shift+left arrow) To select a character to the right of the cursor, we should hold (Shift+right arrow)

   4. What actually is happening now and for over 20 years when we had Adobe PageMaker ME and Adobe Illustrator ME is the opposite cursor behavior to the what we're trying to select. We hold (Shift+right arrow) cursor will move and select text to the left, we hold (Shift+left arrow) cursor will move and select text to the right.

   5. see animated GIF on InDesign forums here… https://forums.adobe.com/message/10174226#10174226

   Cursor Direction when typing Arabic or other RTL languages. in Middle Eastern version ONLY.

   1. All Middle Eastern versions (English يدعم العربية)

   2. Type Arabic text. Place the cursor within text. Hold "Shift" key and click on right arrow key on the keyboard to select/highlight text. Cursor moves left and select next character on the left while clicking on right arrow.

   3. To select a character to the left of the cursor, we should hold (Shift+left arrow) To select a character to the right of the cursor, we should hold (Shift+right arrow)

   4. What actually is happening now and for over 20 years when… more

   9 votes

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   5 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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   Under Review  ·  Abhinav Kaushik responded

   Issue is currently under review.

   -InDesign Team

7. Hyperlink

   Hyperlinks are not working when exporting to PDF from InDesign.Please fix this bug.

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   3 comments  ·  Others  ·  Delete…  ·  Admin →
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8. "View PDF after exporting" previously opened acrobat, now my computer switches between opening Illustrator, Mircosoft Word, rarely Acrobat

   I've set my computer to use Acrobat as default, yet perhaps you could add an Application of choice to use when view exported PDF.

   Not sure if it's just a bug, but any fix would be welcome. Thank you!

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   6 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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   Under Review  ·  Abhinav Kaushik responded

   Thank you for reporting the issue.
   We are currently reviewing it.

   -inDesign Team

9. No window appears when I open the app, not even when opening a previous document. Mac 10.13.2

   No window appears when I open the app, not even when opening a previous document. Running Mac 10.13.2 on MacBook Pro (Retina, Mid 2012. I tried using the 2017 version and no window appears there either! I need to do my work today!!!!

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   19 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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   Closed: Fixed  ·  Abhinav Kaushik responded

   Update:
   This is regarding the comments where our users are still facing the issue.
   Please note that this particular fix caters to the scenario where the UI of InDesign won’t show up even if the app has been launched successfully.

   In case you are still facing the issue, please create a new thread with the specifics related to the issue.
   We are closing this particular thread for now.
   -———————————————————————————

   Hello All,

   Thank you for reporting the issue to us.
   We have fixed the issue in the latest version of InDesign, Id 14.0.3

   Please upgrade your InDesign application to the latest version to try out the fix.

   If you are unable to see the update yet, go to Creative Cloud desktop application, open the menu (three dots) from the top-right corner and click on ‘Check For App Updates’.

   If you face any problems with the new update, do let us know in the comments.

   You may also follow the below given link for the list of all fixed issues in Id 14.0.3
   https://helpx.adobe.com/indesign/kb/fixed-issues.html

   Update:
   This is regarding the comments where our users are still facing the issue.
   Please note that this particular fix caters to the scenario where the UI of InDesign won’t show up even if the app has been launched successfully.

   In case you are still facing the issue, please create a new thread with the specifics related to the issue.
   We are closing this particular thread for now.
   -———————————————————————————

   Hello All,

   Thank you for reporting the issue to us.
   We have fixed the issue in the latest version of InDesign, Id 14.0.3

   Please upgrade your InDesign application to the latest version to try out the fix.

   If you are unable to see the update yet, go to Creative Cloud desktop application, open the menu (three dots) from the top-right corner and click on ‘Check For App Updates’.

   If you face any problems with the new update, do let us… more

10. Hunspell dictionaries cannot be added in Sierra or High Sierra

    Adding Hunspell dictionaries breaks code-signing, and results in the whole of InDesign's spelling system being sand-boxed by OSX.

    Steps to reproduce:

    1. On High Sierra and InDesign CC, add a Hunspell dictionary, as detailed here: https://helpx.adobe.com/indesign/kb/add_cs_dictionaries.html

    2. Spell-check any InDesign document using the new dictionary and spell-checking then becomes unusable, until InDesign is uninstalled then re-installed.

    The following types of errors are produced in the console, showing that it's a code-signing issue, caused by dictionaries being installed within the Hunspell plugin bundle.

    Can I suggest that there should be another place to install additional languages, outside the InDesign application.

    The only way I can work with Latin and Ancient Greek languages currently is to use an El Capitan Mac, which does not have the sandboxing.

