Adobe InDesign: Bugs
When filing a new bug, please provide:
- Version of Adobe InDesign, InCopy or InDesign Server
- Steps to reproduce the issues
- Expected result
- Actual result
- Test file, screenshot, video or GIF capturing the issue (optional)
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Crash when changing bullet character options
Just updated to the newest InDesign version (as of 28.03.2020).
Whenever changing the character style on a bullet list, in my case trying to change the character color of the bullet/numbering character (1., 2., 3. ...) , either via paragraph style -> bullet options or directl via character style window, InDesign crashes. The application does not crash when I choose the "Overprint Fill" option.1 voteHi,
Please can you share a sample document with which the crash is happening at amaarora@adobe.com?Thanks
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Cannot pull guides from ruler. Show Guides is on. This has been a problem in 15.0 and beyond!
Cannot pull guides from ruler. Show Guides is on. This has been a problem in 15.0 and beyond!
1 votePlease try trashing your application cache and preferences to see if the application starts working correctly.
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Adobe InDesign team -
Autoflow Text is Crashing InDesign
Autoflow text is crashing InDesign. The progress bar gets to about 90% and then it crashes.
The text document is about 50,000 words, so it's nothing unusual.
1 voteIf it’s possible, please share the document that you are trying to import using the autoflow text feature at sharewithid@adobe.com
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Adobe InDesign team -
Crash when smart reflowing a document with many anchored text boxes
Indesign is freezing/crashing when smart text reflow is used to reflow the attached document. Other documents are fine. This document is unique in that it contains many anchored text boxes and decimal tabs.
I am using InDesign 15.0.2
To witness the bug, 1) open the attached document, 2) click the red text marked with a note, 3) apply the "bug illustration" paragraph style.
1 voteHi,
Please can you share a sample document with which the crash is happening at amaarora@adobe.com?Thanks
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copy/paste of URL loses character style
ID 15.0.2; Mac OS 10.14.6
copy a passage containing a URL formatted with a character style
paste the passage
expect char. style to be retained
actual: char.. style is eliminated; reverts to [None]
This happens when char. style is named 'Hyperlink' or when a char. style with another name is used.
Related issue: 'New Hyperlink from URL' always creates and applies default char. style Hyperlink unless I name my char. style for URLs 'Hyperlink'; 'hyperlink', for example, will not be applied.
1 voteHi,
Please can you share a sample file and a video showing the problem?Thanks
amaarora@adobe.com -
Text-fields behave strange after InDesign 2020 update
Since the release of InDesign 2020 there frequently appears a circumstantial bug, that is not reasonable in any way:
When i double click (edit) or just copy any text-box, suddenly the content is moving downwards (about 3pt), so that it disappears in overflow text and has to be realigned. It even happens when I copy and paste those Elements or duplicate the whole page, so one of the most fundamental functions became futile (image "Adobe-Indesign-Bug-duplicate.jpg")!
Additional the maximum height of the box, before the text disappears in overset, isn't depending on the contents height like in older versions, but is…
1 voteHi,
Please let us know in comments below if you face the problem even after deleteing the InDesign cache and preferences.Refer: https://helpx.adobe.com/in/indesign/kb/indesign-preferences-support-file-locations.html for the steps to delete the roaming and local cached data folders
Thanks
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Print thumbnails to postscript — file unusable
When I print thumbnails [or a booklet] to a postscript file, InDesign 15.0.2 creates the file, but it cannot be read in either Preview or Acrobat.
You need to allow for a useable PS/PDF export for sharing thumbnails or booklets with colleagues who do not use InDesign.
1 voteHi,
Have you started to face problems only after updating to 15.0.2 version of InDesign?
Can you share a sample file and a video showing the steps you use for printing at amaarora@adobe.com?Thanks
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Crash when scaling text beound 1296 pt
I can repeatably make InDesign crash by:
1: Creating a big page (Mine is 250x100cm)
2: Making a textframe and writing a short word (I wrote "café")
3: Hit "E" and scale the frame by dragging the corners
4: If I scale the frame so the point size is higher than 1296 pt InDesign will crash.I am on InDesign 15.0.2 on MacOS 10.14.6
1 voteHi,
Please can you share a sample video showing the crash at amaarora@adobe.com?Thanks
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[15.0.2.323] Big problem with unrecognized user dictionaries
macOS 10.14.6 - multiple computers with us and with customers
We noticed today that extensive user dictionaries are recognized as such by the existing documents, but InDesign (current version) completely ignores them and thus incorrectly hyphens them.
In a special case, a very extensive user dictionary is linked as a symlink (alias) from the Dropbox into the corresponding Linguistics folder in Application Support / Adobe. So far, this worked wonderfully with all versions and has the advantage that adjustments are automatically distributed correctly via the Dropbox.
I tried the following:
the symlink resolved and the extensive dictionary (a lot of…3 votesPlease share the test document with us.
You can send them to pgaurav@adobe.com -
Indesign crashes when i copy or cut (shortcut and menu). 'reopen' crashes immediately too.
Indesign crashes when i copy or cut (shortcut and menu). 'reopen' crashes immediately too.
3 votesPlease help us to re-create the issue at our end by answering a few questions.
Is the issue still reproducible at your end?
Can you please share with us the indd file and steps for the crash?Thanks and Regards
InDesign Engineering -
InDesign 15.0.2 won't open
The new 15.0.2 version on a Mac will continue to bounce and not open. The splash screen doesn't show and the app will not respond. I have let the app try to open for an extended period of time, but after 10 minutes of just bouncing and not opening, the app has to be force quit.
