Adobe InDesign: Bugs

When filing a new bug, please provide:

  1. Version of Adobe InDesign, InCopy or InDesign Server
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. Test file, screenshot, video or GIF capturing the issue (optional)
If you are facing a crash in InDesign, please submit the crash report as well. How to Submit Crash Report
Join the InDesign Prerelease Program to try out the new features and the bug fixes that are available in beta builds.

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  1. share for review is not working consistently

    If I try updating a share for review link the share for review panel freezes as shown in the attached image and nothing happens.
    I have to close and reopen the indesign file for the Share for Review to update the link, but it only works once or twice, before it begins to freeze again.

    3 votes
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    0 comments  ·  Share for Review  ·  Flag idea as inappropriate…  ·  Admin →

    We’ve released an update to InDesign – 15.1.2

    Please update to this latest version and see if the issue(s) you were facing earlier have got resolved.

    Remember to check how you are signed into your CC account and if need be, sign out and sign in again. Since Share for Review is a service and dependent on your login to your Adobe ID account, it is important that CCD app is working well with your credentials.


    Adobe InDesign team

  2. Atualizar Sumário - Crash - 15.1.1 x64

    Ao atualizar o sumário, o Indesign fecha automaticamente.

    1 vote
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    1 comment  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →

    Please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )

    Also, please send the following information to santalwa@adobe.com :
    • Reproducible Steps – What were you doing when InDesign crashed?
    • Video recording of the issue?
    • Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)


    Adobe InDesign Team

  3. ID 15.1.1 is unresponsible after table instert to 90 deg rotated window

    ID 15.1.1 is unresponsible after table instert to 90 deg rotated window or if anchored picture is moving between pages. I can send indd file to Adobe if they want.
    Thx...

    1 vote
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    1 comment  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →

    Please send the following information to santalwa@adobe.com :
    • Reproducible Steps – What were you doing when InDesign freeze?
    • Video recording of the issue?
    • Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)


    Adobe InDesign Team

  4. When I share to review, weird things happen

    I have InDesign 15.1.1 and I've been using the new Share to Review feature often. I've noticed that my text and tables would completely disappear on random pages and the Table of Contents became messed up as well. To make the text reappear, I had to adjust the size of the frame by a pixel or two then it would return. It didn't matter if I made the frame bigger or smaller.

    2 votes
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    1 comment  ·  Share for Review  ·  Flag idea as inappropriate…  ·  Admin →
  5. Indesign 15.1.1 crashing when placing an AI file

    Indesign 15.1.1 crashes every time when trying to place an AI file of a map that was originally exported from ArcGIS. Maps are complex, but I have never had a problem placing them before this update.

    2 votes
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    1 comment  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →

    Please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )

    Also, please send the following information to santalwa@adobe.com :
    • Reproducible Steps – What were you doing when InDesign crashed?
    • Video recording of the issue?
    • Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)


    Adobe InDesign Team

  6. Share for Review SYNC Broken

    I use "Share" > "Share for Review" on a Program for review by multiple departments for edits. I received notifications of over 200 edits, but upon opening the InDesign file to begin changes, the "Window" > "Comments" > "Review" Panel data is empty and again says "Create Review".

    So the connection from my online review and the source InDesign is broken. Additionally, there is no option to save that online version as a pdf to import the comments via that option in "Window" > "Comments" > "PDF Comments"

    4 votes
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    1 comment  ·  Share for Review  ·  Flag idea as inappropriate…  ·  Admin →

    We’ve released an update to InDesign – 15.1.2

    Please update to this latest version and see if the issues you were facing earlier have got resolved.

    Remember to check how you are signed into your CC account and if need be, sign out and sign in again. Since Share for Review is a service and dependent on your login to your Adobe ID account, it is important that CCD app is working well with your credentials.


    Adobe InDesign team

  7. Crash during spell check

    At any stage in spell checking but usually at the start. Running Mac Catalina and In Design 15.1.1 on a McBook Pro 2019.

