908 results found

1. InDesign CC ability to "constrain" with keyboard shortcuts lost

   Using InDesign CC 13.1, since latest update (5/31/18) all attempts to "constrain" with time saving keyboard shortcuts do not work as before. Shift to constrain horizontal or vertical position when moving an item. Command, Option, Shift to constrain while enlarging or reducing images. Cannot constrain in Illustrator with keyboard shortcuts either.

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2. For some reason Indesign is still painstakingly slow...

   The slightest movements take FOREVER!!!!

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   CLOSED  ·  amaarora responded

   Hello All,

   Thank you for your patience all this while.
   We had launched our investigation into the matter to get to the root cause of the problem. As the part of our investigation, we had reached out to many of you personally over email.
   We have concluded our investigation and have come up with few findings.

   1. For many of the users the issue got fixed after updating InDesign to a newer version.
   2. For some, the issue got resolved after disabling a third-party application such as Suitecase fusion etc.
   3. For few, the issue was intermittent and is no longer reproducible.
   4. For majority of the users, the underlying cause of the performance issue was identified to be related to span columns, cross-references, third party plugin etc.

   We have created separated threads for these issues and we are now working towards resolving them.

   However, over the time this thread has become too generic to serve its purpose effectively. As per your feedback and the outcome of our investigation we have created multiple threads to address each root cause separately and effectively.
   If you are facing any slowness in InDesign or seeing any other performance issue, we request you vote for the relevant thread or create a new thread specifying the action/workflow which is slowing you down.
   We seek your support in our continuous effort to improve InDesign.

   -InDesign Team

   Hello All,

   Thank you for your patience all this while.
   We had launched our investigation into the matter to get to the root cause of the problem. As the part of our investigation, we had reached out to many of you personally over email.
   We have concluded our investigation and have come up with few findings.

   1. For many of the users the issue got fixed after updating InDesign to a newer version.
   2. For some, the issue got resolved after disabling a third-party application such as Suitecase fusion etc.
   3. For few, the issue was intermittent and is no longer reproducible.
   4. For majority of the users, the underlying cause of the performance issue was identified to be related to span columns, cross-references, third party plugin etc.

   We have created separated threads for these issues and we are now working towards resolving them.

   However, over the time this thread… more

3. InDesign 13.0.1 can not follow an alias on a server share anymore

   InDesign 13.0.1 on a apple mac running 10.13.3 does not recognize alias (links) on a server share anymore. Photoshop still does.

   Steps: Go to a server share, no matter if an smb or afp share.
   Create a folder A. Place an file inside, e. g. 1.jpeg
   .
   Create an alias from folder A => A alias.
   In InDesign choose OPEN:
   Go to the server share
   The Folder A is in black typo an available. Highlight A and you see the file.
   The Alias A alias is gray, InDesign does not recognize the link.
   Do the same in Photoshop, you will see the file no matter if you chose the folder or the alias.
   All the years this worked in InDesign too (as expected).

   InDesign 13.0.1 on a apple mac running 10.13.3 does not recognize alias (links) on a server share anymore. Photoshop still does.

   Steps: Go to a server share, no matter if an smb or afp share.
   Create a folder A. Place an file inside, e. g. 1.jpeg
   .
   Create an alias from folder A => A alias.
   In InDesign choose OPEN:
   Go to the server share
   The Folder A is in black typo an available. Highlight A and you see the file.
   The Alias A alias is gray, InDesign does not recognize the link.
   Do the same in Photoshop, you will… more

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   Resolved For User  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

   If you create an alias of a folder (located on a server) and drag it to the desktop, it works. For quick creation of aliases this way, press Option-Command while you drag the original item to the desktop.
   Note : Accessing items of an folder’s alias located on a server has not worked in previous releases of InDesign too.

4. Problems saving Indesign CC 2018 files directly onto a server

   I have an issue saving Indesign CC 2018 files onto our server.

