1411 results found

1. Idml export issues

   I have a file that won't export a fully formed .idml file. Here's my setup.

   MacOS Mojave 10.14.4
   InDesign 14.0.2.324

   Steps to reproduce: export or save one particular file as .idml format; open resulting .idml file.

   Expected result: file should open as a new document.

   Actual result: an error dialog pops up saying the file cannot be opened, with the error 'not well formed.'

   This only occurs with one particular file, but it occurs on any Mac used to export the file, and with InDesign version 14.0.3

   I have also tried to open the CC 2019 file in CC 2018, and export an .idml from cc 2018, but I get the same error opening the file.

   I have a file that won't export a fully formed .idml file. Here's my setup.

   MacOS Mojave 10.14.4
   InDesign 14.0.2.324

   Steps to reproduce: export or save one particular file as .idml format; open resulting .idml file.

   Expected result: file should open as a new document.

   Actual result: an error dialog pops up saying the file cannot be opened, with the error 'not well formed.'

   This only occurs with one particular file, but it occurs on any Mac used to export the file, and with InDesign version 14.0.3

   I have also tried to open the CC 2019 file in CC 2018,… more

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   3 comments  ·  IDML Export  ·  Delete…  ·  Admin →
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   CLOSED  ·  amaarora responded

   To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

   We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

   We recommend you to upgrade to the latest version of InDesign 2020 (if you’re not already on it). It contains a lot of stability fixes.

   If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
   We seek your support in our continual effort to improve InDesign.

   —
   Adobe InDesign Team

2. Margins outside page bounds

   In the new New Document setup dialog it is possible to set margins larger than the page dimensions which results in Margins outside the page area. This does not happen with the legacy dialog.

   Please see https://community.adobe.com/t5/indesign-discussions/bug-issue-with-margins-and-paper-size-document-with-margins-outside-document/m-p/13425416#M507464 for more details.

   Unable to attach sample .indd file...

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3. Display/performance issues

   InDesign version 21.0.1 parts of screen disappearing randomly for no reason mostly while scrolling at any display performance settings

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4. Rulers exceeding text boundaries, only paragraph shading or offsets seem to be able to limit them

   The issue is described in this thread (sample .INDD file link included in the thread to reproduce the issue):

   https://community.adobe.com/t5/indesign-discussions/can-all-column-rules-height-be-re-adjusted-at-once-after-changing-the-copy-text-font-size/m-p/13139262#M488618

   The excess rulers that go beyond the text boundary can only be removed (or masked, not sure which is actually happening) with paragraph shading.

   As a rule, rulers should not go beyond the text boundary, and they should adapt to the text boundary (if font size have been changed, or if other changes have been made that affect the layout).

   But the green arrows show that in some cases the boundary is correct.

   It shouldn't be necessary to add both offsets and paragraph shading to get the rulers right.

   The paragraph shading trick is not a real solution, that I guess is just overlapping the rulers but it does not trim them.

   The issue is described in this thread (sample .INDD file link included in the thread to reproduce the issue):

   https://community.adobe.com/t5/indesign-discussions/can-all-column-rules-height-be-re-adjusted-at-once-after-changing-the-copy-text-font-size/m-p/13139262#M488618

   The excess rulers that go beyond the text boundary can only be removed (or masked, not sure which is actually happening) with paragraph shading.

   As a rule, rulers should not go beyond the text boundary, and they should adapt to the text boundary (if font size have been changed, or if other changes have been made that affect the layout).

   But the green arrows show that in some cases the boundary is correct.

   It shouldn't be necessary to add… more

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5. Indesign 16.3.2, Keyboard shortcut for preview (W) changes text appearance (from left justified to right justified) — but prints accurately.

   Recent update to 16.3.2 — am working on an InDesign document that has a line of left-justified text.
   1. When I use the keyboard shortcut "W" to view the document in Preview Mode (without boxes/positioning lines) the text jumps to the right hand side of the page.
   2. When I click out of Preview mode (W again) it shows me the text where I placed it — left justified. I saved the document and reopened it and the bug is still there. When I make a pdf from it, or print the page, the line is correctly on the left. In other words, it's a visual issue only.

