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Adobe InDesign: Bugs

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  1. Version of Adobe InDesign, InCopy or InDesign Server
  2. Steps to reproduce the issues
  3. Expected result
  4. Actual result
  5. Test file, screenshot, video or GIF capturing the issue (optional)
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1463 results found

  1. Can't export page range as pdf

    I'm unable to export a page range from InDesign as a PDF as I have done for decades. I get two options when I choose "range," "All" and "Letter V."

    3 votes

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    4 comments  ·  PDF Export  ·  Admin →
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    Did you try selecting (highlighting) “All Pages” and type whatever page range you want to export?
    If you have alternate layouts and you want to export a range of pages from a particular alternate layout, say Letter V, you can also type the page range after putting a colon, like this: Letter V: 2-3.
    This has been the case for many versions and has not changed.


    Adobe InDesign team

  2. Cannot export to PDF in a Google Drive folder

    When exporting a large file to PDF which is located in a Google Drive folder, the background (export) process will stop with an error "cannot export to PDF" and sometimes ID will crash.
    Tried several times and kept on stopping. Worked well when exported to the desktop (or any other non Google drive location).

    1 vote

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    CLOSED  ·  amaarora responded

    To identify the cause of this issue, we had started our investigation with the aim to resolve it. You might have also received email from us seeking more details to help in our investigation.

    We’ve concluded our investigation and came up with the finding : Either the issue is fixed in the latest release of InDesign or the issue was intermittent in nature at the time of its reporting and is not reproducible now.

    We recommend you to upgrade to the latest version of InDesign 2020.0.1 (if you’re not already on it). It contains a lot of stability fixes.

    If you still face this issue even after updating to the latest version of InDesign, please submit the crash report to us. (The guidelines to submit crash are available at (https://helpx.adobe.com/indesign/kb/submit-crash-reports.html)

    We seek your support in our continual effort to improve InDesign.


    Adobe InDesign Team

  3. pdf export

    • I have the latest and greatest just installed 2021 version of inDesign 16.0.1 x64 on Windows 10, i7 3.2Ghz with 16GB RAM
    • I have tried exporting to idml and saving again as I have seen suggested elswhere
    • I have tried restarting my computer, and inDesign many, many times.
    • everytime I try to export the file it gets most of the way through, then hangs on the same percentage everytime.
    • Background tasks shows an error / warning, but gives no clues as to what it is.
    • no matter how long I leave it (hours) it will not advance past the…
    1 vote

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    1 comment  ·  PDF Export  ·  Admin →
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  4. PDF Export causes Acrobat to crash

    I am having trouble exporting InDesign files to PDF.

    This is what I'm seeing:
    Exporting PDFs from InDesign works fine if no PDF is open. If you have a PDF already open or are exporting a 2nd PDF with the first still open it crashes Adobe.

    I have updated Windows to a later version, checked drivers, the event viewer logs. I looked for similar issues online, repaired Acrobat from Control panel and from within the app.

    Please share any advice.

    4 votes

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    0 comments  ·  PDF Export  ·  Admin →
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    Need More Info  ·  amaarora responded

    Hi,
    Please let us know if it the InDesign application crashing or Acrobat?
    If it is Acrobat, please post it here: acrobat.uservoice.com

    Thanks,
    Aman

  5. PDF Workflow shows syntax error in exported PDF Version 18.5

    I read that there was some Problems with PDF export since InDesign version 18.4. And i want to report that there are still issues with the latest version 18.5. Our Workflow reports syntax error in pdf and aborts procession. Its a full stop, no detailed error messages were shown. The only solution for us is to place the PDF again in older InDesign (17.4) and export a PDF from there.

    5 votes

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  6. Profiles conversion doesn't work anymore with InDesign export PDF

    Hello,
    Sorry for my approximative english.
    It's no longer possible to do high-res PDF export from InDesign because it doesn't convert color profiles correctly (it seems InDesign consider there is no profil on imported documents). Same conversions works fine on Photoshop.
    We use InDesign CC 14.0.1 and joboptions we made (PDF/X-1a:2001 - Acrobat 4 (PDF 1.3) - convert to destination : ISO Coated V2) with Bridge coordination.
    We're a big french comic books publisher and it's a very important problem for our workflow.
    It's like a bug, I try some things I found on forums, but nothing…

    2 votes

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    0 comments  ·  PDF Export  ·  Admin →
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  7. Modifications on PDF export profile are incoherent

    Windows 11, Indesign 20.1
    Steps to reproduce:
    1. With at least one PDF export profile present, export an INDD to PDF
    2. In the export dialog, change something on the settings, like checkmarking "Create Acrobat layers", given it's not marked already. The export profile would then become marked as "(modified)".
    3. Select the unmodified profile again, to remove the previously set checkmark.
    4. Now change the settings "Pages" from "All" to "Range". The export profile is now NOT marked as modified.

    Conclusion: if you want to reset the export from Range to All, you cannot do that by simply selecting…

    1 vote

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    0 comments  ·  PDF Export  ·  Admin →
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  8. PDF Not updating on export

    Adobe InDesign 21.2
    I've been noticing when I export a pdf and override my last version that the changes do not update the new pdf version. I have to change the file name completely. I even deleted the file, re-exported, with the same name and it pulls the old PDF up!
    I've used this process for awhile and it's suddenly not working.

    1 vote

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    2 comments  ·  PDF Export  ·  Admin →
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  9. PDF Export Formatting Issue

    I found that no matter what export options I use or how I format my file, it exports incorrectly. My content is in 2 columns on InDesign but when exported it seems pretty random how the PDF is structured (see the image).

