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  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
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252 results found

  1. PDF Workflow shows syntax error in exported PDF Version 18.5

    I read that there was some Problems with PDF export since InDesign version 18.4. And i want to report that there are still issues with the latest version 18.5. Our Workflow reports syntax error in pdf and aborts procession. Its a full stop, no detailed error messages were shown. The only solution for us is to place the PDF again in older InDesign (17.4) and export a PDF from there.

    2 votes

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    Need More Info  ·  0 comments  ·  PDF Export  ·  Admin →
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  2. Adobe InDesign 18.5 missing Fonts

    Missing Fonts in Adobe InDesign 18.5.

    Hello,
    Our Corporate Font is always missing in Adobe Indesign 18.5. Our IT checked the Font istallation, Libraray Font Cache ... and we got the Info, it is only an Adobe InDesign problem. Cause the corporate Font is in Adobe Illustrator or Photoshop available.

    The complete Grafik Team has installed otf and ttf Fonts. (And no we don't use Postscript Typ 1 Fonts.) 😉

    Our Typedesigner tested the Font, everything is ok.
    We are using InDesign 18.5 on Mac Ventura 13.5. Deinstalling and install InDesign 18.5 new didn't solve the Problem. The complete Font-Family…

    1 vote

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    1 comment  ·  Text/Story/Table  ·  Admin →
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  3. Export PDF is crashing PAC checker due to font issue

    Since version 18.4, sometimes the embedding of specific fonts is causing PAC to get a system error. I know this because I sent my file to Axaio (made-to-tag) when I couldn't figure out why PAC was not working. They told me this started happening since version 18.4, which has something to do with fonts. They suggested finding a TrueType version of the font to get around this bug or download 18.3. I use Indesign all the time and need this bug to be fixed.

    1 vote

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    1 comment  ·  PDF Export  ·  Admin →
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  4. relink with file extension bug

    Relink File Extension is not working. This bug seems persistent so I can only assume not too many people are reporting it, but it's slowing down my productivity. When I try to use Relink File Extensions and choose the option to link images that have the .psd extension rather than a .jpeg I get the error message "Failed to find 1 links in new folder. These links have not been relinked, and will remain selected in the Links panel." Each time I've attempted to do this over the last couple of months, I double-check that the only difference in the…

    1 vote

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    1 comment  ·  Performance/Usability  ·  Admin →
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  5. 18.4 and 18.5 exported PDF corrupted

    Hi guys,

    Our books are printed in house with Xerox Nuvera 288 Presses. We recently faced this issue, and tho it should be addressed in 18.5 updated, we're still facing the same problem in 18.4 with 18.5 (Images attached below) where the whole book is printed out, but have left a single page blank.

    In this example, this page 85 went blank every time we ran it through the press when exported with 18.4 and 18.5, but got no problem with 18.3. This error also happened to 9 out of 10 book titles (exported with 18.4 and 18.5) that we…

    10 votes

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    11 comments  ·  PDF Export  ·  Admin →
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    Need More Info  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

    We have released InDesign 18.5 version available via CCD app. Please check if the issue is resolved in this update.


    If the issue still persists, we would like to look at the InDesign file. So if you could share it with us, please do so by putting it at a shared location and give us the link.


    --

    Adobe InDesign team

  6. M1 Mac Graphic Problems Continue

    As others have mentioned InDesign graphic performance on M1 Macs is unacceptable. This was marked as "fixed" but it continues with macOS Ventura 13.0.1 and InDesign 18. For example, the screen does not always redraw when scrolling or jumping to a different page until you move your pointer. Switching to a different program and then back to InDesign also fixes the problem for a while. It doesn't matter whether GPU Performance is on or off. This is the most fundamental functionality. Please figure it out and fix it once and for all.

    10 votes

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    13 comments  ·  Performance/Usability  ·  Admin →
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  7. Absurd translation of the word "spread" in Czech UI

    Please correct the absurd translation of the “spread” on the Effects window. In this context, you cannot translate it as “dvojstránky” (= two pages) but rather “rozšíření” – in InDesign CS6 the translation is correct.

    Please note that in some languages one word can have multiple meanings. For example, in Czech we have one word for month and moon. The words are not interchangeable, you can’t say “the moon of July” in English. But this is exactly how you translate the aformentioned expression!

    It is the same with the word spread in English, it has multiple meanings and cannot be translated…

    4 votes

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    4 comments  ·  Others  ·  Admin →
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  8. InDesign crashes/freezes on Quit

    When quitting from MacOS Dock (right-mouse click on the icon), Indesign crashes like most of the time.

    5 votes

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    2 comments  ·  Crash/Freeze/Hang  ·  Admin →
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  9. Buttons Reverting to Top-Most Destination

    I set up all of my buttons on different parent pages and amended pages based on parent pages, gave them all unique names and set their destinations. They worked perfectly for precisely one export to interactive PDF and then most of the buttons reverted to the top-most destination in the list when I reopened the document.

    1 vote

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    Need More Info  ·  1 comment  ·  Others  ·  Admin →
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  10. Can't create snap to baseline style

    I just paid for and downloaded ID 17.2.1 after using cs6 and need to meet a deadline for a four page newsletter. I can't seem to find any buttons whatsoever that allow me to create a body style with the text snapping to the baseline. My text is all over the shop. Did I just do a faulty download, or am I missing something? Where is the option for baseline snapping or not snapping?

