Adobe InDesign: Bugs
When filing a new bug, please provide:
- Version of Adobe InDesign, InCopy or InDesign Server
- Steps to reproduce the issues
- Expected result
- Actual result
- Test file, screenshot, video or GIF capturing the issue (optional)
186 results found
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InDesign 13.1 Crash when show "Margins and Columns" Dialog and click "OK"
Version InDesign 13.1
Testing Windows 10(1709) and macos 10.13.4, same resultsSteps
1 Execute InDesign 13.1
2 Show "Margins and Columns" Dialog (Application Default)
3 Click "OK" buttonExpected result
Crash InDesignActual result
Don't crash
15 votesHello All,
Thank you for your support. The issue is now fixed in the latest update of InDesign.
Please upgrade to the new InDesign 14.0 from your Creative Cloud Application.If you are unable to see the update yet, click on the menu (three dots) on the top right corner of Creative cloud app and click on “Check for App Updates”.
Let us know your feedback in the comment section.
Thanks,
Abhinav Kaushik
InDesign Team -
Publish Online
On Android phones and tablets: Publish Online skips pages when trying to swipe from page-to-page in certain Publish Online documents.
The thread on the forums is here: https://forums.adobe.com/thread/2419718
The documents that have been reported to exhibit this behavior include:
1, "Five Days from Nowhere," found here https://helpx.adobe.com/indesign/using/publish-online.html
- And also this document that's in my Publish Online gallery https://indd.adobe.com/view/ab79b8c6-1265-44e3-aeae-7dccfb89cd94
15 votes -
indesign crashes very regularly
Indesign crashes very often these days giving this message [/Development/siriusr11/external/dva/adobe/dvaui/ui/src/OS_UI.cpp-4645], but not autosaving. It seems to happen at different times, can't pinpoint why it does
15 votesWe have released an update for InDesign CC2019 (v 14.0.2) which contains some stability fixes. If you are not already on 14.0.2, then we recommend you to update to latest version.
If you still face a crash issue even after updating, please submit the crash report to us.
(Guidelines to submit crash are available at https://helpx.adobe.com/in/indesign/kb/submit-crash-reports.html )Also, start a new thread providing the necessary information to reproduce the crash and send the
information to santalwa@adobe.com as well.• Reproducible Steps – What were you doing when InDesign crashed?
• Error snapshot or video recording of the issue.
• Is the issue related to a specific document(s)/asset(s)? If yes, can you please share the document(s)/asset(s) with us?
• Does trashing InDesign Preferences and Cache help resolve the issue? Please take a backup of the same before trashing them.Adobe InDesign team
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Align toolbar: "Use Spacing" is greyed out
Version: Adobe InDesign cc 2019 (v 14.0)
Steps to reproduce:
I'm not sure how to reproduce it. After some minutes of working, the checkbox for "Use Spacing" in toolbar Align/Distribute Spacing is greyed out and inactive. Not sure when it happens or what makes it happen.
But: in the Properties toolbar, "Use Spacing" is not greyed out and it is working normal, as seen in the attached picture. If I click the checkbox in the Properties toolbar, then the checkbox in the Align toolbar is activated and not greyed out anymore.Expected result:
"Use Spacing" in Align toolbar should not…14 votesThe fix for this issue is now available in the latest update 14.0.2 of InDesign 2019.
If you are unable to see the update notification yet, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.
Once the update button is shown against InDesign, click on the button to update to Id 14.0.2.If you face any problems with the new update, do let us know in the comments.
https://helpx.adobe.com/indesign/kb/fixed-issues.html -
No Panels at Start
Many times CC apps start with no panels at all or panels which won't expand when clicked.
Also happens in Photoshop, Illustrator in my experience and on different machines (Mac Pro at home, different iMacs at the office).
Has been going on for many iterations of CC apps.
macOS High Sierra 13.13.3 / CC 2018 InDesign 13.0.1
14 votesHi,
As per some recent comments on this thread, customers have confirmed that the issue is fixed.
We are closing the thread. In case issue is encountered again, please log a new thread.-InDesign Team
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Indesign performance issue : Object movement
Indesign is always giving me rainbow wheel even if I edit small slides.
14 votesHello All,
Thank you for reporting the issue to us.
