7115 results found

1. foot note

   > >Version 13.0.1> Introduce Foot Note> Expected result: consecutive numbers for foot notes> Actual result: non consecutive numbers for foot notes> >Attached files: until pag 34 everything works oks. Then when I add a new foot note reestarts numbering as Note 1> >

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2. InDesign 2018 and High Sierra cannot export correct looking pdf

   > >pdf will export but it exports a previously saved file. I even tried saving as a new doc and still it exports to the older art.> >

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   0 comments  ·  PDF Export  ·  Delete…  ·  Admin →

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   Need More Info  ·  Anasuiya Gupta responded

   Hi

   Please provide the following information:
   1. What version of InDesign CC (2018) are you using? Is it 13.0 or 13.0.1? You can verify this in the About box.
   2. What do you mean by “it still exports to the older art”? Do the linked files used older linked graphics or the file itself is exporting to an older version of the file?
   3. Is it specific to a particular file or is happening constantly with all the files?

   Also, please share the file with which you are seeing the issue, as a package with all links and fonts, at anasgupt@adobe.com

   Regards
   Anasuiya Gupta

3. Random De-selection

   > >I've found this to be an issue ever since I first started using indesign 3 years ago. Sometimes when shift selecting objects, other random objects that you have already selected will unselect themselves. For example, I am selecting 4 random objects on my spread, I select 1, then 2, then 3, then 4, and object 2 unselects itself when I selected object 4> >

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4. Unable to edit style sheets in 2018 without creating a new style.

   > >Unable to edit style sheets in 2018 .> >

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   0 comments  ·  Styles  ·  Delete…  ·  Admin →

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5. Shortcuts do not work when Indesign document is opened from Bridge. If same document is opened from Indesign (File/Open) - shortcuts are wor
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   0 comments  ·  UI/UI Scaling  ·  Delete…  ·  Admin →
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6. Indesig destroys its files

   > >version> InDesign CC for Teams 2018 (13.0.1) ExtendScript (Javascript) with AdobeStock> >Steps> >scenario: slow, instable internet connection or internet connection failure> >Indesign loses cloud linking to library assets> InDesign freezes> InDesign crashes> Active Indesign file can no longer be opened on this computer despite restarting Windows + InDesign> >If the library is shared with other team members, they will not be able to open the file> >Only team members who are not working with this library can open the file> >If this team member now deletes the links to the assets, the other team members can reopen the file.> >Tests have shown that the crashes are caused by incomplete downloads of the preview or licensed images from Adobe Stock, which are displayed correctly in the Indesign as a shortcut in the Links-window and preview image in the graphics frame.> >The problem can only be detected by opening the images in Photoshop.> >Stability enhancement:> The images from AdobeStock should only be linked to the Indesign-file after a complete download and made visible in the Links-window or graphics-frame.> >

   > >version> InDesign CC for Teams 2018 (13.0.1) ExtendScript (Javascript) with AdobeStock> >Steps> >scenario: slow, instable internet connection or internet connection failure> >Indesign loses cloud linking to library assets> InDesign freezes> InDesign crashes> Active Indesign file can no longer be opened on this computer despite restarting Windows + InDesign> >If the library is shared with other team members, they will not be able to open the file> >Only team members who are not working with this library can open the file> >If this team member now deletes the links… more

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   CLOSED  ·  amaarora responded

   To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

   We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

   We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.

   If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

   We seek your support in our continual effort to improve InDesign.

   —
   Adobe InDesign Team

7. Label error Table 1 x 1 cell

   > >Version > InDesign CC for Teams 2018 (13.0.1) ExtendScript (Javascript)> >Steps> >scenario 1> > >create table (1 cell, 1 row)> >select cell with [ESC]-key> >change label via Javascript > > >app.selection[0].cells[0].label = "abc";> $.writeln(app.selection[0].cells[0].label);> > >actual result in ESTK --> "abc"> >actual result in Indesign -> Scriptlabel--> empty window (expected result: "abc" expected)> > >scenario 2> > >create Table (1 cell, 1 row)> >select cell with [ESC]-key> >change label manually via Indesign -> Scriptlabel-Window to "abc"> > >app.selection[0].cells[0].label = "";> $.writeln(app.selection[0].cells[0].label);> > >actual result in ESTK --> ""> >actual result in Indesign -> Scriptlabel--> "abc" (expected result: empty window)> > >scenario 1 + 2> > >add a second row> >label in first row is correct> >>label in second (new row) same as in row 1>> >>remove added row>> >>the label changes back to the false (actual) results as described in scenarios 1 and 2>> > >

   > >Version > InDesign CC for Teams 2018 (13.0.1) ExtendScript (Javascript)> >Steps> >scenario 1> > >create table (1 cell, 1 row)> >select cell with [ESC]-key> >change label via Javascript > > >app.selection[0].cells[0].label = "abc";> $.writeln(app.selection[0].cells[0].label);> > >actual result in ESTK --> "abc"> >actual result in Indesign -> Scriptlabel--> empty window (expected result: "abc" expected)> > >scenario 2> > >create Table (1 cell, 1 row)> >select cell with [ESC]-key> >change label manually via Indesign -> Scriptlabel-Window to "abc"> > >app.selection[0].cells[0].label = "";> $.writeln(app.selection[0].cells[0].label);> > >actual result… more

