Bastian S.

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  1. 66 votes
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    229 comments  ·  Adobe InDesign: Bugs » Others  ·  Flag idea as inappropriate…  ·  Admin →

    Hello All,

    We thank you for your patience all this while.

    Addressing this problem has been tricky for us given the random nature of the issue.
    Determined to resolve the issue, we had launched our investigation into the matter to identify the root cause and fix it.

    Many of you must have received email from us seeking more details about the issue.

    We have concluded our investigation and came up with the below mentioned finding:

    It was found that, most of the times, users were trying to drag an empty polygon which was leading the confusion because the legacy behaviour of InDesign allows dragging of polygon only from its edges or the centre most point.
    If the user tries to drag it from any other position, the object cannot be moved.

    We have tried to improve the user experience in this regard. You can try the same in InDesign’s latest…

    Bastian S. commented  · 
  2. 1 vote
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    1 comment  ·  Adobe InDesign: Bugs » Text/Story/Table  ·  Flag idea as inappropriate…  ·  Admin →
    Bastian S. commented  · 

    Are you in the correct view mode? - press "w"

  3. 2 votes
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    2 comments  ·  Adobe InDesign: Bugs » Others  ·  Flag idea as inappropriate…  ·  Admin →
    Bastian S. commented  · 

    Try to change the Zoom level and see if that brings back the Text

  4. 1 vote
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    2 comments  ·  Adobe InDesign: Bugs » InDesign Server (IDS)  ·  Flag idea as inappropriate…  ·  Admin →
    Bastian S. commented  · 
  5. 4 votes
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    2 comments  ·  Adobe InDesign: Bugs » Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
    Bastian S. commented  · 

    I remember seeing a post where they asked for sample documents to do some testing on this - but iam not 100% sure.

  6. 4 votes
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    5 comments  ·  Adobe InDesign: Bugs » Adjust Layout  ·  Flag idea as inappropriate…  ·  Admin →
    Bastian S. commented  · 

    I can confirm that this happend to me too - but not very often.
    InDesign in general has quite a few "updating" problems - especially when having multiple textframes inside each other that change dimensions due to text changes..

    What usually works for me is pressing "**** + F5" to refresh the view or edit a line / place a linebreak and remove it in the broken view. - But it's still a bug.. yep

  7. 3 votes
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    2 comments  ·  Adobe InDesign: Bugs » Book/TOC  ·  Flag idea as inappropriate…  ·  Admin →
    Bastian S. supported this idea  · 
  8. 98 votes
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    Bastian S. supported this idea  · 
  9. 11 votes
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    4 comments  ·  Adobe InDesign: Bugs » PDF Comments  ·  Flag idea as inappropriate…  ·  Admin →

    Hello All,

    Thank you for reporting the issue to us.
    We have fixed the issue in the latest version of InDesign, Id 14.0.3

    Please upgrade your InDesign application to the latest version to try out the fix.

    If you are unable to see the update yet, go to Creative Cloud desktop application, open the menu (three dots) from the top-right corner and click on ‘Check For App Updates’.

    If you face any problems with the new update, do let us know in the comments.

    You may also follow the below given link for the list of all fixed issues in Id 14.0.3
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

    Bastian S. commented  · 

    +1 - please fix

    Bastian S. supported this idea  · 
  10. 326 votes
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    Bastian S. supported this idea  · 
  11. 57 votes
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    32 comments  ·  Adobe InDesign: Bugs » Text/Story/Table  ·  Flag idea as inappropriate…  ·  Admin →

    Edit: We reached to the users who have commented the issue still persists to identify the gap. It was discovered that their issue is different from what is being discussed on this thread. The issue pertaining to this thread is fixed. Hence, we are closing the thread.

    The fix for this issue is now available in the latest update 14.0.2 of InDesign 2019.
    If you are unable to see the update notification yet, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.
    Once the update button is shown against InDesign, click on the button to update to Id 14.0.2.