    This poses a problem for parsing software to be able to read the document in the correct order. It's common practice within most companies to use this for resumes. I'm sure it's also used elsewhere as well.

    I've contacted support and they tried to resolve the issue by using my computer remotely. They found that this…

    1 vote

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    0 comments  ·  PDF Export  ·  Admin →
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  10. PDF export > Can't select destination color profile anymore

    In the PDF export in the section "Output" and in the area "color" I can't select my color profile anymore. In the drop down field is just document-CMYK and document-RGB listed. I reinstalled InDesign but nothing happend …And in the dropdown "Color Conversion" the entry "Convert to destination (Preserve Numbers)" is missing!!! Please help!! I can't export my PDF to my printer!

    3 votes

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    1 comment  ·  PDF Export  ·  Admin →
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  11. PDF Export Page Range Defaults to Previous Settings

    Adobe InDesign – PDF Export Page Range Defaults to Previous Settings

    When exporting a document to PDF in Adobe InDesign, the software retains the page range from the previous export session and uses it as the default setting for the next export. This behavior can lead to unintentional partial exports if the user forgets to manually reset the page range to "All" before exporting a new document or version.

    This issue disrupts workflow and increases the risk of delivering incomplete documents, particularly in environments with high output volume or multiple concurrent projects. It would be more…

    3 votes

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    0 comments  ·  PDF Export  ·  Admin →
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  12. Exported PDF closes automatically

    Since updating to InDesign 16.2 the Export PDF function with "View PDF after exporting" option checked does open the pdf in Preview (macOS Big Sur 11.2.3) but it closes it automatically before the user can interact with it.

    1 vote

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  13. indesign export to pdf unusable for Thai

    Basically all the diacritics are messed up, regardless of font used. The PDF looks fine but the text if copied from the PdF is garbled.
    This is in 16.2.1 (2021). It was working in 2019.

    5 votes

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    2 comments  ·  PDF Export  ·  Admin →
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  14. Exporting Emojis to PDF

    Since the latest update, I'm unable to export emojis to PDF. When I export my document to PDF, all emojis have a black square behind it. Is there a way to work around this issue?

    1 vote

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    0 comments  ·  PDF Export  ·  Admin →
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  15. Gradient background missing when export as PDF

    I just updated to the 2019 version of Adobe InDesign and was sent a file that was created with the same version. Some of the background was made using a gradient and disappears (becomes white) when I export to PDF. My colleague is able export and retain the gradient no problem, so it seems like it is a bug or setting that got changed. My InDesign expert colleagues tried basic troubleshooting and couldn't find the answer, so it doesn't seem to be obvious. Any ideas? Thanks!

    2 votes

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    0 comments  ·  PDF Export  ·  Admin →
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  16. [ID-4219708]export book to pdf slows the mouse respond

    Every time, when I export whole book into PDF file, my mouse starts to move with steps. Everything else is working more or less normally, but moving cursor is almost impossible.

    Cursors respond with huge lag - around 1 sec, and moves in steps, what makes impossible to use the mouse.

    25 votes

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    21 comments  ·  Book/TOC  ·  Admin →
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  17. 2 votes

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    Please send the following information to santalwa@adobe.com :

    Reproducible Steps – What were you doing when InDesign the issue occurred?
    • Video recording of the issue?
    • Is(Are) the issue related to a specific document(s)/asset(s)? If yes, could you provide the document(s)/asset(s) to us? Please package the entire document (To package the document, choose File → Package…)


    Adobe InDesign Team

  18. InDesign Export PDF - Misisng font style (i.e., italic, bold, tiny text changed)

    Dear InDesign Folks,

    We've found some font style attribute changed in PDF file, another one issue is Ligature text missed out at PDF file.

    Application: InDesign CC 2015.0 Version 11.0.
    Windows: 7 & 10 Pro

    Steps & Process:
    1. We are generating 2 set of PDF with different Job-options.

    1. PAP Layer enabled PDF (i.e., particular layer enabled and creating the PDF, it's contains Images and Text like water mark).

    2. PRINT Layer disabled PDF (i.e., disabled the layer which we enabled in step 2).

    3. Using JavaScript generating 2 sets of PDF at a time.

    4. PRINT, disabled layer and generating PDF

    1 vote

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    0 comments  ·  PDF Export  ·  Admin →
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  19. Adobe PDF (Interactive)

    Error when exporting to Adobe PDF (Interactive)
    Indesign v14.0
    Mac OS x 10.13.6
    Choose File > Export > Format select: Adobe PDF (Interactive) > click 'Save' > Click 'Export' > Error appears above 'Generating PDF' modal window.

    Error reads: "Failed to Export the PDF file." no code or explanation. See screenshot

    1 vote

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    3 comments  ·  PDF Export  ·  Admin →
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    Resolved For User  ·  amaarora responded

    Issue as described in the thread is not faced by the user. Therefore, closing the issue

  20. Disable automatic sect-tags on PDF export

    When exporting a tagged PDF, InDesign automatically creates Sect-Tags for each story. I would like to be able to disable this feature on export for the following reasons:

    1. As far as I know, they are of limited value for screen reader users. The content is usually already well structured by means of an appropriate heading structure.
    2. It is very difficult to integrate figures into a story in a semantically correct/meaningful way. When anchoring them in the text, they will be nested in p-tags, which is according to PDF/UA not correct semantically. Hence, I avoid creating stories and…
    5 votes

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    2 comments  ·  PDF Export  ·  Admin →
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