   1. If I make the text left justified again, it fixes the issue. I wonder if the bug is to show a previous state of the design? Except that I saved the document and the bug persisted.

   I can't send screen saves as the client is prohibits sharing any of their content.

   Recent update to 16.3.2 — am working on an InDesign document that has a line of left-justified text.
   1. When I use the keyboard shortcut "W" to view the document in Preview Mode (without boxes/positioning lines) the text jumps to the right hand side of the page.
   2. When I click out of Preview mode (W again) it shows me the text where I placed it — left justified. I saved the document and reopened it and the bug is still there. When I make a pdf from it, or print the page, the line is correctly on the left.… more

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6. Live Preflight reporting a false error in linked indesign docs

   Because of a crazy proofing process, when I put together a magazine, I create all the stories in individual indesign docs and then place the indesign doc into a "main" doc when they are finished. Preflight is flagging every placed indesign doc as having low resolution photos. When I open that doc to fix the issue, all the images are the correct high resolution and nothing is flagged in their preflight. Im worried Im going to miss a real issue.

   1. Im using Indesign 15.0.3
   2. Create an indesign doc with images that are high res, place it into another indesign doc, set the preflight to indicate low res images.
   3. If the placed doc has no preflight errors, the main doc shouldnt have any preflight errors
   4. The placed indesign doc is flagged for low res images
   5. Screen shot of preflight of a live page and the same page placed in another doc.

   Because of a crazy proofing process, when I put together a magazine, I create all the stories in individual indesign docs and then place the indesign doc into a "main" doc when they are finished. Preflight is flagging every placed indesign doc as having low resolution photos. When I open that doc to fix the issue, all the images are the correct high resolution and nothing is flagged in their preflight. Im worried Im going to miss a real issue.

   1. Im using Indesign 15.0.3
   2. Create an indesign doc with images that are high res, place it into another… more

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7. InDesign crashes when mounting/updating another InDesign document with overset text

   InDesign Version: Adobe InDesign CC 13.0.1
   Operating System: macOS High Sierra version 10.13.2
   Computer: MacBook Pro (Retina, 15-inch, Mid 2015)

   Steps to reproduce the issue:
   1. Create a new document in InDesign with at least 3 pages.
   2. Make a textbox on one of the pages (e.g. page 1) and fill it with some text.
   3. Resize the textbox so that some text overset and preflight shows 1 error - overflowing text.
   4. Save and close the document
   5. Create a new InDesign document
   6. Place the InDesign file with the overflowing textbox in the new InDesign document (NOTE: You need to place the page which actually has the overflowing text). You should get an error message that the document you want to place is containing overflowing text. Click OK.
   7. Alt+Double Click / Opt+Double Click on the placed document in order to edit it.
   8. Do some edits in the document, e.g. duplicate the textbox with the overflowing text by holding ALT while moving it. Make sure that you still have overset text in the document.
   9. Save the document, and close it by clicking CMD+W or File->Close. This should automatically lead you back to the document where you placed the document, and InDesign should try to automatically update the placed document with the new content.

   Expected result:
   InDesign should update the contents of the placed InDesign document, and not crash, regardless of whether the placed InDesign document contains overset text or not.

   Actual result:
   In my case, InDesign crashes at the end of step 9 when trying to update the placed document containing overset text. I have attached a screenshot, in addition to the crash reports generated by Apple/Adobe at this time. InDesign shows the following error message (translated from Norwegian to English): "Error: Adobe InDesign is exiting. A serious error occured. Restart InDesign to restore work in any InDesign-documents that isn't archived." It also shows a dialog box which warns you about overset text on pages in the placed document.

   Extra notes and comments:
   If InDesign didn't crash in step 9, you can try to go to the "Links" panel and update the link to the placed document, if it didn't update automatically. In general you should also try placing and updating InDesign documents containing overset text into another InDesign document, and this error should occur eventually.