    If you face any problems with the new update, do let us know in the comments.
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

    Bastian S. commented  · 

    Adobe QA at its best - still not fixed :/

    Bastian S. supported this idea  · 
  12. 41 votes
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    38 comments  ·  Adobe InDesign: Bugs » Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →

    Based on our investigation we have categorized the issue that are being reported on this thread into three types:

    1. Users having compatible GPU and monitor configuration but still not able to use GPU rendering.

    2. Users having Incompatible GPU and monitor configuration. Please refer following link that have all the details system requirement for GPU rendering.
    https://helpx.adobe.com/in/indesign/using/gpu_performance.html

    3. MacPro, Mac mini OR “working on MacBooks with screen down” and using Hidpi monitors with display scale factor one.
    This has been identified as bug and we have fixed it in the latest version of InDesign, Id 14.0.3
    Please update your InDesign to the latest version to try out the fix

    Note:
    Since , this thread is mainly being tracked only for enable-ment of GPU functionality
    Please report drawing related issue via other reported threads or new threads.

    Bastian S. supported this idea  · 
  13. 74 votes
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    94 comments  ·  Adobe InDesign: Bugs » Others  ·  Flag idea as inappropriate…  ·  Admin →
    Bastian S. commented  · 

    I have this problem with the "save" button a lot when trying to save documents in the latest version - i have to cancle and re open the save / export window and try again. - i just cant press it or nothing happens. (mostly when i changed the file name)

    Bastian S. supported this idea  · 
  14. 2 votes
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    3 comments  ·  Adobe InDesign: Bugs » Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,
    As per our understanding the issue is as follows:
    Launch InDesign.
    1. Press alt+scroll using the mouse wheel to zoom in/out.
    2. InDesign switches focus to the menu-bar so that the next keyboard press will enact the menu shortcut.
    3. Type F, E, L, or T after using alt+scroll

    Result:
    Menu entry is opened from the control strip (example View menu as soon as you hit the V key).

    Expected:
    Key press should select the suitable tool denoted by that key

    This has been the behavior since quite long and does not look like a break in behavior.
    Please can you confirm?

    Thanks

    Bastian S. commented  · 

    Seems to be a "Windows"-Thing - working fine on mac.
    alt+scroll does not seem to toggle the menue there.

  15. 3 votes
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    0 comments  ·  Adobe InDesign: Bugs » PDF Export  ·  Flag idea as inappropriate…  ·  Admin →
    Bastian S. supported this idea  · 
  16. 6 votes
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    1 comment  ·  Adobe InDesign: Bugs » PDF Comments  ·  Flag idea as inappropriate…  ·  Admin →

    Hello All,

    Thank you for reporting the issue to us.
    We have fixed the issue in the latest version of InDesign, Id 14.0.3

    Please upgrade your InDesign application to the latest version to try out the fix.

    If you are unable to see the update yet, go to Creative Cloud desktop application, open the menu (three dots) from the top-right corner and click on ‘Check For App Updates’.

    If you face any problems with the new update, do let us know in the comments.

    You may also follow the below given link for the list of all fixed issues in Id 14.0.3
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

    Bastian S. supported this idea  · 
  17. 4 votes
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    0 comments  ·  Adobe InDesign: Bugs » Styles  ·  Flag idea as inappropriate…  ·  Admin →
    Bastian S. supported this idea  · 
  18. 2 votes
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    Bastian S. supported this idea  · 
    Bastian S. commented  · 

    Even it is "is as designed" - change it it's horrible.
    It would be great to have to option to do this without placing two text freames above each other.
    This is not "Resolved for the user" this is "adobe doesn't bother to fix"

    Development of Innovations / cool new features in InDesign got really slow and if there's something new it's always a clusterf* of bugs since it switched to the cloud.. listen to your users before they run away to Serif.

    Something similar happend with the Interactive PDF feature request - it got implemented really badly and then closed / ignored..

    I hope something will change soon – InDesign used to be so good :/

  19. 4 votes
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    Hello All,
    Thank you for reporting the issue to us.
    We have fixed the issue in the latest version of InDesign, Id 15.0

    Please upgrade your InDesign application to the latest version to try out the fix.

    If you face any problems with the new update, do let us know in the comments.

    You may also follow the below given link for the list of all fixed issues in Id 15.0
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

    -InDesign Team

    Bastian S. commented  · 

    Also no crash for me - tried text / symbols / punctuation etc.

  20. 4 votes
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    4 comments  ·  Adobe InDesign: Bugs » UI  ·  Flag idea as inappropriate…  ·  Admin →
    Bastian S. commented  · 

    Close all your webbrowsers and try again.

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