7342 results found

1. High CPU usage

   High CPU usage on Win 10 (Asus NB) since version 17. Still remains (after many updates, 17.3 included). Not usable software.

   So I'm using version 16, and there is no problem with CPU.

   6 votes

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   1 comment  ·  Performance/Usability  ·  Delete…  ·  Admin →
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2. Critical Bug with Font embedding on PDF Export - InDesign 17.2 and up

   OS: Windows 10
   Version: InDesign 17.2 and 17.2.1

   After the update to 17.2 and 17.2.1 the font embedding is not working properly anymore on PDF Export. It does not matter if we export to PDF/X-3 or smallest file size.

   The font in question here is Roboto Slab.
   After a downgrade to 17.1 everything worked properly. An upgrade to 17.2.1 again produced the same error.

   Expected result: propper font integration
   Actual result: Missing embedded font, text is torn apart, missing characters

   Please see attached images for export result and error message

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   6 votes

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   0 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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3. Unable to print using Separations with trap Application Built In

   When sending a 2+ color job with trap to RIP via Indesign, I keep getting "Printing Error: The Adobe Print Engine has failed to output your data due to an unknown problem." This seems to be an issue with the last 3 versions, along with the updates. I've uninstalled print drivers and reinstalled. Deleted cache files. For a short time I was able to print using an older version on Id but its no longer and option. My coworker who is on Mac has no problem printing with trap. Not sure what's going on. I contacted Adobe when the problem first arose and went back and forth with them for over a week, tech even remoted in, nothing was fixed. Anyone else?

   When sending a 2+ color job with trap to RIP via Indesign, I keep getting "Printing Error: The Adobe Print Engine has failed to output your data due to an unknown problem." This seems to be an issue with the last 3 versions, along with the updates. I've uninstalled print drivers and reinstalled. Deleted cache files. For a short time I was able to print using an older version on Id but its no longer and option. My coworker who is on Mac has no problem printing with trap. Not sure what's going on. I contacted Adobe when the problem… more

   6 votes

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   5 comments  ·  Print/Packaging  ·  Delete…  ·  Admin →
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4. export

   Export doesn't work for a pdf. (file > Export)

   6 votes

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   0 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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5. Anchored text box in a table cell with text threads crashes when cutting

   As the title says. It sounds similar to past bugs.

   First, create a text box and add a table.
   Create a separate, new text box and add a single character in it.
   Anchor the text box to any cell in the table.
   Enable "Show Text Threads" from the View > Extras menu.
   Selecting and attempting to cut the table will lead to a long hang and crash.

   This is on the latest version of InDesign at the moment, 17.0. I am on Windows 10 20H2 19042.1288. I can verify this occurring on two separate systems.
   I've included a video walking through the steps to reproduce the crash.

   As the title says. It sounds similar to past bugs.

   First, create a text box and add a table.
   Create a separate, new text box and add a single character in it.
   Anchor the text box to any cell in the table.
   Enable "Show Text Threads" from the View > Extras menu.
   Selecting and attempting to cut the table will lead to a long hang and crash.

   This is on the latest version of InDesign at the moment, 17.0. I am on Windows 10 20H2 19042.1288. I can verify this occurring on two separate systems.
   I've included a video walking… more

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   1 comment  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

   Hi,
   We have been able to reproduce the issue and it is currently under investigation.

   —
   Adobe InDesign Team

6. Buttons/interactivity not working

   Buttons and interactivity not working. I'm working on a MAC, latest MacOS, latest versions of all things Adobe. On export of my document to PDF, hover states no longer show for buttons, there's a huge lag on the response from buttons, and I'm also having a bizarre issue with clicks of buttons creating a box the shape of the button that is a preview of the page its supposed to jump to. All of this worked fine for me until a few weeks ago and all of a sudden, it no longer functions. Can anybody suggest ways to troubleshoot and find a fix?