    AMFI: Check-fix enabled for binary '/Applications/Adobe InDesign CC 2018/Resources/Dictionaries/LILO/Linguistics/Providers/Plugins2/AdobeHunspellPlugin.bundl e/Contents/MacOS/AdobeHunspellPlugin' with TeamID 'JQ525L2MZD', identifier 'com.adobe.adobehunspellplugin2': broken signature treated as unsigned without privileges. This workaround will not work for software built on or after 10.12.

    Adding Hunspell dictionaries breaks code-signing, and results in the whole of InDesign's spelling system being sand-boxed by OSX.

    Steps to reproduce:

    1. On High Sierra and InDesign CC, add a Hunspell dictionary, as detailed here: https://helpx.adobe.com/indesign/kb/add_cs_dictionaries.html

    2. Spell-check any InDesign document using the new dictionary and spell-checking then becomes unusable, until InDesign is uninstalled then re-installed.

    The following types of errors are produced in the console, showing that it's a code-signing issue, caused by dictionaries being installed within the Hunspell plugin bundle.

    Can I suggest that there should be another place to install additional languages, outside the InDesign application.

    The only way… more

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    14 comments  ·  Others  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    Thanks for reporting this issue. We are currently reviewing it.

    -Adobe InDesign team

11. Cursor spins and text display lags while typing

    ISSUE: While typing, text display will freeze/lag, and the cursor will change to a loading icon for about 2 seconds, then the text will finally appear all at once after the loading icon changes back to a regular cursor. This happens while typing in a regular text box.

    EXPECTED RESULT: I expect text to appear on screen immediately as I press the key on the keyboard, not after a 2 second lag.

    Version: InDesign CC 13.0 x64

    9 votes

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    8 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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    Need More Info  ·  amaarora responded

    Hi,
    Please share a sample document and a small video demonstrating the issue at amaarora@adobe.com
    We can then reproduce the issue in house

    Thanks

12. File rename

    InDesign 13.0 running Mac OX 10.12.6

    If and INDD file is renamed in the Finder when it's open in InDesign, saving the file will cause an error dialog to appear saying "Changes cannot be save as InDesign can no longer access the '[filepath:newfilename]' file. Place the file in the original location and try again." This error message appears whether trying to do a simple save or even Save As.

    This error appears even though both the window header and the file name in the error message both reflect the changed (not the original) file name.

    Unless file is restored to original file name, there is no way to save changes.

    Being able to rename files from the Finder while the files are still open in InDesign is a feature that InDesign has supported for years.

    InDesign 13.0 running Mac OX 10.12.6

    If and INDD file is renamed in the Finder when it's open in InDesign, saving the file will cause an error dialog to appear saying "Changes cannot be save as InDesign can no longer access the '[filepath:newfilename]' file. Place the file in the original location and try again." This error message appears whether trying to do a simple save or even Save As.

    This error appears even though both the window header and the file name in the error message both reflect the changed (not the original) file name.

    Unless file is restored to… more

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    2 comments  ·  Others  ·  Delete…  ·  Admin →
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    Closed: Fixed  ·  Abhinav Kaushik responded

    Hello All,

    Thank you for your support. The issue is now fixed in the latest update of InDesign.
    Please upgrade to the new InDesign 14.0 from your Creative Cloud Application.

    If you are unable to see the update yet, click on the menu (three dots) on the top right corner of Creative cloud app and click on “Check for App Updates”.

    Let us know your feedback in the comment section.

    Thanks,
    Abhinav Kaushik
    InDesign Team

13. form field tag export

    Current version - InDesign CC 2018

    Form field tags are not created when exporting an interactive .pdf with tags.

    To recreate:
    1. Create a form with form fields.
    2. Add everything to Articles pane in order from top to bottom per page.
    3. Export to interactive .pdf, make sure to elect to create tags and set tabbing order by structure.

    Expected result - when the file runs through the Accessibility checker in Acrobat Pro - it passes.

    Actual result - all form fields are missing tags and does not pass the accessibility checker.

    Everything worked great before I updated InDesign on Friday 10.20.18.

    Current version - InDesign CC 2018

    Form field tags are not created when exporting an interactive .pdf with tags.

    To recreate:
    1. Create a form with form fields.
    2. Add everything to Articles pane in order from top to bottom per page.
    3. Export to interactive .pdf, make sure to elect to create tags and set tabbing order by structure.

    Expected result - when the file runs through the Accessibility checker in Acrobat Pro - it passes.

    Actual result - all form fields are missing tags and does not pass the accessibility checker.

    Everything worked great before I updated InDesign… more

    9 votes

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    5 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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    Closed: Fixed  ·  Abhinav Kaushik responded

    Fix of the issue is now available in InDesign’s latest November’17 update.
    Please upgrade to the latest version InDesign CC 13.0.1 for the fix.
    If you are unable to see the update, go to Creative Cloud application and click on the context menu on the top right and click on Check for App Updates.
    Thanks,
    InDesign Team

14. styles don't export to pdf tags

    All my paragraph styles are set to automatic for export options. When I export to pdf 99.9% comes over as 'span' in the reading order structure, not what it is supposed to be.

