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Adobe InDesign: Bugs

When filing a new bug, please provide:

  1. Version of Adobe InDesign, InCopy or InDesign Server
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. Test file, screenshot, video or GIF capturing the issue (optional)
If you are facing a crash in InDesign, please submit the crash report as well. How to Submit Crash Report
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176 results found

  1. You do not have access to Publish Online service.

    I have been working with publish online services and have spent the past few days publishing some document and everything works.

    Suddenly today, I began receiving this error when trying to publish online "You cannot use this feature right now. Please check your network connectivity."

    Additionally, when I try to access the publish online dashboard I see this error: "You do not have access to Publish Online service."

    13 votes

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  2. You do not have access to Publish Online service.

    I have been working with publish online services for a few months now and have spent the past few days re-publishing the same document trying work out some kinks in the button operations and animation timing.

    Suddenly today, I began receiving this error when trying to publish online "You cannot use this feature right now. Please check your network connectivity."

    Additionally, when I try to access the publish online dashboard I see this error: "You do not have access to Publish Online service."

    I am currently running version 15.0.

    Has anyone had this happen before and know what to do?…

    13 votes

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    Closed: Fixed  ·  amaarora responded

    This has been fixed. Please check if you are able to access the Publish Online service

    Thanks

  3. 13 votes

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    Hello All,

    Thank you for your support all this while. The issue is now fixed in the latest update of InDesign.
    Please upgrade to the new InDesign 14.0 from your Creative Cloud Application.

    If you are unable to see the update yet, click on the menu (three dots) on the top right corner of Creative cloud app and click on “Check for App Updates”.

    Let us know if the issue is resolved for you in InDesign 14.0.

    Thanks,
    Abhinav Kaushik
    InDesign Team

  4. InDesign still crashing when saving to external server folder/alias

    I updated to the new version of InDesignCC 2018 this morning (the November '17 update, version 13.0.1). Supposedly this was supposed to fix the Save/Save as crash but I just took the same steps as before and the crash is still happening. The steps are as follows:
    1. Create new document
    2. Save As
    3. Select folder within our shared folder (this is linked to another computer, the other computer is the "momma" so to speak in that its part of the hard drive of the other Mac (version 10.12.6). I am also running Mac version 10.12.6. We have a…

    13 votes

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    Hello All,

    Please update to the latest version of InDesign, Id 13.1 for the fix of the problem.

    Thanks,
    Abhinav

  5. InDesign 2018 crashes when I update the links in the links panel

    InDesign 2018 crashes when I update the links in the links panel. It does not matter which size they have.
    I'm using Indesign 2018 since yesterday. Running on a power Mac 2017.
    To finish my document I had to install indesign 2017 again and start all over! What can I do?

    13 votes

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    Fix of the issue is now available in InDesign’s latest November’17 update.
    Please upgrade to the latest version InDesign CC 13.0.1 for the fix.

    If you are unable to see the update, go to Creative Cloud application and click on the context menu on the top right and click on Check for App Updates.

    Thanks,
    InDesign Team

  6. Moving objects between layers using the layers panel doesn't always work

    I struggle with moving objects between different layers in an InDesign document by using the layers panel. Often it takes two or more attempts to move objects. I wonder if it's the tolerance of the buttons or if this is genuinely a bug.

    13 votes

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    Please update InDesign to the latest version, InDesign CC 2018 (13.0) for the resolution of the issue.

  7. Issues with epub quality on the new 2023 update

    I'm a book publisher. I downloaded the latest InDesign update last week. I created the files and saved them like in the previous software. However, the vendors are all rejecting the epub files stating they're not validating in their epub software. I had to go redownload the prior version of InDesign, and it works like a charm. The glitch seems to be in the new version of the InDesign software.

    12 votes

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  8. Indesign M1 Beta expired

    The beta suddenly stopped working and won't allow med to access InDesign on the M1 machine, no update on the Creative cloud installer beta section, and removing and reinstalling the app doesn't solve it.

    Will there come a new beta update soon?

    12 votes

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  9. Incopy 2019 cannot open icap file created by ID 2019

    .icap files created with ID 2019 cannot be opened with IC 2019 with error message „An error occured while opening the file.“ Tested on Mac OS X 10.12.6.

    12 votes

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    9 comments  ·  Others  ·  Admin →
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    The fix for this issue is now available in the latest update 14.0.2 of InDesign 2019.
    If you are unable to see the update notification yet, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.
    Once the update button is shown against InDesign, click on the button to update to Id 14.0.2.

    If you face any problems with the new update, do let us know in the comments.
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

  10. InDesign performance issue: Slow on documents present on server

    it's not an idea, but a problem. Indesign creates problems on the network and is very slow with server documents, as never before. The media told me to work locally, but I ask Adobe to solve the problem. Windows 10 64 bit - Intel processor 32 GB of ram.

    12 votes

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  11. SVG Font Designation Not Shown in Find Font

    If a font is an SVG font, InDesign shows the square box "SVG" designation in the font dropdown. However, if you view the font info under Find Font (Type>Find Font), the font type does not show as SVG. There is no way to determine if an SVG font was used in the file other than to view in the font dropdown. That is a problem as SVG fonts are not supported in PDF yet and will not be caught by preflight. Can the SVG designation be added to the Find Font info screen?

    11 votes

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    2 comments  ·  Others  ·  Admin →
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    Hello All,

    Thank you for reporting the issue to us.
    We have fixed the issue in the latest version of InDesign, Id 14.0.3

    Please upgrade your InDesign application to the latest version to try out the fix.