   Buttons and interactivity not working. I'm working on a MAC, latest MacOS, latest versions of all things Adobe. On export of my document to PDF, hover states no longer show for buttons, there's a huge lag on the response from buttons, and I'm also having a bizarre issue with clicks of buttons creating a box the shape of the button that is a preview of the page its supposed to jump to. All of this worked fine for me until a few weeks ago and all of a sudden, it no longer functions. Can anybody suggest ways to troubleshoot… more

   6 votes

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   0 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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7. Major Preview Glitch

   I'm having a major glitch with preview screen mode in InDesign. When you toggle it on multiple elements on the page disappear, and this is happening on most documents and has only started within the last few days since the the last update. This is a major glitch when working on clients work when tings just start disappearing and not knowing if that is how it will print etc. I have uploaded a before and after image to show what disappears.

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   4 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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   Need More Info  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

   We would like to investigate this issue.

   Could you share this document with us?
   If yes, please put the packaged document at a shared location (like Dropbox, etc.) and send us the link at sharewithid@adobe.com

   —
   InDesign team

8. Scrolling loop

   I have a scrolling bug in the share for review feature. Even in a small file of 10 pages, when scrolling too quickly up or down. The scroll gets stuck in some kind of loop, only reloading the page seems to solve the problem. Tried on 2 different macbook pro's and an Imac running Big Sur and High Sierra.

   In the attached video, you first see me scrolling 'gently' which doesn't cause any problems, but after 'flicking' the mouse pad / magic mouse a few times it gets stuck in this loop.

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   6 votes

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   4 comments  ·  Share for Review  ·  Delete…  ·  Admin →
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9. Remove color failed

   Hi,

   I'm facing a new issue.

   Version : InDesign Server CC 2021
   Language : VBScript

   Steps to reproducre :
   - Create a new color
   - Try to remove it
   -> Error : Can't remove this color

   Works on InDesign Server CC 2020

   I can't upload my example code file so i put it here :

   Set ID = CreateObject("IndesignServer.Application.2021")

   Set CurDoc = ID.Documents.Add

   Set NewColor1 = CurDoc.Colors.Add
   NewColor1.Name = "Valid1"
   NewColor1.ColorValue = Array(71, 20, 100, 10)

   Set CurItem = CurDoc.Pages.Item(1).TextFrames.Add
   CurItem.FillColor = NewColor1

   NewColor1.Delete

   CurDoc.Save "D:\Temp\Test_CC2021.indd"
   CurDoc.Close

   ID.Quit

   Thanks

   6 votes

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   5 comments  ·  InDesign Server (IDS)  ·  Delete…  ·  Admin →
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10. AppleScript Finder communication

    InDesign version 16.3.2 with OSX 10.14.6 or later

    Indesign script‘s with calls to the Finder or other Apple apps work running from Apple’s Script Editor, but break when running from InDesign’s Scripts panel. Get an Not Authorized to Send Apple Events to Finder error.

    This breaks when running from the Scripts panel, but worked with InDesign 2020:

    tell application id "com.adobe.InDesign"
    tell application "Finder"
    activate
    display dialog "Hello"
    end tell
    end tell

    Calls to other Adobe apps are ok, so this still works from the panel:

    tell application id "com.adobe.InDesign"
    tell application id "com.adobe.Photoshop"
    activate
    display dialog "Hello"
    end tell
    end tell

    InDesign version 16.3.2 with OSX 10.14.6 or later

    Indesign script‘s with calls to the Finder or other Apple apps work running from Apple’s Script Editor, but break when running from InDesign’s Scripts panel. Get an Not Authorized to Send Apple Events to Finder error.

    This breaks when running from the Scripts panel, but worked with InDesign 2020:

    tell application id "com.adobe.InDesign"
    tell application "Finder"
    activate
    display dialog "Hello"
    end tell
    end tell

    Calls to other Adobe apps are ok, so this still works from the panel:

    tell application id "com.adobe.InDesign"
    tell application id "com.adobe.Photoshop"… more

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    0 comments  ·  Scripting  ·  Delete…  ·  Admin →
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11. Black horizontal lines appear on screen when scrolling

    When I expand the Indesign window to fill 90% of my 27" screen, I get numerous black horizontal lines appearing when scrolling. Other editing functions typical when handling type on a layout also produce random broken lines. If I click a page forward or back arrow, the lines disappear. I was first using v16.2 and just upgraded to 16.3.2 today with same results. Just discovered I have to reduce the widow size to about 75% of my screen size for the lines to not appear at all. Never had this happen on previous versions and need almost full screen width to handle complicated layouts. IOS Big Sur 11.4 on 27" iMac.

