6484 results found

1. New Document Window Zoomed/Cropped

   New document window opens zoomed in.

   Some options for opening a document (right hand side) are not visible and can't be selected as they are off-screen.

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   0 comments  ·  Document/Pages  ·  Edit…  ·  Delete…  ·  Admin →
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2. Interactive PDF go to destination not working

   Using InDesign CC 2019 14.0.1

   I have a 24 page report designed for print, with an additional layer which when visible adds interactive buttons to the top left corner of each page so I can also export an interactive PDF. The buttons are:

   Go to previous page
   Go to next page
   Go to destination linking to the contents page

   The document also contains URL hyperlinks and the contents links to each section of the report using bookmarks, but is not set up as a TOC. I'm not using any functions under the SWF/EPUB only section.

   When exported as an interactive PDF the Next Page, Previous Page, contents bookmarks and URL hyperlinks all work as expected, but the contents button using Go to Destination appears to do nothing.

   I tried using a bookmark, hyperlink destination and text anchor and none worked in Go to Destination once exported. I also tried both On Release or Tap and On Click as the event with no success.

   I tried setting up a brand new document just with a button using Go to Destination linking to a bookmark on release or tap and this worked when exported. I moved the pages of the report across to the new document, it stopped working.

   I started again with a new document and Go to Destination button. Again worked on export. I added Next and Previous page buttons, stopped working.

   We have three other documents currently live in the studio which use Go to Destination buttons. One is working on export. Two are not working. Of those two, one includes Next and Previous buttons, one does not and only contains Go to Destination buttons. My file is an update of a file created in an older version of InDesign. The other three are brand new documents created in the latest version of InDesign.

   When we have had problems with interactive functions not exporting in the past, we have been able to save the files as IDMLs then export from there with success but this is also not working anymore . The work around we currently have is to edit the button within Acrobat itself, but this is tedious given the original buttons were all on the master page and should be an easy export.

   Screenshots attached of the action that is exporting with Go to Destination when opened in Acrobat. Also a screen shot of the button set up (file name redacted)

   Using InDesign CC 2019 14.0.1

   I have a 24 page report designed for print, with an additional layer which when visible adds interactive buttons to the top left corner of each page so I can also export an interactive PDF. The buttons are:

   Go to previous page
   Go to next page
   Go to destination linking to the contents page

   The document also contains URL hyperlinks and the contents links to each section of the report using bookmarks, but is not set up as a TOC. I'm not using any functions under the SWF/EPUB only section.

   When exported as an interactive… more

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   26 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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   Need More Info  ·  amaarora responded

   Hi,
   Please can you share some sample document with which the issue is happening at anasgupt@adobe.com

   Thanks

3. "Fit frame to content" doesn't work anymore after a lot of pages in file

   Working on a catalogue, a lot of files in a book. The "fit frame to content" works good until after a lot of pages (I think after 50 or 60 pages) suddenly it doesn't work anymore. With a textframe & also tableframe. But with an image it still works...
   Also very change, when you split the textframe in for example 2, on the second textframe it will work (fit frame to content).
   All the fit options don't work for text & tableframes.
   The right-click and choose the option don't work and also the shortcut doesn't work.

   2 other colleagues have the problem too (same version).

   We use this option a lot, because we imported an XML and then we need to adjust the textframe after placing it on the page.

   Hope this problem will be fixed soon, haven't seen anyone reporting this issue. Thank you!

   Working on a catalogue, a lot of files in a book. The "fit frame to content" works good until after a lot of pages (I think after 50 or 60 pages) suddenly it doesn't work anymore. With a textframe & also tableframe. But with an image it still works...
   Also very change, when you split the textframe in for example 2, on the second textframe it will work (fit frame to content).
   All the fit options don't work for text & tableframes.
   The right-click and choose the option don't work and also the shortcut doesn't work.