    3 votes
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    5 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →

    Please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )

    Also, please send the following information to santalwa@adobe.com :
    • Reproducible Steps – What were you doing when InDesign crashed?
    • Video recording of the issue?
    • Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)


    Adobe InDesign Team

  8. Cannot remove hyperlink from image

    For some reason InDesign has no option to remove hyperlink from an image. It took me hours to search for solution until I gave up and deleted the image and recreated it with a new hyperlink. This is pathetic and needs to change. When you right click an image, we should see "Hyperlink" > "Remove Link". This is so basic, its really upsetting to have to post this here.

    1 vote
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    0 comments  ·  Styles  ·  Flag idea as inappropriate…  ·  Admin →
  9. "Shin Dot" and "sin Dot" does not work

    On Mac, InDesign version 15.1.1 - typing the Unicode character "Shin Dot" and "sin Dot" does not work with the keyboard, only with the glyphs panel

    5 votes
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    3 comments  ·  Text/Story/Table  ·  Flag idea as inappropriate…  ·  Admin →
  10. Some spreads gone grey and only export as blank pages in 15.1.1

    I have a 48-page magazine about to go to print and three spreads have suddenly gone grey - as you see in screenshot. In the Pages panel they appear blank and when I export them - also blank. Getting worried...

    Separately, the "Fit Page/Spread in Window" instead zooms in to 2,642% magnification.

    3 votes
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    1 comment  ·  Document/Pages  ·  Flag idea as inappropriate…  ·  Admin →

    Can you please provide more information to santalwa@adobe.com
    • Reproducible Steps – What were you doing when you encountered the issue in InDesign?
    • Error snapshot or video recording of the issue?
    • Is(Are) the issue related to a specific document(s)/asset(s)? If Yes, Can you please provide the document(s)/asset(s)?
    -
    Adobe InDesign

  11. Find/Change crashes InDesign

    Find/Change crashes everytime, if i apply say for example find ^^^ and replace with end of paragraph, and i apply on entire document or even say 4 pages, it hangs indefnitely and then I have to kill the process in Task Manager. I t does this everytime. So I am forced to work on each page and I have a 500 page book to format.

    1 vote
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    1 comment  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →

    We have released InDesign 2020.1.2(v15.1.2.226) with a lot of stability fixes. We recommend you upgrade to the latest version (if you’re not already on it) as it is more robust.

    If you still face this issue even after updating, please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )

    Also, please send the following information to santalwa@adobe.com :
    • Reproducible Steps – What were you doing when InDesign crashed?
    • Video recording of the crash?
    • Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)


    Adobe InDesign Team

  12. 2 votes
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    0 comments  ·  Share for Review  ·  Flag idea as inappropriate…  ·  Admin →
  13. Ungespeicherte Dokumente verloren

    Weil Adobe der Ansicht war, es müsse mal kurz Indesign neustarten und die Zugangsdaten überprüfen, habe ich gerade zwei ungespeicherte Dokumente verloren! Die Arbeit von acht Stunden!
    Es wurde zwar abgefragt, ob ich speichern will oder nicht, aber diese Frage kam so überraschend, dass ich gar nicht so schnell realisieren konnte, was da eigentlich los ist. Ich habe versucht, den Vorgang mit Esc abzubrechen. Daraufhin wurde Indesign ohne Speichern der geöffneten Dokumente trotzdem geschlossen.
    Hören Sie gefälligst auf, Ihre dämlichen Spielchen auf fremden Computern zu spielen! Sie können nicht einfach ohne Vorwarnung und Begründung ein Programm schließen, mit dem gerade…

    1 vote
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    1 comment  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →

    We have released InDesign 2020.1.1(v15.1.1.103) with a lot of stability fixes. We recommend you to upgrade to latest version (if you’re not already on it) as it is more robust.

    If you still face this issue even after updating, please send the following information to santalwa@adobe.com :
    • Reproducible Steps – What were you doing when InDesign crashed?
    • Video recording of the issue?
    • Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)


    Adobe InDesign Team

  14. Random Crashing of InDesign after sitting idle for long periods of time

    InDesign 2020 .1 and following has crashed on my computer a number of times after sitting idle fora long time. I've sent in the crash reports on most of the occurrences of this.