    When I expand the Indesign window to fill 90% of my 27" screen, I get numerous black horizontal lines appearing when scrolling. Other editing functions typical when handling type on a layout also produce random broken lines. If I click a page forward or back arrow, the lines disappear. I was first using v16.2 and just upgraded to 16.3.2 today with same results. Just discovered I have to reduce the widow size to about 75% of my screen size for the lines to not appear at all. Never had this happen on previous versions and need almost full screen width… more

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    11 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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12. Random blocks of color, screen skipping

    InDesign v16.2.1 - Started getting large blocks of color in my InDesign docs - never in the same file, appears randomly but always when scrolling. And this morning, a weird "skipping" thing happened - see attached. I've updated my iOS, un- and reinstalled InDesign to no avail.

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    6 votes

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    6 comments  ·  Document/Pages  ·  Delete…  ·  Admin →
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13. Artefact issues with Accessible PDFs.

    Elements on the master page are not tagged as artifacts, according to PAC 3.
    Not even with a corresponding style that has this property.
    PAC 3: https://www.access-for-all.ch/en/pdf-accessibility-checker.html

    This behavior also applies to these elements on a normal page:
    - Table borders
    - Paragraph border
    - Column rules
    ...

    This is a big problem because these elements have to be defined manually as artifacts. This can quickly be hundreds of elements.

    InDesign 16.2.1

    6 votes

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    1 comment  ·  PDF Export  ·  Delete…  ·  Admin →
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14. Adjust layout without resizing anchored objects

    With the Adjust Layout feature activated, if I resize the margins of a page or apply a master page with different margins, anchored objects on the page end up getting resized. I have even had some anchored objects disappear completely (although the anchors are still there). I want to be able to adjust the main text frame on a page to the new margins WITHOUT changing the anchored objects, which are part of the text flow and should not be changed.

    For example, in designing a book, I want to apply a certain master page to pages with chapter headings. But if there is an image or graphic anchored in the text below the chapter title, that will also get resized when the master page is applied. This is not what I want, and it creates a lot more work rather than making things easier. Could there be an option to leave anchored objects alone when adjusting the layout? Thank you.

    With the Adjust Layout feature activated, if I resize the margins of a page or apply a master page with different margins, anchored objects on the page end up getting resized. I have even had some anchored objects disappear completely (although the anchors are still there). I want to be able to adjust the main text frame on a page to the new margins WITHOUT changing the anchored objects, which are part of the text flow and should not be changed.

    For example, in designing a book, I want to apply a certain master page to pages with chapter headings.… more

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    1 comment  ·  Adjust Layout  ·  Delete…  ·  Admin →
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15. Can't Rename Objects in Layers Panel on MacOS Big Sur

    Adobe Indesign 16.1, macOS Big Sur 11.2.3

    I cannot rename objects or layers in the layers panel. I've attached a video of the typical triple-click method and all you see is a quick flash of the editing mode but it is never actually able to be edited.

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    4 comments  ·  Others  ·  Delete…  ·  Admin →
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    Resolved For User  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    Hello there,

    The way to rename in the Layers panel is to click once to highlight, then click again to rename.

    Please see the attachment on how it is to be done.

    —
    Adobe InDesign team

16. PNG Export Quality

    There is a huge difference in the rendering quality of JPEGs vs PNGs in InDesign.

    See attached document that demonstrates the difference between the two formats, exported from the same InDesign document, using maximum quality, 72 DPI with anti-aliasing turned on.

    The obvious differences are the moiré in the white top and the edges of the legs in the girl at the bottom, including the fine detail in the stitching.

    It would be great if the PNG export engine could be improved.

