Adobe InDesign: Bugs

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  1. Version of Adobe InDesign, InCopy or InDesign Server
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. Test file, screenshot, video or GIF capturing the issue (optional)

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  1. Keyboard commands do not respond in document until text field is selected

    Indesign 14.0.2 x64
    Windows 10

    After opening any document, the keyboard does not work. Print, open, and quick key selections for tool will not register until I select the ​type tool with the mouse, and click on a text field so that the cursor appears.

    I then have to click on the selection black arrow tool for any keys to start working. I use mainly quick key shortcuts and commands all day, so this occurs every new document opened.

    1 vote
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    0 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →

    Could you please try clearing up(or renaming) your preferences and cache for InDesign 2019(14.0).
    If you still face the issue after doing the above, please share with us some screenshots and(or) small video demonstrating the problem.

    -InDesign Team

  2. panels / windows won't open, InDesign doesn't launch 80% of the time

    Honestly wasn't sure what to file this under. I am running the latest version of InDesign (version 14.0.2). About 4/5 times when I click to launch InDesign, it bounces for several minutes and then nothing happens... and then it stops bouncing and the dot under the app also goes away, yet the app says its open - still no windows. Eventually - usually after about 10-15 minutes of waiting - I have to right click, quit, and start again.

    But this is the part that really bothers me: When it finally does open properly and loads a document, many of…

    1 vote
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    0 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →

    Could you please try reinstalling InDesign application after clearing up(or renaming) your preferences and cache for InDesign 2019(14.0).
    If you still face the issue after doing the above, please share with us some screenshots and(or) small video demonstrating the problem.

    -InDesign Team

  3. GREP, odd behaviour in InDesign v. 14.0.2

    Search and replace with GREP in InDesign version 14.0.2 behaves oddly.

    This simple GREP used to work fine:
    (?<=\s)([\u\s\,]+)$

    It matches upper case letters, commas and space between them at the end of a paragraph. But now it only matches some of them.

    Really strange.

    1 vote
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    0 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  4. Indesign crashes every time opening in Mojave 10.14.4.

    Indesign crashes every time opening in Mojave 10.14.4.

    I tried uninstalling and re-installing, nothing works. Is there a fix?

    This problem is causing work deadlines to fail.

    Is there a way to completely erase all traces of Indesign CC 2019 from my Mac and start fresh?

    Here is the crash report attached as a text file.

    1 vote
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    1 comment  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →
  5. Bug when converting text into curves

    Bug when converting text into curve
    result MOVING

    1 vote
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    0 comments  ·  Text/Story/Table  ·  Flag idea as inappropriate…  ·  Admin →
  6. 1 vote
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    1 comment  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →

    Please submit the crash report to us. (Guidelines to submit it are available at https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
    Also, please let us know the following:
    Is the issue limited to a specific document(s)/asset(s)? – If yes, could you please share the document(s)/asset(s) with us at sharewithID@adobe.com?​
    - Does trashing InDesign Cache & Preferences help resolve the issue? Please take a backup of the same before trashing them.


    Adobe InDesign team

  7. InDesign 14.02 NOT PRINTING

    Adobe InDesign 14.02

    Only prints a solid line at the top of the page.
    No text, diagrams, etc being printed.
    When I try exporting to pdf, views OK on screen, but only blank pages will print.

    (Also, when I tried reverting to previous version, got message saying could not be done because file too complex or similar. Will try this option again, because I have GOT TO PRINT my files

    1 vote
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    0 comments  ·  Print/Packaging  ·  Flag idea as inappropriate…  ·  Admin →

    We need more information to look into this issue. Please provide the following information:
    - Does it print OK from previous version(s) of InDesign – that is, 14.0.1 or earlier?
    - After exporting to PDF and opening in Acrobat, does it print fine from there?
    - What is the printer you’re using? Do you have updated printer drivers for this printer?
    - What happens if you print to this same printer from other Adobe apps (try Illustrator/Photoshop, etc.)? What happens if you print to this same printer from other non-Adobe apps (try Word, Powerpoint, etc.)?


    Adobe InDesign team

  8. scripts panel not sorted by name

    Using: InDesign 2019 (v14.0.2); macOS Mojave 10.14.4

    I want to sort script files by name.

    https://indesign.uservoice.com/forums/601180-adobe-indesign-bugs/suggestions/31660828-scripts-panel-sorting

    This is a previously fixed issue...
    But it has the same issue again.