   In my experience InDesign crashes very often due to this error when using a workflow which requires mounting other InDesign documents, which might contain overset text accidentally. In the workflow that we use, this error is very devastating leading to InDesign crashing up to several times per day (or per hour) in certain periods.

   The error most consistently occurs when doing some changes in a document containing overset text, and then updating it in InDesign, as described in the steps to reproduce the error. However, the error has also occured when placing the document, not just while updating it.

   I have also experienced that this error occurs even when there just are some extra lines at the end of the textbox, so that text technically overflows, but no preflight error appears because the overflowing text is just empty lines/paragraphs. This makes the bug extra difficult to avoid, because the overflowing text could be in any textbox in the document, even though no error is showed.

   This error has occured consistently over several InDesign and OS versions, at least for several years, probably since the feature to place another InDesign document was introduced.

   InDesign Version: Adobe InDesign CC 13.0.1
   Operating System: macOS High Sierra version 10.13.2
   Computer: MacBook Pro (Retina, 15-inch, Mid 2015)

   Steps to reproduce the issue:
   1. Create a new document in InDesign with at least 3 pages.
   2. Make a textbox on one of the pages (e.g. page 1) and fill it with some text.
   3. Resize the textbox so that some text overset and preflight shows 1 error - overflowing text.
   4. Save and close the document
   5. Create a new InDesign document
   6. Place the InDesign file with the overflowing textbox in the new InDesign document (NOTE:… more

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   1 comment  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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   Closed: Fixed  ·  Abhinav Kaushik responded

   Hello All,

   Thank you for your support. The issue is now fixed in the latest update of InDesign.
   Please upgrade to the new InDesign 14.0 from your Creative Cloud Application.

   If you are unable to see the update yet, click on the menu (three dots) on the top right corner of Creative cloud app and click on “Check for App Updates”.

   Let us know if the issue is resolved for you in InDesign 14.0.

   Thanks,
   Abhinav Kaushik
   InDesign Team

8. Disable object stroke effects is not working

   I'm trying to disable strokes inner and outerglows in a specific object style using the code:

   var doc = app.activeDocument;

   var myObject = doc.objectStyles.item("box");

   myObject.strokeEffectsEnablingSettings.enableInnerGlow = false;
   myObject.strokeEffectsEnablingSettings.enableOuterGlow = false;

   But all I got is the behavior in the attached image. Is not really disabling and the effects is still active in the object.

   Posted the issue in a forum and we all realize that's a bug.

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   0 comments  ·  Effects/Transparency  ·  Edit…  ·  Delete…  ·  Admin →
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9. Guides/Grids not showing

   InDesign16.02 & 16.01

   For some reason today, when I opened an InDesign file from a packaged InDesign folder in the latest version of InDesign, I could not view the page margins, document grid, baseline grid or ruler guides. I tried toggling them with the shortcuts and by directly selecting them from the InDesign menu. I uninstalled the latest version and tried the previous to make sure it wasn't a version issue. I had the same result. No grids or guides would show no matter what I tried. I checked the threshold and made sure I was within it which I was.

   I tried opening another InDesign filed that had been packaged and I had the same result. I have tried this both on my iMac and my Macbook with the same result.

   I was finally able to get the guides to show when I opened the IDML file from the packaged folder.

   I believe this is a bug when opening packaged INDD files.

   InDesign16.02 & 16.01

   For some reason today, when I opened an InDesign file from a packaged InDesign folder in the latest version of InDesign, I could not view the page margins, document grid, baseline grid or ruler guides. I tried toggling them with the shortcuts and by directly selecting them from the InDesign menu. I uninstalled the latest version and tried the previous to make sure it wasn't a version issue. I had the same result. No grids or guides would show no matter what I tried. I checked the threshold and made sure I was within it which… more

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10. Mouse click doesn't register properly

    On MacOS IdDesign 20.0.1 and 19.5.1 improperly register mouse clicks.

    As this misbehaviour started recently I suspect that some Apple patch broken something.
    But I do not experience any issues in other applications! Everything seems to work normally but InDesign.