   I have attached two examples of the error messages we get.

   The only way we can work is to save the Indesign file, on to the Desktop and then moving over manually.

   We have installed the latest version of Indesign CC 2018 and MacOS High Sierra (Version 10.13.2).

   Any help or advice would be greatly appreciated.

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5. Scrolling too slow

   Adobe needs to improve scrolling speed. When using the slider, InDesign can't keep up with it.

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   Need More Info  ·  AdminPradeep Verma (Admin, Adobe InDesign) responded

   Which version of InDesign are you currently using and what is the operating system you are on? Does this happen in some specific cases or always for you?

6. 18.1 Workspace resets to 'essentials'

   I'm working with Indesign 18.1 (issue also has occured with other older versions).

   My custom workspace utilizes a two-screen setup, one screen for the actual layout and the other screen for all the menus/palettes etc.

   Everytime I close out of a document and reopen a new document, the custom workspace resets from my custom workspace to a generic one-screen workspace. In previous versions, that reverted workspace was 'essentials' but with 1.81 it seems to be a partially custom / nondescript workspace....most likely because I went and deleted the 'essentials' workspace here:

   /Applications/Adobe InDesign 2023/Presets/InDesign_Workspaces

   I am working with a lot of different files everyday so this constant "reset, reapply the workspace" process is a real chore.

   I have tried uninstalling/reinstalling the app, I've tried uninstalling/reinstalling/updating to the current version from an older version also.

   I'm working with Indesign 18.1 (issue also has occured with other older versions).

   My custom workspace utilizes a two-screen setup, one screen for the actual layout and the other screen for all the menus/palettes etc.

   Everytime I close out of a document and reopen a new document, the custom workspace resets from my custom workspace to a generic one-screen workspace. In previous versions, that reverted workspace was 'essentials' but with 1.81 it seems to be a partially custom / nondescript workspace....most likely because I went and deleted the 'essentials' workspace here:

   /Applications/Adobe InDesign 2023/Presets/InDesign_Workspaces

   I am working with a lot… more

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7. text wrap panel grayed out

   I do not have access to any functions of text wrap panel in Indesign 2022. Please see attached image. I really need this to work as I use text wrap often!

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8. can't see content when opening file, covered with red or black blocks or lines

   Issue started with upgrade to InDesign 16.2.1 that when I open file, content appears blank or covered with red or black blocks or lines. I have to repeatedly resize the window in order to work on the page. I also noticed issues when editing text. It only allows me to edit text that is one or two lines above where the cursor appears—very frustrating!

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9. InDesign v15.1 slow to open and poor performance generally

   Another decrease in performance between v15.0 (whcih was already very slow compared to v14) and v15.1 on Windows 10 x64 with a very high-spec workstation.

   Particularly frustrating is when you click on the icon in the taskbar to launch the app it appears as though nothing has happened and takes 30 seconds or so before the splash screen appears and the app appears to have launched. By which time you usually tried launching it again a few times!

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   Under Review  ·  amaarora responded

   Thanks for reporting. We are reviewing the issue.
   -InDesign Team

10. Right to Left direction select opposite direction

    When we want to select a character or word by using cursor key in Arabic text, it select the opposite direction, i.e. Ctrl + Left arrow key, Shift + Left arrow key, Ctrl + Shift + Left arrow key, or Ctrl + Shift + Left arrow key, will select a character or word on the right of cursor, even if already set to "Visual" in preference for cursor movement.

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11. Separation Preview Bug

    Separation preview will scrambled when you jump to next page and turn any colour separation off, the text and image from previous page will show on the current display page.

    This issue has beed existed since version 2017 to 2020. I saw some users are facing same issue from previous version and not been fix all these years.

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12. Spellcheck

    Spellcheck in InDesign 2020 build 15.0.2 doesn't work. It acts like it is working, but it never finds any misspellings. I noticed it yesterday when I sent an article to the proof reader and it came back with errors InDesign should have detected. I purposely put in misspellings, but InDesign found no spelling mistakes.

