7585 results found

1. Unable to scroll after zooming in.

   Often times, after I have zoomed into a page, I lose the ability to scroll up and down through the page. This happens to both my scroll wheel and the hand tool. I have attached a video demonstrating it.

   I'm on a macbook pro OS X

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   3 comments  ·  UI/UI Scaling  ·  Delete…  ·  Admin →
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2. high cpu usage indesign

   I am periodically experiencing high CPU usage with InDesign 13.0 x64 on Windows 10. The CPU remains high even while not actively using InDesign and doesn't stop until I quit and relaunch the application. This issue only started happening within the past few weeks, probably after the most recent update.

   I'm attaching a screenshot from the Task Manager showing 50% CPU consumption. Please note that my laptop is quad-core. That means InDesign is fully consuming 2 CPUs (4 threads) continuously.

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   3 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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3. Spell checker in InDesign CC2018 (13.0) has lost its mind

   InDesign spell check is randomly not recognising everyday words and when I acknowledge it by clicking Ignore All or Skip, it stops again on the very next word to report an Uncapitalised Sentence. This is happening whether I have the Dictionary set to Proximity or Hunspell.

   I cannot find a pattern other than that, but I have now experienced it on ten different InDesign documents. It is very annoying, but I am also left to wonder whether it is actually missing other words that might actually need correction?? PLEASE HELP.

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   8 comments  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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4. InDesign CC 2018 Crashing Several Times Daily

   After updating to InDesign 2018 the application suffered from crashing. I applied the CopyPlugin_MAC.app patch, but it did not fix the issue.

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   4 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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   CLOSED  ·  amaarora responded

   To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

   We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

   We recommend you to upgrade to the latest version of InDesign 2020 (if you’re not already on it). It contains a lot of stability fixes.

   If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
   We seek your support in our continual effort to improve InDesign.

   —
   Adobe InDesign Team

5. drop shadow effect bug - in NEW 2018 Indesign

   The Blend Mode in DROP SHADOW is FROZEN on MULTIPLY.. I cannot choose any other blend option... i.e. screen, darken, lighten..and it defaults to MULTIPLY...

   I tried drop shadow filter on multiple elements and documents.. STILL FROZEN... BIG BUG..

   I'll go back to using the older version until you get your issues fixed.

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   4 comments  ·  Effects/Transparency  ·  Delete…  ·  Admin →
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   Need More Info  ·  amaarora responded

   Hi,
   Can you add a video showing the issue? and some steps to reproduce the issue…
   We are unable to reproduce this bug.
   Are you on MAC or Win? Does it happen with all documents?
   You can add a video to WeTransfer/Dropbox etc and add a link here as comment.

   Also, please confirm if your issue is similar to one mentioned here.. https://indesign.uservoice.com/forums/601180-adobe-indesign-bugs/suggestions/31964464-blending-effects

   -Aman

6. Tagged artifacts are not propery exported to PDF

   1. CC 2017.1
   2. Create an InDesign Document with correct tagging, articles, etc. Spend hours because there is no simple way doing this without expensive plugins. Our small monthly payment is used to include more important functions like Stock-Photos. Export PDF, correct some minor errors and check it with PAC. You´ll get many Content errors, because artifacts are not properly tagged. Try to solve it in Acrobat with the tags/order/...-panel. Spend more hours with vanishing objects and many other amusing bugs. Find the Preflight-Tool to tag all objects at once.
   3. Correct tagging while generating the PDF.
   4. Lost my mind ... Please overhaul the UA-PDF workflow – or at least – fix all the bugs in InDesign and Acrobat.

   1. CC 2017.1
   2. Create an InDesign Document with correct tagging, articles, etc. Spend hours because there is no simple way doing this without expensive plugins. Our small monthly payment is used to include more important functions like Stock-Photos. Export PDF, correct some minor errors and check it with PAC. You´ll get many Content errors, because artifacts are not properly tagged. Try to solve it in Acrobat with the tags/order/...-panel. Spend more hours with vanishing objects and many other amusing bugs. Find the Preflight-Tool to tag all objects at once.
   3. Correct tagging while generating the PDF.
   4. Lost my mind ... Please overhaul… more
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   0 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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7. Recent file panel

   When Indesign first opens, the time stamp on the recent file is not correct. Some of the files are marked "in an hour" as when they were opened. Others are just marked as 4 hours ago.