    1 vote
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    0 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,
    We were unable to reproduce the issue inhouse. Please can you share the below pieces of information
    1. Which locale of InDesign you are using?
    2. Have you tried to delete the cache and Preferences folder of InDesign and then see whether the issue is happening again?
    3. Can you provide the screen-shot of Script Panel?
    You may mail the information at the email sharewithID@adobe.com

    Thanks,
    Aman

  9. InDesign 14 opening network files as read-only

    We have been using InDesign for a while with files being stored on a network SMB share. on 4/4/19, after a few folks updated to 14.02, the Indesign and Incopy files are primarily only able to be opened as read-only.

    Network server permissions have been verified and no other changes have occurred in our environment.

    1 vote
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    1 comment  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →

    Please help us with answers to the below queries:

    1. OS version of the machine where issue is reproducible.
    2.Are the files opened simultaneously by more than one user?
    3. Does the same file which is opened as Read Only in Id 14.0.2, when opened in Id 14.0.1 opens fine?
    4. Does remounting the SMB drive fixes the issue?

  10. reverse layout crash

    InDesign CC14.0.1 ME always crashes when using the Reverse Layout option if you click on "yes" when the message "The publication contains frame linked between pages. Would you like to break the link?"

    If you click "no" it works OK, but "Yes" crashes. Even happens if there is only one page in the document.

    1 vote
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    1 comment  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →

    We have released an update for InDesign 2019 — that is 14.0.2 – which contains some stability fixes. If you are not already on 14.0.2 (build 324), we recommend you to update to this latest version.

    If you still face this issue even after updating, please submit the crash report to us.
    (Guidelines to submit crash are available at https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    Also, please send the following information at sharewithID@adobe.com, with the Subject line – Reverse Layout crash:

    • Error snapshot or video recording of the issue.
    • If the issue is specific to a document(s)/asset(s), see if you could share the document(s)/asset(s) with us.


    Adobe InDesign team

  11. Alt key modifier keeps toolbar active after use when zooming in using scroll wheel

    Not sure when this started happening, I only know that it's started irritating the heck out of me quite recently. I'm on Win 10 using InDesign 14.0.2

    Whenever I alt+scroll using the mouse wheel to zoom in/out, InDesign switches focus to the toolbar so that the next keyboard press will enact the menu.

    It becomes an issue when for example zooming into an active text box, if you need to type F, E, L, T, O, A, V, W, or H, after using alt+scroll you end up bringing up the View menu as soon as you hit the V key.

    1 vote
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    2 comments  ·  Performance/Usability  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,
    As per our understanding the issue is as follows:
    Launch InDesign.
    1. Press alt+scroll using the mouse wheel to zoom in/out.
    2. InDesign switches focus to the menu-bar so that the next keyboard press will enact the menu shortcut.
    3. Type F, E, L, or T after using alt+scroll

    Result:
    Menu entry is opened from the control strip (example View menu as soon as you hit the V key).

    Expected:
    Key press should select the suitable tool denoted by that key

    This has been the behavior since quite long and does not look like a break in behavior.
    Please can you confirm?

    Thanks

  12. InDesign, latest version. GREP: find period (.) character followed by endnote reference number. Should be (\.)(~U) but doesn't seem to work.

    GREP: find period (.) character followed by endnote reference number. Should be (\.)(~U) but doesn't seem to work.

    1 vote
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    0 comments  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,
    Please can you confirm if this GREP query works for small text ranges? (for example text selection containing around 10K characters)
    For me, the query works for just in a document containing one (.) followed by one endnote marker

    If it works for you as well on small documents, your issue may be same as https://indesign.uservoice.com/forums/601180-adobe-indesign-bugs/suggestions/37286893-cc-14-0-2-grep-search-not-working

    -Adobe InDesign Team

  13. Selection of PDF Comments

    InDesign CC2019 (14.02 x64) Windows 10

    I am only able to select the corresponding sticky note icon from imported PDF comments at 100% or less view magnification. This is unhelpful as at this scale, large dimension sized documents the text is greeked out, I need to zoom in to see what is written in my document to compare against the comment, but then have to zoom back out to select the next icon to bring that comment to the fore of the list.

    Please correct so I can select sticky notes while panning throughout a document at >100%.

    1 vote
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    2 comments  ·  PDF Comments  ·  Flag idea as inappropriate…  ·  Admin →
  14. Missing Font error after upgrading

    After the upgrading to cc 2019 , the older fonts which were installed in machine is giving missing font error, every time i have to sync the fonts. I am using windows 10 standard edition. Here is the screen shot of the error.

    1 vote
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    1 comment  ·  Others  ·  Flag idea as inappropriate…  ·  Admin →
  15. Indesign CC does not open

    Indesign CC 14.0.1 does not open. When I want to open Indesign it shows the loading screen but after that indesign closes.