    1 vote

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    0 comments  ·  Adjust Layout  ·  Admin →
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  11. InDesign 17.2 Export XML crashes

    Adobe InDesign 17.2.0.20
    macOS 12.3.1

    Upon exporting XML from an InDesign file, InDesign crashes. This does not happen with Adobe InDesign 17.1.0.50.

    Please see attached crash logs and error messages received from InDesign.

    1 vote

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    4 comments  ·  Crash/Freeze/Hang  ·  Admin →
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  12. InDesign 17.1 not working properly

    InDesign (17.1) is acting very strange for the last two months. When I click on File, Edit, View or any other topic, the tab does not open. I cannot access any action under those tabs. Also, when I eventually get to work with my document, it is extremely slow to save. It turns, and turns forever. I've been working with InDesign for over 20 years and it's the first time I have so much trouble with the software. How can that be fixed?

    3 votes

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    2 comments  ·  Performance/Usability  ·  Admin →
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    Need More Info  ·  AdminRavi Kiran (Senior Lead Quality Engineer, Adobe InDesign) responded

    Can you try the following and see if it solves your issue:


    1. Quit InDesign.
    2. Delete the following:

    /Users/your_user_name/Library/Caches/Adobe InDesign 

    /Users/your_user_name/Library/Preferences/Adobe InDesign 

    /Users/your_user_name/Library/Caches/CSXS/cep_cache


    --

    Adobe InDesign team

  13. Share for Review

    After sending out a "Share for Review" in InDesign, I went back to the file after people made comments and when I go to the review, the only option is to create a new review. But if i go to my email notification and click on the link, I can see the review that way. I did not "save as" to the file.

    3 votes

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    1 comment  ·  Share for Review  ·  Admin →
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  14. Transparency from PSD or PNG not showing in InDesign 17.0.1

    Since InDesign updated to v17.0.1 (from the v17 before this), transparency on pngs and psd's has stopped working. Instead it drops in a black background and messes with the colours.
    The image on blue shows how it should work (using a workaround dropping it onto white and setting the transparency to darken), the other is with the PNG or PSD imported with transparency. It was fine yesterday before updating.

    1 vote

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    0 comments  ·  Effects/Transparency  ·  Admin →
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  15. 2022 InDesign bugs

    when using ID 2021 and before, When I sized a graphic, say, from 100 to 50%, the info box would say the graphic is now 50%. In ID 2022, when I reduce a graphic, the box says it is 100%. I am not liking this.

    2 votes

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    0 comments  ·  Graphics/Images/Assets  ·  Admin →
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    Need More Info  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    Please send the following information to santalwa@adobe.com :
    • Reproducible Steps – What were you doing when the issue occurred?
    • Video recording of the issue
    • Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)

    —
    Adobe InDesign Team

  16. Every time I use "insert endnotes" Indesign CC 2022 crashes

    Whenever I insert endnotes InDesign CC 2022 crashes

    1 vote

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    0 comments  ·  Crash/Freeze/Hang  ·  Admin →
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    Need More Info  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    Please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )

    Also, please send the following information to santalwa@adobe.com :

    • Reproducible Steps – What were you doing when InDesign crashed?
    • Video recording of the crash
    • Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)

    —
    Adobe InDesign Team

  17. Changing default language causes InDesign to crash and language remains unchanged

    InDesign v 16.4 & InDesign v 17.0 on macOS Catalina

    InDesign keeps crashing when you’re trying to change the default language. Received a large file with French as default and we need to localize it for US market.

    Paragraph Styles > [Basic Paragraph] > Advanced Character Formats > Language: French (Change to English: USA) > OK

    CRASH

    Edit > Find/Change > Find Format > Advanced Character Formats > Language: French > Change Format > Advanced Character Formats > Language: English: USA > Change All

    CRASH

    The language is suppose to change so that the symbols will be correct. For example…

    1 vote

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    0 comments  ·  Crash/Freeze/Hang  ·  Admin →
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    Need More Info  ·  AdminSanyam Talwar (Senior Lead Software Engineer, Adobe InDesign) responded

    Please submit the crash report to us. (Guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html )

    Also, please send the following information to santalwa@adobe.com :

    • Reproducible Steps – What were you doing when InDesign crashed?
    • Video recording of the crash
    • Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)

    —
    Adobe InDesign Team

  18. User Interface got large

    The User interface got large and many commands in the control bar have been hidden even if I set it on Small in the preferences!
    I can't get the small interface that was in the previous version.

    2 votes

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    3 comments  ·  UI/UI Scaling  ·  Admin →
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  19. Indesign Effect Not working

    Screen Under Effect dropdown is not working. Please see the difference before and after screenshots. My InDesign is the latest 17.0. Please let me know the solution ASAP. Thank you.

    1 vote

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    0 comments  ·  Effects/Transparency  ·  Admin →
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  20. Linked EPS appears with jagged/rough edges even on High Quality Display

    I've never seen this before, but linked vector EPS files aren't previewing properly in InDesign. The edges are super jagged when they should be smooth lines.

    3 votes

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    3 comments  ·  Graphics/Images/Assets  ·  Admin →
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