   2 other colleagues have… more

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4. I can't open any file after upgrading to Catalina 15.10.1

   Yesterday I switched from Mojave to the new version of MacOS Catalina (15.10.1), and InDesign CC 2019 (updated to version 14.0.3) immediately after switching to the new operating system started to no longer open the files, either from the "Open file" both by double clicking on the file (I also tried to open the files as a copy, but InDesign also crashes in that case).
   Point out that I also tried uninstalling InDesign and erasing all preferences, but the situation is not solved.
   I kindly ask you to resolve the situation (which is not the downgrade to the old Mojave system) as soon as possible because I cannot work in this situation.
   My Mac is an iMac 4,2 GHz Intel Core i7 quad-core (16 GB 2400 MHz DDR4)
   Thank you in advance, Niki

   Yesterday I switched from Mojave to the new version of MacOS Catalina (15.10.1), and InDesign CC 2019 (updated to version 14.0.3) immediately after switching to the new operating system started to no longer open the files, either from the "Open file" both by double clicking on the file (I also tried to open the files as a copy, but InDesign also crashes in that case).
   Point out that I also tried uninstalling InDesign and erasing all preferences, but the situation is not solved.
   I kindly ask you to resolve the situation (which is not the downgrade to the old Mojave… more

   6 votes

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   2 comments  ·  Crash/Freeze/Hang  ·  Delete…  ·  Admin →
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   FIXED  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

   Fix for this issue is now available in the latest update of InDesign 2020 – that is, InDesign 15.0.2

   In the Creative Cloud Desktop application, click on the Updates section on the left. You should be able to see the Update available for InDesign. Please update your InDesign application to this version to try out the fix.

   Let us know in the comments section if you face any problem with the update process.

   —
   Adobe InDesign Team

5. Can't Export PDF due to Indesign background tasks error

   Re-installed latest version of Indesign and still have the problem.

   2 votes

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   0 comments  ·  PDF Export  ·  Delete…  ·  Admin →
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   Need More Info  ·  amaarora responded

   Hi,
   Please can you share the file at amaarora@adobe.com?

   Thanks

6. Export text or editable files from indesign to photoshop

   I neeI basically you want to save an InDesign document to Photoshop format and then edit it there? I have an indesign file, with

   Matias H.

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7. Bug to open Indesign : page failed to load

   I tried twice to install Indesign with my 7 days free but when I open it, it says me this message :
   "Page Failed to load.
   URL: file://Library/Application%20support/Adobe/CEP/extensions/cpm.adobe.ccx.start-2.10.0/index.html?v=2.10.0.21
   Error: ERRFILENOTFOUND (-6)
   ERRFILENOTFOUND"

   What can I do to resolve this problem please ?
   Thank you !

   1 vote

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   0 comments  ·  Performance/Usability  ·  Edit…  ·  Delete…  ·  Admin →
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8. InDesign CC2019 - blank control panel

   Just installed InDesign CC2019. Bizarrely the control panel containing the adjustment controls with character and paragraph setting is there but empty. I tried turning off and on, and resetting the workspace but to no avail. Resetting preferences on start up has worked but feel this could happen again.

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   80 votes

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   75 comments  ·  UI/UI Scaling  ·  Delete…  ·  Admin →
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   FIXED  ·  Abhinav Kaushik responded

   Hello All,

   Thank you for your patience all this while.
   This issue is now fixed in the latest update (Id 14.0.1) of InDesign CC.
   If you are unable to see the update notification yet, open the menu (three dots) from the top-right of Creative Cloud desktop application and click on ‘Check For App Updates’.

   Once the update button is shown against InDesign CC, click on the button to update your InDesign to Id 14.0.1 for the fix of the issue.
   Do let us know in the comments, if you face any problem with the new update.

   List of fixed issues can be found at: helpx.adobe.com/indesign/kb/fixed-issues.html

   Regards,
   InDesign Team

9. Easy-Access On/Off Toggle Needed for "Use Typographer's Quotes"

   I create and edit spec sheets that use lots of "typographer's quotes" and "non-typographer's quotes" AKA "inch marks." Having "use typographer's quotes" turned OFF allows me to type an "inch mark."

   So I constantly have to open preferences to turn typographer's quotes OFF to create inch marks in my dimensions charts, then turn it back ON to use typographer's quotes in my paragraphs.

   Adding a quick-access toggle for typographer's quotes, or even including a shortcut to type the opposite kind of quotation mark would be helpful and save time.

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10. Not able to scroll down beyond page 2-3 spread

    I have a 6-page document in spreads. I am unable to scroll down beyond pages 2-3 spread.

    InDesign 15.0.3 x64

    1 vote

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    Need More Info  ·  amaarora responded

    Hi,
    Please can you share a sample document along with a small video showing the issue?
    Also, are you on Mac or Windows machine?

    Thanks
    amaarora@adobe.com

11. InDesign crashes sporadically while scaling/rotating objects

    I've noticed numerous times that InDesign will crash while scaling/rotating objects. Can you please fix this bug?