   The normal keyboard shortcut for hide does not work either on this screen.

   Indesign CC 2017.1 release 12.1.0.56 build

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   5 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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8. beachballs

   Beach balls, beach balls and beach balls and wait for the next move in indesign. We do not find a solution to this problem on the Internet. Can Adobe solve this?

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   0 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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   CLOSED  ·  amaarora responded

   Hello All,

   Thank you for your patience all this while.
   We had launched our investigation into the matter to get to the root cause of the problem. As the part of our investigation, we had reached out to many of you personally over email.
   We have concluded our investigation and have come up with few findings.

   1. For many of the users the issue got fixed after updating InDesign to a newer version.
   2. For some, the issue got resolved after disabling a third-party application such as Suitecase fusion etc.
   3. For few, the issue was intermittent and is no longer reproducible.
   4. For majority of the users, the underlying cause of the performance issue was identified to be related to span columns, cross-references, third party plugin etc.

   We have created separated threads for these issues and we are now working towards resolving them.

   However, over the time this thread has become too generic to serve its purpose effectively. As per your feedback and the outcome of our investigation we have created multiple threads to address each root cause separately and effectively.
   If you are facing any slowness in InDesign or seeing any other performance issue, we request you vote for the relevant thread or create a new thread specifying the action/workflow which is slowing you down.
   We seek your support in our continuous effort to improve InDesign.

   -InDesign Team

   Hello All,

   Thank you for your patience all this while.
   We had launched our investigation into the matter to get to the root cause of the problem. As the part of our investigation, we had reached out to many of you personally over email.
   We have concluded our investigation and have come up with few findings.

   1. For many of the users the issue got fixed after updating InDesign to a newer version.
   2. For some, the issue got resolved after disabling a third-party application such as Suitecase fusion etc.
   3. For few, the issue was intermittent and is no longer reproducible.
   4. For majority of the users, the underlying cause of the performance issue was identified to be related to span columns, cross-references, third party plugin etc.

   We have created separated threads for these issues and we are now working towards resolving them.

   However, over the time this thread… more

9. The "Find" function doesn't work properly. It writes backward or not at all

   The "Find" function doesn't work properly. It writes backward or not at all

   5 votes

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   6 comments  ·  Others  ·  Delete…  ·  Admin →
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   Closed: Fixed  ·  Abhinav Kaushik responded

   Please update InDesign to the latest version, InDesign CC 2018 (13.0) for the fix of the issue.

10. Tool fly outs appearing on wrong monitor

    I am using a dual monitor setup, my left hand monitor is a standard widescreen monitor, my right hand monitor is a Wacom Cintiq.

    When I have InDesign maximized on the Wacom and attempt to access a fly out menu on the toolbar it opens the fly out menu on the very right-hand edge of the standard monitor. Which makes it impossible for me to select from the fly out menu without having to put down the stylus, switch to a mouse, and repeat the action to bring up the fly out menu and then select the item I wanted. This issue does not occur in Photoshop or illustrator.

    I am using a dual monitor setup, my left hand monitor is a standard widescreen monitor, my right hand monitor is a Wacom Cintiq.

    When I have InDesign maximized on the Wacom and attempt to access a fly out menu on the toolbar it opens the fly out menu on the very right-hand edge of the standard monitor. Which makes it impossible for me to select from the fly out menu without having to put down the stylus, switch to a mouse, and repeat the action to bring up the fly out menu and then select the item I wanted.… more

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    0 comments  ·  UI/UI Scaling  ·  Delete…  ·  Admin →
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    Closed: Fixed  ·  Abhinav Kaushik responded

    Please update InDesign to the latest version, InDesign CC 2018 (13.0) for the fix of the issue.