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    2 comments  ·  PNG/JPEG/EPS Export  ·  Delete…  ·  Admin →
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17. Colour Profile Reset Issue / Sync Adobe Indesign 16.1

    It is becoming a bit of a issue when after updating to 16.1. The colour Profile resets to this setting. Then again going to bridge to set up the original profile again. After a few hours, closing the program, it resets again.

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    7 comments  ·  Colors/Swatches  ·  Delete…  ·  Admin →
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18. Option + drag and shift to contstrain keys not working

    InDesign 16.0.2

    The usual function of holding the option key on mac and dragging an object to duplicate has stopped working. In the same way, clicking shift when moving an object or drawing a frame no longer constrains it's dimensions.

    Both of these features still work fine in Illustrator (25.1)

    The attached video show me trying to draw a square by holding shift when drawing a shape but it doesn't constrain the proportions as it should. It also shows me then trying to duplicate the shape by holding option (mac) and dragging. The cursor changes to suggest that it's working but the shape doesn't duplicate.

    This is a BIG problem for productivity as these functions are key to the way I work.

    InDesign 16.0.2

    The usual function of holding the option key on mac and dragging an object to duplicate has stopped working. In the same way, clicking shift when moving an object or drawing a frame no longer constrains it's dimensions.

    Both of these features still work fine in Illustrator (25.1)

    The attached video show me trying to draw a square by holding shift when drawing a shape but it doesn't constrain the proportions as it should. It also shows me then trying to duplicate the shape by holding option (mac) and dragging. The cursor changes to suggest that it's working… more

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    6 votes

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    0 comments  ·  Graphics/Images/Assets  ·  Delete…  ·  Admin →
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19. Share for Review is showing files in low res very blurry

    I'm using PSD files linked in my InDesign, they look blurry like low res even the fonts used in the PSD https://assets.adobe.com/id/urn:aaid:sc:US:4e60c8e1-8ba1-46f0-af66-23ef2b71ac21?view=published

    Is there any option to share for review low res or high res please let us know, but I don't remember this happening to me before, they were shared always clear.

    6 votes

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    1 comment  ·  Share for Review  ·  Delete…  ·  Admin →
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20. InDesign Slow in MacOS Catalina when using a calibrated screen profile.

    I am an experienced user of Adobe products for over 20 years. My current subscription is to Adobe Creative Suite (full). I am using a Mac Pro running MacOS 10.15.7 (Catalina) on NVMe SSD with 48 GB RAM and AMD 5700 XT GPU with 8GB VRAM. All Adobe apps are up to date.

    If I use a calibrated screen profile, InDesign becomes extremely slow, so that every selection of a menu item, every key-press, every pan or drag, becomes incredibly slow.

    This fault is independent of document size (it happens with a new document, with one blank page). It is also consistently and instantly repeatable. To be clear on this: if I open System Preferences > Displays > Color and switch between a calibrated profile and the default "Apple RGB" InDesign switches between slow and fast respectively.

    I have changed InDesign preferences with no effect. I have also deleted caches, preferences and application support files in ~/Library, also with no effect. I have uninstalled InDesign and the whole Creative Suite completely, removing all trace from my system, and reinstalled them, also with no effect.

    This issue affects Adobe InDesign and Illustrator. It does not appear to affect Photoshop. It does not appear to affect products from other developers either (eg: Capture One Pro), therefore I believe the cause to be something with those two Adobe products.

    I would be grateful for a fix, or even to have your assurance that this is a known issue, and a solution is in the pipeline.

    I am an experienced user of Adobe products for over 20 years. My current subscription is to Adobe Creative Suite (full). I am using a Mac Pro running MacOS 10.15.7 (Catalina) on NVMe SSD with 48 GB RAM and AMD 5700 XT GPU with 8GB VRAM. All Adobe apps are up to date.

    If I use a calibrated screen profile, InDesign becomes extremely slow, so that every selection of a menu item, every key-press, every pan or drag, becomes incredibly slow.

    This fault is independent of document size (it happens with a new document, with one blank page). It is… more

    6 votes

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    1 comment  ·  Performance/Usability  ·  Delete…  ·  Admin →
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