    1 vote

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    CLOSED  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received an email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding: Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2021(v16.0.0.77) as it is more robust and contains a lot of bug fixes.

    We seek your support in our continual effort to improve InDesign.

    —
    Adobe InDesign Team

12. horizontal line appears in overprint preview

    when I enter overprint preview, a white thin horizontal line appears towards the top of my page. It appears in different spots on different pages. one image shows the page normally not in overprint, the other shoes in overprint with a white line towards the bottom of the photo. the line moves to different places when i go back and forth from overprint view.

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13. "You do not have access to this feature right now. Please check your network connectivity."

    2020 cc indesign.

    I have virgin fibre broadband and all internet connections are fine except this.

    Please can you advise

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14. Publish online issue: "You cannot use this feature right now. Please check your network connectivity"

    I have previously published online with no issues.

    Now I get:

    "You cannot use this feature right now. Please check your network connectivity"

    I definitely have connectivity!

    1 vote

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15. [ CC-2019 and 2020 ] The Convert-Endnotes-To-Footnotes Disaster SCOPE: SELECTION with CONTEXT MENU

    Hi together,
    I'm using the context menu available for text selection to convert endnotes to footnotes by selecting text in the endnote text frame.

    The result is not as expected. However it is better than using the dialog in menu Type for converting endnotes to footnotes with scope selection.

    What is the issue?
    One endnote was converted but not removed.
    Two footnote text are missing the first character.
    One footnote text has a special character that should not be there.
    Style overrides were not transferred.
    Footnote references get style overrides of the character they are attached to.

    All the important details, also screenshots together with a download link to my test files can be found at InDesign Prerelease or in the following thread at Adobe InDesign Forum:

    [ CC-2019 and 2020 ] The Convert-Endnotes-To-Footnotes Disaster SCOPE: SELECTION with CONTEXT MENU
    Laubender
    https://community.adobe.com/t5/indesign/cc-2019-and-2020-the-convert-endnotes-to-footnotes-disaster-scope-selection-with-context-menu/td-p/10936659

    Regards,
    Uwe Laubender
    ( ACP )

    Hi together,
    I'm using the context menu available for text selection to convert endnotes to footnotes by selecting text in the endnote text frame.

    The result is not as expected. However it is better than using the dialog in menu Type for converting endnotes to footnotes with scope selection.

    What is the issue?
    One endnote was converted but not removed.
    Two footnote text are missing the first character.
    One footnote text has a special character that should not be there.
    Style overrides were not transferred.
    Footnote references get style overrides of the character they are attached to.

    All the important… more

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16. InDesign 2020 not tagging lists properly on export to Interactive PDF

    If a paragraph style is used to define a tag for export to PDF, all numbered and bulleted lists used with that style inherit the same tag, rather than the list tag <L>, <LI>, etc.

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    1 comment  ·  PDF Export  ·  Delete…  ·  Admin →
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    Resolved For User  ·  amaarora responded

    Hi,
    Please use a separate style for the bullets with tag set to [Automatic]
    You are experiencing the issue due to an accessibility related bug fix done in v15.0

    See https://helpx.adobe.com/indesign/kb/fixed-issues.html
    Issue fixed: List should not export as List Tag if another tag is assigned

    Please let us know in comments section if it is otherwise.

    Thanks

17. Bugs with Whitespaces in Justification’s Composer when work with Thai language and other issues

    As my report on bug with text wrapping in 2020 version (https://indesign.uservoice.com/forums/601180-adobe-indesign-bugs/suggestions/38998636-bug-with-world-ready-composer-when-use-space-like). Many of issues were fixed, but some still remain.
    .
    Before going to the issue in the title of the post, I want to specify some issue that doesn’t fix form my last report. If you see on the attachment img 02, you will see the issue about text encoding (it just only my suspicion) that happen when you just copy and paste text (specifically in Thai) form 2020 version to 2019 or to another text editor. After I had pasted text into TextEdit almost vowels and tone marks were changed into quotation marks that which made me suspicious about text encoding in that language. (You can find .txt example download link in PS.)
    .
    I do not know that this issue has a relative to the issue in question. The white spaces. As you can see in “img 01” in attachment (and on Indesign file) on the text where I high-lighted.
    .
    First, you can see white space play as a character in the beginning of the line, like other white spaces such as thin-space. And you also see, when applied paragraph with Adobe World Ready Composer, either single line and paragraph, spaces other than whitespace that insert form space bar play as character on the end of the line when you apply text justify. In an example I shown to you, en-space did not collapse. It stilled as a character.
    .
    Other than that, you can see the close parenthesis was sole wrapped into the next line, even it should stayed with the last word.
    .
    Nearly half year, after you had claimed that Indesign support Thai, I still cloud’t update into 2020 version because of all these fatal issues.
    .
    PS. You can download example Indesign file form https://www.dropbox.com/s/k08yqdio1cs3ttb/Test%20AW%20Folder.zip?dl=0
    and you can download “Copy And Paste Text form Selection Text.txt” from https://www.dropbox.com/s/8sxrh3kzkagi0fm/Copy%20And%20Paste%20Text%20form%20Selection%20Text.rtf?dl=0