    The second thing that isn't working right is that hide application isn't working right on my mac which is operating using Catalina with a late 2012 iMac 27" with 24 gb of ram. The window just goes inactive but hides the desktop and is in full opaque view.

    and 3. When I open a file that has been made using a customized workspace, the app uses the…

    1 vote
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    1 comment  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →

    We have released InDesign 2020.1.2(v15.1.2.226) with a lot of stability fixes. We recommend you upgrade to the latest version (if you’re not already on it) as it is more robust.

    If you still face this issue even after updating, please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )

    Also, please send the following information to santalwa@adobe.com :
    • Reproducible Steps – What were you doing when InDesign crashed?
    • Video recording of the crash?
    • Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)


    Adobe InDesign Team

  15. InDesign 15.1.1 - Fonts not activating - stuck on spinning circle background tasks

    I have a problem on InDesign 15.1.1 - My Creative Cloud fonts are not activating... How can I sort this out? It's stuck on the spinning blue circle of doom - the background task has been saying queued for hours now.

    I need my fonts not sure what to do?? Help.

    4 votes
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    1 comment  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →
  16. Crash Adobe InDesign CC v15.02-v15.1

    It freezes when openning the program (Starting up Service Registry...) Adobe InDesign CC v15.02-15.1 (Installed Language: English International)

    (But Adobe Creative Cloud for Teams: Photoshop, Illustrator, Bridge and Acrobat DC are fine.)

    My Computer:

    PC Dell Inspiron 5680
    OS: Windows 10 Pro v2004 (64bit)
    Processor: Intel Core i7-8700 3.2GHz.
    HDD: 256GB SSD
    RAM: 16GB
    Display card: NVIDIA Geforce GTX 1070
    Display resolution: 1920x1080 Refresh rate: 60Hz.
    Monitor: Dell S2718H/HX

    3 votes
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    2 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →

    We have released InDesign 2020.1.1(v15.1.1.103) with a lot of stability fixes. We recommend you to upgrade to latest version (if you’re not already on it) as it is more robust.

    If you still face this issue even after updating, please send the following information to santalwa@adobe.com :
    • Reproducible Steps – What were you doing when InDesign crashed?
    • Video recording of the issue?
    • Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)


    Adobe InDesign Team

  17. Crashes when copying and then pasting into Photoshop

    Latest version release 15.1.
    Copied artwork that had eps file and spot color. Selected the group. Copied. Tried to open Photoshop screen (was already opened). InDesign then froze. Then crashed. Seperate elements work fine.. Not the grouped artwork.
    Expected results: Artwork is pasted onto a photoshop layer.
    Actual result: Crashes InDesign. No copy is shown to be pasted.

    1 vote
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    5 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →

    We have released InDesign 2020.1.2(v15.1.2.226) with a lot of stability fixes. We recommend you upgrade to the latest version (if you’re not already on it) as it is more robust.

    If you still face this issue even after updating, please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )

    Also, please send the following information to santalwa@adobe.com :
    • Reproducible Steps – What were you doing when InDesign crashed?
    • Video recording of the crash?
    • Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)


    Adobe InDesign Team

  18. Crash when copy/paste table cells in InDesign (15.1)

    Application crashes when copying/pasting table cell attributes.

    1 vote
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    0 comments  ·  Text/Story/Table  ·  Flag idea as inappropriate…  ·  Admin →
  19. 1 vote
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    1 comment  ·  Document/Pages  ·  Flag idea as inappropriate…  ·  Admin →

    Please provide more information to santalwa@adobe.com
    • Reproducible Steps – What were you doing when you encountered the issue in InDesign?
    • Error snapshot or video recording of the issue?
    • Is(Are) the issue related to a specific document(s)/asset(s)? If Yes, Can you please provide the document(s)/asset(s)?

    Adobe InDesign Team

  20. pasting crash

    Indesign 15.0.3
    OS X 10.15.5

    Indesign crashes when pasting text from a text file into any existing document.

    1 vote
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    2 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →

    We have released InDesign 2020.1.1(v15.1.1.103) with a lot of stability fixes. We recommend you to upgrade to latest version (if you’re not already on it) as it is more robust.

    If you still face this issue even after updating, please send the following information to santalwa@adobe.com :
    • Reproducible Steps – What were you doing when InDesign crashed?
    • Video recording of the issue?
    • Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)


    Adobe InDesign Team

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