Adobe InDesign: Bugs
When filing a new bug, please provide:
- Version of Adobe InDesign, InCopy or InDesign Server
- Steps to reproduce the issues
- Expected result
- Actual result
- Test file, screenshot, video or GIF capturing the issue (optional)
7008 results found
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Crash on deleting duplicated XML tag
Indesign CC 2019 (Version 14.0.1)
Mac OS Mojave on Mac mini (Late 2014)Hello, I have a document ready to import XML data, with existing XML structure and tagged elements in page.
Afterwards I import XML data into XML structure and then duplicate (copy and paste) text frame that contains a table with an image placed into a cell table.
If I try to delete resulting duplicated XML tag, application crashes.
Same result if I duplicate (copy and paste) XML tag directly.These are the steps:
1) Open document with prepared XML structure and tagged elements in page.
2) Import…-
CRASH_REPORT.txt 187 KB -
step_8_delete_duplicated_tag.png 230 KB -
step_7_delete_duplicated_tag.png 300 KB -
step_6_paste_frame.png 153 KB -
step_5_copy_frame.png 279 KB -
step_4_imported_xml.png 113 KB -
step_3_import_xml.png 142 KB -
step_2_import_xml.png 254 KB -
step_1_startdoc.png 98 KB -
CRASH_REPORT.txt 187 KB -
step_8_delete_duplicated_tag.png 230 KB -
step_7_delete_duplicated_tag.png 300 KB -
step_6_paste_frame.png 153 KB -
step_5_copy_frame.png 279 KB -
step_4_imported_xml.png 113 KB -
step_3_import_xml.png 142 KB -
step_2_import_xml.png 254 KB -
step_1_startdoc.png 98 KB -
CRASH_REPORT.txt 187 KB -
step_8_delete_duplicated_tag.png 230 KB -
step_7_delete_duplicated_tag.png 300 KB -
step_6_paste_frame.png 153 KB -
step_5_copy_frame.png 279 KB -
step_3_import_xml.png 142 KB -
step_4_imported_xml.png 113 KB -
step_2_import_xml.png 254 KB -
step_1_startdoc.png 98 KB -
CRASH_REPORT.txt 187 KB -
step_8_delete_duplicated_tag.png 230 KB -
step_7_delete_duplicated_tag.png 300 KB -
step_6_paste_frame.png 153 KB -
step_5_copy_frame.png 279 KB -
step_4_imported_xml.png 113 KB -
step_3_import_xml.png 142 KB -
step_2_import_xml.png 254 KB -
step_1_startdoc.png 98 KB
3 votesThanks for reporting the issue and providing the test files. We are able to reproduce the crash.
We are going to review this issue.—
Adobe InDesign team -
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Keyboard shortcuts don't work if only one file is open.
When I have just one file open in Indesign, the keyboard shortcuts don't work. Open another file, they start working again. Or, wait long enough, then they start working with just one file open. All keyboard shortcuts, not just some.
3 votes -
InDesign 2019 Data Merge not allowing Multiple Records per page
The dropdown to allow Multiple Records per page is not available (not that it ever worked perfectly). Using the exact same settings, text, and csv file, it works fine in 2018.
3 votes -
Eyedropper doesn't pick up the correct color
I'm trying to select a color in a pdf that was placed in an InDesign document. The eyedropper won't pick up the correct color. It's consistently choosing a color that's darker than the color I want. I have zoomed in all the way so I can click on individual pixels, but that doesn't make a difference. I'm clicking on a light gray (almost white) pixel and the eyedropper is choosing a dark gray.
The layer with the pdf is the active layer and it is unlocked. I'm using InDesign CC 14.0.1
3 votes -
find font
Find Font isn't working for certain fonts. See the attached gif. I'm trying to change a passage of text set it Calibri (which I don't have installed) but when I open Find Font, Calibri isn't listed there so I'm unable to swap it out
3 votesHi,
Is the issue reproducible consistently?
Can you please mail me a sample file with which i can see the issue?Thanks
amaarora@adobe.com -
Paragraph style overrides key quick not working
When I select a paragraph and want to keep the character styles, but override the paragraph levels styles while holding down Ctrl/Shift click, this quick key does not work. Nothing happens. It used to work for CC2017. Ctrl click works for overriding character styles though. This is a nuisance, especially when it worked before
3 votesTo remove paragraph-level overrides, but preserve character-level overrides and character styles, in the Paragraph Styles panel, hold down Shift+Ctrl and click on the Clear Overrides button at the bottom of the panel.
To remove character-level overrides, but preserve paragraph formatting overrides, hold down Ctrl as you click on the Clear Overrides button at the bottom of the Paragraph Styles panel.Please also see this article: https://indesignsecrets.com/5-ways-of-removing-overrides-applied-to-paragraphs.php
Adobe InDesign team
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Pasteboard not centered in layout view
I'm not sure if this is the right bug category, but when trying to view spreads, no matter what view option I pick, the pasteboard is aligned right only, with lots of extra room on the left. If I scroll all the way left, the left edge of the pasteboard is about in the middle of the view area and if I scroll all the way right, nothing past the right edge of the pasteboard is visible. It should be the other way around if not centered, because at least then, all my tool panels wouldn't cover up what I…
3 votesWe’ve not heard of this one before.