1 votePlease help us to re-create the issue at our end by answering a few questions.
Is the issue still reproducible at your end?
Were you having any other InDesign version on the same machine?
Which version of mac are you using? Did you recently upgrade to Mac?Thanks and Regards
InDesign Engineering -
InDesign "hangs" when exporting to InCopy:
MAC, OS 15.10.3, InDesign 2020:
Problems exported via InCopy (hangs and hangs and sometimes crashes) YES I have updated InCopy too. InDesign will no longer export IDML files (could this be due to no longer available to open in CS6?)Unfortunately, I am the only person who has upgraded to Catalina.
Id this an Adobe fix or an Apple OS fix?
1 votePlease send the following information to santalwa@adobe.com:
• Reproducible Steps – What were you doing when InDesign/InCopy freeze?
• Video recording of the issue?
• Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)—
Adobe InDesign Team -
large footnote
When I touch up the large footnotes, The indesign file got corrupted
1 voteWe have released InDesign 2020.0.1 with a lot of stability fixes. We recommend you to upgrade to latest version (if you’re not already on it) as it is more robust.
If you still face this issue even after updating, please send the following information to santalwa@adobe.com:
• Reproducible Steps – What were you doing when InDesign issue occurred?
• Video recording of the issue?
• Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)—
Adobe InDesign Team -
InDesign 2020 hangs, had to Force Quit
Closed a document, leaving InDesign open with no documents open, then tried to quit InDesign. No response. After about a minute, had to Force Quit.
1 voteWe have released InDesign 2020.0.1 with a lot of stability fixes. We recommend you to upgrade to latest version (if you’re not already on it) as it is more robust.
If you still face this issue even after updating, please send the following information to santalwa@adobe.com:
• Reproducible Steps – What were you doing when InDesign freeze?
• Video recording of the issue?
• Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)—
Adobe InDesign Team -
15.0.1 crashes when creating new file // Mac Catalina 10.15.3
15.0.1 crashes when creating new file // Mac Catalina 10.15.3
File new, command+n, and selecting a new document in the window when opening InDesign all cause INDD to crash. The only way I can create a new file is to open an old file and save as, then delete content/change size/etc.
1 votePlease submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
Also, please send the following information to santalwa@adobe.com:
• Reproducible Steps – What were you doing when InDesign crashed?
• Video recording of the crash?
• Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)—
Adobe InDesign Team -
Crashes on opening document created in indd 2019
Crashed as soon as I opened a document from 2019. After several tries, I was able to open the same document successfully, but it didn't recognize fonts in the Document fonts folder. It didn't matter whether it was opened from within InDesign or from the Finder. The successful attempt was from the Finder.
1 votePlease submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
Also, please send the following information to santalwa@adobe.com:
• Reproducible Steps – What were you doing when InDesign crashed?
• Video recording of the crash?
• Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)—
Adobe InDesign Team -
InDesign 2020: crashing, undo doesn't work, missing fonts, text wrap is broken, so many bugs
The Undo bug is back. I tried to undo some text (in a table) and it reverted the document back to the previous save and then crashed.
On re-opening, ID complains that it can't find my installed fonts that I used in the document. They show up in the document, it just complains that they are not there. These are fonts that I bought and installed, so I know they are available.
I have also been having problems with text wrap not working half the time. I set a box (I've tried both image and text boxes) to text wrap…
1 votePlease submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
Also, please send the following information to santalwa@adobe.com:
• Reproducible Steps – What were you doing when InDesign crashed?
• Video recording of the crash?
• Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)—
Adobe InDesign Team -
next page doesn't work
Hi there,
When inserting Type=>Special Characters=>Marker=>Next page InDesign inserts the CM marker which is the current page. Consequently where I need the next page number to appear it displays the current page number.
Kind regards
Mike Howell2 votesThe text frame containing the Next Page Number Marker has to just touch the text frame and the correct page number gets picked. No need to link the text frames together. Just the fact that it touches the text frame will make it automatically pick the correct next page number that the text flows to in the document.
Hope that helps.
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Adobe InDesign team -
InDesign freezes and then crashes
Version: InDesign 15.0.1 x64
Issue(s): 1. One example is that when working in InDesign and go to save a file the application shows that the icon is spinning and never seems to stop spinning. Then an error message pops up on the screen indicating some sort of issue and then the application crashes to the desktop.
2. When opening up a file that I have been working on it takes a while to open and when it does open it opens a prior file that I was working on.
Expected Results: 1. When saving a file I am expecting the…1 votePlease send the following information to santalwa@adobe.com:
• Reproducible Steps – What were you doing when InDesign freeze?
• Video recording of the issue?
• Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)—
Adobe InDesign Team -
2020 moving pages
If I move pages that have hyperlinks from a 2019 ID version (converted), the move crashes ID 2020. The only way to get the move to stop crashing ID 2020 is to delete all the hyperlinks in the source ID doc that was converted from ID 2019.
Version is ID 15.0.1 ... and doing a reboot didn't fix it. I also saved the converted file as IDML to try and remove the "corruption" (that has worked in the past) and the re-constituted INDD file still crashes ID 2020.
If I try to copy and paste a text block with links…
1 votePlease submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
Also, please send the following information to santalwa@adobe.com:
• Reproducible Steps – What were you doing when InDesign crashed?
• Video recording of the crash?
• Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)—
Adobe InDesign Team
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