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8. For some reason my design in indesign is not fully visible when i am working on it, even when i select fast display or high quality display

   > >it is so annoying to be working on my design and not to be able to see all of my work on my screen as so much of it is blank, and is only visible when i export it as a jpeg. THis is so unprofessional and inconsistent when trying to design that i can clearly see all of my work as i edit and improve it. Can you please investigate and improve the software so my work is visible as i continue to edit. Also have the screen is in grey and the other half in white like a triangle, why is this?> >

   > >it is so annoying to be working on my design and not to be able to see all of my work on my screen as so much of it is blank, and is only visible when i export it as a jpeg. THis is so unprofessional and inconsistent when trying to design that i can clearly see all of my work as i edit and improve it. Can you please investigate and improve the software so my work is visible as i continue to edit. Also have the screen is in grey and the other half in white like… more

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   0 comments  ·  Graphics/Images/Assets  ·  Delete…  ·  Admin →

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   Need More Info  ·  amaarora responded

   Hi,
   Can you please confirm if you problem is similar to the one mentioned here:https://indesign.uservoice.com/forums/601180-adobe-indesign-bugs/suggestions/31675318-distorted-text-and-graphics-in-high-sierra

   If not, then please can you let us know your OS and InDesign version.

   -Aman

9. Weird display bug in bookmark panel

   > > >Latest Indesign on Windows 10 (1709)> >Open document, open bookmark panel> >Show all bookmarks correctly> >Bookmarks are randomly cut in the middle of letters> >Screenshot attached.> > >Info: the INDD file was made in ID CS6 and now opened in ID CC, then saved. TOC and bookmarks have been recreated after this, but the problem remains. The weird thing is, this suddenly happened today. I've been using CC since 11-30-17 and before today it was OK.> >

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10. Find Missing Pathfinder

    > >Please restore now Missing Pathfinder in CC 2018> I teach InDesign and the practicality of Pathfinders in InDesign.> Now it’s gone missing, no explanation !!> Disappointed and worried. What is your point ?> >

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    Need More Info  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    This looks like an issue with corrupt application preferences file.
    Please see if clearing out the application preferences by following the steps mentioned here : (https://forums.adobe.com/message/2404821#2404821) makes the issue go away.

11. New / Edit Table Style Crash

    > >Creating a new table style using the hold-option-key + click page icon method and/or editing an existing table style in the palette crashes indesign instantly.> >

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    2 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →

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    CLOSED  ·  amaarora responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    We seek your support in our continual effort to improve InDesign.

    —
    Adobe InDesign Team

12. Object style size property crashes InDesign when used with Libraries

    > >I have recreated this bug on both Mac and PC InDesign 13.0> > >Create a text box> >Insert a table with any number of table cells> >Draw a rectangle anywhere> >Create a new Object Style and set Size and Position Options -> Size -> Adjust: to Height Only> >Apply the Object Style to the rectangle> >Cut and past the rectangle into one of the cells of the table> >Create a new Library file> >Drag the text box into the Library> >Try drag the Library item back out onto the page... It should crash.> > >This has become very problematic for us because we use the Libraries a lot for commonly used table designs. We are having to avoid the new Size Options in Object Styles. It seemed like a good feature that we had been waiting for... But not working for us yet.> >I have attached a Library file with an item that will crash InDesign 13> >

    > >I have recreated this bug on both Mac and PC InDesign 13.0> > >Create a text box> >Insert a table with any number of table cells> >Draw a rectangle anywhere> >Create a new Object Style and set Size and Position Options -> Size -> Adjust: to Height Only> >Apply the Object Style to the rectangle> >Cut and past the rectangle into one of the cells of the table> >Create a new Library file> >Drag the text box into the Library> >Try drag the Library item back out onto the page...… more

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    Closed: Fixed  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    Fix is available in version 13.1 of InDesign.
    Please update to the latest version available to you via Creative Cloud Desktop application.

    Thanks,
    Adobe InDesign team

13. clicking when I don't want it it

    > >Very jittery, hyperactive indesign. This is happening in Indesign and Illustrator for me.> Even though I'm only clicking once, Indesign and illustrator will register 2 or 3+ clicks. This happens when I'm changing my point size, when I'm drawing anchor points, moving and image box, or alt-clicking to copy an item. The program will register numerous click even if I'm holding it down and ll get 5 text boxes when I was only trying to copy one.> I am a windows user.> >

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    0 comments  ·  Performance/Usability  ·  Edit…  ·  Delete…  ·  Admin →

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14. supscript

    > >When building (or rebuilding) an index all the "see abc" entries using in place of "current page" have the "see" in superscript. I've written a GREP to correct, but it is annoying. Also get some random superscripts in various places in the main text.> >