    If you click a frame, InD registers a click-and-hold while I just clicked it with trackpad and lifted the finder up (see video).

    Second, if I put editing mark into the text and go to Paragraph style to apply it, the palette doesn’t register the click properly—it seems it registers a drag, not a click! I can only try to click multiple times in a row, very quickly, and then there’s a chance the click will be registered (as on the second video).

    Clicks with Wacom tablet seem to register properly in first case, while paragraph / text style are broken in both cases.

    I encountered that issue using macOS Sonoma, so I decided to upgrade to MacOS Sequoia, but with no effect. I’m working on MacBookPro18,3 with Apple M1 Pro.

    Work is almost impossible now…

    On MacOS IdDesign 20.0.1 and 19.5.1 improperly register mouse clicks.

    As this misbehaviour started recently I suspect that some Apple patch broken something.
    But I do not experience any issues in other applications! Everything seems to work normally but InDesign.

    If you click a frame, InD registers a click-and-hold while I just clicked it with trackpad and lifted the finder up (see video).

    Second, if I put editing mark into the text and go to Paragraph style to apply it, the palette doesn’t register the click properly—it seems it registers a drag, not a click! I can only try… more

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11. Text Frame Issues

    Can't find this so hopefully this is new, but every time I nudge a text box with my arrow keys it ends up somehow shrinking the box or something because I get an arrow saying there's text outside the frame. It's fine... I nudge it once with the arrow key and I get the little red error box in the corner.

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    0 comments  ·  Text/Story/Table  ·  Edit…  ·  Delete…  ·  Admin →
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12. CC Library Issues

    2 CC Libraries bugs since the new update:
    - "Search current library" not working, you aren't able to type anything in
    - When opening the CC libraries window, if you have multiple monitors the window will appear blank, but the thumbnails of all your items in the library will be on the other monitor. Adobe Illustrator does the same. The only fix I've found so far is snapping the window to the other monitor.

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13. PDF Export causes Acrobat to crash

    I am having trouble exporting InDesign files to PDF.

    This is what I'm seeing:
    Exporting PDFs from InDesign works fine if no PDF is open. If you have a PDF already open or are exporting a 2nd PDF with the first still open it crashes Adobe.

    I have updated Windows to a later version, checked drivers, the event viewer logs. I looked for similar issues online, repaired Acrobat from Control panel and from within the app.

    Please share any advice.

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    Need More Info  ·  amaarora responded

    Hi,
    Please let us know if it the InDesign application crashing or Acrobat?
    If it is Acrobat, please post it here: acrobat.uservoice.com

    Thanks,
    Aman

14. Typing after pasting

    When pasting text in a story, the first character typed after pasting doesn’t work. For example, if I paste the character “s” then try to type “port” (so it becomes “sport”), it will only start typing at the “o,” so I will have “sort” instead of “sport.”

    I have this problem on my MacBook Air as well as on a Windows machine, so it’s not an OS issue

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15. InDesign Strips Formatting When Pasting Text from Google Docs

    Description:
    When copying formatted text from Google Docs and pasting it directly into Adobe InDesign, all formatting (such as bold, italics, font size, and links) is lost. However, if the same text is first pasted into Microsoft Word or TextEdit, the formatting is preserved and can then be successfully pasted into InDesign. This suggests the issue is specific to InDesign’s handling of clipboard data from Google Docs. As a workaround, I currently have to use an intermediate application like Word, which slows down my workflow.

    Steps to Reproduce:

    • Copy any formatted text from Google Docs (e.g., bold, italic, links).

    • Paste directly into InDesign text frame.

    • Observe that all formatting is lost.

    • Paste the same text into Word or TextEdit — formatting is preserved.

    • Copy from Word/TextEdit and paste into InDesign — formatting is preserved.

    Expected Result:
    InDesign should retain formatting when pasting directly from Google Docs, just like it does when pasting from Word or TextEdit.

