Adobe InDesign: Bugs
When filing a new bug, please provide:
- Version of Adobe InDesign, InCopy or InDesign Server
- Steps to reproduce the issues
- Expected result
- Actual result
- Test file, screenshot, video or GIF capturing the issue (optional)
-
Crash on Export Interactive PDF inDesign 16.1
Crashes when exporting PDF interactive
1 votePlease send the following information to santalwa@adobe.com :
Reproducible Steps – What were you doing when InDesign the issue occurred?
• Video recording of the issue?
• Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)—
Adobe InDesign Team -
Hyperlink window causing crash/lockup
Hello,
I'm working on a file from February 2020 that contains hyperlinks. Every time I click to use the Hyperlink window to edit/update urls my InDesign locks up. However, when I try this in a new file I created in December, I'm not having any issues with the hyperlinks window/tool.
I'm using the latest version of InDesign CC (16.1).
I open the file, click the Hyperlinks window and the program locks up to where I have to force quit.(Not sure if it matters - I'm adding this comment from my Mac, but I'm trying to do this work on…
1 votePlease submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )
Also, please send the following information to santalwa@adobe.com :
• Reproducible Steps – What were you doing when InDesign crashed?
• Video recording of the crash?
• Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)—
Adobe InDesign Team -
indesign crashes when inserting copied text from an external document
indesign cc 2021 16.1
I open an existing indesign document
I copy text from a google doc / external file
I insert text into existing connected text frame with the text spreading over both frames-> indesign crashes
(restarting indesign did not help. restarting the mac did not help. wirting text by hand without copying works. copying text within the document works.)
3 votesPlease submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )
Also, please send the following information to santalwa@adobe.com :
• Reproducible Steps – What were you doing when InDesign crashed?
• Video recording of the crash?
• Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)—
Adobe InDesign Team -
Version 16.1.0.20 installiert - jedes geöffnete Dokument wird beim Speichern als defekt angezeigt
Gestern Abend die Version 16.1.0.20 installiert - heute wird jedes geöffnete Dokument beim Speichern als defekt angezeigt und soll repariert werden. Bitte um Hilfe!
1 votePlease send the following information to santalwa@adobe.com :
• Reproducible Steps – What were you doing when InDesign the issue occurred?
• Video recording of the issue?
• Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)—
Adobe InDesign Team -
share for review not working
So first, i made my link and everything went fine. Then after a few times updating it, it started saying that there was an error, and now, there's just nothing that appears in the panel.
1 voteTry the following solutions:
SOLUTION 1
-———
1. Close InDesign.
2. Bring up Creative Cloud Desktop (CCD) and Sign out.
3. Launch InDesign and Sign in here (not from the CCD).
4. Create a new document.
5. Open Share for Review panel.SOLUTION 2
-——-
1) Close InDesign.
2) Close Creative Cloud desktop app.
3) Navigate to the OOBE folder located here:
Windows: [System drive]:\Users\[user name]\AppData\Local\Adobe\OOBE
Mac OS: /Users/[user name]/Library/Application Support/Adobe/OOBE
4) Delete the opm.db file.
5) Launch Creative Cloud desktop app.
6) Launch InDesignPlease let us know if the above solutions work for you.
—
Adobe InDesign team -
2 votes
Please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )
Also, please send the following information to santalwa@adobe.com :
• Reproducible Steps – What were you doing when InDesign crashed?
• Video recording of the crash?
• Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)—
Adobe InDesign Team -
Visibility of levels of embedded AI files are not kept
When I use an AI file with multiple layers, InDesign 2020 (v. 15.1.3) doesn't keep the right visibility of layers when I update the AI file. The same is true when I re-open the InDesign file.
Same for InDesign 2021 (v. 16.0)
Not sure if this also happens with multilayered PSD files, I didn't checked yet.
Tried to recreate the file from scratch, no way to solve the issue.The problem never occurred in previous version of InDesign.
1 votePlease send the following information to santalwa@adobe.com :
• Reproducible Steps – What were you doing when InDesign the issue occurred?
• Video recording of the issue?
• Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)—
Adobe InDesign Team -
ID 2021 Document crashes all the time after trying to rename a template page from D to letters
The file has been corrupt. I can't work within anymore....
1 votePlease submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )
Also, please send the following information to santalwa@adobe.com :
• Reproducible Steps – What were you doing when InDesign crashed?
• Video recording of the crash?
• Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)—
Adobe InDesign Team -
Indesign 16.0 crashes when copying text with anchored object
ID crashes every time I try to copy text that includes an anchored object. As soon as I hit CMD+C, it crashes. I can copy the anchor object separately, but trying to grab it inline with text does not work. I've tried it with multiple different areas of text/objects. This has happened over the last two days, repeatedly, after multiple re-starts and prefs updates. ID 16.0 on MacBook Pro running Catalina 10.15.7.
EDIT: It seems to be an issue with one specific object. I can't seem to even copy that one by itself without crashing. I'll keep playing around to…1 votePlease submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )
Also, please send the following information to santalwa@adobe.com :
• Reproducible Steps – What were you doing when InDesign crashed?
• Video recording of the crash?
• Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)—
Adobe InDesign Team -
InDesign crashes on launch on 10.15.6
BUG REPORT: InDesign 2021 crashes on startup on mac OS 10.15.6. Adobe crash report suggested deleting preferences file. This file no longer exists under this OS. Need workaround, app is unuseable
1 votePlease submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )
Also, please send the following information to santalwa@adobe.com :
• Video recording of the crash?—
Adobe InDesign Team -
Absturz InDesign 2021
Bei Eingabe in InDesign 2021 Absturz: 'Union'-W (hängt mit dem einfachen Schlusszeichen und dem Bindestrich zusammen.
Ausrichten von Objekten: Unterkante Objekt an Oberkante nächstes Objekt. Also nicht nur mit Abstand "0"
1 votePlease submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )
Also, please send the following information to santalwa@adobe.com :
• Reproducible Steps – What were you doing when InDesign crashed?
• Video recording of the crash?
• Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)—
Adobe InDesign Team -
1 vote
Please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )
Also, please send the following information to santalwa@adobe.com :
• Reproducible Steps – What were you doing when InDesign crashed?
• Video recording of the crash?
• Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)—
Adobe InDesign Team -
1 vote
Please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )
Also, please send the following information to santalwa@adobe.com :
• Reproducible Steps – What were you doing when InDesign crashed?
• Video recording of the crash?
• Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)—
Adobe InDesign Team -
InDesign crashes and content disappears
InDesign sometimes crashes when saving, packaging, or exporting a file. It then corrupts file, removing content (entire text boxes are now empty). This is destroying files and setting me back hours in my workflow.
- Adobe InDesign 16.0
- Save/export/package
- Should have stable, usable files
- InDesign crashes and corrupts my source file
1 votePlease submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )
Also, please send the following information to santalwa@adobe.com :
• Reproducible Steps – What were you doing when InDesign crashed?
• Video recording of the crash?
• Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)—
Adobe InDesign Team -
InDesign 2021 keeps crashing
InDesign has crashed about 5 times since updating the other day. My team is also having the same problem. Mac and PC.
27 votesPlease submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )
Also, please send the following information to santalwa@adobe.com :
• Reproducible Steps – What were you doing when InDesign crashed?
• Video recording of the crash?
• Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)—
Adobe InDesign Team -
1 vote
We have released InDesign 2021(v16.0.0.77) with a lot of stability fixes. We recommend you upgrade to the latest version (if you’re not already on it) as it is more robust.
If you still face this issue even after updating, please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )Also, please send the following information to santalwa@adobe.com :
• Reproducible Steps – What were you doing when InDesign froze?
• Video recording of the issue?
• Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)—
Adobe InDesign Team -
InDesign 2021 crashes when opening some panels
For example, I select some text and click to open the Hyperlinks panel. ID crashes straight away.
Or I select an anchored object, right click to select Anchored Object > Options. The panel comes up with 'Inline' selected and then I click on 'Above Line'. It crashes straight away.
I've had a similar problem working in tables, when I right click to delete a row, it crashes immediately.
I've had to go back to 2020 to be able to work on some of my documents.
4 votesPlease submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )
Also, please send the following information to santalwa@adobe.com :
• Reproducible Steps – What were you doing when InDesign crashed?
• Video recording of the crash?
• Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)—
Adobe InDesign Team -
Indesign crashes when changing Endnotes to footnotes
I just updated to the 2021 that is really amazing. Only bug i have i can t any more convert endnotes to footnotes InDesign crashes each time on both of my computers . I am on Window 10 No idea why before i could do it. Thanks a lot
1 votePlease submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )
Also, please send the following information to santalwa@adobe.com :
• Reproducible Steps – What were you doing when InDesign crashed?
• Video recording of the crash?
• Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)—
Adobe InDesign Team -
Can't select gradients from swatches
Since installing the new InDesign 2021, I'm not able to apply my colour swatches to the gradient bar. When I click on a colour swatch, it changes the main fill rather than the gradient colour.
This was working before the update.
2 votesTo apply a swatch to one of the gradient stops, you have to hold down the Alt key and then click on a Swatch in the Swatches panel. Clicking directly on any of the swatches changes the fill color of the object to the Swatch color instead of changing the color of the gradient stop.
Please confirm the above in the previous release as well as InDesign 2021.—
Adobe InDesign team -
crash sleep mode
Hello,
I'm using InDesign 15.1.2 on a brand new Macbook Pro.
Several times a day InDesign crashes. It seems to happen most often when:
- my computer goes into sleep mode and I reawaken itbut it sometimes happens when:
- I copy text from a word document or email, and then try and paste it into a text frame within InDesign.Sometimes it happens for no reason, when I am using another program.
I have spent a lot of time on the Adobe community page trying various solutions but nothing seems to have worked. I have 'problem reports' from…
2 votesWe have released InDesign 2021(v16.0.0.77) with a lot of stability fixes. We recommend you upgrade to the latest version (if you’re not already on it) as it is more robust.
If you still face this issue even after updating, please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )Also, please send the following information to santalwa@adobe.com :
• Reproducible Steps – What were you doing when InDesign froze?
• Video recording of the issue?
• Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)—
Adobe InDesign Team
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