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    0 comments  ·  Book/TOC  ·  Edit…  ·  Delete…  ·  Admin →

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15. InDesign CC2018 – loss of Options from text frames when copy a frame from an older version

    > >All the formattings of text frames, which I have entred in for example CC2017 or earlier, will not be transfered to CC2018.> >This is scarry, and as I do not have any idea, I'll change back my work zu CC2017.> >

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16. cmd+v not working in scripts

    > > >InDesign 2015, 2017 and 2018 on Mac OS (only on Mac. Works on Windows)> >Run the sample script "ImageCatalog.jsx". When the save dialog opens create a new folder. Name the folder by pasting a text using cmd+v.> >Any copied text would be expected to be pasted to name the folder.> >Nothing happens. But if you right click and choose "Paste" it works fine.> > >

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17. Print Settings do not apply the first time

    > >OS Name Microsoft Windows 10 Pro> Version 10.0.14393 Build 14393> Processor Intel(R) Core(TM) i7-6700K CPU @ 4.00GHz, 4008 Mhz, 4 Core(s), 8 Logical Processor(s)> Installed Physical Memory (RAM) 32.0 GB> >Indesign 13.0.1> >Choose File/Print> Select Paper Size: Defined by Driver> Click the Setup button> Click the Preferences button in the Print window> Change the paper size using your print driver> Click OK> Click Print in the Print window> >Now the print area will be mis-aligned, and centering will not work correctly> >Workaround:> Open the driver interface again, then close it. Paper settings will be correct.> >Tested on drivers:> Canon ipf 8400, Canon MX922, Adobe PDF> >

    > >OS Name Microsoft Windows 10 Pro> Version 10.0.14393 Build 14393> Processor Intel(R) Core(TM) i7-6700K CPU @ 4.00GHz, 4008 Mhz, 4 Core(s), 8 Logical Processor(s)> Installed Physical Memory (RAM) 32.0 GB> >Indesign 13.0.1> >Choose File/Print> Select Paper Size: Defined by Driver> Click the Setup button> Click the Preferences button in the Print window> Change the paper size using your print driver> Click OK> Click Print in the Print window> >Now the print area will be mis-aligned, and centering will not work correctly> >Workaround:> Open the driver… more

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    1 comment  ·  Print/Packaging  ·  Delete…  ·  Admin →

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18. glow

    > >I had created a 1-up postcard for a proof in InDesign, and then placed it in a second InDesign document 3-up. When I exported it to PDF from the 3-up document using "Fiery Optimized" settings, the resulting PDF was missing all outer glow effects. Looking at the PDF, the outer glow on page one was on the "Sacramento Investor" logo on the lower left positions, and on page two, on that same logo, plus the text on top of all the property photos> >I packaged the doc and links, which are attached. As part of that process, I created a new PDF proof using the same settings -- that time, the outer glow DID appear. Following that, I exported the PDF again, overwriting the original, and the outer glow DID appear for that as well... so unfortunately, I don't have an example of the bad PDF to share with you.> >

    > >I had created a 1-up postcard for a proof in InDesign, and then placed it in a second InDesign document 3-up. When I exported it to PDF from the 3-up document using "Fiery Optimized" settings, the resulting PDF was missing all outer glow effects. Looking at the PDF, the outer glow on page one was on the "Sacramento Investor" logo on the lower left positions, and on page two, on that same logo, plus the text on top of all the property photos> >I packaged the doc and links, which are attached. As part of that process, I… more

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    0 comments  ·  PDF Export  ·  Edit…  ·  Delete…  ·  Admin →

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19. Type on path ID CC 2018

    > >creating a path then adding type to the path causes the terminal beachball of death– tried 4 times, restarted app and Mac tried again. Force quit required each time. I was able to copy a path with type on it from an older document. Very painful> >

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    6 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →

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    CLOSED  ·  amaarora responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    We seek your support in our continual effort to improve InDesign.

    —
    Adobe InDesign Team

20. Problem with Ctrl+A

    > >When you select a file with more than 500 pages with the command Ctrl + A, (to export RTF) Indesign hangs for many minutes. It did not happen in previous versions. Problem detected in Win10 64bit, the last 2 versions of Indesign.> >

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    2 comments  ·  Document/Pages  ·  Delete…  ·  Admin →

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    Need More Info  ·  AdminRavi Kiran (Admin, Adobe InDesign) responded

    We have released an update for InDesign CC2019 (v 14.0.1) which contains fixes for some key issues. If you are not already on 14.0.1 (build 209), then we recommend you to update to latest version.

    If you still face this issue even after updating, please send the following information to santalwa@adobe.com :

    Reproducible Steps –
    • Error snapshot or video recording of the issue.
    • Is the issue related to a specific document(s)/asset(s)? If yes, can you please share the document(s)/asset(s) with us? Please package the entire document(To package the document, Go to File → Package)
    • Does trashing InDesign Preferences and Cache help resolve the issue? Please take a backup of the same before trashing them.

    Adobe InDesign team