In the latest version of InDesign, Id 14.0.3
We have fixed multiple scenarios where the movement of objects was found to be slow.Please upgrade your InDesign application to the latest version to try out the fix.
If you are unable to see the update yet, go to Creative Cloud desktop application, open the menu (three dots) from the top-right corner and click on ‘Check For App Updates’.
If you face any problems with the new update, do let us know in the comments.
You may also follow the below given link for the list of all fixed issues in Id 14.0.3
https://helpx.adobe.com/indesign/kb/fixed-issues.html -
You do not have access to Publish Online service.
I have been working with publish online services and have spent the past few days publishing some document and everything works.
Suddenly today, I began receiving this error when trying to publish online "You cannot use this feature right now. Please check your network connectivity."
Additionally, when I try to access the publish online dashboard I see this error: "You do not have access to Publish Online service."
13 votesThe issue has been Fixed.
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You do not have access to Publish Online service.
I have been working with publish online services for a few months now and have spent the past few days re-publishing the same document trying work out some kinks in the button operations and animation timing.
Suddenly today, I began receiving this error when trying to publish online "You cannot use this feature right now. Please check your network connectivity."
Additionally, when I try to access the publish online dashboard I see this error: "You do not have access to Publish Online service."
I am currently running version 15.0.
Has anyone had this happen before and know what to do?…
13 votesThis has been fixed. Please check if you are able to access the Publish Online service
Thanks
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13 votes
Hello All,
Thank you for your support all this while. The issue is now fixed in the latest update of InDesign.
Please upgrade to the new InDesign 14.0 from your Creative Cloud Application.If you are unable to see the update yet, click on the menu (three dots) on the top right corner of Creative cloud app and click on “Check for App Updates”.
Let us know if the issue is resolved for you in InDesign 14.0.
Thanks,
Abhinav Kaushik
InDesign Team -
InDesign still crashing when saving to external server folder/alias
I updated to the new version of InDesignCC 2018 this morning (the November '17 update, version 13.0.1). Supposedly this was supposed to fix the Save/Save as crash but I just took the same steps as before and the crash is still happening. The steps are as follows:
1. Create new document
2. Save As
3. Select folder within our shared folder (this is linked to another computer, the other computer is the "momma" so to speak in that its part of the hard drive of the other Mac (version 10.12.6). I am also running Mac version 10.12.6. We have a…13 votesHello All,
Please update to the latest version of InDesign, Id 13.1 for the fix of the problem.
Thanks,
Abhinav -
InDesign 2018 crashes when I update the links in the links panel
InDesign 2018 crashes when I update the links in the links panel. It does not matter which size they have.
I'm using Indesign 2018 since yesterday. Running on a power Mac 2017.
To finish my document I had to install indesign 2017 again and start all over! What can I do?13 votesFix of the issue is now available in InDesign’s latest November’17 update.
Please upgrade to the latest version InDesign CC 13.0.1 for the fix.If you are unable to see the update, go to Creative Cloud application and click on the context menu on the top right and click on Check for App Updates.
Thanks,
InDesign Team -
Moving objects between layers using the layers panel doesn't always work
I struggle with moving objects between different layers in an InDesign document by using the layers panel. Often it takes two or more attempts to move objects. I wonder if it's the tolerance of the buttons or if this is genuinely a bug.
13 votesPlease update InDesign to the latest version, InDesign CC 2018 (13.0) for the resolution of the issue.
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Issues with epub quality on the new 2023 update
I'm a book publisher. I downloaded the latest InDesign update last week. I created the files and saved them like in the previous software. However, the vendors are all rejecting the epub files stating they're not validating in their epub software. I had to go redownload the prior version of InDesign, and it works like a charm. The glitch seems to be in the new version of the InDesign software.
12 votesFix for this issue is now available in the latest release of InDesign 2023 - that is, InDesign 18.1 version.
Please update to this version of InDesign to get the fix.
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Adobe InDesign team
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Window and panels moving when Mac goes to sleep
There is an issue with Adobe apps while using Mac M1 with an external monitor. When put in sleep, the windows and palettes move to the bottom half of the screen.