    As my report on bug with text wrapping in 2020 version (https://indesign.uservoice.com/forums/601180-adobe-indesign-bugs/suggestions/38998636-bug-with-world-ready-composer-when-use-space-like). Many of issues were fixed, but some still remain.
    .
    Before going to the issue in the title of the post, I want to specify some issue that doesn’t fix form my last report. If you see on the attachment img 02, you will see the issue about text encoding (it just only my suspicion) that happen when you just copy and paste text (specifically in Thai) form 2020 version to 2019 or to another text editor. After I had pasted text into TextEdit almost vowels… more

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    2 votes

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18. Bugs with Whitespaces in Justification’s Composer when work with Thai language and other issues

    As my report on bug with text wrapping in 2020 version (https://indesign.uservoice.com/forums/601180-adobe-indesign-bugs/suggestions/38998636-bug-with-world-ready-composer-when-use-space-like). Many of issues were fixed, but some still remain.
    .
    Before going to the issue in the title of the post, I want to specify some issue that doesn’t fix form my last report. If you see on the attachment img 02, you will see the issue about text encoding (it just only my suspicion) that happen when you just copy and paste text (specifically in Thai) form 2020 version to 2019 or to another text editor. After I had pasted text into TextEdit (you can find “Copy And Paste Text form Selection Text.txt” in attachment) almost vowels and tone marks were changed into quotation marks that which made me suspicious about text encoding in that language.
    .
    I do not know that this issue has a relative to the issue in question. The white spaces. As you can see in “img 01” in attachment (and on Indesign file) on the text where I high-lighted.
    .
    First, you can see white space play as a character in the beginning of the line, like other white spaces such as thin-space. And you also see, when applied paragraph with Adobe World Ready Composer, either single line and paragraph, spaces other than whitespace that insert form space bar play as character on the end of the line when you apply text justify. In an example I shown to you, en-space did not collapse. It stilled as a character.
    .
    Other than that, you can see the close parenthesis was sole wrapped into the next line, even it should stayed with the last word.
    .
    Nearly half year, after you had claimed that Indesign support Thai, I still cloud’t update into 2020 version because of all these fatal issues.
    .
    PS. You can download example Indesign file form https://www.dropbox.com/s/mp1qbvoga4ra66w/Test%20AW%20Folder.zip?dl=0

    As my report on bug with text wrapping in 2020 version (https://indesign.uservoice.com/forums/601180-adobe-indesign-bugs/suggestions/38998636-bug-with-world-ready-composer-when-use-space-like). Many of issues were fixed, but some still remain.
    .
    Before going to the issue in the title of the post, I want to specify some issue that doesn’t fix form my last report. If you see on the attachment img 02, you will see the issue about text encoding (it just only my suspicion) that happen when you just copy and paste text (specifically in Thai) form 2020 version to 2019 or to another text editor. After I had pasted text into TextEdit (you can… more

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19. when opening the Publish online dialog box, the windows doesn't appear entirely

    when opening the Publish online dialog bow, the windows doesn't appear entirely

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    1 comment  ·  ePub/HTML/Publish Online  ·  Delete…  ·  Admin →
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20. Blue Tool Tip and New Feature Boxes

    Holy **** these things are annoying, considering i've been using Adobe products for 20 years i dont need basic ******* things shoved in my face after a fresh install.... AND NO WAY TO TURN THE ******* THINGS OFF.

    Who's ******* idea was that! Add a way to turn them off, just the obnoxious blue tips, not the old tooltips. *******.

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    0 comments  ·  UI/UI Scaling  ·  Edit…  ·  Delete…  ·  Admin →
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