11. Tables Style panel sometimes shows no styles

    Sometimes the Tables palette shows no styles, even though they exist.

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    1 comment  ·  Text/Story/Table  ·  Delete…  ·  Admin →
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12. create new document dialog

    When I clicked create new documents button the new dialog not shown and no templates available like photoshop or illustrator and only show the old new document dialog and when I checked my preferences I could not find Use legacy option check box at all in General Tab

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    2 comments  ·  UI/UI Scaling  ·  Delete…  ·  Admin →
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    Need More Info  ·  amaarora responded

    Hi,
    Are you on Japanese or MENA feature set of InDesign?
    Japanese feature set – Japanese, Korean, Chinese (zh_CN and zh_TW)
    MENA feature set – Arabic, Hebrew, French (Morocco)

    Currently we have the new “Create new document” dialog only for the Roman feature set.
    We have however have working to get the new “Create new document” for Japanese and MENA feature sets as well with the upcoming CC 2018.0 release.
    You can test and try the new “Create new document” for MENA feature set in the Beta build posted on the InDesign Pre-Release program. Follow the below link for joining InDesign Pre-Release program and getting access to the Beta build of InDesign.

    https://www.adobeprerelease.com/beta/C6DFA254-C40C-4EEB-8F6D-F4AEDA2E6171/participate/F2ECD64C-FC6A-411F-B75E-B662ADCDDEA8

    If it is otherwise, please let us know.

    -Aman

13. grey box under workspace tab

    I have a grey dialog box that appears under the workspace selection tab, and Im not sure how to make it go away. There is now dialogue in the box ever. Thanks everyone!

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    CLOSED  ·  4 comments  ·  UI/UI Scaling  ·  Delete…  ·  Admin →
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14. Alt+drag duplicates only one object

    When two or more placed/linked files are selected and duplicated using Alt+drag, only one of the objects is duplicated.

    (Workaround: Grouping the linked objects before Alt+drag works as expected

    Indesign 21.4
    macOS Tahoe Version 26.5.1

    4 votes

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    0 comments  ·  Others  ·  Delete…  ·  Admin →
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15. [ID-4276616][Win]InDesign 21.x does not launch after Windows update due to corrupt VCRuntime

    Indesign and some other products are failing to open, and it all related to the Microsoft C++ Redistributable, we just have to repair it and it starts working again.
    Please work with Microsoft on the issue, something is happening that is making it very very hard to manage and work with InDesign because of the problem. I think it is happening with other Adobe products too

    Microsoft Support request number: 2602270030003886

    Impact

    Cumulative update appears to be removing the msvcp140.dll, vcruntime140.dll and vcruntime140_1.dll from the C:\Windows\System32 directory

    Investigations currently by Microsoft

    The investigation is currently ongoing with both the Microsoft VC++ team and the MSI development team. Current findings indicate multiple contributing factors behind the reported VC runtime corruption and installation issues.

    Details requested by Microsoft to be collected by customer

    Capture additional logging via the [Introduction to TroubleShootingScript toolset (TSS) - Windows Client | Microsoft ( https://learn.microsoft.com/en-us/troubleshoot/windows-client/windows-tss/introduction-to-troubleshootingscript-toolset-tss), to generate a DND_SetupReport and share it with sharewithID@adobe.com

    • Download and unzip toolset from:  https://aka.ms/getTSS
    • Launch an elevated Powershell prompt
    • Run the following to ensure the script can be executed: Set-ExecutionPolicy -scope Process -ExecutionPolicy RemoteSigned -Force
    • Capture the installation data by running the tss script as follows: .\TSS.ps1 -Collectlog DND_SetupReport
    • Zip the resulting C:\MS_DATA folder containing the files, and upload to the File Transfer site.