    There is the occasional H3 for some reason on some versions exported. Appears totally random. None on attached sample.

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    9 votes

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    2 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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15. CC library tab won't select?

    When clicking on the dropdown menu to select a CC library, the tabs do not open unless I hold down the ^ button. When opened, I cannot select a CC library. Have refreshed several times but it still doesn't let me change the library! This is on InDesign for Mac.

    9 votes

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    7 comments  ·  Colors/Swatches  ·  Delete…  ·  Admin →
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    Need More Info  ·  Anasuiya Gupta responded

    Hi

    Please provide the following information:
    1. Is InDesign installed on the default path?
    2. Do you have any special character in the path where InDesign is installed? Like username has special characters.

    Also, please provide a copy of you preferences, you can zip them and email to anasgupt@adobe.com.

    Regards
    Anasuiya Gupta

16. Glyphs panel scroll doesn't work in CC2017

    Fix scroll feature in Glyphs panel; it worked in CC 2015. Broken in CC2017 on both Mac and Windows.

    9 votes

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    5 comments  ·  UI/UI Scaling  ·  Delete…  ·  Admin →
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    Closed: Fixed  ·  Abhinav Kaushik responded

    Please update InDesign to the latest version, InDesign CC 2018 (13.0) for the fix of the issue.

17. [ID-4261359] Path ≠ line if you have a round arrow with an arrowhead as part of the path

    If you have a "round" arrow with the arrowhead as part of the path, the path (in my screenshot: blue) is no longer the same as the shown line of the arrow (black).
    This effect does not occur if the arrowhead is added to the path.

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    9 votes

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    1 comment  ·  Effects/Transparency  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    Hi,

    Thank you for reporting the issue. We have been able to reproduce the issue and it is currently under investigation. 

    —

    Adobe InDesign Team

18. (InDesign)Problem with metadata after conversion v15 to v20

    After converting some old .indd files to v20 from v15 I see that custom metadata is completely wrong. I’d assume that during conversion InDesign finds old metadata packets and set incorrect values
    Here is the cimpress:Id value we have before conversion which is correct(pic1)

    But after conversion to v20(v19 works correct) I got something like this(pic2):
    To convert the file you need to simply open BEFORE_CONVERSION.indd in v20 Indesign

    Expected result is cimpress:Id have same value as pic1.png
    Actual result is pic2.png
    Is it possible to fix conversion process somehow, because it breaks a lot of flows and makes migration to the new InDesign versions impossible?

    After converting some old .indd files to v20 from v15 I see that custom metadata is completely wrong. I’d assume that during conversion InDesign finds old metadata packets and set incorrect values
    Here is the cimpress:Id value we have before conversion which is correct(pic1)

    But after conversion to v20(v19 works correct) I got something like this(pic2):
    To convert the file you need to simply open BEFORE_CONVERSION.indd in v20 Indesign

    Expected result is cimpress:Id have same value as pic1.png
    Actual result is pic2.png
    Is it possible to fix conversion process somehow, because it breaks a lot of flows and makes migration… more

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    8 votes

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    0 comments  ·  Others  ·  Delete…  ·  Admin →
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19. PDF preset: color output settings aren't being applied V21.0.2

    My company has been using the same PDF preset for a couple of years now. Since updating to V21.0.2, the color output settings specified in the preset are not being applied. I tried creating a new preset and the color output settings are still the default, instead of the very specific color settings I need applied for the print vendor we send files to.

    8 votes

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    4 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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    Need More Info  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    Hi Todd,

    Could you share more details about the PDF Preset? What were the Color Output settings that are no longer getting applied in 21.0.2, can you show us some screengrabs?

    If possible, share the .joboptions file.

    --

    Adobe InDesign team

20. Workspace resets every time I open (InDesign 2026)

    On the new InDesign (v21.0) all of my workspaces have been reset and aren't saving properly every time I open a new document. I even set up my docked tabs and tab groups and saved them to a NEW workspace within a fresh 2026 file, and it reset to a default state next time it's opened. It seems to ignore all of the tools I've chosen to remove from their tab groups and opens with all of the default tools within those tab groups.

    The screenshot with all of the icons is what all of my workspaces revert to upon opening InDesign 2026, while the other screenshot is what I've saved my workspace to include.

    On the new InDesign (v21.0) all of my workspaces have been reset and aren't saving properly every time I open a new document. I even set up my docked tabs and tab groups and saved them to a NEW workspace within a fresh 2026 file, and it reset to a default state next time it's opened. It seems to ignore all of the tools I've chosen to remove from their tab groups and opens with all of the default tools within those tab groups.

    The screenshot with all of the icons is what all of my workspaces revert to upon… more

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