    1 vote
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    1 comment  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →

    We have released an update for InDesign 2019 — that is 14.0.2 – which contains some stability fixes. If you are not already on 14.0.2 (build 324), we recommend you to update to this latest version.

    Does InDesign show a Crash Report dialog after it closes? If yes, please submit the crash report to us.
    (Guidelines to submit crash are available at https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    Also, see if trashing InDesign cache and prefs help resolve the issue.


    Adobe InDesign team

  16. Indesign wont open on double click

    Whenever i open indesign via double click ont he file the system fails to open, and i get a crash report) the only way is to open indesign program then drag the indesign file into that window for it to open

    2 votes
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    1 comment  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →

    We have released an update for InDesign 2019 (v 14.0.2) which contains some stability fixes. If you are not already on 14.0.2 (build 324), we recommend that you update to this latest version.

    If you still face this issue even after updating, please submit the crash report to us.
    (Guidelines to submit crash are available at https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    Also, please send the following information to sharewithID@adobe.com :

    • Error snapshot or video recording of the issue.
    • Is the issue related to a specific document(s)/asset(s)? If yes, could you please share the document(s)/asset(s) with us?
    • Does trashing InDesign Preferences and Cache help resolve the issue? (Please take a backup of the same before trashing them).


    Adobe InDesign team

  17. I emphasize enough how much I dislike the new styling on the text/paragraph style dialogues

    It is SOO much harder to select the paragraph (or whatever) style I need now. The key information in that dialogue is the style name, which I know you know because that's what you show when it's selected. But that style name isn't the most visible part of the drop-down. In my case, it's darn hard to see. This is slowing me way down and I'm feeling very grumpy about it.
    I was also really irritated when the resize quick keys did a switcheroo here after 20+ years, but I can get over that. This one -though! Apologies for the…

    1 vote
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    0 comments  ·  UI  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,
    This new menu you are seeing is only visible from the properties panel.
    You can still see the list of paragraph styles from the Paragraph Styles menu (Type→Paragraph styles) in the same way as it used to be in previous years.
    Please let us know if you still face the problem

    Thanks,
    Aman

  18. text bold italic regular

    Cannot easily change text with bold italics and bold regular to non-bold italics and non-bold regular.

    0. On Windows 7, InDesign 14.0.1 x64:
    1. In a normal text window, type "regular" in non-bold regular Times New Roman font.
    2. Then type "italics" in non-bold italic Times New Roman Font.
    3. Select the entire "regularitalics" phrase.
    4. Click Ctrl-B. The entire phrase correctly becomes bold.
    5. Click Ctrl-B again.
    Expected behavior: The entire phrase should revert back to regular.
    Actual behavior: Only "italics" reverts back to regular. The "regular" remains bold.

    1 vote
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    0 comments  ·  Text/Story/Table  ·  Flag idea as inappropriate…  ·  Admin →
  19. InDesign 2019 keeps crashing when I change the document size in the properties panel.

    Every time I want to change the document/page size in the properties panel so I can have different page sizes in the document InDesign crashes. Over and over.

    1 vote
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    2 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →

    We have released an update for InDesign CC2019 (v 14.0.1) which contains some stability fixes. If you are not already on 14.0.1 (build 209), then we recommend you to update to latest version.

    If you still face this issue even after updating, please submit the crash report to us.
    (Guidelines to submit crash are available at helpx.adobe.com/indesign/kb/submit-crash-re..)

    Also, please send the following information to santalwa@adobe.com :

    • Error snapshot or video recording of the issue.
    • Is the issue related to a specific document(s)/asset(s)? If yes, can you please share the document(s)/asset(s) with us?

    Adobe InDesign team

  20. Indesign CS5 Extended crashes while launching

    https://pastebin.com/HecDn9ag

    I hope someone can help me here, as I couldn't find a solution in other threads. I run CS on Mac OS X 10.9.5. All other programs run fine, except InDesign.

    All help is much appreciated!

    1 vote
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    3 comments  ·  Crash  ·  Flag idea as inappropriate…  ·  Admin →

    We have released an update for InDesign CC2019 (v 14.0.1) which contains some stability fixes. If you are not already on 14.0.1 (build 209), then we recommend you to update to latest version.

    If you still face this issue even after updating, please submit the crash report to us.
    (Guidelines to submit crash are available at helpx.adobe.com/indesign/kb/submit-crash-re..)

    Also, please send the following information to santalwa@adobe.com :

    • Error snapshot or video recording of the issue.

    Adobe InDesign team

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