Could you show us a screenshot (sharewithid@adobe.com)?Thanks,
Adobe InDesign team -
Pdf export Doc- Blank Pages NO printing of png. Images - Latest InDesign Version
Hi
I believe I am not the first one to experience this terrible frustration, not being able to get a clean Pdf export doc that I send to print. One blank page is coming out of the printer instead of the one with the pics. I use Mojave 10.14.3 and the latest InDesign version. I also unchecked the PrefLight box.
Anyone can help to sort out that issue?3 votes -
Publish online feature not working after deactivating renewal of creative cloud plan
After I deactivated the renewal of my annual plan (long before the date of renewal), I experienced an issue. When I try to publish from InDesign, it says "error #315: this service is unavailable...". On the My Plans section of the website it says I should still have access to this service until my plan expires. I contacted customer support and they basically told me they can't do anything. I assume this is a bug as the website says I do have access to it, but the app wont let me use it.
3 votes -
it takes forever to get the document analytics then it comes up after 5 -7 minutes with all zeroes. Trying again, it comes up with other #s
it takes forever to get the document analytics then it comes up after 5 -7 minutes with all zeroes. Trying again, it comes up with other #s
3 votes -
Crash when placing DOCX with paragraphStyles
Version: InDesign 14.0.1, macOS 10.14.3
Steps:
1. Open attached InDesign document (please rename .jpg in .indd, there was a bug while uploading the file)
2. Place "ThisDocumentHasParagraphStyles.docx" in the document
3. InDesign crashes :-(It seems it has something to do with the ParagraphStyles that are in the Word document. If I try to place the DOCX file named "ThisDocumentDOESNTHaveParagraphStyles.docx", then InDesign doesn't crash.
Attached is a screen video capture of the process (rename .jpg in .mp4 please)
Please help!
3 votesThanks for reporting. We will look into the issue
-Aman
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Snapping objects is funky
When moving or scaling objects and aligning (snapping) them to guides or objects, they don't snap to the guides or objects exactly. I regularly
need to zoom in and visually align them correctly.3 votes -
Swatches panel not displaying correctly
My swatches panel is not displaying correctly. In order to view my current swatches, I have to extend the width of the panel. When the swatch panel is the same width as the other panels, the swatches are completely hidden. Also missing at any size are the buttons for new swatch, delete swatch, etc. These buttons appear on other panels but not swatches. Quitting InDesign and rebooting my computer did not resolve the issue.
3 votes -
Tabs in Arabic text move weight declaration to the wrong place
When placing an Arabic weight statement (e.g. "13g") followed by a tab and a percentage (e.g. "19%"), the weight declaration ("g" or "mg") moves to the percentage when exporting to pdf. Only when setting PDFX/1a:2001 is selected the output is correct. But this setting removes all layers and flattens transparencies so it's not very useful.
A workaround is to place a space after the tab (so on the left side since this is a right to left language).
See screen shot in attachment. On top = InDesign file, bottom = pdf created from this file using PDFX/4. The top line…3 votesThanks for reporting the issue. We are looking into it
-Aman
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CC Libraries panel crashes on right-click
Whenever right-clicking on any item in the CC Libraries panel, the panel crashes. Rebooting computer, restarting InDesign, and resetting preferences did not fix the issue.
3 votesTo identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.
We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.
We recommend you to upgrade to the latest version of InDesign 2020 (if you’re not already on it). It contains a lot of stability fixes.
If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)
We seek your support in our continual effort to improve InDesign.—
Adobe InDesign Team -
Wacom tablet settings nonfunctional
Wacom tablet setting for InDesign CC 2019 won't show or function in the active application. The touch ring and radial menu setting do not show up. The default settings appear instead. The screen grabs demonstrate how the touch ring behaves with the four default functions; autoscroll/Zoom, Cycle Layers, Brush Size and Canvas Rotation.
3 votes -
Can't edit bookmarks
Ver. 14.0.1 - The interactive Bookmarks window doe not allow me to edit an existing bookmark. When I delete the bookmark in InDesign and then create a PDF it continues to exist in the PDF. Why am I unable to edit the bookmark?
3 votes -
Can't move multiple objects after 14.0.1 of Indesign. And it's sloooowww!
Trying to move multiple objects, mostly boxes of type. One or several items does not move although selected. Upon undo and trying to move again, other objects doesn't move. And it has gotten so slow but that might be after Mojave 10.14.3 and not Adobe :)
3 votesHi,
If possible please can you share a sample document along with a video showing the issue at amaarora@adobe.com ?Thanks
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Can't open .idap files
We can package .icap files and send them to the proofreader, but when we get the .idap files back we can't open them. We get the error "The selected package file requires an InDesign document “^1” that cannot be found."
Others seem to be having the same issue here: https://forums.adobe.com/thread/2551100
The plugin listed in that forum thread does not fix the problem either.The problem started when our team updated to CC 2019... had no problems until the update. We're on Apple's Mojave OS and 2019 InDesign.
3 votesThis issue has been fixed in the latest InDesign version
Thanks
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Edges of images not showing
Edges of images (usually around a few mm) are randomly not showing in various documents, I have to nudge the image to make it appear - switching between display performance modes sometimes makes it display correctly, sometimes not. This has only been the case since the 2019 update.
3 votes
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