There are comments on this thread that confirm
this is an issue with specifically Adobe apps(illustrator, photoshop and indesign at least):
https://community.adobe.com/t5/illustrator-discussions/window-and-panels-moving-when-mac-goes-to-sle...
please, Adobe support, address this issue.
12 votesThe issue of Application Window getting resized after waking Mac machine from sleep has been addressed in InDesign 2024 19.2 Release.
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Indesign M1 Beta expired
The beta suddenly stopped working and won't allow med to access InDesign on the M1 machine, no update on the Creative cloud installer beta section, and removing and reinstalling the app doesn't solve it.
Will there come a new beta update soon?
12 votesFix for this was available in the previous release of InDesign – InDesign 2021. Please update to the latest update of InDesign 2021 or install the latest version of InDesign 2022 to get the fix.
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Adobe InDesign team -
Incopy 2019 cannot open icap file created by ID 2019
.icap files created with ID 2019 cannot be opened with IC 2019 with error message „An error occured while opening the file.“ Tested on Mac OS X 10.12.6.
12 votesThe fix for this issue is now available in the latest update 14.0.2 of InDesign 2019.
If you are unable to see the update notification yet, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.
Once the update button is shown against InDesign, click on the button to update to Id 14.0.2.If you face any problems with the new update, do let us know in the comments.
https://helpx.adobe.com/indesign/kb/fixed-issues.html -
InDesign performance issue: Slow on documents present on server
it's not an idea, but a problem. Indesign creates problems on the network and is very slow with server documents, as never before. The media told me to work locally, but I ask Adobe to solve the problem. Windows 10 64 bit - Intel processor 32 GB of ram.
12 votesThis issue has been fixed in one of the updates made to InDesign. Please update to the latest version of InDesign.
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Adobe InDesign team -
SVG Font Designation Not Shown in Find Font
If a font is an SVG font, InDesign shows the square box "SVG" designation in the font dropdown. However, if you view the font info under Find Font (Type>Find Font), the font type does not show as SVG. There is no way to determine if an SVG font was used in the file other than to view in the font dropdown. That is a problem as SVG fonts are not supported in PDF yet and will not be caught by preflight. Can the SVG designation be added to the Find Font info screen?
11 votesHello All,
Thank you for reporting the issue to us.
We have fixed the issue in the latest version of InDesign, Id 14.0.3Please upgrade your InDesign application to the latest version to try out the fix.
If you are unable to see the update yet, go to Creative Cloud desktop application, open the menu (three dots) from the top-right corner and click on ‘Check For App Updates’.
If you face any problems with the new update, do let us know in the comments.
You may also follow the below given link for the list of all fixed issues in Id 14.0.3
https://helpx.adobe.com/indesign/kb/fixed-issues.html -
Paragraph Return is changed into Paragraph Separator (U+2029)
Version: Indesign CC 2018 and Incopy CC 2018
The bug as described on https://forums.adobe.com/thread/2344905 still exists in the latest version.
During the exporting INDD into IDML, the error below occurs.
Certain Paragraph Return (\r) is changed into 'PARAGRAPH SEPARATOR'(U+2029) and the first sentence’s paragraph style is changed into the paragraph style of the second sentence which makes two sentences into one.
Every time this bug occurs, we have to open the INDD file and change “U+2029” into another character such as “space” and export it again.
Finally we found out that this error occurs when 8000th character is “Paragraph Return…11 votesThe fix for this issue is now available in the latest update 14.0.2 of InDesign 2019.
If you are unable to see the update notification yet, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.
Once the update button is shown against InDesign, click on the button to update to Id 14.0.2.If you face any problems with the new update, do let us know in the comments.
https://helpx.adobe.com/indesign/kb/fixed-issues.html -
Placed ICML files do not appear in the Assignments panel
Placed InCopy ICML files should appear in the Assignments panel. They do not. This is under InDesign CC2018.1.
The only step needed to reproduce this is to create an InCopy file. Save it and then place in InDesign.
11 votesHello All,
Thank you for your support. The issue is now fixed in the latest update of InDesign.
Please upgrade to the new InDesign 14.0 from your Creative Cloud Application.If you are unable to see the update yet, click on the menu (three dots) on the top right corner of Creative cloud app and click on “Check for App Updates”.
Let us know your feedback in the comment section.
Thanks,
Abhinav Kaushik
InDesign Team
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