    If you are unable to see the update yet, go to Creative Cloud desktop application, open the menu (three dots) from the top-right corner and click on ‘Check For App Updates’.

    If you face any problems with the new update, do let us know in the comments.

    You may also follow the below given link for the list of all fixed issues in Id 14.0.3
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

  12. Paragraph Return is changed into Paragraph Separator (U+2029)

    Version: Indesign CC 2018 and Incopy CC 2018

    The bug as described on https://forums.adobe.com/thread/2344905 still exists in the latest version.

    During the exporting INDD into IDML, the error below occurs.
    Certain Paragraph Return (\r) is changed into 'PARAGRAPH SEPARATOR'(U+2029) and the first sentence’s paragraph style is changed into the paragraph style of the second sentence which makes two sentences into one.
    Every time this bug occurs, we have to open the INDD file and change “U+2029” into another character such as “space” and export it again.
    Finally we found out that this error occurs when 8000th character is “Paragraph Return…

    11 votes

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    6 comments  ·  IDML Export  ·  Admin →
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    The fix for this issue is now available in the latest update 14.0.2 of InDesign 2019.
    If you are unable to see the update notification yet, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.
    Once the update button is shown against InDesign, click on the button to update to Id 14.0.2.

    If you face any problems with the new update, do let us know in the comments.
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

  13. Placed ICML files do not appear in the Assignments panel

    Placed InCopy ICML files should appear in the Assignments panel. They do not. This is under InDesign CC2018.1.

    The only step needed to reproduce this is to create an InCopy file. Save it and then place in InDesign.

    11 votes

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    Hello All,

    Thank you for your support. The issue is now fixed in the latest update of InDesign.
    Please upgrade to the new InDesign 14.0 from your Creative Cloud Application.

    If you are unable to see the update yet, click on the menu (three dots) on the top right corner of Creative cloud app and click on “Check for App Updates”.

    Let us know your feedback in the comment section.

    Thanks,
    Abhinav Kaushik
    InDesign Team

  14. World-Ready composer breaks hyperlinks for Publish Online

    When the WR composer is applied to text, it breaks hyperlinks when the document is published via Publish Online. The hyperlinks work fine when the document is sent to PDF. The hyperlinks work fine when the WR composer is changed to the Adobe Paragraph Composer.
    This is to correct the title of this bug report, please reference it: https://indesign.uservoice.com/forums/601180-adobe-indesign-bugs/suggestions/33786565-publish-online-breaks-hyperlinks

    11 votes

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    Hello All,

    Thank you for reporting the issue to us.
    We have fixed the issue in the latest version of InDesign, Id 14.0.3

    Please upgrade your InDesign application to the latest version to try out the fix.

    If you are unable to see the update yet, go to Creative Cloud desktop application, open the menu (three dots) from the top-right corner and click on ‘Check For App Updates’.

    If you face any problems with the new update, do let us know in the comments.

    You may also follow the below given link for the list of all fixed issues in Id 14.0.3
    https://helpx.adobe.com/indesign/kb/fixed-issues.html

  15. Through the single page PDF created from facing the text is displayed

    Through the PDF size under specified conditions, will display the text. Print out also confirmed.
    Please see the link below.
    https://forums.adobe.com/thread/2483538

    Translations by Microsoft® Translator

    10 votes

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    1 comment  ·  PDF Export  ·  Admin →
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  16. Exporting Emojis to PDF

    I built a newsletter with the use of the new Apple Emoji "glyphs" in InDesign and when I went to export it as a PDF, it replaced my emojis with random images from my file.

    I talked with Adobe support and learned that only vector emojis can be used in PDFs which is a bit frustrating! Can we update the PDF export capability to include these new emoji features, so we can use the glyphs like I think that they were intended? I'd be a happy camper!! Thank you in advance!

    10 votes

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    3 comments  ·  PDF Export  ·  Admin →
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  17. Tab controls are buggy. InDesign CC 2018

    When using the Tabs control dialogue box all sorts of problems begin to manifest. First, as you are working with the tabs controls page elements go sideways. Text overlaps, sometimes entire paragraphs preceding the area you are working in.

    On occasion, the tabs simply don't line up to where you assign them, even when you do so numerically. (See screenshot)

    Settings for paragraph styles take precedence over tabs settings (even though tabs traditionally were the opposite, taking precedence.)

    10 votes

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    Closed: Fixed  ·  amaarora responded

    Hi,
    This issue has been fixed in latest InDesign versions. Please let us know in comments in case you still encounter the bug

    -InDesign Team

  18. Opening file in Adobe InDesign CC 2018 prevents same file from opening in InCopy CC 2018

    InCopy CC 2018 users get kicked out of file if file is opened in InDesign CC 2018. InCopy CC 2018 cannot open files create in InDesign CC 2018. See attachment.

    10 votes

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  19. Search field does not work in Open dialogue box

    Simple search filename request in the Open dialogue box and the search does not work in InDesign. This works in EVERY SINGLE OTHER APPLICATION KNOWN TO MAN. Just not in InDesign. InDesign is becoming the most unstable app I have ever worked within in over 10 years. Come on Adobe - this is Mac App 101 and you are FAILING MISERABLY. Fix this embarrassment immediately.

    10 votes

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    11 comments  ·  Others  ·  Admin →
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  20. 10 votes

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