Adobe InDesign: Bugs
When filing a new bug, please provide:
- Version of Adobe InDesign, InCopy or InDesign Server
- Steps to reproduce the issues
- Expected result
- Actual result
- Test file, screenshot, video or GIF capturing the issue (optional)
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share for review is not working consistently
If I try updating a share for review link the share for review panel freezes as shown in the attached image and nothing happens.
I have to close and reopen the indesign file for the Share for Review to update the link, but it only works once or twice, before it begins to freeze again.3 votesWe’ve released an update to InDesign – 15.1.2
Please update to this latest version and see if the issue(s) you were facing earlier have got resolved.
Remember to check how you are signed into your CC account and if need be, sign out and sign in again. Since Share for Review is a service and dependent on your login to your Adobe ID account, it is important that CCD app is working well with your credentials.
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Adobe InDesign team -
Atualizar Sumário - Crash - 15.1.1 x64
Ao atualizar o sumário, o Indesign fecha automaticamente.
1 votePlease submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )
Also, please send the following information to santalwa@adobe.com :
• Reproducible Steps – What were you doing when InDesign crashed?
• Video recording of the issue?
• Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)—
Adobe InDesign Team -
ID 15.1.1 is unresponsible after table instert to 90 deg rotated window
ID 15.1.1 is unresponsible after table instert to 90 deg rotated window or if anchored picture is moving between pages. I can send indd file to Adobe if they want.
Thx...1 votePlease send the following information to santalwa@adobe.com :
• Reproducible Steps – What were you doing when InDesign freeze?
• Video recording of the issue?
• Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)—
Adobe InDesign Team -
When I share to review, weird things happen
I have InDesign 15.1.1 and I've been using the new Share to Review feature often. I've noticed that my text and tables would completely disappear on random pages and the Table of Contents became messed up as well. To make the text reappear, I had to adjust the size of the frame by a pixel or two then it would return. It didn't matter if I made the frame bigger or smaller.
2 votesCould you try exporting the document to PDF and see how the PDF appears in Acrobat?
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Adobe InDesign team -
Indesign 15.1.1 crashing when placing an AI file
Indesign 15.1.1 crashes every time when trying to place an AI file of a map that was originally exported from ArcGIS. Maps are complex, but I have never had a problem placing them before this update.
2 votesPlease submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )
Also, please send the following information to santalwa@adobe.com :
• Reproducible Steps – What were you doing when InDesign crashed?
• Video recording of the issue?
• Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)—
Adobe InDesign Team -
Share for Review SYNC Broken
I use "Share" > "Share for Review" on a Program for review by multiple departments for edits. I received notifications of over 200 edits, but upon opening the InDesign file to begin changes, the "Window" > "Comments" > "Review" Panel data is empty and again says "Create Review".
So the connection from my online review and the source InDesign is broken. Additionally, there is no option to save that online version as a pdf to import the comments via that option in "Window" > "Comments" > "PDF Comments"
4 votesWe’ve released an update to InDesign – 15.1.2
Please update to this latest version and see if the issues you were facing earlier have got resolved.
Remember to check how you are signed into your CC account and if need be, sign out and sign in again. Since Share for Review is a service and dependent on your login to your Adobe ID account, it is important that CCD app is working well with your credentials.
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Adobe InDesign team -
Crash during spell check
At any stage in spell checking but usually at the start. Running Mac Catalina and In Design 15.1.1 on a McBook Pro 2019.
3 votesPlease submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )
Also, please send the following information to santalwa@adobe.com :
• Reproducible Steps – What were you doing when InDesign crashed?
• Video recording of the issue?
• Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)—
Adobe InDesign Team -
Cannot remove hyperlink from image
For some reason InDesign has no option to remove hyperlink from an image. It took me hours to search for solution until I gave up and deleted the image and recreated it with a new hyperlink. This is pathetic and needs to change. When you right click an image, we should see "Hyperlink" > "Remove Link". This is so basic, its really upsetting to have to post this here.
1 voteDid you try clicking on the Trash can icon in the Hyperlinks panel?
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Adobe InDesign team -
"Shin Dot" and "sin Dot" does not work
On Mac, InDesign version 15.1.1 - typing the Unicode character "Shin Dot" and "sin Dot" does not work with the keyboard, only with the glyphs panel
5 votesHi,
Did it work in previous versions of InDesign? Or only started happening after InDesign 15.1.1?Which font are you using?
-InDesign Team
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Some spreads gone grey and only export as blank pages in 15.1.1
I have a 48-page magazine about to go to print and three spreads have suddenly gone grey - as you see in screenshot. In the Pages panel they appear blank and when I export them - also blank. Getting worried...
Separately, the "Fit Page/Spread in Window" instead zooms in to 2,642% magnification.
3 votesCan you please provide more information to santalwa@adobe.com–
• Reproducible Steps – What were you doing when you encountered the issue in InDesign?
• Error snapshot or video recording of the issue?
• Is(Are) the issue related to a specific document(s)/asset(s)? If Yes, Can you please provide the document(s)/asset(s)?
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Adobe InDesign -
Find/Change crashes InDesign
Find/Change crashes everytime, if i apply say for example find ^^^ and replace with end of paragraph, and i apply on entire document or even say 4 pages, it hangs indefnitely and then I have to kill the process in Task Manager. I t does this everytime. So I am forced to work on each page and I have a 500 page book to format.
1 voteWe have released InDesign 2020.1.2(v15.1.2.226) with a lot of stability fixes. We recommend you upgrade to the latest version (if you’re not already on it) as it is more robust.
If you still face this issue even after updating, please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )
Also, please send the following information to santalwa@adobe.com :
• Reproducible Steps – What were you doing when InDesign crashed?
• Video recording of the crash?
• Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)—
Adobe InDesign Team -
2 votes
Please check if you are properly signed into your Creative Cloud account. Try signing out and signing in again, if necessary.
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Adobe InDesign team -
Ungespeicherte Dokumente verloren
Weil Adobe der Ansicht war, es müsse mal kurz Indesign neustarten und die Zugangsdaten überprüfen, habe ich gerade zwei ungespeicherte Dokumente verloren! Die Arbeit von acht Stunden!
Es wurde zwar abgefragt, ob ich speichern will oder nicht, aber diese Frage kam so überraschend, dass ich gar nicht so schnell realisieren konnte, was da eigentlich los ist. Ich habe versucht, den Vorgang mit Esc abzubrechen. Daraufhin wurde Indesign ohne Speichern der geöffneten Dokumente trotzdem geschlossen.
Hören Sie gefälligst auf, Ihre dämlichen Spielchen auf fremden Computern zu spielen! Sie können nicht einfach ohne Vorwarnung und Begründung ein Programm schließen, mit dem gerade…1 voteWe have released InDesign 2020.1.1(v15.1.1.103) with a lot of stability fixes. We recommend you to upgrade to latest version (if you’re not already on it) as it is more robust.
If you still face this issue even after updating, please send the following information to santalwa@adobe.com :
• Reproducible Steps – What were you doing when InDesign crashed?
• Video recording of the issue?
• Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)—
Adobe InDesign Team -
Random Crashing of InDesign after sitting idle for long periods of time
InDesign 2020 .1 and following has crashed on my computer a number of times after sitting idle fora long time. I've sent in the crash reports on most of the occurrences of this.
The second thing that isn't working right is that hide application isn't working right on my mac which is operating using Catalina with a late 2012 iMac 27" with 24 gb of ram. The window just goes inactive but hides the desktop and is in full opaque view.
and 3. When I open a file that has been made using a customized workspace, the app uses the…
1 voteWe have released InDesign 2020.1.2(v15.1.2.226) with a lot of stability fixes. We recommend you upgrade to the latest version (if you’re not already on it) as it is more robust.
If you still face this issue even after updating, please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )
Also, please send the following information to santalwa@adobe.com :
• Reproducible Steps – What were you doing when InDesign crashed?
• Video recording of the crash?
• Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)—
Adobe InDesign Team -
InDesign 15.1.1 - Fonts not activating - stuck on spinning circle background tasks
I have a problem on InDesign 15.1.1 - My Creative Cloud fonts are not activating... How can I sort this out? It's stuck on the spinning blue circle of doom - the background task has been saying queued for hours now.
I need my fonts not sure what to do?? Help.
4 votesTry closing the document that shows the Background Tasks as queued. If the Auto-Activate Adobe Fonts option has been selected and you are connected to the internet, fonts in your document should get auto-activated.
Please try once again and let us know.—
Adobe InDesign team -
Crash Adobe InDesign CC v15.02-v15.1
It freezes when openning the program (Starting up Service Registry...) Adobe InDesign CC v15.02-15.1 (Installed Language: English International)
(But Adobe Creative Cloud for Teams: Photoshop, Illustrator, Bridge and Acrobat DC are fine.)
My Computer:
PC Dell Inspiron 5680
OS: Windows 10 Pro v2004 (64bit)
Processor: Intel Core i7-8700 3.2GHz.
HDD: 256GB SSD
RAM: 16GB
Display card: NVIDIA Geforce GTX 1070
Display resolution: 1920x1080 Refresh rate: 60Hz.
Monitor: Dell S2718H/HX3 votesWe have released InDesign 2020.1.1(v15.1.1.103) with a lot of stability fixes. We recommend you to upgrade to latest version (if you’re not already on it) as it is more robust.
If you still face this issue even after updating, please send the following information to santalwa@adobe.com :
• Reproducible Steps – What were you doing when InDesign crashed?
• Video recording of the issue?
• Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)—
Adobe InDesign Team -
Crashes when copying and then pasting into Photoshop
Latest version release 15.1.
Copied artwork that had eps file and spot color. Selected the group. Copied. Tried to open Photoshop screen (was already opened). InDesign then froze. Then crashed. Seperate elements work fine.. Not the grouped artwork.
Expected results: Artwork is pasted onto a photoshop layer.
Actual result: Crashes InDesign. No copy is shown to be pasted.1 voteWe have released InDesign 2020.1.2(v15.1.2.226) with a lot of stability fixes. We recommend you upgrade to the latest version (if you’re not already on it) as it is more robust.
If you still face this issue even after updating, please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )
Also, please send the following information to santalwa@adobe.com :
• Reproducible Steps – What were you doing when InDesign crashed?
• Video recording of the crash?
• Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)—
Adobe InDesign Team -
Crash when copy/paste table cells in InDesign (15.1)
Application crashes when copying/pasting table cell attributes.
1 voteHi
Can you please send a sample InDesign document in which you are facing the crash?Thanks
amaarora@adobe.com -
1 vote
Please provide more information to santalwa@adobe.com –
• Reproducible Steps – What were you doing when you encountered the issue in InDesign?
• Error snapshot or video recording of the issue?
• Is(Are) the issue related to a specific document(s)/asset(s)? If Yes, Can you please provide the document(s)/asset(s)?Adobe InDesign Team
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pasting crash
Indesign 15.0.3
OS X 10.15.5Indesign crashes when pasting text from a text file into any existing document.
1 voteWe have released InDesign 2020.1.1(v15.1.1.103) with a lot of stability fixes. We recommend you to upgrade to latest version (if you’re not already on it) as it is more robust.
If you still face this issue even after updating, please send the following information to santalwa@adobe.com :
• Reproducible Steps – What were you doing when InDesign crashed?
• Video recording of the issue?
• Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)—
Adobe InDesign Team
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