    Description:
    When copying formatted text from Google Docs and pasting it directly into Adobe InDesign, all formatting (such as bold, italics, font size, and links) is lost. However, if the same text is first pasted into Microsoft Word or TextEdit, the formatting is preserved and can then be successfully pasted into InDesign. This suggests the issue is specific to InDesign’s handling of clipboard data from Google Docs. As a workaround, I currently have to use an intermediate application like Word, which slows down my workflow.

    Steps to Reproduce:

    • Copy any formatted text from Google Docs (e.g., bold, italic, links).

    • Paste… more

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16. crash

    For several days we've had crashes while Indesign CC 2019 (14.0.01) being idle. Might be because links (*.psp and/or *.indd) are breaking due to network issues, but should not crash even so, just say links are broken. This has resulted in several files corrupted and cannot be restored even if those documents themselves are not affected by the broken links. The Indesign temp-files also seem to become corrupt (often showing 0 byte size).

    I've sent several crash reports and heard nothing.

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    5 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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    CLOSED  ·  amaarora responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    We seek your support in our continual effort to improve InDesign.

    —
    Adobe InDesign Team

17. Fan still running high in latest version of Indesign CC 15.1.1

    Many people have commented in the user forums about this.

    Have just installed the latest update and it's still happening. CPU processes listed for Indesign between an average of 94.1 to 104.6, sometimes dropping for a brief second to around 90.

    MacBook Pro 2.4 GHz 8-Core Intel Core i9, 64GB RAM

    Hopefully this can get fixed as it was not an issue in the pre-June release.

    Many thanks.

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    0 comments  ·  Performance/Usability  ·  Edit…  ·  Delete…  ·  Admin →
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18. Moving pages between documents buggy in indesign 18.0

    When attempting to move pages from one .indd file to another, the application occasionaly tells me that the page format is different, which it isn't. What happens is the pages don't show up in the target document although being deleted from the source doc (delete pages box checked) … closing and reopening the application helps sometimes but not for good. Is there any way to resolve this issue?

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    0 comments  ·  Document/Pages  ·  Edit…  ·  Delete…  ·  Admin →
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19. None of my windows float in when I open Indesign version 15.1.1

    The app is running, but none of my windows float in when I open my file.
    I can't access any of my tools, pages, or layers... This is the only thing I'm able to see which is only my document. But I can't work without the tools! How can I fix this issue? I already tried restarting my computer, uninstalling and re-installing Indesign 15.1.1 and nothing has worked.

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    1 vote

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    0 comments  ·  UI/UI Scaling  ·  Delete…  ·  Admin →
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20. Incorrect replacement of special characters in hyperlinks while exporting to interactive PDF

    In InDesign, the special characters in hyperlinks are converted while exporting as interactive PDF differently depending on the platform (Windows or Mac) and the type of hyperlink and are thus made unusable.

    If the hyperlink replaces a text without further intervention in the document, special Characters are sometimes incorrectly replaced.

    The replacement is different depending on how the hyperlink is used in the document:
    - text that is a hyperlink
    - Assigned hyperlink to a text
    - button

    In addition, Mac and Windows export result in further differences.

    So far I only have tested the letters äüö, but cannot rule out the possibility that other special characters will be converted incorrectly.

    So it doesn't make sense.
    Please convert this different handling to a functioning one in all environments.

    See attached PDF for the Links made on Mac.
    Unfortunately i can't upload the Indesign file for you to test this issue.
    You find it here for Download:
    https://daten.herzog-kuhnke.de/index.php/s/mRdWgYGPBm4zjHA

    In InDesign, the special characters in hyperlinks are converted while exporting as interactive PDF differently depending on the platform (Windows or Mac) and the type of hyperlink and are thus made unusable.

    If the hyperlink replaces a text without further intervention in the document, special Characters are sometimes incorrectly replaced.

    The replacement is different depending on how the hyperlink is used in the document:
    - text that is a hyperlink
    - Assigned hyperlink to a text
    - button

    In addition, Mac and Windows export result in further differences.

    So far I only have tested the letters äüö, but cannot rule… more

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    1 comment  ·  PDF Export  ·  Delete…  ·  Admin →
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