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13. Flashing screen

    When trying to open Illustrator AND InDesign, the "new document" window that automatically pops up is white and just flashes on and off the screen. If I try to click out of the screen, it closes the whole program. I can't access any of my files.

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14. Vector graphics randomly vanish upon transformation in high quality display mode

    If I have a simple InDesign document with a placed .ai or .pdf graphic, and set display quality to "high quality", then proceed to transform the frame using ctrl+shift+drag, the content of the frame will randomly disappear. To get it to display again I have to zoom in or out, or toggle between preview mode. Where multiple objects are on the page sometimes just the one I'm transforming will go, and sometimes others will vanish as well. See the attached video for a demonstration.

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15. Presentation mode is not entering fullscreen and hiding the UI

    Using InDesign on Windows 10. Recently (perhaps with the last CC update to 13.0.1 x64?) preview mode is no longer working as expected.

    Whether using shift+W or via the menu, instead of full-screen document + black background (expected behaviour for Presentation mode), InDesign instead appears to be going into Preview mode, where the UI remains onscreen. The pasteboard is changing to black, however, the UI remains instead of full-screen mode.

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16. Disturbed InDesign workflow with several Macs on Apple Server

    All Macs in the network are running macOS High Sierra 10.13.1 and InDesign CC 2018 13.01 – Server is running OS X El Capitan 10.11.5 and Apple Server 5.1.5.

    Prior to InDesign CC 2018 everything went fine. Now, users in the network (SMB share) are having issues opening/editing files saved by another user (with the same macOS and Indesign version, as mentioned above).

    I knew that the initial High Sierra upgrade could break file sharing, but all Macs have the latest macOS security update installed (hence version 10.13.1).

    Sometimes, if a user waits for up to 30 minutes, he/she can open InDesign files saved by another user without a problem. Nevertheless, this issue breaks workflow gravely.

    Any ideas on this problem? Anyone experienced issues like this? Perhaps updating the server to High Sierra and a newer Server version could fix the problem?

    Thanks in advance for your input.

    All Macs in the network are running macOS High Sierra 10.13.1 and InDesign CC 2018 13.01 – Server is running OS X El Capitan 10.11.5 and Apple Server 5.1.5.

    Prior to InDesign CC 2018 everything went fine. Now, users in the network (SMB share) are having issues opening/editing files saved by another user (with the same macOS and Indesign version, as mentioned above).

    I knew that the initial High Sierra upgrade could break file sharing, but all Macs have the latest macOS security update installed (hence version 10.13.1).

    Sometimes, if a user waits for up to 30 minutes, he/she can… more

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17. Gray box replaces images

    Adobe InDesign 13.0.1
    Mac OS 10.11.6

    Today for first time, I had three similar 8-page newspaper documents open and one of them displayed only a gray box where the front page photo (full page image) had displayed before. I tried checking all display settings and could not bring the image back. Meanwhile, other full page ads got gray boxes also. The other two documents displayed similar content with no problem.

    I quit InDesign, and re-opend problem document. It then displayed all of the images properly.

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    Closed: Fixed  ·  8 comments  ·  Performance/Usability  ·  Delete…  ·  Admin →
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18. Mouse Latency Issues

    Indesign 13.0; macOS High Sierra 10.13; Macbook Pro 15" 2015

    When using the trackpad the cursor lags even when the display mode is changed to fast. This lag is quite visible even in small size documents.

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19. Stop with the tips and tours!

    Stop popping up these tool tips and "tours." I don't want them. I don't need them. I have work to do.

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20. InDesign 20 won't open InDesign 19 file...

    ID 20
    Mac OS 14.7
    InDesign will not open an Indesign 19 file that was fine yesterday, I get the beachball, converting box then nothing. I tried opening through InDesign and the Finder - nothing. I 've re-started ID - nothing. Some ID 19 files DO open though...

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