    Indesign and some other products are failing to open, and it all related to the Microsoft C++ Redistributable, we just have to repair it and it starts working again.
    Please work with Microsoft on the issue, something is happening that is making it very very hard to manage and work with InDesign because of the problem. I think it is happening with other Adobe products too

    Microsoft Support request number: 2602270030003886

    Impact

    Cumulative update appears to be removing the msvcp140.dll, vcruntime140.dll and vcruntime140_1.dll from the C:\Windows\System32 directory

    Investigations currently by Microsoft

    The investigation is currently ongoing with both the Microsoft… more

    4 votes

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    3 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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16. shadow

    Same as Gavin at MRP previously posted : when I move a field/object, the drop shadow is not moved to the same place.
    The bug appeared several months ago: whether objects are grouped or not, when I move an object with a shadow applied, the two separate and the shadow moves randomly. I have to position my object and apply the shadow only when I know it won't move ! (Up-to-date version of InDesign, Mac mini M4 Pro 48GB RAM)

    Also, when I try to move the Indesin window by clicking on the top bar with the mouse, I have to try several times before it works… Both bugs are disrupting my workflow!

    Same as Gavin at MRP previously posted : when I move a field/object, the drop shadow is not moved to the same place.
    The bug appeared several months ago: whether objects are grouped or not, when I move an object with a shadow applied, the two separate and the shadow moves randomly. I have to position my object and apply the shadow only when I know it won't move ! (Up-to-date version of InDesign, Mac mini M4 Pro 48GB RAM)

    Also, when I try to move the Indesin window by clicking on the top bar with the mouse, I have… more

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    0 comments  ·  Effects/Transparency  ·  Delete…  ·  Admin →
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17. spinning wheel effing up programme v21.3

    This just started randomly happening in the middle of a working day and now won't go away.

    The spinning wheel appears when working on a file (normally placing images). I can close the job, but I cannot save (unless I "save as" again), cannot undo anything, and other menu items are greyed out as well. The programme won't close, and I have to force quit. Making it impossible to get through a job.

    No background tasks are appearing.

    I have had two remote sessions with Adobe agents, and both times they did something different that was supposed to "fix" the problem. Still having the problem!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    1st fix (completely uninstalled everything Adobe related on my computer and reinstalled everything. All preferences and saved settings removed. DIDN'T WORK

    2nd fix - updating graphics card that was out of date. Worked for the rest of the day and then started the following day again.
    The jobs are not large, and the graphics are not complex.

    ADOBE FIX YOUR PROGRAMMES PROPERLY!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    This just started randomly happening in the middle of a working day and now won't go away.

    The spinning wheel appears when working on a file (normally placing images). I can close the job, but I cannot save (unless I "save as" again), cannot undo anything, and other menu items are greyed out as well. The programme won't close, and I have to force quit. Making it impossible to get through a job.

    No background tasks are appearing.

    I have had two remote sessions with Adobe agents, and both times they did something different that was supposed to "fix" the… more

    4 votes

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    2 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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18. AI content labelling

    Hi, I just opened indesign to see my own work labelled as AI generated. I haven't used any AI tools to produce any of my data, yet it appears as such in many instances. Are these metadata stores upon export too? How is Adobe going to address this? This basically robs me of my copyrights. Would appreciate if this was only toggle on/off feature, and not the default.
    Cheers,
    Tomas

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    4 votes

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    2 comments  ·  Share for Review  ·  Delete…  ·  Admin →
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19. AI-generated Alt Text for images should NOT be on by default

    Gross decision to have this "feature" on by default. Good thing I didn't miss the popup on startup, I NEVER want any AI features at all ever, let alone to have to OPT OUT? Madness. Also ridiculous is the option to turn off the the "AI generated content" tag on this "feature" at all. Why would you allow that? I guess it's in line with all of the untagged AI on Adobe Stock lol.

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    3 comments  ·  Others  ·  Delete…  ·  Admin →
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20. How do you disable the new "Alt Text" icon that shows in the lower-left corner of image frames?

    It's like the AI feature that was added in Illustrator. I can't find an option to disable it and it's very distracting. It looks like a mistake in the artwork and will stay the same size regardless of zoom level. Disabling the two Alt Text features in Generative AI preferences did NOT fix this.

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    4 comments  ·  UI/UI Scaling  ·  Delete…  ·  Admin →
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